I had him come over for and estimate. The estimate seemed reasonable but I had a few concerns with…read morethis "generalized" estimate. He did not itemized with specific information (how many squares?, type of roofing material?) and lacking some of the things I was wanting (not #15 felt but a higher grade underlayment). He came over to my home, we discussed these changes and he said it would be minimal cost to change (new pipe jacks, new vents, upgraded underlayment and Malarky shingles). I said "Great", give me the new price with these new changes. I was expecting maybe $500 to at best $1000 more BUT he emails me the next day and says in the email, "Sorry, I MISQUOTED on the first estimate. It'll be $4,800 more). OUTRAGEOUS!! MISQUOTE??? These are the kind of companies I as a landlord watch out for because they are deceptive and half way into the job they will ask for more money or in this case, he decided to outrageously change the price after he supposedly MISQUOTED his original estimate not even going back on the roof or tell me how he justifies this new ($11, 984 to the new $16,750) price change. My advice to him is "do the estimate right in the first place BEFORE you handle it over to the customer. Also, don't tell me it won't change the price all that much (I was willing to pay an extra $1000) but don't come back and ridiculously give me a new estimate 40% higher than the first one. I definitely will be going with another company even if they are higher than his first quote OR match his second quote!!

I hope to have this resolved without going to the registrar of contractors but they won't return my…read morecalls. Had them out a year ago to fix a leaky roof. They apparently didn't do enough.

I had a leak in my home due to my RO System and I cannot say enough good things about my experience…read morewith Premium Restoration. From start to finish, the entire process was smooth, professional, and reassuring during what could have been a very stressful situation. Dallin was absolutely wonderful to work with. He was knowledgeable, responsive, and took the time to clearly explain each step of the process so I always knew what was happening and what to expect. His communication made a huge difference, and it was clear he genuinely cared about doing the job right. I also want to give a special shoutout to the demo crew, Jaime and Carson. They were both fantastic, very professional, respectful of my home, and efficient with the demolition portion of the job. The entire team was prompt and extremely thorough. Everything was handled efficiently, and the work area was kept clean and organized. They addressed the leak quickly and professionally, and I felt confident the entire time that my home was in good hands. Overall, Premium Restoration exceeded my expectations. If you're dealing with water damage or a leak and want a company that is honest, dependable, and easy to work with, I would absolutely recommend them. I'm very grateful for such a positive experience.

they will tell you one price, and then not totally finish the work, pass it on to their sister…read morecompany(HD RESTORATION), and then they will charge you again. so, Mitch told me $4000.00 to complete the job, start to finish, but, NOT TRUE!, that was just the first half of the job, then when it came time to put everything back together, their sister company wanted to charge me another $3500.00. I did not use the sister company, premium restoration ripped me off once, I found a better company that was very honest to complete the job for half of that price. I would never recommend PREMIUM RESTORATION OR HD RESTORATION, they push you to use your insurance company so they can over charge you!

I'm unsure about 3 stars. I have mixed nightmare AND amazing experiences with Smith Plumbing. As of…read moreright now I will use them again because their main plumber, Rob, is excellent, and also bc they have lots of mobile home experience. If you know of others that are great I'd like to know them. My bathroom needed a rebuild and they contracted the work to their own sister company, owned by the same owner. Turns out that sister company barely runs and they didn't have a real crew when they took my job. They sent 2 barely adult kids to rebuild my sub floor. One kid cut up all the flooring wood with curving edges in several small pieces so it would fit in his car to get it to me. I came home to find a jigsaw puzzle of a sub floor that bounced and sunk when I walked on it. When I complained they sent out someone else who was excellently skilled but expressed a lot of negativity about all the other workers and about the job and ended up having too much back pain to finish. No one showed up while i missed client appointments and lost money waiting for workers who were schedule. Finally they sent out 2 more guys who said they felt thrown into the middle of a job (as they were) that they didn't quite understand. I had to ask them to redo several things that looked awful (and Rob the plumber expressed to me his disappointment at their work even after that). The two guys admitted they'd never worked on a mobile home bathroom before. After 3 months with no bathroom and WEEKS when no work was being done, the bill for part of it was double what was quoted by the plumber. Katie, who handles the logistics, insisted this was their discounted rate and has stuck to it. So I am stuck with a high bill for a nightmare where only Rob the plumber was competent. Be sure you get all quotes in writing and maybe have them contract with someone else to do any rebuilding for you. Their plumber Rob will work his butt off for you and do a damn good job though.

