This morning, my 10-year-old laptop suddenly developed an annoying Wi-Fi issue where it couldn't detect any wireless networks to connect to. I searched online and tried all the suggested fixes from people who had experienced the same problem, but nothing worked. I walked into Computer Plus in the afternoon without an appointment. Michael helped me reinstall the network drivers and patiently checked every possible cause of the problem. When none of it seemed to work, he told me there was no charge for his time. But when I got home and turned the laptop back on, it automatically connected to the internet! It turned out everything Michael had done had worked, the laptop just needed one more restart. I went back to Computer Plus wanting to pay him, but Michael refused to accept any payment. He said he had only spent about 10 minutes reinstalling the drivers and didn't think it was fair to charge me. How can someone be so kind? It's rare to come across this level of honesty and generosity these days. I highly recommend Computer Plus to anyone having IT-related issues, including businesses. read more

Excellent service, very fair pricing! Fixed my PC during the weekend. Very knowledgeable and helpful!

Good job is all you can ask for. Fast and efficient. Glad to find them in my neighbor

Michael and his dad are men of integrity, kind, knowledgeable, respectful. and resourceful. I began working with these men about two plus years ago. They conduct a maintenance check every six months or so on my laptop which keeps it in top shape! I find their pricing fair and it doesn't break my budget. Smile! Michael recently found a newer Lenovo laptop for me and handled the transaction perfectly. I appreciate Michael and his dad. I trust and appreciate them. They are my computer family and I highly recommend them! read more

Called at 11 AM because I couldn't get internet at work and the boss was back in town in 2 days. Mike was real friendly on the phone showed up in 2 hours and diagnose the problem as a bad router. Researched routers and printed out the page of the one I was supposed to buy and make sure it was in stock at Best Buy. I called him once I had the router and he came back later that day and installed. So glad I have a tech I can call when I have problems. MICHAEL IS GREAT!!! read more

Gary & Michael are consummate professionals and were extremely helpful with transferring all my electronic data files from an 8 yrs. old laptop to a new laptop. Prices were reasonable and the work was completed promptly without any hiccups. Highly recommended business. read more

These folks are very skilled and efficient. Taking care of my computer issues. i highly recommend.

My fairly ancient Mac mini died on me around 4 pm. while I was applying to graduate school with a deadline looming. Through Google Maps, I found this place practically just around the corner. Mike told me to bring it in and that he might be able to work on it today. He was able to fix it for me to pick it up after hours. He reportedly removed a bunch of dust and cat hair from inside. Now, it runs much more quietly. read more

I was assisted right away with checking an ssd for health and size. Took 5 minutes and I was in my way great service. I will be returning for future computer needs. 5 stars! read more

Michael was extremely helpful. When I first called, Michael was already very generous with his time and knowledge trying to assess why my computer was not functioning. I took it in and it was fixed in a timely manner, keeping me updated every step of the way. read more

Amazing service. Mike explains it in simple terms and is very responsive. Highly recommend this place.

I've had several computer or printer problems during the last year and, every time, Michael or his dad, Gary -- both kind & communicative men -- have calmed me down and fixed them, promptly. I've been so happy and relieved to find them and can't recommend Computer Plus more highly. read more

Poor communication- store wasn't open during posted hours, overcharged for a simple OS install. Was required to pay cash. Picked up machine they forgot to include the power cable. Had to come back, store closed again during posted hours. Had to coordinate pickup with owner multiple times, didn't give me an invoice so I had to request it, got back to me days later with no email, texted me a photo of the invoice that was cutoff, requested another photo, got no response. You'd think they would know how to send an invoice via email being a computer repair shop. read more

Had issue with our Lenovo laptop power. Michael did accurate diagnosis and recommended replacement.

Mike fixed an issue regarding my Lenovo x1 yoga laptop battery. The problem has persisted for many months and Mike provided me with the perfect solution. This was my work laptop and Mike understood this was a time sensitive issue for me. He not only fixed the battery problem but also updates the drivers and cleaned my laptop. Mike had also fixed another computer for me 3 years ago. His services remain of the highest quality. Mike also gave me a handwritten thank you note and I appreciate his kind gesture. I highly recommend using Computer Plus' services! read more

Mike did an amazing job upgrading my computer and making it one of the fastest systems ive ever used.

