Came here with a group 7 and was impressed with the service for our large group. Our server was attentive and made great recommendations. For appetizers we got the empanadas and ceviche which were both ok. We also had the vegetable soup which was really good! For our main course we all shared the Paella de Mariscos - 2 orders was more than enough for our table of 7 - I definitely recommend sharing! This dish was amazing! So flavorful and delicious and they did not skimp at all on this dish. For dessert we got the flan which was pretty good. Overall, great service and yummy food. I'll definitely be back when I'm in town again. read more

Pollo Rico Latin Bistro - Paella - Latin American Near Me - Centereach, New York

Great music, welcoming for families, and truly authentic Colombian cuisine at reasonable prices. There's also a private space ideal for celebrations or big gatherings. The steak was prepared just the way we asked and was full of flavor. This was my second time dining here, and it was just as enjoyable as the first. read more

Pollo Rico Latin Bistro - Grilled skirt steak - Latin American Near Me - Centereach, New York

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Pollo Rico is reasonably priced. The atmosphere is inviting and the service is incredible! The food is really good, if you like seafood try the paella it's amazing! One more thing, their margaritas are one of the best I ever had! read more

Attended Torres Baby Shower 9/21/25 food, service & atmosphere was excellent. I WOULD Definitely eat there again and have an event there

Friendly service and the treat you really well. They are attentive and patient if you are unfamiliar with the food.

I'm so upset. I ordered sopa de res, empanadas de carne and tostones with crema and guac. The empanadas have what appears like canned meat inside. They never sent the pique (hot sauce) that goes with it. The tostones never came. I spent $90 for basura. No lo puedo creer. Tengo gripe. I ordered this to help me. Me mandaron polqueria Never again. read more

Pollo Rico Latin Bistro - Dog meat empanadas - Latin American Near Me - Centereach, New York

Very good service, staff is extremely nice. Food was great and the sangria was excellent. read more

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Attended a catered event in July 2022. I don't recommend this restaurant it took over 1 hour for empanadas to come out, 30 minutes later salads and another hour for entrées,. The air conditioning is under rated as it was over 80f for the whole event read more

Pollo Rico Latin Bistro - Set at 67f however inside temp 81f A/C could not keep up. - Latin American Near Me - Centereach, New York

Ordered through Uber and called when my order came incorrect. I ordered a quesadilla and I noted for the chicken and veggies to be removed only cheese. When I got my food the quesadilla in question had chicken on it and was sitting in a pool of water/oil. I didn't even get to ask if I could come get a new one when the worker who answered repeatedly told me that I was wrong. I went over the receipt that Pollo Rico attaches to their bags for delivery that it was noted no chicken or veggies. He said no no no and repeated that isn't what was on the order. I asked to speak with a manager and was told no. I have been a loyal customer of theirs for years and love their food and the service is normally superb. I will no longer recommend people to head there for a meal after visiting my work establishment down the road. They will no longer get my hard earned money either. read more

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This place is solid. Ive eaten here for yrs. Havent ordered from here in several mos however the beef stew soup is delicious it comes with rice and the empanadas are very good too. The soup is about $12. Empanadas about $1.75 or so each. If the empanadas were as good as the soup i would give it 5 stars. The staff they have is always very attentive. I reccomend this place for sure. read more

Pollo Rico Latin Bistro - Delicious beef stew soup with corn etc. Trust me try it lol - Latin American Near Me - Centereach, New York

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Warmly greeted by staff. It's been 3 years since I've dined at this Colombian family owned restaurant but it felt like yesterday. Recognized many friendly faces. Husband and I sat at bar and watched TV on one of the three large screens they have in this area. Started with quality made Margaritas but noticed the glasses were a smaller version of what I'm use to in other restaurants. Not a big deal but they do charge $10. We were served rolls. May I suggest you serve hot crispy bread or chips and salsa. Customers would be very pleased. Appetizer was empanadas $8, 2 ground chicken 2 ground beef with a hot green sauce. Served crispy and piping hot. Pretty good, I believe this is a customer favorite. For dinner husband had Grilled steak $23.95 and said it was done perfect, very pleased. I chose Arroz Con Poll $12.95. I did like it but not as expected. It was yellow rice with very fine shredded chicken and a small blend of vegetables. It reminded me of a side item not a meal. Overall we were satisfied. This restaurant deserves 5 stars because it is a lovely establishment and serves authentic quality ingredients with a smile. Staff was extremely pleasant and helpful. Asks us several times if all was ok and did we need anything. Thank you for filling up our water glasses without asking. We also noticed many repeat customers coming in because they greeted them by name. Nice close community of friends and family. Heartwarming to see the loyalty. Thank you, we will return. read more

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Over the years, you accumulate your favorite restaurants. This is one of ours. The food is very good, but it's the service that tops the list of why we come back. The people there make us feel family. If you enjoy good food and excellent service, you need to go here.Top notch all around!! Love you guys! read more

