This review is looong overdue. I have been a client for years with different computers. A few months ago, my then computer was failing. I brought it into Tech Rockstars and met with German, who I knew from a previous experience. First, he saved the failing computer long enough to give me time to find and buy a new one. Then, he helped transfer all the files over to the new computer, and helped set up the desktop icons. He also took the time to check out my speakers compatibility to the new computer -- which they were. He was essential in taking me through the entire experience step by step, answered all my questions and ensured I paid an appropriate price for the services rendered. For anyone who needs computer services, in any capacity, this is the place to go, and German is the guy to see! I will be back when I need any sort of help! read more

Very helpful and professional. They walked me through the process of building a computer and the different parts/ requirements I would need. I will be taking all of my computer/tech needs to Jose moving forward. It's always nice finding a local place you can compl trust. read more

[[HIGHLIGHT]]Was on a call with Max today and he was amazing help me navigate through Microsoft Windows and fixing my issue with Outlook Classic.[[ENDHIGHLIGHT]] I used Tech Rockstars for my printers, and they are the best when it comes to customer service. read more

[[HIGHLIGHT]]Huge shoutout to German here at Tech Rockstars. Both via phone and in person he was super courteous, informative, and answered all my questions.[[ENDHIGHLIGHT]] He was able to run a diagnostic on my machine with a very short turnaround. He is very understanding and professional. I will undoubtedly be returning here next time my machine has an issue because of him. Service was fast and the diagnostic is a great value. Highly recommend this shop read more

[[HIGHLIGHT]]I've used these guys several times now and they're great.[[ENDHIGHLIGHT]] Fixed my computer several times for a reasonable price. read more

I have used Tech Rockstars a couple of times. They are super knowledgeable and helpful. Somehow they were able to get one of my orders done in 24 hours and the second was no charge, as they fixed my issue while I waited! Their pricing is also very reasonable. I have moved to Duarte recently and was looking for a tech company for my computer repair needs. [[HIGHLIGHT]]I'm so happy that I have found them.[[ENDHIGHLIGHT]] I highly recommend them!! Laura C. read more

I have gone to TechRockStars with computer issues literally for years. They are always successful and knowledgeable and reasonable in price. Just in last few days JOSE fixed a bad virus issue for me in under 5 minutes! You won't go wrong with them...CAO read more

Go see German, his service was incredible from start to finish! [[HIGHLIGHT]]He communicates with you throughout the entire process.[[ENDHIGHLIGHT]] Tech Rockstars prices are fair. The time it took to repair our computer was quick. I would come back here time and time again! read more

Applied to work here [[HIGHLIGHT]]staff seemed nice and knowledge full.[[ENDHIGHLIGHT]] Upon reviewing the services they offered, it was competitive and a great value to offer to local businesses. read more

Whatever you need tech wise, don't come here. They will upcharge you and justify it to you no matter what you say. I called them about a button replacement on a video game console. They weren't rude though a bit pretentious if anything, but they said that it would cost ~175 dollars for the button change. Mind you, I was providing all the necessary parts and there are videos of someone doing the exact same service on the same device in 30-45 min. Later, I called another local business and they ended up doing it for me for $45 total. After my experience, I left a negative Google Review for Tech Rockstars explaining that they were trying to charge more then 3x the price of their competitors, which to me is a scam. Tech Rockstars replied to my review and said that it is just because they are true tech experts and they provide such good service that it justifies their cost. I completely understand that experts deserve to be compensated for their hard work and that prices are different at different businesses. I'm not saying that everywhere should be $45 bucks because I found a place with that price. I mightve paid ~$80 for the service here or elsewhere and I get that it is a specialized skill. But it was clear that they just wanted more money and would and will charge more if they can get away with it. It was clear that they will scam you for more money if they feel like you won't say no. So don't come here. Tech experts or not, they have shady business practices and bad attitudes to their customers. There are so many great local tech repair places in the area and I'd recommend anywhere else but here. read more

