My main complaint is the bagel. A shop that basses it's business around a bagle should at least have above average bagels. These bagels are not good. I cant even finish the other half. The equivalent would be the bagels in the bins at winco. I don't think we even got 2 oz of cream cheese on our bagels. Just enough to wet the bagel but not enough. Unfortunately, coming from springfield this is the nearest shop. Bagel sphere on w 11th is 1000% better. We ordered 2 drinks and 2 toasted bagels with cream cheese. One of the drinks was a brewed coffee. For some reason we didn't get that until the latte was done. Not a huge deal but if I'm going to be waiting for my order can I at least drink the coffee that only requires you to pump it from a pot? We got our order to go. Once I started driving I wanted to take a bite while it was still warm and toasty..... it wasn't. I thought maybe they forgot to toast it. It looks very lightly toasted. I think they toasted our bagels, worked on other orders and then put cream cheese on ours and handed them out. Maybe this happened because we didn't tip. You pay when you order and the tablet puts a 10% tip automatically. You have to press a separate button that says no tip. Personally, I don't like to tip people before I've received service for this very reason. read more

The Daily Bagel - Can't even cut a bagle right... - Bagels Near Me - Eugene, Oregon

While our car was getting checked out across the road we walked here for breakfast and espresso drinks. It is a nice place with good wifi that serves bagels, bagel sandwiches and coffee drinks. My wife had the Bagel Melt along with her mocha and found it quite good. I had an Eggs, Cheese and Bacon bagel hot breakfast along with my latte and also enjoyed it. The little cookies that came with them were a nice touch. The people were nice and it was a good place to hang out waiting to hear about our car. We would go back. read more

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The food is amazing! They are so busy at times that the customer service suffers when you place an online order. I ordered online and was quoted 15-20 minutes and I waited in the store for 30 additional minutes above and beyond the originally quoted time. The food is great and we just know that when we order we will have to wait. read more

3/3 times that I've ordered online here my order has been incorrect. Twice I've added avocado which is an extra charge and it was not put on my sandwich. No refund given each time. Then when they are "out" of the type of bagel you request they just switch it for something random without informing you. I asked the worker today why that is and her excuse is that they have no way to contact the online orders which is odd since in order to place an online order you have to add your phone number and email. Overall customer service when walking in is horrible. All the workers are talking story with each other and do not acknowledge your presence. It was over 5 minutes before anyone even greeted me. Very unprofessional. Sad, because I really used to like the food here. Definitely will not be going back. read more

Wow wow wow. Best bagel I've ever had and very friendly staff. Coffee was delicious too. They had so many flavors, and my raspberry mocha tasted just like my fav Caribou! read more

Again this place seems to disappoint they need to hire people that care about the food! Your workers don't read the menus and know what's actually in their food the "cooks" do not know what they are doing there is no love in your food anymore I suggest stop hiring college-kids who don't care about customer service as your star rating and food Might actually go up read more

Food: not good Service: rude Restaurant: filthy inside and out. Bathroom filthy, have seen gigantic rats by the dumpster out back Waited 20 minutes and the food was cold slimy garbage. Service was slow, incompetent, and rude. Complained but manager couldn't care less. Entire restaurant was filthy inside and out. Toilet in bathroom was covered in feces and used needle in the sink. Absolutely disgusting, worst restaurant in Eugene. read more

The staff was rude and looked like they hated their job. we ordered two super easy bagels with cream cheese...they didn't only get one but both completely wrong. The cream cheese was seriously mayo on a bagel. I honestly don't know how they have good reviews. Anytime someone asks about a good bagel place i literally say "anywhere but the daily bagel" I think i would've given them another chance but the rude service alone was enough to never come back, being nice is not that hard. read more

As regular customers, we quit going here well over a year ago because of an uncaring new owner, and even more uncaring and under-trained staff. We were short on time and nearby and decided to give this place one more try. The bagels are not as sweet or savory, they are smaller, and the cream cheese portion is visibly smaller. We ordered our bagels to eat there and as usual, they popped up on the counter in little to-go bags. I told the server I had ordered to eat in and wanted baskets. She glared at me, grabbed them off the counter, slapped them into baskets, smacked them back on the counter for me, and glared at me again, just for good measure. So, once burned, shame on them. Twice burned, shame on us. We are done with this place. read more

