Sam was nothing but amazing. He was very professional, easy to communicate with and answered any and all my questions. I had a hardware issue with my computer and he was able to open it up and diagnose the issue for me. Even after his services, I was able to follow up with questions related to the matter at hand for further assistance and he did not hesitate to respond. If you have anything IT related, I would highly suggest you contact him. Will definitely be in touch for future projects. Thanks again Sam! read more

This is my second time asking Sam for his services, and I couldn't be happier. This time, I needed what I assumed was a straightforward CPU and GPU install. Turns out I accidentally mapped out a Ryzen upgrade path, but my mobo only supports Intel. So what started as a two-component swap quickly became a much larger operation: migrating a bunch of components across two chassis to make everything compatible. We only realized this after Sam already arrived. On the spot he pivoted immediately, and executed the whole upgrade AND components migration between both my machines within the tight timeline I'd originally asked for. He wasn't one bit fazed, and no upcharging me on the spot for the extra complexity...just calm, focused problem-solving with a genuinely friendly attitude throughout. If you want someone who's versatile, technically sharp, and just an all round awesome human being to be around, Sam is your guy. He's earned my repeat business without question. read more

Best decision ever! My MacBook Pro Display screen randomly broke & Apple quoted me $700, which seemed like a total rip off. I did some research on yelp and came across Sam's IT solutions and decided to give it a chance. When I called Sam, he was super friendly and knowledgeable, and also very fast at responding/ communicating. It was definitely way more affordable than apple! I dropped off my laptop and order parts at the office building (7th floor inside the bank), and the turnaround was just one day! It was so easy and fast. The staff there were friendly as well. My laptop is working just fine and looking better than ever. Such good quality service, trustworthiness, & efficiency. Thank you Sam!!! read more

I highly recommend Sam's IT Solutions. Sam was prompt, communicated clearly throughout the process, and was extremely knowledgeable in diagnosing and resolving my computer issue. What I appreciated most was his honesty and very reasonable pricing--no upselling, just friendly and effective service. It's not easy to find someone who is both technically skilled and trustworthy, and Sam delivered on both. I would absolutely use his services again and confidently recommend him to anyone needing computer repair or IT help. read more

Sam was amazing he was very helpful in helping fix my MacBook Pro. He fixed it within the day and it's working perfectly since then. Priced really reasonably after everyone quoted me over 900-1k for repairs to fix a damaged screen! read more

Opened my laptop last week to a black screen! Needed help fast and Sam answered the call. I reached out to a few others, but Sam had the best price and reviews. Really great service and laptop came back looking brand new and working flawlessly. 10/10 would recommend! read more

Sam is the best! Super friendly, incredibly reasonable rates, and does house calls. He made my computer repair simple and easy and stress-free! Highly recommend!!! read more

Sam's IT Solutions respond quickly and provide helpful solutions. Reach out to them for any issues you are having with your tech and they will be happy to help. read more

This was one of the most refreshing experiences I've had in a very long time. He was able to provide detailed diagnostics and provide clean solutions for my Lenovo Legion laptop. He did this all with noticeable expertise and kindness. Thank you Sam read more

My 4 year old laptop had crashed and I thought it couldn't be saved. But I called Sam's IT Solutions, he came out to my home the next dah and fixed my laptop in a few hours. Which fixing, he explained to me what he was doing which was really nice especially because I dont understand much about computers. Very satisfied with the service. I will definitely use their services again and I recommend it to others also! read more

I can't thank them enough for fixing my laptop over the phone. I had something important due on Monday morning and my laptop wouldn't turn on Sunday night. I work remote so the only option left for me was to drive 1 hour to my work and hope my laptop got replaced. My boyfriend recommended calling Sam's and he helped us fix the laptop over the phone free of charge. It was so kind of him. He's a life saver truly. I have a couple of things that need fixing on my gaming PC and I know where I'll be going. read more

Had a great experience with Sam. My MacBook Pro had water damage and unfortunately couldn't be repaired, but I still really appreciated the help. He was super quick to respond and was honest about the situation without trying to upsell or push unnecessary fixes. I'd definitely recommend him if you need someone reliable to take a look at your tech! read more

I broke my laptop screen. Sam told me what screen to buy, sent me a link to the eBay posting and once I got it, he installed it. Scheduling was very flexible, communication was superb, price was reasonable and work was just super good. Can't recommend Sam enough. read more

Honest and friendly service, fast and great communication, appreciate the mobile service to fix computer in your own home/workplace. I thought my battery needed replacement but turned out that my laptop had heat damage. Sam was generous to offer "pay what you think it's fair" since the laptop can't be fixed, I ended up paying what was quoted for his time cause I appreciated his honesty and work ethics. It's rare these days to find good people, I'm grateful. Highly recommend for any IT needs! read more

Sam was great. He talked me through my issues and recommended some quick fixes that I can do myself before bringing my computer to him. He also suggested ways to avoid the problem in the future. He then gave a very reasonable quote if I were to bring in my computer for repairs. He sounds like someone who really cares about his customers and the products he fixes. I would trust him with all my repairs from now on. read more

I had several problems with my computer with no clue as to how to fix them. Sam quoted me a fair price for his service call and we sat together as he worked. Most technitions don't explain what they are doing, or how, or why, and can be demeaning. Sam was the opposite. He was very patient, respectful, and professional. I feel more confident now about my computer and know it is properly backed up. I heartily recommend Sam for anyone who has questions, or doesn't understand enough to ask the right questions. Sam makes tech support just that - support. You can't go wrong with Sam's IT Solutions! read more

Very professional and I'm not exaggerating when I say this, but goes well above and beyond for what you need and other issues your PC may have. 5/5 rating is an understatement. Please give these guys a try. read more

I called Sam, expecting to hire a pro to help my father after tech support scammers had infiltrated my dad's laptop. Sam patiently walked me through all the next steps to protect my dad (laptop-related or not), even explaining how I didn't actually need to hire him- but that I could call back anytime for additional advice. His experience with the type/prevalence of this scam & calm prioritization of to-do's was the support I needed to get my dad through this security breach. Thank you, Sam- I'm so glad I called you & won't hesitate to turn to you again for your expertise. read more

Super nice service!! I highly recommend Sam for all of your needs. He was prompt and trouble shot our issues with our fax machine. He stayed until he was sure it was working like new. Couldn't be happier. Oh, and the price was a lot less than expected!' read more

Sam was very helpful and was very responsive to my request. I am afraid they have spoiled me for seeking help from another venue do to their quick, honest, and helpful diagnostic at an extremely affordable rate. read more

My son asked for computer parts for Christmas, so he can play the same games at his Mom's house. We were dismayed when the monitor didn't connect anymore. Sam responded promptly and guided us over the phone and text, no charge. When I still couldn't figure it out, I asked if he could do it for me! He took care of it on a holiday and continued to help me with questions weeks after! I cannot recommend Sam's IT Solutions enough, will definitely go to him first from now on. