Sam was nothing but amazing. He was very professional, easy to communicate with and answered any…read moreand all my questions. I had a hardware issue with my computer and he was able to open it up and diagnose the issue for me. Even after his services, I was able to follow up with questions related to the matter at hand for further assistance and he did not hesitate to respond. If you have anything IT related, I would highly suggest you contact him. Will definitely be in touch for future projects. Thanks again Sam!

This is my second time asking Sam for his services, and I couldn't be happier…read more This time, I needed what I assumed was a straightforward CPU and GPU install. Turns out I accidentally mapped out a Ryzen upgrade path, but my mobo only supports Intel. So what started as a two-component swap quickly became a much larger operation: migrating a bunch of components across two chassis to make everything compatible. We only realized this after Sam already arrived. On the spot he pivoted immediately, and executed the whole upgrade AND components migration between both my machines within the tight timeline I'd originally asked for. He wasn't one bit fazed, and no upcharging me on the spot for the extra complexity...just calm, focused problem-solving with a genuinely friendly attitude throughout. If you want someone who's versatile, technically sharp, and just an all round awesome human being to be around, Sam is your guy. He's earned my repeat business without question.

Here's the skinny:…read more My elderly mother-in-law lives in Arcadia, and I live in North Carolina. When I lived near Arcadia, I was her "IT Guy." Before I moved to NC, I found reviews of Sam and his service on Yelp, and I filed away Sam's number for future tech disasters. You see, my mother-in-law was never great with technology, and as she ages, technology just gets harder for her. On more than one occasion, she and technology...just don't get along, and everything went FUBAR. Here's where Sam comes to the rescue for both my MIL and me. My MIL can trust that Sam will get her tech up and running, and I, from 3600 miles away, have complete confidence that Sam knows what he's doing and then some. At at the latest tech incident at my MIL's house, Sam went above and beyond the call of duty. The fact that he has great with older folks is a big plus in my book. I know some people might balk at his rate, but you know what, Sam is worth it.

I called this service for the first time last week. Sam took the time to call back after explaining…read morethat I carelessly broke my laptop screen after dropping it. He's a real nice guy, and I'm glad I chose this service. He also took the time to fix my laptop screen and recommended me to get a laptop case to prevent further damage. I recommend this service if your laptop is broken. It's a bit pricey, but worth it. The two photos displays the before and after of the service performed.

I have used Tech Rockstars a couple of times. They are super…read moreknowledgeable and helpful. Somehow they were able to get one of my orders done in 24 hours and the second was no charge, as they fixed my issue while I waited! Their pricing is also very reasonable. I have moved to Duarte recently and was looking for a tech company for my computer repair needs. I'm so happy that I have found them. I highly recommend them!! Laura C.

Go see German, his service was incredible from start to finish! He communicates with you throughout…read morethe entire process. Tech Rockstars prices are fair. The time it took to repair our computer was quick. I would come back here time and time again!

I had an issue with my gaming pc. It was built 2 years ago and randomly decided not to turn on…read moreafter switching to a better power strip that allowed more outlets and usb charging. After testing connections switches and diagnostics carefully and basic tutorials off my smartphone, I decided to find a repair shop. I've only had two computers that I decided to take in to repairs. Once to Fry's and another time to another mom & pop repair. Both were over 10 years ago and both times I felt I was ripped off. After scanning througb the 1 & 2 star review's on yelp, I found this place. Jose wasn't available, but I was assured that they would find out what was the problem with my tower. Jose was nice enough to respect my lack of knowledge when it comes to PC's and I felt I got a steal. I will definately be back if I have another problem and or need to upgrade my PC.

Super unprofessional. Wrong number and hours online. The number is a number to employ who doesn't…read morework there anymore who gives you wrong information.

Does nice work and is mobile for some customer needs. Backs up his work by willing to fix problems…read moreafter repair. Only down side is he does not take credit or check but does do cash and venmo or zelle.

Wow' this store is o e of the best repair shop ever. They fix my phone in lime 30min. Great people…read moreand cisto.wr service. They always try to help you.