THEY GAVE US FOOD TOUCHED BY SOME RANDOM STRANGER! Disgusting. They need to go back to food handling school! When we went in it was busy, this place has a disorganized system for handing out orders. We waited forever and my husband was struggling up to the counter to check on our order. From our table across the room I watched as a dude grabbed what I thought was our order, take it to his table. He and his companion proceeded to open the boxes and paw through the bagels with their grubby hands, looking at what was in the bagels and realizing that it was not their order. This dude takes the bagels back up to the counter, where the employee took it and handed it to my husband, who took it, not realizing it had been touched. If I hadn't been watching we would have eaten food picked through by strangers. Gross! The lame employees did not seem to see what the big deal was. They had the nerve to ask me "Did he touch it, or just open the box?" Seriously? Their excuse was that they were short staffed. Sorry, but there is NO EXCUSE for this. You do NOT hand out food that has been out of your control. You do not know what has happened to it. I, personally, have a problem with eating food touched by strangers, and the employees think I'm weird for that. I think that is a huge problem. You can bet I will not come back! read more

I don't understand how a bagel shop with three girls working up front and at least one person in back could be so slow. Took me over 35 minutes to get a single bagel sandwich and coffee, started to realize something was wrong when people who came in after were getting their orders before me. The girl who took my order didn't even stick at the register when I was paying or offer me the receipt which I had wanted printed. I stood there awkwardly for a minute waiting for her to come back but she didn't so I sat down which was my mistake, apparently she "lost" my order because the ticket wasn't even put on the prep area. The bagels are ok, seems to me all these negative reviews could be prevented if they just trained their staff to serve people properly. read more

Extremely slow service. I waited over 20 minutes for two bagels. My order had been sitting on their back counter for a while (where I couldn't see) When I went to ask about my order the girl said "I just put it there" and gave it to me. When I got in my car and started to head home I checked the bagels because I had a bad feeling. THEY WERE THE WRONG BAGELS. I ordered a bagel with cream cheese and they put turkey on it and the melt was extremely cold. When I went back to ask them to remake them she quickly made my bagel and she threw the melt in the microwave. Didn't offer a refund. I will not be going back. read more

Warm, cheesy, and melty. Those are a few words that I'd use to describe the food at Daily Bagel. Nestled away among the apartments and car dealerships off Goodpasture Island Rd., this particular bagel shop has been around for quite some time (and for good reason too!) The food is reasonably priced, with most dishes coming in at under five to ten dollars a pop. Portions are regular sized, hot, and taste delicious! They also serve smoothies, which aren't too shabby, and have coffee options. The staff is polite, though they always seem to be busy, which makes sense due to the high foot traffic and popularity. Like every other bagel deli, they have a wide assortment of different flavors and bulk buy discounts if you're on the go. Decent cream cheese selection to boot! All in all, this place is worth the eats if you're having a hankering for some good old fashioned bagely-goodness. 3/5 stars. read more

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Great authentic bagels done right! Varied menu options for vegetarians. Service was very good with a good attitude for providing information read more

This is such a tough review to write. These are my favorite bagels in town - not too tough when toasted, a great size for sandwiches, and tasty (the spinach-mushroom are my favorite). The sandwiches are generally overflowing with high quality and delicious toppings (which does make them a mess to eat, but it's worth it). Terrific pulled pork! Staff are generally friendly and food is sent out promptly. By all rights, this should be a 5-star revew, but... as others have mentioned, the cleanliness leaves a lot to be desired. Tables and surfaces are often not cleaned promptly and there is a chronic ant problem. I was able to look the other way on this until we recently ended up with soft drinks filled with dead ants - yuck! I'm not sure we'll be able to recover from that. Maybe in a few months. read more

This used to be my favorite bagel shop. But the last three times I have been in, the staff have been struggling. I don't know if they are shortstaffed, or what is going on, but I feel like they have been rude each time I was in. I think this morning was the last time I'll go in. We walked in, and you could feel the tension from behind the counter. One of the staff members was commenting that this is absolutely ridiculous and yelling at the cashier to tell everybody from here on out that it's going to be at least a 20 minute wait. As if we can't hear you, we are standing right in front of you. Unprofessional and unfriendly. So, we just turned around and left after having waited a few minutes.. I won't be back. read more

Such a great place for a bagel & a smoothie! Quick service, quality food, friendly staff.

