Very happy to work with Sam again. Communication is on…read morepoint, addresses as many concerns as possible over the phone and ensures everything can be ready when he begins work in person and makes sure everything is solid and good to go before he leaves. No complaints, absolutely phenomenal.

I had a great experience with Sam's IT Solutions and would gladly recommend them. My computer…read morecompletely froze while I was gaming, and when I tried to turn my laptop back on, it got stuck in a repair loop and kept restarting without being able to fix itself. I reached out to Sam, and he first tried to help me over the phone. When that did not solve the problem, I scheduled an in-home visit. He came by the very next day at a time that worked for me and spent about three hours working on my gaming laptop. He found that the hard drive had failed and replaced it with a new one. I felt the price was very fair, especially since there were no markups on the part. Sam was friendly, helpful, professional, and easy to communicate with throughout the whole process. I would definitely call him again for any future computer repair needs.

Here's the skinny:…read more My elderly mother-in-law lives in Arcadia, and I live in North Carolina. When I lived near Arcadia, I was her "IT Guy." Before I moved to NC, I found reviews of Sam and his service on Yelp, and I filed away Sam's number for future tech disasters. You see, my mother-in-law was never great with technology, and as she ages, technology just gets harder for her. On more than one occasion, she and technology...just don't get along, and everything went FUBAR. Here's where Sam comes to the rescue for both my MIL and me. My MIL can trust that Sam will get her tech up and running, and I, from 3600 miles away, have complete confidence that Sam knows what he's doing and then some. At at the latest tech incident at my MIL's house, Sam went above and beyond the call of duty. The fact that he has great with older folks is a big plus in my book. I know some people might balk at his rate, but you know what, Sam is worth it.

I called this service for the first time last week. Sam took the time to call back after explaining…read morethat I carelessly broke my laptop screen after dropping it. He's a real nice guy, and I'm glad I chose this service. He also took the time to fix my laptop screen and recommended me to get a laptop case to prevent further damage. I recommend this service if your laptop is broken. It's a bit pricey, but worth it. The two photos displays the before and after of the service performed.

This review is looong overdue. I have been a client for years with different computers. A few…read moremonths ago, my then computer was failing. I brought it into Tech Rockstars and met with German, who I knew from a previous experience. First, he saved the failing computer long enough to give me time to find and buy a new one. Then, he helped transfer all the files over to the new computer, and helped set up the desktop icons. He also took the time to check out my speakers compatibility to the new computer -- which they were. He was essential in taking me through the entire experience step by step, answered all my questions and ensured I paid an appropriate price for the services rendered. For anyone who needs computer services, in any capacity, this is the place to go, and German is the guy to see! I will be back when I need any sort of help!

Unfortunately the hinge on my laptop broke and needed to be fixed. I also ended up cracking the…read morescreen. They explained everything to me and were transparent about their pricing. Great communication and my laptop came out great.

I had an issue with my gaming pc. It was built 2 years ago and randomly decided not to turn on…read moreafter switching to a better power strip that allowed more outlets and usb charging. After testing connections switches and diagnostics carefully and basic tutorials off my smartphone, I decided to find a repair shop. I've only had two computers that I decided to take in to repairs. Once to Fry's and another time to another mom & pop repair. Both were over 10 years ago and both times I felt I was ripped off. After scanning througb the 1 & 2 star review's on yelp, I found this place. Jose wasn't available, but I was assured that they would find out what was the problem with my tower. Jose was nice enough to respect my lack of knowledge when it comes to PC's and I felt I got a steal. I will definately be back if I have another problem and or need to upgrade my PC.

Super unprofessional. Wrong number and hours online. The number is a number to employ who doesn't…read morework there anymore who gives you wrong information.

Great customer service. I went in relatively unprepared, Chicki was very patient as I got the info…read moreI needed/probably should have had ready lol. Switched to MetroPCS, got a new Samsung Galaxy Core Prime. Everything was very easy, highly recommend.

Does nice work and is mobile for some customer needs. Backs up his work by willing to fix problems…read moreafter repair. Only down side is he does not take credit or check but does do cash and venmo or zelle.