Excellent service! I had a difficult computer problem and they gave me a realistic quote plus kept their delivery date promise of when the work would be done. Also reasonably priced! Use them! read more

I found Mike and Computer Plus through a mutual friend. I needed help with my moms laptop because she seems to keep getting viruses on them. (I blame the old age, really) any who, she had gone through two PCs and a Mac. All were out of commission. I called Mike and he was very informative over the phone. He didn't quote me some ridiculous amount. So I took a trip out to the shop. He kept his word with the amount and fixed two out of the three within a few days!!!! My mom finally stopped bugging me...everyday lol I also have an issue with wires all over my TV stand. I desperately need help with this and Mike offered to fix this for me. Very reasonable fee to come to the house and do all to hide those ugly things! I have finally found my computer tech guys!! So happy :) read more

I directed my laptop to a different printer for a specific online task. When I attempted to redirect it back to my default printer, the trouble began. My laptop could not find my printer. I'll skip over the hours of troubleshooting and frustration and just say that at some point I realized I was stuck and needed help. I went to Yelp and saw Computer Plus. They had good ratings and they were located close by, so I gave them a call. Within an hour Gary was at my house, at work on the problem. He went through the same troubleshooting process I had gone through with the same unsuccessful results, but in the end he was able to take it further than I could, and eventually work out a successful solution. When he left, I was back up and printing again, and happy with the service he provided. read more

Mike did an excellent job debugging issues with my gaming workstation. It was restarting randomly without any specific reason. Mike was very honest and did not charge me anything for doing hardware testing and gave me recommendations to try on my own. I would strongly recommend Mike and Computer plus for any repairs/debugging. read more

Great service. I had an old Apple MacBook Pro that I've had for maybe about 10 years. The screen died and I could not use the computer. I took it in on Friday and had it back by Monday. It looks and works great. read more

Computer Plus (CP) is located in an accessible, central area in Pasadena near the Foothill/Sierra Madre intersection. Good thing for me because after a recent disastrous Macbook disaster in the middle of a writing project, I was able to get down to CP in a Pasadena minute. Yes, I know I'm not supposed to pour coffee over my keyboard. What, you think I did it on purpose? Anyway, the first thing Maestro Mike at CP did was to calm me down and have me breathe into a paper bag he had handy, because I was hyperventilating badly. Jokes aside, Mike did a quick and expert assessment of the damage to let me know what my options were. None of them were exactly painless, but the bottom line is that Mike was able to retrieve my precious writing project, on which my life practically depended on, as well as ALL the photos and various other treasured data that had been lost due to the water damage. Understanding the time pressures I was under, Mike put some turbo into the data repair and retrieval and I lost only a couple of days of work before I was back in the saddle again. My feeling is if you take this kind of job to a "large" organization (ahem, Apple), you may achieve the same successful outcome, but in my experience, you won't be able to talk to someone who is sympathetic to your personal situation. If it's five days to get a spare part in, it's five days, period. The customer's agony is not an issue. So, bigger is not always better. Bottom line: Computer Plus? Highly recommended! read more

I contacted Computer Plus because I've been using my old college laptop a lot more since work-from-home started. I was hoping to upgrade my harddrive to an SSD to improve some performance, and Mike gave me a really fair rate. I agreed and left my computer with him. Eventually it turned out my computer's slowness was due to a software issue and not a hardware issue, and Mike helped me clean up and reinstall software on my computer, while being very clear and helpful in telling me what was happening. Either way, I just got my computer back and it's running really smoothly, and I'm very grateful for a really fair price and how courteous Mike was throughout this process! read more

I took in an old laptop in that wasn't starting up. They were very friendly and accommodating, and Mike was able to fix the problem right away. read more

What a wonderful company Computer Plus is. They helped me with all my office computers plus more. They really are 6 star!! I'm so glad I found them. I highly recommend them for any of your office tech needs. And they are accessible to Pasadena!! read more

Mike addressed my computer issue over the phone. He was very patient, knowledgeable, and gave very clear directions about how to fix the issue. One could not ask for better service. If I could give 6 stars I would. read more

As college students I have to be able to us my computer a lot and at some point tuning a lot software I have low my Mac a lot and I had problems with no enough memory and it was running super slow I wasn't able to open a lot programs on my and at first I didn't have problem but as day past by my computer slow to a lot and some point it shut completely and my USB wasn't too so I got worry luckily I was able to fine Mike that assessment me with his knowledge of what was happening to my computer. I was worry but after leaving my computer with him he was able to fix it over night. I highly recommend this guys you won't regret. Thank you so much and I will most definitely come back. read more

I was having trouble with my iPhone & laptop. I had been all over the place looking for someone to help but everyone just gave me the run around then I was referred to this business by a friend. I am so glad I went! Mike was awesome! He was so knowledgeable about the issue at hand. He was kind and truly cared about helping me fix the problem. He sat down and took the time needed to get to the bottom of it even though they were closing he stayed after and also reached out to me the following day. Very attentive. I will definitely be taking all my future tech needs to this place from now on. Don't take your most valuable possessions to some guy who doesn't care and just wants your money. Trust it with someone who takes care of it as if it was their own. Thats Mike! read more

Needed help with my computer. Mike was very nice and very trustworthy. He did the job right away and kept me posted throughout the entire process. Thank you. read more

Best service ever! Fast, kind, and professional! If you have any problem on your laptop or computer, visit Computer Plus!