Water Heater sprung a leak on Sunday morning. Tried several plumbers and Smith was the only one to…read morerespond in a timely manner. Technician showed up within 2 hours and gave me an estimate that I considered very reasonable. Asked "when can you do the work", he said "Right Now". He removed the heater and returned it to Home Depot since it was still under warranty, was back within an hour with a new heater and completed the installation promptly. The technician, Gannon, was great. He handled the warranty exchange, did a top-notch installation (even corrected a gas line run that was not up to current code), left the work site perfectly clean, and the final bill was exactly the estimate. Highly recommend.

Highly Recommended!…read more My husband called 5 or 6 places and AZ Rock Depot's price could not be beat! My husband placed an order for 16 tons of Apache Brown. Matt gave him a call the same day and said he was on his way! The rock was carefully placed. Thank you AZ Rock Depot! We will definitely be back. It has transformed our yard. Gave the rock a light rinse and it is gorgeous! Thank you so much! We love it!

AZ Rock Depot was amazing! Called and ordered gravel for a landscaping project and it was delivered…read morethe next day, on time and as expected. Great prices too! Will use them for our next project

100% great price great communication great quality! if your…read morelooking for gutters on your home Greg/A1 Gutters is the company for you. My wife and I thank you Greg for your services.! Mike&Robin Johnson Queen Creek Az

Excellent service with a fair price. I was given an installment date which they held. I was…read morecalled that morning letting me know that they were delayed at their previous job but I was given an estimated time. They were here before they had expected. The job was quick, clean and professional. My neighbor reverted them to me and I will be doing the same. Sharing their great work got others to use.

I placed an order online for replacement closet shelf/rod brackets. Picked them up the next…read moremorning. Got home to SanTan/Queen Creek area only to notice one missing. Called and they were kind and sent the missing piece out the next day when they were doing a builders delivery drop in the area. Would use them again.

I've bought several custom windows & doors from this company in the past, the selection is good and…read morethe quality and pricing even better, however the customer service is horrible and if you can get past that it's worth checking out.

We are home builders and have a house we are building in Scottsdale and Emma and Brandon both…read morehelped us out and went above and beyond to get what we needed. The communication was outstanding and the flexibility. We will definitely be using them for our future jobs! I would highly recommend working with them as they are friendly, affordable, and just overall amazing! Samples are always available and so is getting delivery set up!

I LOVE my artificial turf from Turf It! Please see my pics to view the drastic before and after…read more The red brick curb was there when I purchased the house. Using the existing border, Turf It provided the 850 sq ft of WINTER BREEZE 77oz turf. Turf It worked in conjunction with a trusted professional turf installation crew; together they got the job done fast and within my budget. I'm floored by the results and consider it the best upgrade I've made to my newly purchased San Tan Valley home so far! I look forward to saving countless gallons of water, and having my Saturday mornings free from mowing and weeding. Great product, great service; I highly recommend Turf It for your artificial turf needs!

My experience with this Door and Trim Store was exhausting. It was so many issues with them. It's…read morehard to figure out where to start. They sell you products that their not familiar with, and will not replace anything after the fact. If you order anything from the store, make sure you double check it when you get it before you install it because they take no responsibility or fault for missing items on products. The doors were good, but the biggest issue I had was with their pocket door and barn door. I asked them about a pocket door that would extend across a certain size opening. They said they had two panel pocket doors, which I thought was a great idea. Well, the pocket door came without some hardware, and after 2-3 trips back to the store, we kept receiving the incorrect hardware, and we ended up paying for this incorrect hardware because they would not give it to us as part of the purchase. In order to make a long story short, the installer they requested, kept reminding us that we did not have all the hardware for the install. Currently, I have a two pane pocket door that is not secure. You need two hands to extend it out, and you can look in behind it and see all the dust and debris from the installation. They provided nothing that would shield you from seeing inside of the pocket door when it was open. Use them if you like, but just be aware that there are no refunds, and double check that you have all your hardware and pieces for any type of installation. We even ordered a barn door that was missing some screws for installation.

I ordered interior doors and I was asked to pay for them in full before I got the doors. Two weeks…read morelater I went to pick up the doors and it came with a frame. I told the salesman that I didn't want or need or order the frames I also said I ordered handles for the doors but he said that was not included. I told him to refund me the frames and get me a price on the handles. He told me the handles were the same price as the frames (hard to believe) I asked for a refund for the frames and they said all orders were final and no refunds are issued. They have terrible customer service UPDATE. After several bad reviews written on multiple sites I got a refund but the quality of the doors are not worth the money