Good food but costly. Drinks could use more liquor for my liking and yes, I did ask the make the next round more 'tasty' but they were just as light the second time around. Next time we just won't order and mixed drinks, stick to the water or wine. read more

I have had lunch here nearly two or three times every month for at least three, if not four years. According to Capital Grille, I am one of their top 100 customers. In the last few months, the food has been mediocre more often than not and it has gone way down in quality and consistency. Rarely do I ever get the same meal cooked the same way, as in the past. Management doesn't care. Dave is especially rude and condescending. Last week I found a hair in my Salmon. I lost my appetite and told them I did not want it replaced. I was still presented with a bill. When I spoke with the manager Dave, he didn't apologize for the disgusting discovery and after several insulting remarks he finished with, " If you don't like it here , don't come back, and now I never will. read more

The Capital Grille - This is an example of how they have been serving the salmon in the last three months dry, overcooked and mushy - Steakhouses Near Me - Paramus, New Jersey

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Another successful visit and business meeting at "The Cap". Everyone in my industry knows if they want to do business with my company you have to have a sit down at the Cap. Steak over Cesar salad medium rare and the cold seafood platter are a must. We went through three of them in one meeting and everyone loved it. Once again Tanya you have done a great job at being professional to all of my guests and making me feel like I am at home. I will see you next week. read more

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I attended a lecture dinner in one of their private rooms. The food and service was great, the room was perfect for the event (lecture-dinner). Will definitely go back! read more

Where to begin. Place is gorgeous and very upscale. The room was poorly lit so much that I couldn't see the menu too well. The service was friendly but very slow. We ordered fried calamari and some tuna tartare for appetizers. The calamari was nicely done and not greasy but a very small plate for $19. The tuna tartare was fishy and not too good, we didn't finish it. After 45 minutes our entrees came. I had a grilled shrimp Caesar salad. The salad was $25 and included a handful of lettuce, 2 croutons, a few shaves of Parmesan cheese and 5 grilled shrimp. I doubt I will ever go back here as I left lunch just as hungry as I went in but had much less money in my pocket. read more

Just had lunch there w/a friend and was sorely disappointed on a few different levels. I'm an amiable person and laughed with the young man @ the front desk, and was seated quickly. The table service was spotty and we ordered shrimp cocktail and calamari, both of which were fresh and delicious. My friend ordered a salad and I ordered the NY strip w/bone attached. My friend said his salad was good, but my steak was very sinewy and the bone was bigger than the meat. That was disappointing. The other thing that was disappointing was that after I asked for and the bill was delivered, I paid in cash and it was taken and our waiter never came back. I was willing to give a $33 tip on the $117 bill, and had put $150 in to pay....but the waiter never came back. That's either contrived, rude, or both. No worries keep the $33 tip and I will think of it as a reminder that the steak was a really miserable sinewy and overly fatty piece, and the service was sneaky at best. Good front end though....but not enough to have me back any time soon. Merry Christmas...not! JD read more

Sorry completely overrated here. I've had better food at bar joints offering steak. We spent a lot of money for my parents' retirement here and although service is great (not impeccable) , their food is not anywhere near 5 star. They ask you in advance when you make reservations if you are celebrating any type of holiday. Why was I then asked once seated if we were celebrating anything? They promptly ran over and threw some confetti all over the table when I informed them once again, yes it's my parents' retirement. The food was not what I expected. I've had superb surf and turf and Segovia's steakhouse for well over ten years. I was expecting CG to blow them out of the park. Umm..no. My filet was not cooked medium rare as requested, the Mac n cheese was gross...there was nothing about this meal that deserves the 5 stars many graciously give this place. I'm well aware that many corporations host meetings here, but honestly, unless you are a baller reserving a private cubby for your leftover liquor and you are either beyond loaded drunk and can't taste the food, or you are just showing off because it's expensive, it's all BS . Either way ...skip it. It's not terrible, but by no means does their the food command the pricing. Hyped up beyond compare. No thank you. Won't return. read more