Been going there for years. The prior owner, a lovely woman, was always engaged and engaging and cared about her customers. The new owner? Won't even look at you, or say 'hello'. He just blows in. I don't care if his employees are college students, middle-aged, or retirees who want a few extra bucks. I would like to be greeted with a friendly smile when I come in, and listened to when I place my order. There is a trend that comes with this new ownership that 98% of his hires are not trained well, and do not care about the customer. We came in on a week day, about the time people are coming in by the droves to get their bagel and coffee for work, and it was at that time that they were attempting to train a new hire how to operate the 'computer' to take orders. It wasn't fair to her, or customers. The line to order got longer and longer, and we waited for twenty minutes before we got our order to eat in. It seems each successive time we come in, the service is worse and the staff are uncaring. read more

Every time I come here my order is messed up, whether I'm ordering in person or online. I asked for cream cheese on 3 bagels, and Mayo on one. I got cream cheese on none, and Mayo on the wrong bagel. Not sure if it's lack of attention to orders or just plain stupidity. In addition, the staff couldn't supply a valid answer as to why my boyfriend couldn't wear a mask while picking up our to-go order, yet multiple people 3' away were sitting down at tables without masks on. read more

We have been coming here for a couple years, but today is the last time. The bagels are quite good. However, in my last three visits (spaced over the span of about six months), the soda machine has been chock.effing. full. Of ants. Once, I understand (hate hate hate those little fuckers). Twice, maybe. But it seems as if they haven't bothered to deal with it at all by, you know, hiring an exterminator or otherwise remedying the situation. Doesn't speak well for the kitchen cleanliness if they're willing to let customers continue to drink soda which is 60 percent water, 10 percent syrup, and 30 percent creepy crawly insects. read more

Got the South of the Border bagel-was pretty damn amazing. I mean really good. Just burped a little afterwards, but that doesn't really mean anything. Would definitely come back and try other menu items. read more

Now THIS is a bagel shop! After a horrible experience downtown I drove over here to get myself a breakfast bagel. I was sad to see they were out of their Everything Bagels but I chose a mushroom and Swiss (I think?) bagel with egg and cheese. It was pretty tasty! I was surprised to see they have bagel burgers here too, they sounds pretty good. I liked the variety of options they have and the bagels are a decent size for the price. I will definitely be back when I have a craving for a breakfast bagel or bagel sandwich. read more

I would love to give this place five stars. Their bagels are probably the best I've had in Eugene, especially the everything, poppy seed, and garlic varieties. Here's the thing, though: in order to enjoy these fantastic bagels, you MUST get them to go, take them home, and prepare them yourself. I cannot emphasize this information enough. If you let the Daily Bagel EMPLOYEES prepare your bagel, they will ruin it. They will toast it to a char and smear like half a teaspoon of cream cheese on it; alternatively, they will toast it only to a barely lukewarm state and smear like half a pound of cream cheese on it. They will then cut it into haphazard pieces, toss it into a basket, and hand it to you, and you better look happy because they will NOT listen to any questions, requests, or complaints. The service sucks. Did I not make that clear already? Once I waited for ten minutes on an iced latte because the barista was busy complaining to her coworker about her hangover. Once I asked for napkins and was told -- I am not making this up -- "if they're gone, they're gone, dude." The espresso drinks are just okay. And they're overpriced. But the bagels! Best bagels in Eugene IF you get them to go and get the hell out of the Daily Bagel as quickly as possible. read more

I go here for the Vanilla Bee Latte. So delicious! The Chai Lattes are a good price at $3.00; less expensive than Starbucks. I'm not a big coffee drinker. I do fancier drinks, so I can't speak for the Daily Bagel's coffee, but I do love that they have a punch card! I've also tried one of the bagel sandwiches, which was tasty and came with bagel chips. The cranberry orange bagel is next on my list of things to try! Go early on in the day because it is only open until 4 pm and sometimes the bagels sell out! The owner is super friendly and sweet. read more

I was contacted by the owner who inquired about my review. I was brutally honest and described my poor experiences. The owner was genuinely concerned and expressed my thanks for being honest. The owner expressed a desire to better the business and said that my concerns would be addressed. I returned today and was very pleased. The staff was very friendly and was very attentive to requests. Also, the product quality is back to it's outstanding status! I am VERY pleased for the turn around & plan on coming back again & again. read more

