I want to begin by saying that I LOVE Spanish food and that I am a super easy going person, but I felt that I was treated very unfairly at this restaurant. My boyfriend and I ordered drinks and appetizers then asked the waiter for a suggestion for dinner. He suggested the "Juan Tanamera". We specifically told him that we didn't want too much food as we had already ordered appetizers. He urged us that it was a good option, so we went with it. When the food came out, it was cold and sweet... just not the Spanish flavor we expected. It was not authentic at all! The calamari was over fried and also cold. When the bill came, we learned that the "Juan Tanamera" was $100! We would not have minded this price if it actually tasted good, but it didn't. It was a total ripoff. We will not return to this restaurant and please beware of the waiters' suggestions. read more

Horrible. I really wanted to like this place, but after tonight I will never be coming back. When we arrived, we were told we would have an approximate 1 hour wait for a table. 2 hours later, we were still waiting to be seated. When we finally got seated, service seemed alright. We ordered appetizers and they came out in a timely manner. It was until the entrees where we started to have issues. Half of our table's entrees came out at once. We were told the others would follow shortly. 45 minutes later, half of our table was still missing their entrees. Absolutely ridiculous. Half of our table was finished and the other half was still waiting for their food to arrive. The entrees finally arrived, and the food was great, however this has been the worst service I have ever experienced at a restaurant. read more

Food is just okay, I was underwhelmed to say the least. The drinks were definitely the best thing we ordered. Would come back again but only for drinks. read more

Finally made it there this week and it was GREAT! Had heard a bunch of good reviews and then some reviews on here weren't great so we weren't sure what to expect. But we LOVED it. Love the live music and ambiance of the whole place. Service was great and the food was delicious. We will definitely be back. read more

The food was excellent, 2 people had the Cubanos, one had Chilean sea Bass and 1 had Pollo Rumbero. Everything was great. Music was wonderful. Thursday is Sangria day and we took advantage of it. I would caution you about the "specials". First our server didn't know the price of the specials, but checked and we were told $32 for the sea Bass "special". When the bill came the sea Bass was $42. I brought it to the attention of our server. Her response was that she wasn't sure of the price and the prices change everyday. I told her we could have had the Sancho De Marisco (lobster. Shrimp and scallop) for less. She wasn't aware of that price either. SO if you are going to order one of specials get a firm confirmed price. I can't give more stars because of this.That made our visit less than present. read more

This disaster started with trying to make a dinner reservation for 7:15 on a Friday night. It took 5 phone calls to get the time correct. When we arrived, we were seated in the area with the loud live music. The waiter realized it was way too loud for us and offered to move us to a "quieter" area of the restaurant. It was not much quieter, but it was better. When the waitress came to take our drink order, I ordered a white wine spritzer which is a very simple drink, but the waitress didn't seem to understand what this was. My boyfriend ordered a Manhattan with a twist. She brought a glass of flat club soda and said my wine was coming in a minute from the bar (NEVER had a spritzer come In 2 separate drinks -was I to mix my own???) and my boyfriends Manhattan did not have a twist. We noticed another table of a younger couple get up and leave before their drinks even arrived. We ordered our dinner (2 different chicken dishes) from a young man and 5 minutes later our first waitress came and asked if we were ready to order dinner. We told her a young man had already taken our dinner order to which she replied, "Oh, ok". At this point 2 young ladies who were "Vegas showgirl" dancers with the band, started dancing by our table which did not leave much room without the dancers being right on top of us. . Our dinner arrived ... my boyfriends chicken was dry and mine just did not taste right. It was chewy and also dry. I didn't even finish my dinner and we did not have coffee or dessert. About 1/2 hour after we arrived home, I became violently ill from the chicken. It was a horrible experience from trying to make a reservation to having food poisoning. I normally do not write negative reviews because I give the benefit of a doubt that it can be an "off" night, but this was a disaster from the first phone call to make the reservation. Do not waste your time or money. This was a horrible experience... not 1 redeeming thing from the entire evening. I can't give less than 1 star, but it doesn't even deserve that !!! read more

Place just opened, so my wife , some great friends and I tried it. Food and service were great. Entertainment was phenomenal. The prices are more than reasonable and drinks were great too. I recommend to anyone that likes Cuban food or even if you don't. Another winner for Patchogue. read more