This was my first time eating here I thought the restaurant was pretty nice it was it full at all and we had a server name Franklin take care of us I just ordered an iced tea but my friend ordered martinis I ordered a lobster bisque bowl of soup and I didn't even finish it And had crab cocktail It was a little too big for me but my friends got cheesecake bacon and steak with mushrooms on it I did taste a little of the cheesecake it tasted a little bit refrigerated so I didn't eat much Bathrooms were clean the restaurant had nice music the private ones were really beautiful It seems like it's expensive but the portions are kind of big. There is complimentary valet parking right outside the mall. read more

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We enjoyed our meal at this Capital Grille. Our steak dinner was very good. My green beans were very tasty. My husband loved his steak sandwich. We'd only been to the Capital Grille one other time a few years back in Charlotte, NC, and that experience was PHENOMENAL!! This restaurant was nice, but the service, food and atmosphere was not quite as good as Charlotte's was. Nevertheless, we enjoyed our food and I would definitely return given the opportunity. And I would recommend it. read more

The Capital Grille - Steakhouses Near Me - Paramus, New Jersey

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Exceptional service courtesy of Stephanie. Drinks, appetizers, meal, desserts and after dinner drinks were great. We'll be back!!!!

LOVE sitting at the bar. Service is excellent. Amazing lamb chops. Portion is very big. Good to share if you have an apporte and sides.

What can I say about them? I've spent the last five or six birthdays here and my family and friends are NEVER disappointed with anything. I love that they offer private rooms for events such as birthdays. You are VERY well taken care of by the wait staff. Plus it's never a hassle bringing your own desserts. Their desserts are delicious but it's not a birthday for me without my moms homemade birthday cake! No matter what you order from their appetizers to their sides to their mains, it's all incredible. If something isn't to your liking (which is rare) it's taken care of immediately. Further proof that you don't have to go into the city for an incredible steak restaurant. read more

The Capital Grille - Veal special. So delicious!!! - Steakhouses Near Me - Paramus, New Jersey

Had a private dinner for 18. Chris and Mariela provided excellent service! Had the standard corporate menu. The bread basket, OMG! The Kona steak was amazing and cooked to perfection! The crab cakes we're outstanding as well! One of my customers compared the cheese cake to a rather intimate experience! Have often done dinners at a steak place that rhymes with "loose lips" (not by choice), and I've been very disappointed with both the food and service every time. No more! If I have a say, it's The Capital Grille all the way! read more

We had an excellent experience from entrance to leaving. It seems as though this establishment has taken all the proper precautions servers hold the glasses from the bottom, each time your soda is refilled it is brought to you with a new glass. NOTE:If you do not want your wine bottle or water bottle touched let your server know you will refill it yourself. Server was conscious not to stand over us and step back. We wore our masks in between courses and spray our hands.We piled our empty plates & left them on the corner of the table so he didn't have to stay near us for an extended time. Now getting to the food started with lobster bisque. Creamy at the same time light with 3 separate big chunks of lobster. My husband enjoyed his New England claim chowder. I went all out and had the Waygu steak. Tender is an understatement. (makes regular filet mignon seem tough) at the same time a beautiful sear outside with a delicious chimchurri on top. Wanted to take 1/2 home but couldn't stop eating midway. Each bite made me long for the next. Replaced sweet potato fries with truffle fries. Perfectly cooked with correct crispness and flavor. Not steal or sitting under the heat lamps too long. Desert was cheesecake to go. Very large, extra creamy not dried out accompanied with fresh seasoned fruit. Only improvement would be the bread - oven didn't disguise that it was a day old. But in their defense in "these" C19 times somethings may & will be compromised everything takes a hit in some form. read more

Jose is the man. He took care of us at a fancy lunch and I will be back because of Jose.