One of our favorite places to go. The food is delicious, the atmosphere is nice and the staff is friendly. They always have great specials to choose from not to mention their regular menu that has great authentic Spanish cuisine. My husband's go to is the end cut chili (it's amazing). I love all of their food, but I have admit that the frozen margaritas are probably my favorite read more

Pollo Rico Latin Bistro - Grilled chicken with rice and beans - Latin American Near Me - Centereach, New York

Excellent. The wait staff were so friendly and attentive. My husband started with the chili, which was delicious, but more like a beef stew with cheese, made with small steak bites. The beef and chicken empanadas weren't great, we have had better. I don't like the filling to be a baby food consistency. I had the osso bucco (pictured) over yellow rice - amazing!! The gravy was delicious. My husband had the stuffed chicken special (also pictured), which was stuffed with mozzarella, ricotta and spinach. Again, delicious gravy and he enjoyed the dish. Another restaurant we don't enjoy enough. read more

Pollo Rico Latin Bistro - Latin American Near Me - Centereach, New York

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My husband and I recently renewed our wedding vows and had our family and friends join us at this wonderful restaurant to celebrate. I was amazed how accommodating and wonderful this restaurant is they did a amazing job for us and the food was excellent. We had our own private room and the service excellent they really gave us a lot for our money this place is amazing. I highly recommend this place if you are having a party at a restaurant, Thank You for giving us a memorable wonderful evening. read more

We went east to the farm and I yelped a place to eat and came upon this jewel. The staff is welcoming, food delicious, decor is nice and place is spacious. We will def return when in the area and highly recommend. My husband got the skirt steak and it was delicious. I got the chicken soup and it was so good! read more

Alright story time, so we arrive at this restaurant at 7:30pm. The host said there would be a 20 minute wait because there was a very large party being served. 20 minutes later, the host is poking his head in and out of the dinning room looking confused and not saying a word. Every person that walks in, he repeats the same thing, "20 minute wait" and doesn't say a word more. Fast forward to 45 minutes later, we're finally seated. While we were seated we waited another 10 minutes to get water and a waiter. I hate the lack of communication if there's going to be a long wait, don't say "20 minutes" to everyone... be honest is the party is taking a long time, just let everyone know they're taking a long time. There were many upset customers tonight. There's tons of room in their restaurant, but I think they have a lack of staff in general. Right now I'm looking around and there's about 12 other tables around me with just water. I think they really need to hire more staff. It's sad to see a place with great popularity and so much potential, yet terrible service. Weirdest sized arepas I've ever seen.... they probably ran out of ingredients, but failed to tell us. read more

Pollo Rico Latin Bistro - Arepa con Chicarron/Chorizo ummmm..... is this the normal size? - Latin American Near Me - Centereach, New York

Came here with 2 others and the place was empty. The interior was kind of weird, it was like a house. The food tasted good but was expensive. Over time, the restaurant became busier and busier, and it became more difficult to get a waiter to take our check or bring our dessert. I had the tartufo dessert which was amazing. The fried ice cream was good, but I found it a little weird that they fried it with corn flakes as the "breadcrumbs". read more

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First thing I noticed. The restaurants segregates you. Spanish in the darker room in the back and the white people front room by the window. Secondly the food is Uber expensive and portions small and not the best. Pork brine was not even cooked well and not much meat to eat. . Lastly I did not expect since it was 3 adults and 2 children (1&3) was that they added the tip automatically after they charged the card. When I asked she mentioned that on the weekends they tend to automatically add the tip for you. This is deceptive! It is incumbent for any restaurant to provide clear and advance notice that an automatic gratuity will be levied! read more

This place really went down hill. I used to be very excited to get the Arroz con Pollo whenever I was in the neighborhood. (Maybe once a month or 2) The quality of the food declined with every order. I got $100 in takeout yesterday. Very bland, the Arroz Valenciana didn't have clams or mussels, only chicken and shrimp. And what really pushed me to make this review was the surprise I found in my Arroz con Pollo! It was a metal piece from the dishwasher's scrubbing thing. (See pic) I gave this place another chance after last year when they charged my credit card and extra $20. What a nightmare trying to get it back. I called and called, I had to go there with print outs of my card statement and the receipt and they still gave me a hard time. I was going to drop it, but after the attitude from the blond manager I kept pursuing it. Finally, she gave me back the $20 in cash and only offered me a cup of coffee for my troubles. I know everyone says this but I really don't complain, I have a lot of patience and it takes a lot to get a rise out of me. read more

Pollo Rico Latin Bistro - Piece of metal from stainless steel scrubber - Latin American Near Me - Centereach, New York

Love coming here. Friendly staff. They make you feel special. The food and the drinks are amazing. Dessert is amazing too.

