I had an issue with Dell Inspiron laptop and Curtis really helped me and fixed the problem. Transparent pricing and clear communication made the experience very worthy . The value is great . Very happy customer. I would definitely recommend Bliss Vector Gaming to my friends and family. read more

Had to make another review about bliss vector ! Called them early in the AM for some support because my pc had crashed the day prior and Carl was super helpful with what might be going on ! I was able to drop off same day and Carl kept me in the loop with what's going on & was very transparent with his diagnosis and repairs along with future upgrades !! These guys do some honest work & their time frame with getting things done is amazing ! Not to mention Carl was able to drop off my pc to my at my work place locally ! Bliss vector you guys are awesome ! Thank you guys ! read more

Great communication and service! The repair process was clearly communicated and when the issue was found I was only charged for the diagnostics. Even dropped off my PC when the repair was done! Highly recommend for custom gaming PC repairs! read more

I really like how he kept me updated on every step on the data extraction process. He answered all my questions and concerns regarding the data extraction and was able to return my laptop in less than a week. read more

Came here to get my computer built after being too busy with school. The people here are fast at responding on finding the price for your computer and also provide real time updates when coming your computer. Office is a little hard to find as they're located on the top floor and down the corridor. However, service was phenomenal and my computer works well! Work highly recommend coming here for computer services! read more

I cannot recommend someone more to help with any and all PC needs than Curtis from BlissVector! As a first time PC builder, I ran into a few hiccups that even an at-home IT technician wasn't able to fully address despite hours spent attempting. Upon calling BlissVector, Curtis was very communicative and helpful right from the start- offering aid through phone so I wouldn't have to drag my heavy PC over to the store since he immediately recognized the issue through my descriptions and had a quick solution which is truly amazing Within the next couple hours, all the issues that kept me from making my build usable became a thing of the past! I am so grateful for the assistance and felt thoroughly supported throughout it all. I will be coming to him and his team for all my future tech needs! read more

Fast response and reliable. My PC failed due to hardware issue. They were able to diagnose, order and fix it in a very reasonable time. Everyone there is very friendly. Definitely a reliable place and would recommend anyone that need PC fix to go there. (They fix Mac as well) Just some tip on parking. They are located at the 5th floor. Parking structure associated will cost money. But you can park on Colorado Blvd (right in front of the building) for free for 1 hour. Or you can park on another side street, Wilson, which is free for 2 hours. If you parked at Wilson, enter through their parking structure and there will be an entrance to the lobby (a lot faster than going around the block and enter from the front door at Colorado) read more