Never disappoints, always TOP SHELF! Dinning at The Capital Grille in Paramus last evening was as always, As good as it gets. My Sidecar Cocktail was a Classic. The prosciutto & mozzarella and bacon slab appetizers were both excellent. But the tomahawk ribeye for two Was truly AS GOOD AS IT GETS! Our waiter Steve , was also like our meal was AS GOOD AS IT GETS! BRAVO!!!! read more

I visited this restaurant on my wife's birthday with the hope that this The Capital Grille would create a unique experience for my wife. What we receivers was different than what we expected. The temperature in the room was low requiring my wife and I to remain in our jackets. The food was alright but when it was time to leave one of the servers forgot to bag my steak which was hardly eaten. It felt like he was rushing us to leave. It was a $54 steak, FYI. I think there are better restaurants/locales to visit and really get your $240 worth. read more

Food great, service great and Ambiance great. Don't eat steak a lot but when i do i love to spoil myself. Food was pricey but it is worth it. read more

If you know the franchise, you know exactly what you are getting. If you've never been, this is a reliable performer as a general steakhouse. The wine list is ok, the beef is quite good, and the sides are fine. It's at the lower end of upscale, but I wouldn't hesitate to go. Service is great and you are never going to have a bad meal. read more

I have to start by saying that I'm curious if this restaurant's 4-star status has anything to do with their advertisement they have listed up above... Anyway-overall summary Food (=) Service (-) Cleanliness (-) Environment (-) Diet Coke (+) Our decision to stop at Capital Grille was spontaneous last Saturday night. We were driving back from a family event when my companion told me she was really craving a cheeseburger. so I thought that I'd either stop at a Wendy's, or the Grand Lux Cafe at Garden State Plaza. I oped for Grand Lux and then when we pulled in to the plaza, I saw there was a Capital Grille, and suggested let's get a great steakhouse burger instead. For background, I've been to various capital grilles in the country, and recall being very happy with the burger in Baltimore. So it seemed like a fun idea to go to a nice steak chain and sit at the bar for some food. When I think of capital grille, I typically view it through the lens of the high end steakhouse chain competition (i.e. Flemings, Striphouse, Del Friscos, Mortons), which I enjoy for the environment as well as the food. So we arrived and went to the bar area (which was pretty full) so we sat on this secondary bar that was first come first serve, and waited for about 10 minutes and noone approached us. A little off putting, but we saw some spots open at the bar so we just moved to the bar. A bartender greeted us and we told him we were ready to order (as the 10 minutes at the secondary bar was adequate to peruse the menu) and ordered. He didn't wipe down the bar in front of us which was pretty dirty and sticky, and reminiscent of a divey pub (and even they wipe down the bar for you) and not a higher end restaurant. We asked him to wipe it down and he took a dirty smelly rag and rubbed it briefly, and then threw it back under the bar in front of us (not in a cleaning bucket) so we were left to smell that dirty wet aroma for the remainder of the meal. When our meal finally came, my tuna tartare was fine, but my partner's burger, which she had ordered medium was significantly overcooked. Normally I don't like to make a fuss if something isn't cooked exactly right, and my partner asked what we should do and I originally said just leave it, but we ordered medium and it was pretty dry and well done (i.e. inedible) so we sent it back. We decided to send it back because we're paying more for a higher end experience and well frankly should have a satisfactory product. I also noted that it's particularly disconcerting that a steakhouse couldn't properly cook a cheeseburger - i feel like that should be a walk in the park. I don't have to send burgers back at McDonalds, or Wendy's, shake shack, in n out (or the aforementioned steak house competitors), so i figured yes, execution should be paramount when paying 5x-10x the price. Also, the bartender never even checked on us, or asked how everything was going, which was not the usual experience for us. and i get it, it was probably close to closing time, but that's no excuse for just a sloppy disinterested staff, and poor cleanliness. Either be open, or be closed, but during the hours you're open, the experience should be the same. It's not like i payed the twilight golf fee and im racing to get my round in before sundown. The manager was very nice however, and came over and apologized and gave us a new burger and even more fries (and the bartender/server never had a clue, nor removed my plate after i finished my meal). Overall, look, it wasn't a disaster, but it was nowhere near the standards I've come to expect, especially since I did decide to pay a premium over my other options. Going forward, I'd be hard pressed to recommend the capital grille over competitors that have been more consistent in their service, and the apathy of most of the staff truly stands out. A wise man once said, "it's the little details, gentlemen and ladies, that matter most." good advice to follow. Lastly, my comments to the company's website did not receive a response. read more

Love the Capital Grille. Food was delicious and the service was great. Will be back again.