Very nice restaurant. The decor is very nice . Can't tell from the outside but the inside is very modern and very clean. Met a good friend of mine and he treated me to a late lunch and everything was on point. Great service great food and good drinks. My friend had the skirted steak and I had the salmon in which our meals came with yellow rice broccoli and carrots. All very good. We will definitely be back for more. read more

Pollo Rico Latin Bistro - Salmon with yellow rice and seasoned vegetables . Side Dijon dressing for the salmon. - Latin American Near Me - Centereach, New York

My husband and I was there last night for date night and did not get served. We were seated, no waiter/waitress came to our table. No one asked us about drinks, 20 minutes, nothing. When my husband and I decided to leave, we asked for a manager of which each staff lied and said it was the next person. The bartender who they left it on said she was not the manager and asked how she could help. The manager, I assume the gentleman who appeared upon our departure stood there and watched. The hostess attempted to have us have food delivered to our home, nothing do I want from this establishment. My husband and I then went to Ruth's Chris Steak House. Host, staff, server, amazing. We we're the only Black couple in the building. read more

Went here for a bridal shower. Food was mediocre and service was slow. Ambiance was pedestrian.

Recently came here to celebrate a family event, Ambiance gives you a comfy home feeling, we had calamari appetizer, empanadas, all were really tasty and prepared authentic, non greasy, rice & black beans so soooo good. Really the best in the area. I remember my family used to eat here years ago when I was a teen but I just recently moved back to the area and will continue to come here! Everything was great ! They even gave us complimentary shots! read more

Pollo Rico Latin Bistro - Grilled Chicken & shrimp , white rice & black beans - Latin American Near Me - Centereach, New York

Food is great and staff is even better. They accommodated us easily without reservation but if you have a love one that is handicap you may want to call ahead and that will prompt an even better service. They will be ready for you and that's great. read more

Excellent food, service,drinks and all of the above. This is an amazing place to dine in, the employees are super friendly and very professional. Definitely one of the best Colombian restaurants i have been to and one of the best on Long Island read more

Adorable place. I came the day after halloween it was still all decorated for the holiday, fun atmosphere. The bar area was big and they had a dj this friday night . I had 2 margs at the bar while I waited for my food. I got there a little before 9 but the food didnt come out till about 945 . It was a pretty long wait . The parking lot was pretty full, I didnt see the dining area but a busy night in the could of been the delay. The bartender was very sweet and she made a good drink. I want to come back and try it for dining in. Bandeja tipica and beef soup, great portions good tasting I like the green sauce they have , lots of flavor Bathroom could use a update, no hooks to hang your purse . read more

Worst customer service. We attempted to give this place a try 3 times. Food is mediocre but the service is terrible. I wish I had the waiters name, he was short, heavier and old (full head of grays). He was demanding tips and even had the audacity to insult and be confrontational when he saw the tip amount. The female owner is incapable of training. Do yourself a favor and avoid this place. Also, I think google might be rigged. I tried leaving my review there first but it kicks me out once I put the lousy one star review. read more

I am surprised that this restaurant got an overall 4 star! It wasn't my choice to go here as I am always a bit wary about trying new mexican restaurants around this area. I am always expecting to be utterly disappointed because I've eaten so much cheap and delicious spanish food in queens. Anyway, I got dragged here and my expectations were low. The decor and ambiance was nice and the place was about half full on a saturday night. We ordered the antojos ricos for appetizer and it had buffalo wings, fried cassava, chicken quesadilla, and empanadas. The empanadas were filled with some flavorless meat and potato mush. The buffalo wings were decent but hey they are not very latin american are they? The chicken quesadillas tasted ok, but I like the tortilla slightly more cooked/crispy so that they won't be so floppy with the filling all falling out. Fried cassavas were nicely fried. For the mains, we had the pollo a la parrilla, a wrap/burrito to which we added shrimp, and bandeja tipica. The wrap was 70% filled with rice, 20% with beans, 9.9% lettuce, tomatoes, and onions, and 0.1% shrimp. Oh yeah, they didn't have any avocados that night so no avocados in anything that was supposed to have it. The wrap had NO flavor! I was expecting a bit more for the pollo a la parrilla but it was so dry and flavorless. The plantains were niced cooked but it had a strange light syrupy coating. Their chimichurri sauce was too watery and needed more herbs and spices. The steak in the bandeja tipica was nicely cooked and tender, but too bad the accompanying chimichurri sauce was so lacking. Overall, it was a disappointment to my already low expectations, and I was glad that the others agreed it's not worth coming back. read more

Pollo Rico. I definitely wouldn't favorite the place, nor would I say you have to go. The menu feels limited and for your first time being there you get the feeling you aren't going to enjoy the food. The service is great and the atmosphere is very cute. The good points don't stop there, The quesadillia is quite cheap and well portioned, not a traditional flavor and a bit surprising but yummy. I very much enjoyed the empanadas as well, which was another pleasant surprise. Over all the food was decent at a good price. read more