Mike and his team are amazing. I was working as personal assistant and the lady who needed repairs was looking for someone who would not only repair several laptops, computers, hard drives, flash drives but also remove the information on their so it was like having a brand new device. Not only was Mike very professional but he was able to complete the job in a timely matter and help me put everything in my car. He's very good at what he does and would recommend his services 100% to any one looking to fix their computer! read more

So far I've been to Computer Plus twice for different issues with my Mac laptops and they helped me quickly and thoroughly and explained everything clearly. I'll be back in the future! read more

Gary...simply the best. Friendly, fair, honest. Small business but well worth it. Mike is also very helpful and can help you regarding POS systems and security cameras for your business. read more

I had Mike come by my office and install a complete IP camera surveillance system. He listened to my needs and "ideas" and then gave me his recommendations and swayed me away from products that were not worth my money, even though he would have made more $$ selling them to me. While on the job, we go to talking about one of my Mac computers and I ended up having him repair that too! All the work was done in a very clean and professional manner. I would totally use them again! read more

Found this place by luck and I'm glad I did. Met with Mike, and he truly provided great customer service and shared a ton of knowledge. He managed to fix my laptop and I couldn't be happier with the service provided by this place. I recommend anyone who needs computer repaired to stop by this place, I guarantee you will not regret it. 11 out of 10 stars. read more

Over the past week Gary and his associates have installed a 6 IP camera system at my house in San Marino. I learned about Gary through our neighbor up the street whose clean camera installation caught my attention. Gary visited my property and carefully evaluated my options; although he is knowledgeable, he is also respectful of the customer's needs (it helps that I myself work in technology as well!) and we had a productive dialog that converged to an optimal hardware solution. He has demonstrated integrity and a focus on customer satisfaction on several occasions. Although he had plans to subcontract the wiring, he committed to the estimate and ended up getting dirty himself and running the cables himself after learning that his cost would be higher than his original labor estimate. As the job is wrapping up this week, he has made repeated trips to my house for even the smallest of tasks to ensure that everything is perfect. I recommend Gary and his work if you want a fair price and quality work for a surveillance camera system. read more

Gary and Mike are very honest and respectful guys to work with. They recently installed some cameras for my house and did an awesome job from start to finish. They are extremely knowledgeable and tells you like it is. Their price was very reasonable compared to others and I'm so glad that I made the decision to go with their company. I highly recommend them to anyone who needs customized installations of tech components! read more

My sister recently told me about this computer shop and I kept it in the back of my mind in case ever needed. Well, that time came sooner than expected. I called Computer Plus and spoke to Mike. He remembered my sister and was a pleasure to speak with over the phone. I eventually ended up taking my electronics/laptop in later in that week. Mike was very nice, professional and provided outstanding service. He diagnosed my issue and fixed as needed. Prices were on point as well. I am so happy we found this place. Well deserved 5 star review. Thanks again, Mike. read more

This was by far the best and easiest computer repair experience I've had. I brought in my old desktop because it wouldn't start up. I assumed the computer was done for but I was hoping they could at least recover my data. Michael was fantastic - very knowledgeable and helpful and kind. He diagnosed the problem in about 3 minutes and told me he could save the computer. He said he'd have it back to me by the end of the day if he could get hold of a part he needed. A short time later, he called to tell me it was ready to be picked up (apparently they'd had the part in stock). Not only was my computer fixed in record time but the cost was very reasonable. I'll definitely come back for all my future computer repair needs. read more

I had called a few other places to see if my laptop could be salvaged. All I got were message machines. I reached out to Computer Plus and Mike answered straight away and offered to take a look at my computer right away to assess the damage.(Your laptop is not a cup holder) Dropped it off and Mike let me know everything he was going to do and that he would call me later in the day. I went to grab some IN-N-Out and within minutes of pulling out of the drive thru Mike called me back letting me know it was all fixed and he just needed some more info from me to double check everything was good to go. Super fast, and super painless. He called me back a short time later and I picked it up. I left with my laptop good as new and with some great recommendations for keeping my computer from slowing down. I'll be coming back very soon to upgrade my ram and perhaps a new hard drive. Recently moved back to Pasadena after many years, I'm glad to have found my go-to computer and electronics place. Only being a few minutes away doesn't hurt either. Was very happy and satisfied with the total experience. Definitely not something I was expecting. Thanks Mike! read more