Could not have been a worse experience. Showed up on a Saturday afternoon at 4pm, did not get our dinner at 6:30pm. Server was a mess, drinks never came out, entrees came out 90 minutes after being ordered. Ordered a lobster entree, the lobster wasn't cooked at all. I have 15 years in the business and would never complain but this was embarrassing. Asked to speak with the manager and was told they were too busy. Nothing was done, finally the "owners wife" dropped off the check and didn't say a thing. She was rude and obnoxious. My advice, stay far away, not worth it, poor management, ownership and service was terrible. Stay away! read more

To make it short 1. Sangria was good 2. Interior was colorful and nice 3. Would not make the guacamole without the garlic salt even though it was made table side and it was way too salty 4. No utensils/napkins to eat with 5. Wrong salad came out, ate it anyway; it was mediocre 6. Chicken soup too much seasoning, shrimp appetizer too smoky tasting, ceviche too fishy, avocado/crab salad tasted like cat food. 7. Nobody asked us if everything was okay. The waiter knew we were upset and just pretended everything was fine. He dropped the check like nothing was wrong with all of the food still sitting on the table uneaten. 8. $130 later we went next door for sushi. For Drinks ONLY!!! read more

Underwhelmed by the horrible service. Waited 20 minutes for the waiter to come over and then 25 more minutes for two margaritas. Food was fine but the size of the portions was ridiculous. Four chips served with a large cup of dip, stupid. I don't recommend. I can't believe this is a sister restaurant to margaritas cafe, I've had nothing but amazing dining experiences there. read more

Walked on Main Street and happen to walk by The Cuban. Figured we would give it a shot. It was a great fun and exciting experience. Live music and dancers. Service was fantastic. I'm a mother that doesn't get out much and it was so worth the shot!! read more

The Cuban - Traditional Ceviche - Cuban Near Me - Patchogue, New York

Amazing atmosphere!! Food was awesome and so were the drinks. I also saw them sing happy birthday to another table, and they make a very big deal and sing and it's really fun. (Large hat and shot involved). Our waitress was so attentive and even though it was busy, we didn't wait long for anything. Definitely going back. Fantastic time!!!! read more

We took our mom out to this restaurant for her bday and she really enjoyed herself. The food was good and the music was even better. This place deserves higher stars based on those two things alone. But I will tell you something the food and drinks are very over priced. Perhaps to pay for the entertainment or something because the portions are very small. Most of their staff does their best especially since the place can get very crowded. But their doorman is very rude and unprofessional. If you are charging the prices you are as a restaurant that hopes to do well you need to make sure everyone is representing your establishment in the best light possible. After spending way too much for the bill and to get treated that way we did at the end of the night. I can say with the utmost sincerity we will not be coming back. You can try to say things like oh perhaps you were drunk and were rude first but I was the designated driver so I was stone cold sober. You need to tell your staff it's not what they say it's how they say it. I've worked and hospitality for over 10+ years and if someone is even spending a dime in your place you treat them with at least a little respect. If you wanna be a valued customer and get treated right for the price you pay I would skip this place. read more

If you're looking for a fun night out this is the place.. Whether you're out for happy hour and apps or dinner you will enjoy the food the decor and the music. It was very crowded when we went but it added to the excitement of the dining experience. The food is average service was good especially on this busy night. read more

Went to the Cuban last night with family. Absolutely delicious. Food was so good. Large menu. Lots of options. Best guacamole I ever had. The place was beautifully decorated. Staff was at your service. Live entertainment also. Great time. Will recommend this place 100! Going back for sure. read more

Went here for celebration, and they staff was awesome! They gave us mini champagne bottles on the house. So sweet! We ordered a number of appetizers. The coconut shrimp were BIG and delicious. So was everything else ordered. I tried a frozen smoothie called Miami Vice (something like that) it was strawberry smoothie, mixed with pin colada. OMG it was delicious!! The ambiance is great! Definitely recommend read more

We arrived for our reservation for 6 people. The music was entertaining and live. The restaurant was busy and the atmosphere was fun. However, the music was so loud you couldn't have a conversation with the person next to you or across the table. The waiter came to take our order but we had to repeat each order 3 or 4 time because he couldn't hear us over the music. We ordered the table side guacamole but it wasn't made table side. We heard the cart was broken then when we asked agin we were told they couldn't get the cart to the table. I ordered the coffee rubbed porterhouse steak for 36$ the plate and rice were hot and the steak was cold. It wasn't the experience I thought it was going to be. read more