Owed Curtis and BlissVector a review from a couple years ago -- so here goes! First, let's just say I want to join the chorus of praise for this company and especially Curtis. Second, since this review is overdue, I'm gonna tell the whole story so -- it'll be a little long. ; ) FADE IN: 2021. In the middle of the pandemic my Lenovo desktop's HDD started to fail. It was 8 years old. Time for a new machine. *Small side plug -- I first took my failing HDD to Five Star Recovery in Glendale. Owe them a review as well. They are simply the best when it comes to data recovery. Back to BlissVector. So I'm in the market for a new PC in 2021 and I run straight smack into the Great Chip Shortage. Retail stocks of PC machines are depleted and the manufacturers are unable to ship many machines to stores or customers. While talking to a Best Buy sales person about my options (which were grim) he mentioned there was this guy who often came in to buy parts because he builds computers. Maybe my best bet was to have a machine built for me. That was my introduction to Curtis and BlissVector. I was a little skeptical at first. But after leaving a message for Curtis he got right back to me and not only said he could definitely build me whatever I was looking for -- he was sincerely excited about the job. We talked a lot about what my needs were. Right upfront the communication was fantastic. I had a budget. But I also wanted the best machine for my money. I wanted to be able to play high-end games over the life of the machine. I don't run an Avid video editor, but I do edit video projects as well as photos and music and I needed a machine that would run editing software and store large projects, call them up, make edits, save and and create playable files and burn DVDs and CDs -- all without any lagging. That meant a great graphics card and multiple data drives. I also had a budget. When I explained to Curtis what I needed and the budget I wanted to stay in, he was very flexible and adaptive to my needs. He was very upfront about costs. I don't like surprises so I asked a lot of questions concerning the money required to create the right machine. Curtis never hid costs, never hesitated to quote prices and in the end the final amount was very close to his initial estimate. Curtis also has great connections when it comes to computer parts. Despite the Great Chip Shortage in 2021, Curtis via his connections was able to get fantastic graphics cards and drives. Curtis suggested a SSD c: boot drive for the OS and I requested two high-capacity HDDs for data storage. ***One important thing I learned from Five Star Recovery is that as awesome as SSD drives are -- the second they get corrupted, the data is usually inaccessible and can't be recovered. While on the other hand HDDs are almost always readable in some form or another. For boot speed -- SSD. For safe data storage -- HDD. I wound up with an Intel(R) Core (TM) i7 10700K 3.80GHz CPU -- NIVIDIA GeForce RTX 3070 graphics card -- Samsung 970 EVO Plus 1TB SSD for the c: boot drive -- 2TB HDD primary data drive for back-ups -- and a 4TB HDD secondary data drive for video, music and photo files. The only upfront money I had to pay was for the NIVIDIA graphics card and the Samsung 1TB SSD -- which was perfectly fine as I wanted to make sure Curtis could go out and snag those key parts in a very barren marketplace. Once Curtis had all the parts needed to create the rig -- the build happened within a week! I picked it up, brought it home, plugged in my new displays and peripherals and it ran instantly and perfectly like a Swiss watch. *One of the great benefits of having a PC custom built is you'll get a clean install of your OS and none of the bloatware and junkware (and frankly a lot of annoying Microsoft and manufacturer satellite software) that comes with the machines built by the likes of Dell, Acer, Lenovo, IBM, Intel, etc. This can often make a HUGE difference in how cleanly and quickly your PC boots and runs. In summation -- Curtis and BlissVector built me my dream machine and did so even staying within my general budget. Curtis always promptly responded to questions and queries. He was actually even more excited than I was about the building of the computer! He had great suggestions and solutions for my computing needs. And -- on top of all that he's a fun, energetic and dedicated person to work with. Two years later the PC is still running flawlessly. So haven't had any major IT problems to go to Curtis with -- but if I do I'm going straight to BlissVector. I feel almost blessed that we have such great company right here in Pasadena. read more

BlissVector Gaming - Curtis built the PC w/ a case that featured a glass side wall -- so the interior components are visible -- like many fancier gaming rigs. - IT Services & Computer Repair Near Me - Pasadena, California

I had problems with my pc and throughout it getting fixed Curtis remained in constant communication of letting me know what was wrong. Now my pc works great! Highly recommend read more

I paid a deposit for organizers to come over and organize my cables. After a consult and pictures they backed out and referred BlissVector. I called Curtis and he came the same day a few hours later. He was in and out in an hour. $50 extra to travel to Atwater Village from Pasadena. Eeek! But his results and availability made up for it. In home cable management is a pain in my side and I was happy to pay someone to do it. read more

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Bought a pc from a boutique company a year ago and learned that I didn't want to maintain a water loop/reservoir. After the cpu water block sprung a leak and ruined a 3080, I decided enough was enough...original company I bought from put me in touch with the fine people at BlissVector. Figuring out shipping was tricky so we opted to drive 6 hours to drop of my pc. Met Karl, one of the techs, and explained the situation before leaving my pc with him. Karl, Michelle and Curtis kept me up to date regularly with my rebuild. They had some issues getting in packing material and didn't want to freight it without it being 100% secure. Instead, Karl decided to drive 6 hours to bring it to my front door, essentially doing the same drive we did when we dropped it off. I didn't expect them to do this, but was extremely happy that I'd be getting my pc back the following day, hand delivered no less. Karl showed up after a 6 hour drive, got the Pc into my office, plugged everything in and it was up and running. In total it took probably 3-4 weeks to get my pc back after dropping it off, well worth the wait! If you're looking for a quality custom build/rebuild and don't want to do it yourself I highly recommend working with BlissVector. read more

BlissVector Gaming - IT Services & Computer Repair Near Me - Pasadena, California