Ricardo and Mike were wonderful. Simple and straightforward. When I called in for an F key…read morereplacement for my macbook, Ricardo gave me an estimate, along with suggesting to call around to see if there's a better deal. He even suggested going online and buying the part myself to save money. How down to earth is that? Well, it turned out I needed a replacement asap and Idotech was close. When I showed up Ricardo was off at lunch. I mentioned I had a meeting soon and couldn't wait to leave my laptop behind for too long. Mike ended up taking care of me. He was quick and professional. I would definitely recommend giving Idotech a chance if you're in need of any service. I'll definitely come back in the future!

I brought in two mechanical keyboards to get one of them repaired, and come to my surprise they…read morewere able to fix it. A little pricey however, it was worth it.

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

Extremely quick, kind, and reasonable. My family and I have used them forever! Will always…read morerecommend.

Sunny was prompt, direct, and effective. Tell him what's wrong, and he'll fix it. Price is…read moretransparent and upfront. Very satisfied with the service

Sonny is the best. He's kind, responsive, and will provide the answers and support, troubleshooting…read moreyou need. His support is priceless and his ability to address your pc concerns spot on. Look no further. Call Sonny today:)

Man, talk about a review that's long overdue. And as I sit here considering what to say about this…read moreprofessional service and Louis, the heartbeat of Technolene, I'm getting chills. Do I need to get a life? Probably. Definitely. But he's that good; his character, his knowledge, his expertise and his communication style. I would stack up the professional service Technolene offers against any other in this industry. And because the person that works on your computer is someone with access to the most personal facts in your life, its likely you will be fairly selective. I trust Louis without reservation. He has become part of our family over the years he has been working with us. There is no other service in my life, with equal access that I can make that claim to. One of the things I like best about Louis is that if he doesn't know the answer to a question, he will research it instead of winging it. With that said, there is very little he does not know. As others have alluded, he works in both Mac and PC venues. In a rapidly changing industry, Louis has enormous range and the ability to make recommendations as well as the knowledge of what benefits and pitfalls are associated. There is high mutual respect so we don't make '911' calls unless it is warranted, however, when we do, Louis always seems to be able to accomodate us (which I find amazing!) He also helps us anticipate problems. We may not end up taking his advice but at least we know what will happen if we don't which is greatly appreciated. As I'm guessing many people do, we always seem to want something fixed immediately (its broken, right?). When this occurs, Louis will provide a real time estimate and without explaining the actual computer-'ese' behind the fix, will help us understand why his estimate is critical to the problem being rectified for good. Louis' communication style is always consistent. He is low key even when he is executing with a sense of urgency. And when my hair is on fire because I broke a shoe lace, let me tell you how much I adore THIS quality about Louis! Computer issues don't bring out the best in anyone and yet Louis always maintains a cool head and will responsibly lay out every option and the consequences of pursuing each one. he has too much respect for us to imply whether a consequence is necessarily positive or negative even if he has an opinion - he will simply help us narrow the choices, one by one, until a decision that is best for us is achieved. He can be as exhaustive or as circumspect as we prefer. In a word...he is perfect in helping us navigate the increasingly slippery world of computer technology.

I depend on computers for my livelihood, so when I have an issue, I need it addressed quickly and…read moredone correctly. I have used a few services before, but not until I met Louis was I completely satisfied. I know I can count on him to promptly return calls and in every case he's been able to quickly diagnose and solve my issue. He is a treasure and I'm lucky to have him so close by. It's wonderful in this day and age to have someone who makes housecalls. He's very patient, pleasant, and punctual. He's never once made me feel rushed or as if I didn't know what I was doing. I'd highly recommend his services to novices and experts alike.

They fixed my problem immediately No waiting…read more Everyone was very nice and easy to understand

I've been in computer repair and support for 35 years and I would like to relate the superb…read moreexperience given to us yesterday with Alice Computerworks in San Marino, (they also have a Hacienda Heights location). They have always been personable, plainspoken, honest and expedient. We dealt with Jude yesterday, who offered us either a Main Logic Board (aka Motherboard) replacement (for a two year old laptop) or to move forward in to a newer computer, at a $200 difference. We elected to purchase the newer computer, (updated processors, faster buses, fresh battery, etc). It was 3PM and they had our data xferred and everything up and running perfectly in two hours. EXCELLENT! Thank you, Jude!