When spending well over $100 per person on dinner, there's an expectation of excellence. Excellence in ambiance, service and especially food. My first trip to The Capital Grille Thanksgiving eve missed the mark on two of these accounts and therefore the two stars. There wasn't any problem that I considered terminal but it was enough of a concern that I would only return under very specific circumstances. We had a 7PM reservation and they were quite busy. Unfortunately, we weren't seated until closer to 7:40. While I totally understand that delays occur, my 80 year old father does not. In the lobby waiting area there are only two chairs. Thankfully another patron was kind enough to give up her seat so dad could sit down. Okay, things happen but there was a constant deluge of patrons leaving and there were plenty of places we could have been seated earlier. And speaking of seating, we were seated at a table in the bar which my father quickly asked to be changed. Once again, this should have been made clear when we booked the reservations. Server came over and handed us an iPad containing the wine list. Interestingly, before doing so, he didn't bother to ask if we were planning to order wine. Fortunately, we were. Now, I consider myself fairly tech savvy but I couldn't figure out how the hell to use it. There's a reason why wine lists are usually in huge leather-bound volumes. It makes comparison and selection straightforward. Indeed, there are times when technology can be easily trumped by tradition and this was certainly one of them. Epic failure. The wine list was so convoluted, in fact, that I gave up on it and ordered a mixed drink. Same with my dad. Despite this, the wine glasses remained on the table for most of the meal until I asked them to be removed. To their credit, the food was excellent as it should have been. However, and this is especially true of a chain restaurant, the process should have been much easier and way, way more polished. It was an experience more suited to a Houlihans with a price reflecting more like a Morton's. I realize that being Thanksgiving, they might not have been on their A game and, like previously mentioned, nothing was terminal. I might even give them another shot but if things aren't a whole hell of a lot better, that trip will be my last. read more

This is the best steak house....Worth the price.. ..Never disappointed...portions are appropriate for the price read more

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This was my 3rd time visiting Capital Grilled but it was my first time visiting the Garden State Plaza location. Among all of my 3 visits, the garden state plaza is my least favorite one. I love Capital Grille but last night was a big let down. Everything was a bit off, the food was a bit off , the service was a bit off. We order the shellfish platter, but the shrimp was over cooked and lobster did not taste fresh either. Hubby ordered dry aged porterhouse cooked in medium, but it was more like medium rare. Both of our steak were extremely salty that I stopped eating after couple bites. The service was a m-e-h as well, since I have been to the other 2 locations in NYC and have been experienced the amazing service in that 2 locations, I felt disappointed that the service I experienced last night was not really keeping up with the other 2 stores. Our waitress was a bit cold, she wasn't doing anything wrong but she was just cold. When I asked a question about if I can have my steak cook butterfly style , I felt a bit uneasy that she gave me the face that looks like I was asking a very ridiculous question. read more

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Past by this place a couple of times and I knew I wanted to try it so I decided to take my husband here for his birthday. Made a reservation so when we arrived we only had to wait a few minutes and before being escort to our table the hostess wished him a happy birthday. They decorated our table with birthday confetti and a card for him, which was really nice. Our waiter was very attentive and the food was absolutely delicious not to mention the big portions they give you (doggie bag pls). Overall we had a great experience and he really enjoyed himself. We'll definitely come back! read more

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Its hard to believe that sometimes a mall restaurant be decent once in a while. I came here for a friend's birthday. The waitress was quick and straight to the point, which was great! I had the lobster bisque which had plenty of lobster and was amazing. And for the main course had the Filet Mignon which just melted and couldn't been any better. It is a pricy place but the food and service was good so it was enjoyable experience. read more

The Capital Grille - filet mignon - Steakhouses Near Me - Paramus, New Jersey

First time here the bar area was very loud they sat us in a front room behind the bar that faces the parking lot. Our waiter was very sweet and attentive so the service I give 4 stars. Food was good but sad to say not fantastic. read more

Totally revised review after several lunches here in last year. Much better all around - food and service. Fantastic lunch menu - steak sandwich is always excellent but they have $20 "plates" - salmon, chicken and other things complete with soup or salad. Great deal and very well done preparations. Special mention of salads and green veggies - have been super fresh and high quality. Dish presentation is tops. Service from parking valet, reception, bus people and servers is really quite good. Friendly and efficient. read more