Wow! What a great experience I had with Curtis and BlissVector. I needed to set up wired Internet connections to different rooms and Curtis gave great advice and was super friendly. I was very happy with their customer service and their work ethic. Plus- they guarantee their work and is available to do remote troubleshooting if needed. Highly recommended! read more

BlissVector Gaming - Installed internet ports in the rooms- super fast bandwidth! - IT Services & Computer Repair Near Me - Pasadena, California

Excellent service and fast. Both people I spoke with were knowledgeable and to the point. I'd recommend them to anyone I know that needs computer service read more

Highly recommend! Got my MacBook Air screen fixed and was quick and affordable! Thank you so much! I will definitely bring my devices back to BlissVector Tech. read more

BlissVector Gaming - Before - IT Services & Computer Repair Near Me - Pasadena, California

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It's about time I get around to validating these guys for doing such an excellent job. We have an old billing program that requires windows XP. Windows 7 ultimate allowed using this program for a while but that got real old. The BlissVector Tech guys set us up with a new PC and installed a special virtual machine as well as our original software in a way that it works absolutely perfectly and has done so for many many months. We're very happy with their service and I have recommended them to others for computer fixing needs. Thank you very much! read more

Wouldn't recommend this place whatsoever. I should have known it was a disaster when I had to lug my 50lb pc through a parking structure into an elevator and through a large office just be scammed with insane prices. I warn you now that if you go to Bliss Vector that you get a written quote and an agreement beforehand. This man charges the HIGHEST prices and Pasadena and I went to him because I thought the reviews seemed trust worthy. He might do good work based on the reviews I see but definitely doesn't care about the customer even fleeces college kids out money. I wouldn't leave this review if he was more upfront but was super shady about everything and the price he texted me was outrageous. A year later my PC was essentially broken and all of my parts were brand new or like new when I brought them in. He suggests to RMA my GPU (I literally brought him a brand new 3080) and wanted to charge an ADDITIONAL $150. He will find anyway to take your money. I really thought he was a cool guy and seemed like someone you'd be friends with but I guess he hides the fact that he charges the highest prices and will find anyway to up-charge. I hope you agree to a price before he does a build for you or else the bill you get might give you a mini heart attack. No pc disassembly and build should be $1000 in my opinion, even if it needs to do be done within the day - if you can't do it that day, don't up-charge and screw someone over and if that's the plan give them the bill estimate beforehand. read more

These homies are really knowledgeable. I hit a snag building a gaming PC and they were quick to respond and communicate with me. Within a couple of hours I had them checking out the build in person. They easily diagnosed the issue and provided me a clear path to get the build back on track. Cost was reasonable and service was done same day. I will be hitting them up with future PC building needs. read more

Curtis is AWESOME. super fast communication and supremely professional. I really appreciate how fast he was able to quote my project and come and take care of everything we needed. As a small business, having someone we can count on is extremely important. We only just met, but based on his work today, you can bet I will be referring everyone who needs networking done here, hands down. read more

BlissVector Gaming - Communication Hub - IT Services & Computer Repair Near Me - Pasadena, California

We'd just had fiber optic system installed the day before. Woke up to an incessant high pitched sound coming from the panel in our dressing room. Try as I might, I couldn't make it stop. Called Curtis. He said that he couldn't come out that day, but if I'd send him a few pics, he'd try to diagnose the problem. We went back and forth via TM, as he helped me eliminate possible sources. Finally, we realized that it was my battery backup telling me that it had died! I've never before experienced where a tech offers advice without expecting payment. So whenever I need in-home service, I will definitely call this company! read more

Thank you BlissVector Tech & Curtis for the quick quote, and appointment. Curtis arrived and informed me of the service he will be doing, and assured me it would look great. He was friendly, professional, and clean. Thank you for the amazing service, and great talk. I will for sure be back for future services. read more

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These guys are awesome. Called them about hooking up a network in our detached garage, and instead of coming out and charging us a fortune, Curtis asked a few questions and then sent me a link for a system we could install on our own. He told me to hit him up anytime if I ran into problems, and when I called him back with questions later he was patient and helpful. Highly recommend. read more