Didn't have a great experience here...second time I've been given a gift card/e-gift card by a coworker and my mother-in-law and they looked super confused when I tried to redeem it. I showed the lady my phone with the redemption code and she rudely said "sooo what am I looking at?" I said it's an e-gift card and she looked all confused and was like "um yeah I've never done those" and just kind of sat there. I'm like you probably have to select gift card on your screen, and she finally tried it and was like "oh, well it worked". She was not helpful and made me feel like I was the crazy one. And my Mocha was horrible and bitter, not even that hot, and it was $3.75 for a small! I wish I didn't have $50 to spend here because it's gonna be hard to go back. read more

This is place is great for a quick coffee, breakfast or lunch. I've never been let down by the food or service. The staff is friendly and will help you out if you don't know what to order (like choosing between all the different bagel options. There's a lot.) I am in love with the swiss bagel with sundried tomato cream cheese. Mmm yumm. If I'm feeling hungrier, the cashew chicken salad bagel sandwich is where it's at. The bagel sandwiches come with yummy bagel chips too, so it's a lot of food. If you're going for lunch though, try to get their a little earlier so they don't sell out of the bagel you want to try. I've had their house coffee and americano (which is only like $1.50), not sure what brand of coffee they use, but it's good. I heard they have other drinks like smoothies as well. Might have to try one next time I'm in. read more

It was a Monday afternoon. I was 17 years old, and I was feeling in the need for a snack and a safe place to enjoy it. However, what I got was the exact opposite. When I first walked in, I looked at the selection of bagels wanted a cinnamon bagel. When I looked for said bagel, it had a sign that read, "we have the bagels, you just have to ask." So, I casually strolled up to the register and inquired about my cinnamon bagel. Then, in a rude and somewhat mocking tone, I was told that the bagel, the cinnamon bagel, was not in stock. Then I said, "oh that's fine. I guess I'll have a regular bagel." The cashier replied, "you mean PLAIN?" in a very angry and unfriendly tone. So then I said, "oh yeah," and she said, "we don't have that either. Maybe you should look before ordering." Overall, I walked out sans the bagel and felt personally attacked. Zero out of 10 would recommend. Where is my cinnamon bagel? I give The Daily Bagel one star with a heavy heart. I wish there was a no star option. read more

A fresh bagel is great, but what if you could have a breakfast bagel, lox and bagel, or a great sam'ich on a bagel? Add fresh juices, a smoothy, or coffee. #HappyDay. Love this place. read more

There really isn't many good places to get bagels in eugene. These taste pretty good, their hummus is very tasty as well. When I came in I ordered 3 bagels and whoever made them only gave me 2/3 bagels, and also didn't make any of them correctly. Luckily she made me the third bagel but I didn't realize the orders were all incorrect until I had left. I probably will go back here because it has better bagels than campus. read more

Sandwich was good after I removed the onions I said to leave of in the first place, but the place was so dirty! Every single table was dirty! While all the girls stood around talking we wiped down our own table. This place needs a serious cleaning. Remember that old saying, if you have time to lean you have time to clean... And on another note, if your going to give bagel chips on the side, it would be nice if they weren't the crumbs from the bottom of the bag. read more

The Daily Bagel - A bunch of bagel chip crumbs with my sandwich. - Bagels Near Me - Eugene, Oregon

of lately, me and the wife have tried a few bagel places around the Eugene area, as it seemed impossible to us that we hadn't found a "Bagel pusher" that we could trust yet very very randomly (we were in the area to do other stuff), we stopped for breakfast in this little café off Greenpasture Island road. The surprise! Cheap and decent coffee, meaning one dollar espresso!!! In the USA? Come again? The bagels were also crisp to perfection, and the portion of lox was abundant and incredibly meaty and fresh. It all tasted so good, that we got a six-pack (plus one free) of bagels to go, and lox flavored cream cheese (yummy!) Compared to other places in Eugene there is no match at all! I saw that a lot of the bad reviews for this place have to do with bad service experiences. In our case service was very good, and they took our order before we paid, to speed up the process, since the place is small and there was quite a line. TIP : don't order the lox sandwich, it's expensive and comes with unnecessary stuff...just ask for cream cheese and a side of lox, much much better... read more

The Oregon Lox! So delicious all the favors go so well. An explosion of tastiness in your mouth. The bagel was perfect, nice a crispy because I got it toasted. Everyone was so nice! I will be back for more. read more