This upscale steakhouse is NOT your average chain. Granted, the high end establishments which are peppered all over the US are indeed a group of restaurants featuring a consistent high quality selection of steaks, appetizers, sides and wines and spirits. And depending on the location, the atmosphere is equally sizzling! Admittedly I am a steakhouse purest and a self proclaimed food snob. I had been avoiding the NYC locations since I am a Sparks loyalist. And when I say I've eaten at some of the best, they include Peter Lugar in Brooklyn, STK, BLT, the Palm, Ruth's Chris, Mortons, and Del Frisco's just to name a few. And Sparks really excels in my opinion. But I was drawn to the Paramus GSP location since I am a suburbanite and wanted a nice steakhouse to take my father for his birthday. And his number one choice was Capital Grille-how could I say no?! We arrived to a total scene on a cold Wednesday evening at 6:30. I had emailed in advance that we were celebrating a birthday. They sure know how to help their patrons celebrate. We got the best table in the house-with a view that gave us a perfect people watching perch when Tom Coughlin and his favorite NY Giants players strolled on into the private room! Our server was super attentive. There was confetti and a birthday card on the table upon arrival. We received complimentary sparkling wine with raspberries and a duo of desserts with a candle to close the spectacular meal. Now for the main event: the wine list is extensive but super pricey. We wanted a glass each so I ordered the Super Tuscan by the glass for $18 each and it was full bodied and yummy and simply perfect to pair with our steaks. I ordered the 14oz strip medium rare and my father had the bone in ribeye bloody! He devoured his. Mine was cooked to absolute perfection but alas I could eat only half at which point I was stuffed to the gills. We shared the asparagus and Brussel sprouts (with bacon!) for sides and they did not disappoint. Dessert was selected for us but the duo of cheesecake and chocolate mousse cake were balanced and delectable. It was a perfect meal with perfect service and equally perfect food. The only downside was the tab-expect a hefty bill. But with this place, you get what you pay for and I promise you that you will not go hungry given the sizable portions. Thank you Capital Grille---can't wait to return. read more

I groaned when my sister told me about the phones that almost never get answered here and the date mixup on their end for our reservation to celebrate a milestone birthday. Not a great start, right? Thank heavens for our fabulous server Devon who delighted us and provided us with a memorable evening despite my first impression of the restaurant. He is endlessly cheerful, enthusiastic - his smile is absolutely contagious. He has fans young and old alike. The food was also spectacular - we enjoyed the Caesar salad, crab and lobster cakes, roasted asparagus, sea bass, steak, chicken tenders - the very best I've sneaked from a youngster (kids' menu). Perfect in every way. The generous bread basket was more like a bread tower - and if you're a fan of onion, try the onion-topped bread. Yum! The desserts were fantastic as well, and I recommend getting an assortment to share. Thankfully, superlative service and wonderful food saved the day - we can't wait to come back and see our new friend. read more

I love Capital Grille. Yes, its a chain, but I still enjoy them. I have not frequented this one more than once, its not my favorite. I'm not sure if it because I cant get my head around a restaurant like this in a mall, or because I don't go to malls to eat at a place like this. I just don't know. But walking in it did not "feel" like the other Capital Grilles I have frequented and enjoyed. I wont be back. But the food was fine, and the service was up to snuff, so three stars. read more

Food is always delicious and the service is second to none, Chris is a perfectionist and on point. Ambiance is perfect. We love the food and service! read more

Amazing food and Dominick is the best! He makes you laugh and has great dinner suggestions. Will definitely return. read more

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We was celebrating my mother's birthday on Saturday. The moment we sat down there was envelope. Once she opened it, it was a handwritten letter and telling her happy birthday. That was very lovely! We order the lobster and crab cakes as an appetizer. That was delicious! The main entree that we order was the porcini rib eye with 15 year aged balsamic( literally the best tasting steak I had in a long time) my mother ordered the tenderloin with lobster tail. My sister had the lamb crops and they were perfect. The truffle fries was crispy and yummy. The lobster Mac and cheese was sooooo good! For dessert we order the double warm chocolate cake and we received a dessert plate for my mother's birthday. The price is decent being that it is a steakhouse. Next time, I will like to try the lunch menu Customer service was exceptional!!! I'm glad we choose The Capital Grille for my mother's birthday dinner! read more