The family and I decided to eat at this restaurant the Saturday before Mother's Day. We were pleased from the beginning as we did not wait long, and our reservation was honored at the time we selected. The place itself is really well kept and the decor and ambiance was great. It felt like everyone was having a great time from the moment you walked in. The service was great and I will say that we were told that because of COVID that we had an hour and a half at the table but that did not bother us as we have seen it at other restaurants. The food was awesome. I had the steak and onions with and appetizer of tostones rellenos and for all of these selections I would recommend you try them. The only reason I'm not giving it a 5 star was because it was fairly pricey for a family of 5. I would definitely return but more for a date night than a full family event. Even though I say that but if the kids wanted to return I would bring them as they did love the food, but I would just have to get the pockets ready. :-) read more

Absolutely horrible, the waiter was ridiculously terrible. Food was greasy, forgot half of our meals. By the time they brought the rest the rest of our party had already finished and they were clearing the plates. Absolutely the worst experience I've EVER mad! read more

Food was excellent music was fantastic service was great we will definitely be back. Had the special surf and turf with skirt steak absolutely fabulous best I've had in a long time! read more

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The food is good but the music is always too loud! You can't even talk to the person next to you. It's not an enjoyable experience.

Lets just start with THERE IS ALWAYS A WAIT over 45min-2hrs and let me tell you the food isn't even worth it. The management was all over the place. We got there at 8pm and place closes at 10. Gave us a time frame to put in the order. Took an hour to get empanadas, 9:10pm empanadas on the table. One lady said we had a time limit for dinner placement so we placed it when received our 1 hr delayed app. She came and pressured to place it so we did, already feeling rushed since we sat down. THEN, we get a random person (not our server) to tell us at 10:45 that only one out of the 4 plates was ready he said "What do you want to do?" so we said should we just cancel it? because you guys have to close? & he shrugged his shoulders. Like if he wanted us to leave.... Now we were just angry and hungry! Got our bill paid for the drinks and app. and wait there's more, THIS WAS THE WORST PART OF THE NIGHT.... I approached Ivan, the manager to ask him for an explanation & he fought with me instead, told me it was our fault, that the food WAS ready & we chose to throw it away... so my question was "why didn't you come let us know as a manger?", as a manager who cares would do! save the food or show good customer service or pack it up to go & without a doubt he continued to argue with me! Instead of saying here's your food sorry for the delay or inconvenience. This is who is managing your place? Ouch. Long story short.... THEY DO NOT CARE IF YOU LIKE IT THERE OR NOT. THEY COULD CARE LESS IF YOU HAD A GOOD TIME OR NOT. THEY WANT YOUR MONEY QUICK AND THATS IT. THEY WILL PRESSURE YOU. IT DOES TAKE FOREVER TO GET YOUR FOOD. If you want great service & food go to CAFE HAVANA in Smithtown not this place!!! I will spread the word! read more

This place is overrated. Bland rice and beans and nasty staff. We were a group of 7 so perhaps our waitress, Emily, knew tip would be included in the check and that justified her rudeness. I say this because the table of 4 behind us she was very nice to. At our table she completely blew me off when I said I had a question about the menu. When a couple at our table couldn't decide what to order she literally yelled at them to make up their mind. The nicest staff members there were the food runners. Gratuity was not included when the check came so there was no excuse for her attitude. The food was something I could make at home and way better for way less than $30 a plate. Save yourself and your wallet and eat somewhere else. read more

Very very Delish. It's hard finding authentic food on eastern Long Island but this place is golden. Atmosphere is awesome, food top notch and seasoned to perfection, and the drinks are strong. There's a lot of fake ethnic places on Long Island, this is not one of those. read more

1. Food is Meh and definitely not authentic. 2. Music is so loud that you cannot have a conversation with the person sitting across from you. read more

Went to the restaurant last night for a birthday get together and the place is amazing expensive but love it. My only bad comment is we were waiting for friends to come we ask the hostess if it was alright to sit us now since we have two people on there way. The hostess was not friendly had a attitude letting us know we can't be seated until they arrived. We ask why is that if they looking for parking she just said it's not allowed, we should've at that point ask for a manager but we busted waited 15 mins when other customers were seated. We did get seated afterwards. The rest of the staff was friendly and invited, drinks were ok and food not as hot or appetizing very bland . Overall it was fine, but the customer service we got at the door was horrible, unprofessional all around disrespectful. Manager needs to upscale his hostesses. It's about hospitality for the customers that enter the restaurant, wanted them to come back. Could be better. read more