Huge Thanks to German! I had an incredible experience with Tech Rockstars, and I especially want to shout out German, who absolutely saved me. I brought in a Samsung T7 Touch external drive that refused to cooperate... the fingerprint touch wasn't working, the connection kept dropping, and nothing I tried at home (including EaseUS) made any difference. This drive held over 15 years of my graphic design portfolio and artwork, so to say I was stressed is an understatement. German was patient, calm, and genuinely understanding the entire time. He walked through every possible solution, trying multiple approaches without rushing or giving up. On what felt like our last-ditch effort, he managed to get the drive to finally connect and stay stable and we got all the data back! I can't even express the relief. It was absolutely worth every penny, and thanks to his help, I now have three backups of everything... just in case. lol If you need tech help especially something sensitive or high-stakes I highly recommend Tech Rockstars and to ask for German. Total lifesaver! read more

My PC completely crapped out on me, I had no idea what to do or what was even wrong with it, it would start up, then immediately crash every time. This was the only local shop that actually had a physical store front and employees to help me instead asking me to blindly drop it off (one shop down the street in Arcadia was inside of a tennis store LOL). Their staff member German was extremely helpful and ran diagnostics to figure out the problem. Gave me a quote on pricing, labor and parts, and gave me advice on a few key issues to keep an eye for in the future after it was fixed! Would 10/10 reccomend their service, very friendly, knowledgeable, informative, and honest. Quick work, and did a fantastic job on the repair. I can say I will be using them for all my needs in the forseeable future, thanks again guys! read more

I came in, and MAX helped me out with eight of my computers, fix them every single one of them up and each one of them went to my family

[[HIGHLIGHT]]I came in very last second because my laptop was frozen, restarting for an hour, and the power button was not functioning at all.[[ENDHIGHLIGHT]] I was studying at the library when this happened, I was stressed, so a quick google search was the first place to pop up. [[HIGHLIGHT]]German helped me immediately, as I was worried my laptop was a goner![[ENDHIGHLIGHT]] It was super fast and was able to finish all my work that was due that night. Great value! Thanks again! read more

This was one of the easiest, most thorough IT help I've ever received. German is a brilliant technician who was able to help me with my issue, recommended the correct computer parts, and all for a lot cheaper than the big box stores. I'll definitely be recommending this company to anyone in need of large or one-on-one computer help. read more

Went in for what I thought was blue screen of death on my gaming PC and I'm back to playing games in just a couple days. German went above and beyond to get my rig running better than it ever has and was professional and personable through the whole process. You don't often find affordability, quality, AND expediency all at once, but here I have found all three. I will continue to reach out to German and Tech Rockstars for any IT work in the future. read more

Took my laptop in for upgrade and maintenance, and in less than 24 hours service was complete. [[HIGHLIGHT]]German was very pleasant and explained all my laptop would need and a quote upfront.[[ENDHIGHLIGHT]] Thanks again for your service, I would recommend to anyone needing a tech. read more

Needed a larger C: drive. I found good reviews for Tech Rockstars so called them up. Worked with German. He knew exactly what I needed and quoted me the labor and an estimate for the hard drive. I took the laptop in the same day and picked it up the following afternoon. What?!! I could not be happier with the service. [[HIGHLIGHT]]German was very thorough in answering questions, provided a clear quote and an easy way to accept the quote and pay the deposit online.[[ENDHIGHLIGHT]] Very reasonably priced as well. I recommend without reservation. Thank you German and Tech Rockstars! You have a customer for life - but honestly, I hope I don't have to see you again ;-) read more

[[HIGHLIGHT]]These guys are not just business coworkers, they are a TEAM, a work family.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They are so prompt on the phone to assist you and, in person, they really take their time to listen and understand what the issue is[[ENDHIGHLIGHT]]; they are professionals and know their stuff. read more

My computer's hard drive had eminent failure, so I bought a new computer to transfer all my files but it froze and I was unable to do anything. I was really stressed out because I needed to process payroll on my QB desktop. I called several computer repair shops but nobody answered. Tech Rockstars answered and they said I could bring in my computer right away. They were able to transfer everything onto my new computer and saved my Quickbooks file. I can't thank them enough, I really appreciate they were available, every time I called to check in my computer they answered their phone. The employees were friendly, appeared concerned for me and were very helpful in a answering all my questions. The best part was the price was only $160. I highly recommend this company for your computer needs. read more

Great service. They work hard and efficiently to solve your computer problems. They are quick and the price is very reasonable.