Curtis was prompt to respond with messages. The only place that was transparent with the price after telling the problem of the laptop and what caused it, While other places still wanted me to come in first. I like how quick and smooth it was, he even ordered the part first before I had to go to the office. Dropped off my laptop after work and got my notebook back the day after. Will def recommend. read more

Cleaned my PC like a new. Super fast response, thanks to Curtis and Michelle. Very honest people and great price. You dont worry about anything just let them get the job done beautifully read more

BlissVector Gaming - IT Services & Computer Repair Near Me - Pasadena, California

SAVED ME SO MUCH TIME! HIGHLY RECOMMEND!!! I needed to fix the mic on my laptop and clean the fan. So I called bunch of places and everyone was making my life so difficult. Some places would say I need to leave my laptop for 48 hours to just examine it and they would keep it for couple more to fix it. Like whaaaat??? I am an entrepreneur, I work from my laptop so no way I can live without it for that long. Then I came across Bliss Vector Tech. I mean, the name says it all. I spoke on the phone to Curtis, he was so nice and accommodating. I already liked the vibe, then he told me he could look at it for NO CHARGE when I get there and fix it right way! I immediately booked my appointment and got there the next day. He solved my problem in like 30 mins. Customer service was top notch, the best part was that I could get back to work right way and could do zoom calls again. Thank you! And I will definitely be back if I need any more help with electronics!!! read more

I found BlissVector when I needed help with transferring files from a Mac-compatible external hard drive to a universal drive. Curtis was very friendly and agreed to help me right away. We met in-person that day so I can drop off my files, and the task was completed by the end of the day! The second time I asked BlissVector for help, I wanted to get my 2013 iMac to be a workable computer again. I was way behind on updates, and the computer didn't even load. I took my computer in to Curtis who tried to do a quick diagnosis, but we realized that it was a bigger issue so I left the computer with him. Turns out that we needed to completely reinstall the new OS, which meant he had to retrieve all of my existing files and transfer them to my external hard drive. We ran in to a few issues, but at the end of the day, Curtis was able to get my machine running like it's brand new again! Throughout the process, he kept me well-informed and communicated his efforts. I didn't even have to follow up! Even to this day, I ask Curtis for simple tech support, and he's very responsive and helps me with my tech issues. Highly recommend BlissVector. They're more than just a company; they're your friendly IT friends :) read more

Curtis came out and did an assessment, spending his time to explain things simply but not patronizingly. He didn't charge a dime and that shows his commitment to the long game. Will def be using them in the future. That kind of integrity is golden. read more

The guys here are the best! My son and his dad built a gaming pc and had some trouble with the Monitor not receiving a signal with the pc. They fixed the problem and upgraded the system and downloaded software so he can immediately start playing. We are very happy with the customer service and the quick message replies. read more

BlissVector Gaming - My son happily enjoying his first built gaming pc. - IT Services & Computer Repair Near Me - Pasadena, California

Curtis was awesome. Patiently helped me work through your computer issues and was successful. Nice guy, effective!

Needed to replace a battery for my 2013 Macbook Pro. They charged me $100 bucks (excluding part) and got it completed within the hour. They even took the liberty to clean up all the dirt/grime accumulated over the time used. I would come back to them. Fair pricing. They located in a co-working space in a larger building. Parking will be $1.25 for every 12 mins. read more

I cannot say enough good things about BlissVector Tech. Curtis and Carl did a phenomenal job repairing my daughter's laptop under a tight deadline. A broken fan was causing heat build-up and noise on my daughter's laptop. She uses the machine daily for school, so we needed to time the repair to minimize her downtime. I pre-arranged repair with Curtis, and Carl ordered the parts so they could be there when I brought in the machine. I dropped off the machine on Friday morning and picked it up a few hours later. My daughter says the machine is quieter, and the fans don't spin as much. Before, she could not use the machine at night as it would be too loud for her roommates; now, she can comfortably work late into the night to complete her projects. Thank you, Curtis and Carl, for fixing my daughter's laptop. read more