So I called before going to see how long the wait was for two, was told that many tables were available, no wait at all. As we go in, they sat us next to the bathroom in a hallway.... Umm no thanks. We told them we weren't happy with the table , it was also pretty drafty, and got table in seating area to the left after you walk in, (host was very reluctant in even moving us, didn't look happy ), but it was Better than the the first choice. Waiter wasn't really attentive, but at least food came out in a reasonable amount of time. Delicious food, and terrific drinks! Defintely recommend the mojitos! Will defintely be back for drinks and food, hopefully attentiveness will get better. read more

The Cuban - Pernil with yucca fries and moros and cristianos. Pretty delicious! - Cuban Near Me - Patchogue, New York

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Terrible service... took 20 minutes to get a waiter. The margaritas were so sour with hardly any tequila. The chicken quesadilla tasted like a hotdog.. gross. Will never be back.. this was on a Tuesday. read more

Good food, good music and good entertainment all around good experience. The restaurant is decorated nicely and the staff are friendly.

I have been dying to visit this place and finally me and my cousins visited it this past weekend. I can't remember the last time i had such a great time at a restaurant. I wanted to get out of my seat and dance while i was eating. The music they played was amazing and so was the entertainment. Our waiter could have been a little more attentive, but i understand it seemed a little busy. Plus, the great music made me not mind as much. The only negative thing i have to say, is that the bartenders do not really know how to make drinks. The food was great though, but a little overpriced for the size of the plates. My favorite thing i had there was the chicken soup which is an appetizer but i did not care. The taste was AMAZING, next time I'm ordering two! read more

This restaurant has an amazing vibe. A great idea for Patchogue. The food is really good and the drinks are ok. The service needs attention. It can be very slow. We also sat at the bar. The bar is uncomfortable, half of the bar they can't use and very small as it is, it takes a lot of time to get a drink, it's messy and almost dirty. The bartender was doing her best to keep up but she couldn't even get clean glasses due to the lack of help. read more

I highly recommend this restaurant service was great food was out of this world, everyone was kind and friendly all wore a smile our waiter Rosario was handsome kind attentive and very informative can't wait to come back again I traveled all the way from NJ and definitely worth it!!!! read more

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Updating my review as of 5/27. I went back. This time it was a Monday evening about 6:30. Place was not crowded at all. The service was much better but the waiter wasn't as attentive as he should have been and they sat us next to the bathroom which I wasn't fond of but They seemed to have gotten it together. The food was great and came out quickly. I would return again. Definitely weekday evenings seem to be much better than a Friday/Saturday night. ******************************************************** Ate here on 4/6. My first experience here was not very pleasant. They're getting 2 stars because I enjoyed the food and mojitos. I know this place is fairly new and trying to get settled into a routine so I'm trying to take that into consideration. However after hearing about their service and then experiencing it first hand it's hard to say if I really like this place. Decor is super cute traditional Cuban feel. Almost like you're in Havana. It was my friends birthday. There was only 3 of us and We arrived at 7:45 on a Saturday night ... to me that is early but apparently not. It was jam packed with ppl inside and outside. We couldn't even get a drink at the bar. We put our name on the list and they told us 1 hr. Since we couldn't even get to the bar we actually just walked across the street and had a drink. When we went back there it seemed to be worse than when we first arrived. Finally after standing like sardines someone got up from one of the high top tables in the front for waiting and we were able to grab the seats. A waitress came by and asked if we wanted drinks of course we said yes. Birthday girl ordered a pomegranate margarita, my other friend ordered a coconut mojito, and I ordered a mango mojito. Well the waitress came back with 3 passion fruit mojitos and took off. We all looked at each other with confusion. I love passion fruit so I didn't mind that my order was wrong but my friends didn't get what they wanted. The birthday girl does not like mojitos so that was disappointing. It took a while for her to come back to us and when she finally did the birthday girl ordered a different drink and the waitress took the mojito from her and turned around right in front of us and gave it to the lady behind us who was waiting for a mojito!!! My friend didn't drink it but even still that's not sanitary and a little concerning. She left again and again came back with the wrong drink! I'm sorry but if you're taking orders and it's jam packed maybe you should be writing them down! She didn't have a note pad or anything. We asked for the check and the waitress came back. Being that she messed up our drinks she only charged us for 1 drink($10) and apologized. Very generous of her..until... I put $20 in there. she leaves comes back no change. I'm sorry you messed up our drink order not once but twice and then take it upon yourself to take $10 tip on $10. Mmm sorry not cool. When we saw her again and mentioned it she came back with the change. Now at this point we are starving and are going over 2 hrs for a table. We kept asking how long and they kept saying a few minutes. When the birthday girl decided to get up to ask the hostess how much longer she said understand it's busy but you can't tell people 1 hr when it's really much longer. the hostess got snippy and said "sorry but imagine I went to your table and asked you to get up." I'm sorry that was rude and uncalled for. She said a few more minutes 1 party ahead of us. Needless to say we waited some more and at this point we're starting to get hangry bc it's almost 10 pm and we still haven't been seated. We started saying we should just go to Chili's or Applebee's bc now all the restaurants in patchogue have turned into the bar scene with loud music and aren't selling delicious food items and if they are it's your average bar food. Just as we were ready to put on our jackets they finally call our name. We got seated at 10:30!!!! 3hrs!!!!! We waited 3 friggen hrs. Totally unacceptable after telling people an hr. And if they know they're behind they should apologize and say were sas you can see it is packed in here and wait times are much higher than expect etc etc so we could have made the decision to leave earlier instead of waiting for the few more minutes that have then turned into hours. Luckily, when we sat down the waiter was nice and accommodating. The food took a little long to come out but it was good. And that's really the only reason why I gave this place a 2. I would like to try other things on this menu but I'm hesitant to return. I think if you arrive prior to 7 on a Saturday or during the week the service may be better as everyone is not looking for a late night out. If I do decide to come back it will definitely be a week day at a decent hr. I will revise my review if I return. read more