The Capital Grille - Tenderloin and lobster tail - Steakhouses Near Me - Paramus, New Jersey

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This review is dedicated to our waiter George! He was extremely kind and professional. It seems to me like all the waiters here are so hospitable. They had a happy anniversary card set on the table with a hand written note, which I loved. read more

Many years ago, my wife and I went to Boston with friends. For some reason, which is lost to memory, my friends insisted that we meet people at the bar of the Capital Grille before our scheduled reservation nearby at Legal Seafood. I distinctly remember how aggravated I was when the time came to leave a place filled with aged beef and red wine. I vowed to return one day. That day was yesterday albeit, at a New Jersey location. Didn't know then that Capital was a chain. Were greeted warmly upon arrival and ushered to a table just off the bar. Initially, I was not pleased since this table was not in the main dining room. I wondered why we were being seated in isolation away from the crowd. But I snapped out of my funk when I realized that we would be having a very quiet meal with what seemed like personalized service. Speaking of service, Anne was awesome and took good care of us. So, the food. We split Calamari to start. Good crispy rings tossed with really hot peppers. Our half bottle of Duckhorn Merlot was handled properly and was delicious. I was relieved to learn that the dinner menu was available- I was not in the mood for the luncheon offerings, fillet or sirloin. Ordered the 22oz Delmonico. My son ordered the 14 oz bone in sirloin and my wife ordered the fillet. For sides, creamed corn, french fries and asparagus. The steaks were cooked perfectly, two rare, one medium rare. The sides were delicious. The fries were crispy, the corn was really smoky due to the presence of bacon and the asparagus with charred lemon was cooked perfectly. As I have mentioned in other reviews, I can cook a magnificent steak. There are times I don't want to. Capital's steaks did not blow me away. Delicious, yes. But not transcendent. I have no complaints though. Dessert was outrageously great. Chocolate hazlenut cake with creme anglaise. Large enough to split. Maybe the best chocolate cake I have had in the last thirty years. Our son really enjoyed his ice cream. Good coffee and double espresso to complete the meal. We appreciated a visit from Brian the manager and the complimentary glass of Merlot from Capital's "Generous Pour" promotion which is a very good value. So, now I can say I have been to the Capital Grille. I'm very glad we went. read more

The Capital Grille - Chocolate hazelnut cake in creme anglaise. Enjoyment in progress. - Steakhouses Near Me - Paramus, New Jersey

Not the place to order without asking for pricing on the specials , they do not mention how much the specials are and they sure surprise you! Ask before you get a wow on the bill after read more

Have been back several times over the years. Came Saturday night for dinner. The experience remains consistent. Great service, food & ambiance. Can't go wrong. read more

First time there for lunch today. Very nice place, pricey, but nice. Had a roasted pepper soup along with a chopped salad that was wonderful. Plenty of fresh vegetables, including asparagus and radishes along with fresh shrimp that was sliced in half, de-tailed and de veined - presentation was great and it was great. My partner had swordfish which was the special of the day and she also enjoyed it. Will probably go back again in the evening with more of an appetite. I just dropped a star because the service was a little overbearing. We were asked if everything was "okay" at least 5 times. Were trying to have a conversation and it was tough when you are constantly checked on by the waiter and manager. Nice that they care but when I pulled the paper off my straw the waiter came over to take my garbage... I had no idea what he wanted as he stood there in the middle of conversation with a small straw cover in my hand. Amusing but a little ridiculous. I guess he didn't want garbage on my table? I would think if they were busier, they wouldn't have as much time to fawn over us. I took the remainder of my meal home and they packed it up like it was gold.. that I liked! :) Definitely a great place to eat and it looks like the cocktails are great too...next time. Outside seating in the summer...looking forward to it. read more

I just want to give a shout-out to Crystal, who has to be the best server in the entire restaurant. My five buddies and I went there on Friday night for The Generous Pour and she was the best! read more