Had a great experience with the tech team. They drove two hours down just so we had everything sorted in the office. Kevin and Chris did a lot in a short amount of time. You rock tech rockstars! read more

I simply want to agree with all the positive reviews. Having very little knowledge about computers, it has been difficult to choose a computer technician to work on my computers that have needed repair. The staff at Techrockstars have had a good track record repairing my computers. Please trust them for all your personal computer needs. read more

I took my laptop into Tech Rockstars after getting a message that my battery needed replacing. Kevin removed the battery and confirmed it did indeed need replacing. He also explained how important it is to have the battery replaced before getting to low as they have been known to explode once drained. I always appreciate how professional and considerate the entire staff at Tech Rockstars are. They never hesitate to explain what repairs are needed and why. Thanks again Kevin, Dan, and German! read more

I went in to resolve a VGA connection on my PC desktop. They were super friendly and patient with helping me troubleshoot it . They did a excellent job helping me resolve the problem at a reasonable cost. read more

I had some computer problems about a month ago and once they got back to me in less then about 4 days or something really short, Great service with quick response times and friendly staff I would recommend! They know their stuff and are the best tech-repair place in the area read more

HP Printer issue, 100% fixed in 24 hours!!! Called Tech Rock Stars, spoke to Kevin, he came over to my office within a hour of the call, and took my printer back to his shop. Genius...he worked his magic to fix my printer. My office was limping in productivity this week with no printer. It would have been another week if he didn't fix it so quickly. So happy, thank YOU Kevin and Tech Rock Stars you are amazing!!!! read more

So I called them this afternoon 5-9-20. Inquiring about possibly fixing my Playstation 4 HDMI port, long story short they guy on the phone quoted me at $290 to fix it.... I can buy a brand new Playstation for that price. I ended up going to a far superior company in Walnut called LA TECH REPAIR. They got the job done for $80 with a cleaning in 1 hour. read more

So happy to have found this gem of a tech repair company! They did a great job fixing my MacBook Pro at a very fair price. I'll definitely be bringing all my devices here. ...Sure beats the driving, parking and waiting in line I'd have to do to go to an Apple store! Tech Rockstars Rock! read more

!!!!!!!!!!!!!!!!! BUYER BEWARE !!!!!!!!!!!!!!!!!!!!! This place is horrible! Don't waste your time or money. I called for a quote. Was quoted between $200-$300 for screen repair. Just a cracked screen working properly and was able to use touch. They suggested I bring it in for $20 diagnostic. Dropped on wed, said he would call Friday, never did. I called Friday, twice on Saturday and again Monday morning. Had to physically walk into the location to get an update. They called said service would be $350. I declined services and he said the diagnostic would be $40 and I said NO! It's $20 and I'm not paying more and got my computer back. Found a reliable, honest and fast IT computer guy that only charged me $170 for the exact same service! He also noticed that Tech Rockstars removed the touch screen drivers that only HP can reinstall for $50. Probably because I did not want to utilize their unreliable and overpriced services. Which is dishonest and shameful and the company should be embarrassed. Here are the pics to prove the removal of the software. And the end result of me finding someone better to fix my screen perfectly. DONT DO BUSINESS HERE!!!!!!! read more

Tech Rockstars - " No pen or touch input is available for this display" Computer was perfectly fine before taking it to Tech Rockstars - Security Systems Near Me - Monrovia, California

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Just amazing! Knowledgeable, polite and extremely fair. Great service for a fair price. Do what they say, say what they do. Just an overall great 'wow' experience. Fixed my laptop and desktop monitor. Few viruses and my updates were waaaaaay behind. More than pleased! Thank you so much! read more

