Ricardo and Mike were wonderful. Simple and straightforward. When I called in for an F key replacement for my macbook, Ricardo gave me an estimate, along with suggesting to call around to see if there's a better deal. He even suggested going online and buying the part myself to save money. How down to earth is that? Well, it turned out I needed a replacement asap and Idotech was close. When I showed up Ricardo was off at lunch. I mentioned I had a meeting soon and couldn't wait to leave my laptop behind for too long. Mike ended up taking care of me. He was quick and professional. I would definitely recommend giving Idotech a chance if you're in need of any service. I'll definitely come back in the future! read more

I brought in two mechanical keyboards to get one of them repaired, and come to my surprise they were able to fix it. A little pricey however, it was worth it. read more

Brought my desktop in and worked with Mike to fix slow performance and internet lag. He followed up after diagnosing the issue, replaced the system with an air cooler, and resolved the problem. The process was straightforward--I'd come back again. read more

So grateful to IDOTECH for saving the contents of my ancient MacBook! The last time I powered it on was at least 3 years ago, AND I forgot the password. They got it going, was able to reset the password, and saved the contents onto an external hard drive. They did it all within a few days of me dropping it off, first providing a thorough explanation of the process and pricing, and setting expectations. Overall it ended up being a reasonable price considering the numerous priceless photos they were able to recover. Thank you IDOTECH! read more

Pushy guy. I dropped off computer for diagnostic after water damage and he called me back later confirming what he said earlier, which was that the computer would be too expensive to fix. Diagnosis is $39 I said I'll be there soon I'm in the middle of buying a new laptop. He says do not buy a new laptop, you need to come to the store right now. I said ok, and he continued talking about how I need to come and give him the password to my files after I've said ok multiple times to which he continued talking about how I need to be at the store. I said I'll be there in 20 mins to which he replied "good" I appear in store, give him the password and he says all the memory is in that laptop (a different one than mine) insinuating I buy it. I'm not in the market to buy one since he literally told me on the phone "do not buy a laptop". Felt like this guy was just being pushy and greedy. He pointed out another (used) laptop in the display case, to which I said no (I had already said no to all the laptops he showed me for being too small or too heavy (to which he said it's not that heavy over a 4.6lbs one. My original laptop is 3.3lbs) If you want to be pressured into buying a moderately used laptop for more money than a new one from best buy (on sale) and be more stressed out than you already are, definitely come here. He was nicer to the customers before me, don't come here as a woman by yourself. he said the diagnostic is $40 (why did it go up a $1 in under an hour, I didn't want to argue because I was pretty tired) read more

This place saved me! I was anxious and frustrated when I couldn't figure out why the files weren't being read. I knew I needed help but didn't want to be without my computer for a week, and this place delivered. Very helpful and explained everything I needed to know so I can continue editing photos and videos. read more

This place is a scam they over charged me for something else I didn't take in for horrible place also the techs don't even look like they know what they are doing there English is not very good as well read more

The workers were very nice and helpful! I was able to get my computer working in just a few days! The time to get the parts were what took most of the day, they put the parts in just a few hours. So far, it seems like it is working well and new but I will update if something is off. It was very affordable compared to the Apple store and other places. They have a 30 day warranty too! :) I would definitely come again if I had any technical problems. read more

Michael & Ricardo at IDOTECH are trustworthy, nice, and knowledgeable. They have fixed many of my overworked studio computers and devices. I recommend them highly. read more

Mike was great. He helped me recover my data from a crashed external hard drive. Great service and great value.

Highly recommend! They did an amazing job cleaning out my PS5 and fixing the overheating issue. It's running smoothly now, like it's brand new. Fast, professional, and knowledgeable. Reasonable price. Definitely a 5-star service! read more

Wow, these guys are lifesavers. My laptop hinges were broken and the frame was separating from the screen when you opened it. I gave them a call and they said they could fix it a few ways but they had to see it. Drove down and said the screws were probably the fastest way to go. I was a bit hesitant but went for it since I can't be without my laptop and they said it could be ready the same day. I am so happy with the work and speed they repaired it. It works great. Thank you IDOTECH! read more

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The manager Michael responded to my review saying transparency is very important but continues to lie. He said he identified a fault CPU after i had provided a new one. So no, he didnt really identified it. It was the last part. The only thing left it could of been. After providing ram and motherboard and GPU. The whole point was so I did not have to do this but it is what it is. First off, no you did not get my approval before proceeding with the work beyond diagnostic, you called me and told me the price would be 200$ which was my first time hearing this. You said it was before you installed windows, I never asked or approved of this. Then you said somewhere along the lines of, that's fine we can remove it and undo the work we did but we can guarantee it will work. As a first time customer, that is not something you want to hear. At this point I don't want them messing with my pc cause they can intentionally mess it up. Not saying they would do such a thing but its a thought that crossed my mind. So we agreed to 150$. This is not asking for approval before doing the work like you said. "Transparency is very important" If you did not try to be sneaky and upcharge me this review would be a bit different. In private messages after the review I posted, Michael stated and I quote "sometimes we have done the work already because of the nature of the job" "If the customer does not agreed on price we always have the way to undo the work" If you had my approval why wouldn't I agree on price and why would you have to undo the work? This implies he knew he had to this but yet said nothing about it during the quote he gave me on the first day. If this was part of the "diagnose" why would you not include that in the price but rather surprise me at the end. read more