I first contacted Curtis because spectrum had come out for internet problems and told me I needed to have coax cable replaced. Curtis was super responsive and easy to communicate with my issue. Upon arriving to my residence he went above and beyond to try and figure out a solution. Ended up spectrum was wrong and didn't even need cable replaced. He is very honest about his pricing and even tried to find anyway possible to save me as much money! While he was fixing our internet we got onto the topic of building PC's and told me he was able to build it completely for me! I called into 2 other shops before and their installation quote was 2-3x more. On top of that I was worried that maybe some shops would swap out my parts for defective ones and did not know who I could trust. Meeting Curtis and Karl though I had no worries leaving my pc parts with them. They had run into some speed bumps while installing pc but was very amazing with communication and giving me updates! I would highly recommend anyone with electrical problems to give these guys a call. I never leave long reviews like these on Yelp but I was just blown away by how great their customer service was! Thank you Curtis! read more

BlissVector Gaming - IT Services & Computer Repair Near Me - Pasadena, California

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I just upgraded my laptop here and the customer service is awesome! My laptop runs so much faster now. The price is affordable but I recommend bringing cash (or you can get a 4% charge for credit card). I really recommend this place for their professionalism and customer service!!! read more

Thank you BlissVector! I was in despair, and they came to the rescue!! They helped my small pizza business tremendously when our point of sale printer went offline and seemed unrepairable. Curtis came like Superman , and saved the day! read more

I was getting a black screen on my monitor but my pc was on and functioning. It was worrying me out so I went on google and typed pc repairs near me and I find BlissVector Tech and I gave them a call. Curtis was like yea come on by ill see whats wrong with it and next thing you know it was my motherboard. So I bought a new motherboard brought it to curtis and his team had my pc ready and working in no time. Thank you blissvector tech and if you have any problems with your pc i recommend them such very nice people. :) read more

BlissVector Gaming - IT Services & Computer Repair Near Me - Pasadena, California

My PC had an issue with the motherboard, and seeing how they were local to me I hit them up and brought my pc to them. From the start I had nothing but confidence in their ability to make sure I was going to leave with a working pc. They diagnosed my computers problem and recommended next steps which I elected to have them take care of. Aside from shipping issues where they ordered from everything was taken care of in a timely manner! I will definitely be Going back to them for any of my pc needs. read more

Very professional, took time to explain options and had recommendations. I have an old computer they explained to me what the issue was, they deal with commercial stuff and still took the time to help and didn't take advantage of the situation which nowadays that's unheard of. Great work! I do recommend BlissVector to any of the yelp review readers. read more

Absolutely awesome service. They replaced the battery on my 7+ year old computer in less than 24 hours, and even did a complementary inner and outer cleaning. Don't be dissuaded by the fact that they don't have a store-front in Pasadena (the place is a little hard to find, situated in an inner suite of an office building) -- these are total pros, they are so friendly, and their prices are a fraction of what you would pay to go to the mac store. They saved me over $3000 to get a new computer just with this simple fix. Will definitely be back, and would highly recommend their services! read more

Curtis was responsive and very helpful. I reached out for a quote to replace the battery on my laptop, and he responded quickly and answered all my questions. He ordered the parts and replaced the battery for me, and was even kind enough to fix some other small things he noticed. The whole experience was fast and transparent, I will definitely be back if I need any other repairs. read more

This company. Can I give them 10 stars? We were having issues with our internet connectivity, dropped zooms, dropped calls and issues with a cctv system in the new house we purchased. We heard nightmares from friends of IT service requiring massive purchases of crazy equipment and still having problems. Curtis was amazing. He answered our questions over the phone and was able to make an appointment to come out a few days later. He was communicative via text (key for me) and on time. He did a very quick evaluation and it was clear he knows his stuff really well. Then he managed to make our home a bomb of connectivity in about 4 hours. Insane. He did same day work, answered all our questions, had all the supplies we needed in his truck. He was totally reasonable. He offered to answer any follow up questions via text. He was, in a word, amazing. I'd recommend him to anyone and will absolutely hire him again (if we ever need anything again because he totally hooked us up!) read more

Man I really hate writing this type of review but after so many frustrating mos after the repair which never really worked right and now after the computer being turned off for a few days i turn on with a whole new log in window asking for log in and password which i never setup. Went through the many steps to log in to win 7 without pw and still failed. The non authorized win 7 they installed has caused nothing for grief fir me and i paid a ridiculous amt for nothing. read more