I come from the pre-computer generation who finds all tech issues baffling. So I greatly appreciate the patience and people skills as well as the technological savy at Tech Rockstars. They kept me going in the years I lived in Monrovia, and I haven't found anyone in my new Ventura County hometown that matches Tech Rockstars in skill and prices. I have found it is worth returning to Los Angeles County for their services rather than wasting time enduring less reliable and more costly services here. read more

Always very helpful and friendly. They do great work and great turn-around time. I highly recommend them

The guys at Tech Rockstars are the best...no matter how small the issue they are on it right away and fix it immediately. My computers never ran so smoothly! read more

I've been a customer of Tech Rockstars for years and, as always, they never disappoint. I thought for sure the monitor to my desktop was shot. Hoping it was just a bad cord, I drove over to their shop and spoke with Kevin. We discussed my options and he offered to loaned me a pair to try. Turned out it was a problem with my power cord. Thanks again Tech Rockstars, and yes, you guys do Rock! read more

The computer store in general has great service. I called one day, they called me right back with estimated price. I took it in and got my computer back really fast like in 3-4 days, for the work that I wanted done on it. The work they did on it was excellent and the parts they put it were all new, thank you Tech Rockstars for your speediness, suffienticency and being accurate on pricing and parts. I'd give you 10 stars if I could, I'll definatly recommend you to all my friends and family that own computers. Have a good day! Sincerely your customer Eileen read more

I brought my computer in because the keyboard wasn't working. The staff is very friendly and professional and they fixed the keyboard quickly. They also went above and beyond to answer some questions I had about the settings on the laptop. I highly recommend Tech Rockstars. read more

I've had absolutely the WORST experience here. First off I am a student. For the last three weeks, I've had to deal with not having a laptop. More importantly during my finals week. I had planned on fixing my MacBook Pro screen (the whole display had a crack which caused the entire screen to turn black) when I came home for winter break. I know that it being the holiday season it would take a little longer than possible for repairs but I didn't know it would take my ENTIRE winter break for them to get the part which they were UNSUCCESSFUL in obtaining. The communication at this place is ridiculous. I had to call everyday to check the status of my laptop. Still after two weeks they had not called in and checked in with me about the conditions of my computer (and I was on a limited time schedule due to my school calendar and returning flight). Apparently the piece they ordered from the vendor was "lost in transit" and they still haven't gotten any word back from the delivery services regarding its arrival. I'd like to mention that I found this out after 2 weeks waiting in silence without any word from Tech Rockstars about the issues they were facing. Each day I called they would repeat, "the computer should be ready this week" or "we will call you with more details soon." Each time they failed to fulfill any of these promises. Finally enough was enough and I decided to just get my computer from them because they were not doing their job [well]. Although I didn't even have the opportunity to have my laptop serviced I know from my experience Tech Rockstars has poor organization and communication skills. If possible I wish I could give them 0 stars. PS: Although I live in Monrovia, I ended up finding a great MacBook repair store in Studio City called Elite MacTechs. They were able to repair my computer in an hour! Yes they did have the part already ready to go but this place had contacted me via email and text with the status of my computer. Every question I had they answered within 5 mins; I was very impressed since this seemed foreign to Tech Rockstars. *Also price wise I ended up saving $80 at Elite MacTechs vs Tech Rockstars. read more

Tech Rockstars - Security Systems Near Me - Monrovia, California

They did a fantastic job with our big project. They met all of the specs and were very helpful with decision making. I highly recommend the "Rockstars!" read more

I took my laptop in because it wouldn't connect to the internet, while all my other machines would. They also pointed out that my touch screen wasnt working right. But they could fix it for $600. I bought the laptop for $650 so I wasn't going to do that. Left it there for a few days, didnt know how to fix it. To be fair they didnt charge me for it. Also the laptop had tons of security software removed as it was used for my previous job and I suspect removal of token key/RSA software may have caused issues. Lesson on my end, dont let your employer use your own personal laptop. This isn't a normal issue so I gave them 4 stars even though they couldn't fix it. I fixed it, just restored it to a previous restore point, I didn't know I had. All is fine now. Why I didn't check before I have no idea. Tip when all is right with your pc create a restore point (type restore in search) it takes as much time as getting a cup of coffee. read more