The Cuban sandwich is amazing. The decor and music/dj is great. I've already been there 4 times. This place is a breath of fresh air in Patchogue. I'm sure there are still kinks it's a week old but you guys impressed me. The only complaint would be a bigger dance floor. read more

Came on Mother's Day. Very busy. Bartenders very attentive. Free mimosas was very nice. Rosario, our waiter was awesome. Service wAs very good. Food was excellent. We enjoyed everything. This place def captures the Cuban vibe. The live entertainment was awesome as well. I will be back!! read more

Went for a Saturday daytime lunch with another couple. Food was ok. Parking was what is expected in this area. Not always easy to park. I was a little disappointed with the service from the waiter and an assistant waiter brought us some other tables food. I'm not sure if they just had new staff or just not good staff. Our waiter was not friendly at all. We were celebrating a bureau with another couple and they did sing us a happy birthday which was nice and festive. Food was ok. May have to try the Ropa Vieja which someone in the group ordered and it was very good. read more

This place does not take reservations. Be prepared to wait for at least 2 hours on a Saturday. The service is terrible. They kept getting our order wrong. I ordered the chicken soup and they tried giving me a pork chop. And I ordered in Spanish to make it easier for the waitress. Finally got my chicken soup and it tasted like vinegar. My boyfriend ordered the rib eye steak medium rare and was given a well done steak. The music and dancers are great. Drinks took forever and of course the order was wrong. read more

Delicious loved the lunch menu and drinks. The wait for dinner was 3 hrs but they were just opened so maybe that's why. Music and staff is great just wish they had skirt steak on the lunch menu read more

We ate at The Cuban as part of the Food Done It? tour. The food was fabulous. We had mini cuban sandwiches and yucca fries. They were also nice enough to prepare a paella dish for the vegetarian in our group. We requested all of the meals to go and were treated royally. Thank you. read more

Had dinner on a Sunday night almost an hour before closing. Been meaning to check this place out for a while and saw mixed reviews. We ordered a special the waiter told us about. A dinner for 2 plate which consisted of skirt steak, lobster, and shrimp in a garlic broth. What we got was more like dinner for 4. Two huge pieces of skirt steak on the bottom topped with 4 lobster tails and lots of jumbo shrimp! It was a feast for the eyes and pallet. It was served with traditional white rice and black beans. Absolutely everything was delicious. I am not a Cuban food judge, but I have had many great dinners in Miami and this stands tall with the best of them. I am looking forward to going back for dinner and also trying the tapas during a happy hour down the road! read more