They do great service & go above & beyond. I always come here for my laptop repairs or if I need them to remove a nasty virus. Staff is very friendly & communicate pretty well while explaining the process in depth if needed. This is my one stop shop for all my computer needs. They have ALWAYS told me upfront before they EVER charged me so the ones saying opposite is strange. Highly recommend Michael & IDOTECH. read more

Michael did a great job building both my computer and my brother's computers. He was very communicative and flexible, and I'm very happy with the finished product. I would definitely come back, his handiwork is great and prices are fair. I would also add that Michael saved all of the packaging at my request, in the event that I wanted to sell any of the parts if I ended up upgrading out of it. Highly recommended! ASUS ROG Strix X570-E Motherboard AMD Ryzen 5 5600x Processor EVGA RTX 3080 FTW3 Ultra Graphics Card Corsair H115i AIO Liquid Cooling Fractal Design Meshify 2 ADATA 2TB NVMe m.2 Solid State Drives 16 GB G.SKILL Tridentz RGB RAM Super Flower Leadex III 850W 80+ Gold ARGB PSU read more

IDOTECH - my rig - Data Recovery Near Me - El Monte, California

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Great Customer Service. Michael has helped me and my business grow by keeping us updated on latest technology and secure from data breaches throughout the years. Any problems, they jump on it right away! and priced reasonably. read more

Professional and fast service. Staff is knowledgeable and courteous. Got me in an out with quickly while speaking up about important topics (brand reliability, preventative care tips). read more

Outstanding customer service and prices. Had problems with my laptop, dropped it off on Tuesday, and it was ready by Friday. Top notch place read more

BAD! I used his co, but I recently inquired more and found out his warranty is 30 days and there was glitches within that time. He buys off brand parts and will not stand behind his work.WILL NOT FIX HIS FAULTY WORK! I have spoken to at least 8 ot 9 customers privately and please do not waste your money you will be sorry. Do not trust! Fix your work or give refund so not to take advantage of others. If you took pride in your work or your business you would stand behind your work and have good customer repertoire...I do at my business! read more

10 stars. Very professional, fast and worth every penny. They fixed it in less than 30 mins and did a great job. Very happy. I will refer all my friends and family. I went to another place in whittier, with another iPhone I broke 2 years ago and had a such a bad experience. I ended up buying another phone because after shelling out lots of money they did not fix it. They had my phone for one week and said it was fixed but it gave me lots of problems and was never the same. I would never go there again. Im so glad I found IDotech! You will too. read more

PC stopped booting one day. Got a diagnostic from Idotech, then attempted to rebuild it myself. After that minor disaster, Idotech was happy to credit the diagnostic to a rebuild. Once they're installed the new pieces and sorted out the wiring nightmare from my own attempt at reconstruction, I brought my PC home and was still having issues. They were happy to look at it again the next day free of charge, and did minimal eye-rolling when they pushed my self-installed RAM stick in the rest of the way and booted my PC up in front of me. I hope not to need their services again for some time, but if I run into hardware issues again, I know who I'll be contacting first. read more

They were welcoming and kind. They fixed my desktop in 5 day. They explain to me what was wrong with my desktop and showed me what my options. They seem honest with their pricing. I definitely recommend. Do you research just like you would when you want to see your option but I saw them and read their reviews and for my experience that had with them I do recommend them. Support small business! read more

4.9.2018 I took my lap top there to have the password reset, they did some other things (reloaded Windows 7 Pro) and charged me $80 . It was done on time and they explained what they'd done pretty clearly, I will be back to have them fix my other lap top that's messed up with 'incredibar' ~ a worthless search engine that sends you to sites you have zero interest in and cannot be easily removed . One tiny fly in my otherwise happy ointment : they didn't bother to check to see if the Ethernet connection works and it didn't so I had to schlepp on back, he fixed it while I waited . I recommend this place . -Nate read more

I came in with a damaged HP laptop where I do all business and also upload documents with. I walked in and was greeted with respect and courtesy, there was a deposit of 30 dollars that they do charge which is reasonable. I definitely recommend this place if your in need of fixing your devices. read more

Dropped off my laptop on Saturday at 1:47 pm. The guy says they will take a look. It' Friday today, 5 days later we called at 10:30 am. Someone says he will called us back, nothing. At 11:40 am we call them and said the technician is working on it. Waiting for call back. If we didn't call them,they wouldn't even take a look at it. That's not how you do business. Once I went on yelp and write a review, how quickly they called us. Friday 7/12 Update: I am a reasonable person. If you guys didn't know what's wrong with it & need more time, just let us know. We would understand. We didn't hear from them for 5 days. Nothing personal. We brought a laptop for service so give us service. Anyways, my laptop it's now fixed. Thank You! read more