Now this place is authentic Colombian deliciousness, food is delicious and fresh....Finally somewhere where they know how took there chicharon (pork skin) to perfection.... We've been here a few times and even had our nieces baptism recently and everyone was very impressed with the quality of the food! Everyone loved the Yuca Fries! We will keep coming as long as the food stays the same! read more

Very happy with our choice tonight, was able to get a table at 7 pm on a Saturday night no problem. The parking lot is small, but the inside is large. The decor and music is tasteful. The staff / service was exceptional . I ordered empanadas to share with my wife as an appetizer, they were not great, very bland and baked bit deep fried like I am accustomed to. But my entree and my wife's were excellent. I had the flank steak with rice and beans ( Carne asada con frijoles y arroz) and my wife had the tilapia, large portions and very well done, very yummy! We will definitely be coming back read more

Unfortunately was not a fan. Empanadas were rock hard and chicken was bland. Had the milanesa de res. Breading immediately came off what was a rubbery steak. Wanted to like this place as the atmosphere seemed very cozy and comfortable with locals watching a soccer game, but just didn't do it for me. read more

What a great place. We came here on a Saturday night. It was not too busy when we arrived but it didn't take long before it was crowded. We chose to sit at the bar. The staff warmly greeted us. They were so helpful and attentive to all our needs. I ordered a margarita it was made perfect. They put out a bread basket which is nice. A suggestion is if the bread was warm and/or chips and salsa. All the waitresses were very attentive to us and made sure we had everything we needed. For an appetizer we ordered the little bit of everything it was quesadillas, meat patties, chicken wings and fried cassava. The platter was cooked with just the right amount of spices. It was all delicious. I ordered the taco salad for dinner it was so delicious. The drinks and food were great. The atmosphere is wonderful. If your looking for a place to relax and have good food and drinks, this is the place. read more

Pollo Rico Latin Bistro - Latin American Near Me - Centereach, New York

We started with the empanadas...two beef and two chicken. Ehhh...the shell of the empanadas is somewhat thicker than I'm used to and it was a little hard in some spots. The beef was ground up and okay...I liked the chicken better. The green sauce that comes with it is very good. I wouldn't order this app again though. The bread that comes out to start with was dry and a little crumbly. You get butter packets like from the diner. I had a grilled pork dish that was very tasty. I like that you can pick your two sides. The white rice is tasty and the steamed veg was fine. My friend got the beef brisket and it was stewed in a tomato based sauce. It was okay but I wouldn't order it if I went back. We tried the flan for dessert and it had a good caramel flavor. I would get it again. Our waters were always refilled and although it was a Friday night, it wasn't too busy. We were never rushed or felt like we had to leave after finishing dessert. The acoustics are terrible in the main dining room. There was a party of 8 people when we got there, and it was super loud. They left and a larger party sat down. The noise was almost unbearable and the dining room wasn't even full. read more

Pollo Rico Latin Bistro - Latin American Near Me - Centereach, New York

We were introduced to this location by our nephew because he love the flavors. My husband and I ordered the paella, it was different, the flavor was good, however, for me , the rice was too watery. The ceviche we ordered was a little sweet, due to the tomatoe sauce. Our friends enjoyed their meal, ours was ok. read more

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I cannot attest to the rest of their food, though I've had a few dishes that weren't to memorable. However, their soups are great. Especially the Chicken Soup infused with many alluring flavors, potatoes, carrots, fresh shredded white meat chicken, and healthy pops of cilantro. They give you a side cup of rice with it. I add their flavorful spice sauce on top and they marry each spoon of rice with the soup though it has stew like qualities. Soup Amazing! The rest? Idk... When you enter, it's not all too inviting, they could revamp the format/layout and truly work with the notes of the soups they have to come up with a truly unique menu. I don't think they do this, but the soups are great. Chicken soup in particular. read more

Pollo Rico Latin Bistro - The chicken that graces each table - Latin American Near Me - Centereach, New York

Came here for a friends' birthday last week and we all had a great time! Good drinks and food!

O.M.G I love this place!!!! So clean and as soon as I walk in, I feel like I am on vocation, am I too much? I called in 15 mins before they close, just wanted to try their chicken quesadilla, man that was THE best chicken quesadilla I have ever had since overseas!!!! Chicken nicely seasoned with a lot of other flavors perfectly balanced! Love it love it love it. And on top of that, they don't have the "oh we close at so and so, and, we stop taking orders at so and so" kind of non sense! No no no, nice example of family own and run restaurant! As long as we are still here, we make your food till the last minute! This is the type of business I would like to support read more

Pollo Rico Latin Bistro - Latin American Near Me - Centereach, New York