The Daily Bagel - Oregon lox - Bagels Near Me - Eugene, Oregon

I love this bagel place! I go there as often as I can. Bagels are fresh and delicious, sandwiches are good and I even had a tasty salad there once. My one complaint is that they run out of good flavors of bagels quickly. read more

Your service sucks. If you're working at a bagel shop, you should try to be a little bit more chipper and friendly in the morning because that's when the majority of your customers come in...right? Not so much here. Either they're just really unfriendly and don't give a care in the world, or maybe they're nursing and/or curing a hangover and don't feel like being at work? Meh. In either case, it's not cool. Not cool. Oh, the bagels are average at best. You can probably get better toasted bagels, sans the attitude at your local grocery store. Oh, the orange juice is good. That is all. read more

I just don't get it how someone can prefer these bagels. Food is subjective however, so to each their own. These are my least favorite bagels in town. They just don't have the chew, shape, or crust I expect from a great bagel. The service is great at least. It is always fast, friendly and efficient when I have been in. I work at a large local company that orders hundreds of bagels from here every few months. Normally I look forward to these free lunches but not on "bagel day". These remind me not at all of any "NY Style" bagel I have had, which to my knowledge they make no claim to be, but why bother if not? The spreads or "schmears" seem a little funky and overpowered to me as well. Just not for me. Don't knock them until you try them, but please try some of the other bagel spots in town as well. read more

I get bagels here because the location is convenient but I prefer other places in Eugene. There's nothing wrong with their bagels and they beat anything you'll find at a supermarket like Safeway, but the flavor and texture here aren't my preference. They've got a decent selection of cream cheeses that I've got no complaints about. If you're not picky about flavors, you can get day-old bagels and soon-to-expire cream cheeses at a hefty discount. Outside of bagels with cream-cheese, I've never tried anything else off the menu besides the espresso. I can confidently tell you to avoid that. I'll admit that I'm a bit of an espresso snob, but their drinks are lacking no matter what the standard. The baristas are not properly trained at the equipment they use does not lend itself to quality espresso. I think Starbucks is crap and will not drink their espresso, but I'd prefer it to what they serve here. A previous reviewer complained about the service here but I've never had any problems. I can't prepare a bagel any better than they do and I've never had any issues with them being terribly slow or unprofessional. They usually ask me how I'm doing or start up some other type of small talk. In short- I'd recommend The Humble Bagel or a coffee shop (like Vero) that serves bagels if you're going out of you way. If the location is convenient and you just want a bagel- go for it. read more

Update: I received an email apologizing for the bad service from the owner, and she also had the staff prepare a gift card for me to use the next time we came in. We went there this morning and it was great. Everyone knew who I was and apologized for the last time, the food tasted great, and I was able to use my gift card. This is the kind of customer service that will keep me coming back here. How you treat your customers matters! It's the most important consideration for me when I think about where I am going to spend my money, and I'm happy to continue coming here in the future. Thanks Srithrip and The Daily Bagel :) Original Review: Wow. So we went in this morning to get breakfast for the family and it was super disappointing. They didn't toast our bagels, so our sandwiches were these limp, soggy things, and I don't know what was going on with the eggs but they looked and tasted like sponges. I couldn't even finish my sandwich. I've been in here many, many times, and my girls love to get bagels for breakfast as a treat. It's been really decent in the past, but they failed hard today. I don't know what's going on with the shops over here in this little shopping center. Maybe they have become complacent because they are the only things around and just figure people will come no matter what? I don't know, but they need to fix it or they will lose me as a customer for good. read more

Always so good! I recommend the south of the border! Such a nice cafe to grab breakfast with a friend or take on the go!

This is right by my apartment , so I'm here A LOT . Well I'll just start and say that the customer service is ALWAYS top notch friendly and helpful . They are always smiling and have positive attitudes, great staff. My mom left her sunglasses on one of the tables inside , and they had kept them safe for the weekend . I was grateful they care about their customers . Their food is stellar . The sun-dried tomato cream cheese and their berry (name ?) one is SO yummy ! Their bagels are always fresh and and not rubbery ! Their sandwiches are phenomenal - my favorite is the cranberry turkey ! Their smoothies are the best . Funky Monkey and Avalanche are my absolutely favorites! I would highly recommend this place . read more