Five stars is only reserved for those who go above and beyond and this is exactly what they did here at iDOTEC. I first brought in my laptop a few months ago because I had dropped it and the hard drive was pretty much gone. So I came here and for a reasonable price they gave me a new one and my laptop was working normally again, however 2 months down the road the hard drive was messed up again but I didn't drop it or spill anything on my laptop. So I brought it in again and they solved the issue no problem and got me a new hard drive. They were very friendly and nice in keeping my updated with my laptop. I will definitely come back if I have any other issues in the future. read more

Great service from iDOTEC. I have had many ipads repaired for home button and cracked screens and I have never had an issue, just great service at a more than fair price. Very knowledgeable and professional. read more

The greatest guys ever!! Michael helped me and I noticed all the great reviews had his name in it he was happy to hear it as well. For my iPhone 5s (yes I'm old skool) it was 60 bucks! They had it done in under an hour 45 mins tops I'm so happy to have been referred by my friend I recommend to everyone!! My screen is so beautiful I'm so happy and you will be too if you should ever need this service which I hope you don't but hey at least you kno the guys to go to now! ;) read more

Fast and covinient affordable service. I got my laptop repaired in 1 business day. Thank you!

Brought in my laptop to get part of my screen replaced and to replace the battery. Didn't have a problem at all with their service or anything. They're really friendly. read more

Super quick and straight to the point! I got my old mac book back in less than a dayz

They fixed my MacBook air for the most affordable price possible, I really appreciated all of their hard work and patience. My MacBook had an issue with the motherboard, which is a pretty expensive issue to fix. Normally a fix like that would cost around 350 dollars but they were willing to bring the price down to 250 dollars because of financial conflicts I was going through. I would absolutely recommend them and I personally think they are the best around! read more

Thank you to Salvador for a quick and easy fix with fantastic customer service. I called up 3 other businesses, but Salvador was the only one who took initiative to help fix my problem promptly and professionally. Thank you to Salvador! read more

Highly recommended! I searched for computer repair via yelp and this shop caught my eye. Michael definitely did a great job to it and explain what exactly happened for my All-in-one PC, and let me know about all the options before he fixed it. I have no idea with other shops but I think Mike was charging me a reasonable price. read more

I have a Lenovo Yoga and the right hinge had malfunctioned causing the screen to lift on the right lower corner. I found Idotec on Yelp and explained the situation to Michael. Michael explained to me my repair options and we agreed on a fix. My laptop was repaired within 2 days!! Thank you Michael (and the guy in the back office) for a job well done! read more

A+ service and pricing. I called around a number of places and iDotec had the best starting price. I brought my water damaged old MacBook Air in to do a data recovery. I dropped off my MacBook and an external hard drive on Saturday and by Tuesday got a text saying it was all done. I didn't have much data so my total was only $50. We looked at the recovered data and everything looked good. In and out very quickly. Highly recommend this place! read more

Great place!!! Fixed my mom's laptop and my daughter iPad mini! The iPad screen was cracked into a million pieces, they replaced no trouble. Laptop dropped on the fall and the hinge was broken. They found a quick and easy fix on a 6 year old laptop. Good people!! Up front and straight forward!! I will bring all my stuff here!! read more

My iphone 12 pro got locked and I called different locations, iDotec was the only place with a reasonable price & they gave me great solutions. My phone was unlocked, nothing was lost and I didn't pay much. I loved the fact that in these unfortunate times of the Covid-19 pandemic they are SUPER CLEAN AND PRECAUTIONS, I saw them clean and disinfect everything. The guy up front would sanitize his hands constantly and as a nurse i can say I don't see that often at a business. HIGHLY RECOMMEND!!! read more

My MacBook Air wouldn't turn on when I went to use it on Saturday morning. I came to IDOTEC about the issue and left my laptop with the owner. It was ready to go Tuesday afternoon. Turns out I kept my laptop on for too long without shutting it off. The owner was very knowledgeable and explained I should be shutting off my laptop periodically. Highly recommend IDOTEC, and will return again if I ever have any other tech issues! read more

Michael and Angel have great customer service! They really went above and beyond and helped me with my iPhone 7. I changed the glass screen and led, the back housing, and the glass screen on the back of the camera lens. He gave me a reasonable quote! But I will be going back to change my screen unit to an original apple screen because the colors on the replacement were not as bright as I'd like! But he said he'd do that and I just had to pay the difference for the original apple part! Glad I walked by and stepped inside and asked for a quote! And a BONUS! They live super close to my home and the repair under an hour! RELIABLE AND HONEST! you won't regret bringing your phone or laptop to Get fixed! read more