Great small small business with a great team and great prices. I brought in my xbox series x 2…read moreweeks ago after it stopped working due to overheating. I initially tried to show mike the problem but of course it wasnt happening during his testing. He said hed take a look and quoted me an estimate based on what he thought the problem was and said it would take a few days. The next day he calls me and tells me its ready for pick up and he fixed the problem. Charged me less than quoted and its been working fine since. No damage no extra upsells, just good honest work. Mike and his team are professionals and broke everything down so i understood what i was paying for and their work is super solid. Cant even tell my console was taken apart. Now its running smooth and i have a trusted place i can take my electronics. I highly recommend them and will continue to use their services.

The workers were very nice and helpful! I was able to get my computer working in just a few days!…read moreThe time to get the parts were what took most of the day, they put the parts in just a few hours. So far, it seems like it is working well and new but I will update if something is off. It was very affordable compared to the Apple store and other places. They have a 30 day warranty too! :) I would definitely come again if I had any technical problems.

I would highly recommend this place for all things apple related. Great customer service and…read moresupport. From repairs to sales. Support a local business..

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

I had a late night emergency with a missing adapter I needed for the graphics card I just got. I…read morewent to Best Buy and Fry's Electronics, but none of them had the part I needed. So I Googled nearby Computer Shops, first shop didn't have what I was looking for but when I called PC Shop they were very respective. Due Covid restrictions I think the physical location was closed, but the man on the phone agreed to meet with me and help me out in my time of need. We met up and he hooked me up. Very friendly and helpful, my only regret is I didn't catch his name. Thanks again, PC Shop.

Sunny was prompt, direct, and effective. Tell him what's wrong, and he'll fix it. Price is…read moretransparent and upfront. Very satisfied with the service

Man, talk about a review that's long overdue. And as I sit here considering what to say about this…read moreprofessional service and Louis, the heartbeat of Technolene, I'm getting chills. Do I need to get a life? Probably. Definitely. But he's that good; his character, his knowledge, his expertise and his communication style. I would stack up the professional service Technolene offers against any other in this industry. And because the person that works on your computer is someone with access to the most personal facts in your life, its likely you will be fairly selective. I trust Louis without reservation. He has become part of our family over the years he has been working with us. There is no other service in my life, with equal access that I can make that claim to. One of the things I like best about Louis is that if he doesn't know the answer to a question, he will research it instead of winging it. With that said, there is very little he does not know. As others have alluded, he works in both Mac and PC venues. In a rapidly changing industry, Louis has enormous range and the ability to make recommendations as well as the knowledge of what benefits and pitfalls are associated. There is high mutual respect so we don't make '911' calls unless it is warranted, however, when we do, Louis always seems to be able to accomodate us (which I find amazing!) He also helps us anticipate problems. We may not end up taking his advice but at least we know what will happen if we don't which is greatly appreciated. As I'm guessing many people do, we always seem to want something fixed immediately (its broken, right?). When this occurs, Louis will provide a real time estimate and without explaining the actual computer-'ese' behind the fix, will help us understand why his estimate is critical to the problem being rectified for good. Louis' communication style is always consistent. He is low key even when he is executing with a sense of urgency. And when my hair is on fire because I broke a shoe lace, let me tell you how much I adore THIS quality about Louis! Computer issues don't bring out the best in anyone and yet Louis always maintains a cool head and will responsibly lay out every option and the consequences of pursuing each one. he has too much respect for us to imply whether a consequence is necessarily positive or negative even if he has an opinion - he will simply help us narrow the choices, one by one, until a decision that is best for us is achieved. He can be as exhaustive or as circumspect as we prefer. In a word...he is perfect in helping us navigate the increasingly slippery world of computer technology.

I depend on computers for my livelihood, so when I have an issue, I need it addressed quickly and…read moredone correctly. I have used a few services before, but not until I met Louis was I completely satisfied. I know I can count on him to promptly return calls and in every case he's been able to quickly diagnose and solve my issue. He is a treasure and I'm lucky to have him so close by. It's wonderful in this day and age to have someone who makes housecalls. He's very patient, pleasant, and punctual. He's never once made me feel rushed or as if I didn't know what I was doing. I'd highly recommend his services to novices and experts alike.

I have been going to them for over 17 years, and they never let me down. They have very reasonable…read moreprices and short wait times. All the guys are super smart, and they try to save me money when possible. I never go anywhere else.

Fast and efficient! Responsive customer service. Resolved our issue the same day. We will go back…read morein the future if we have any further problems.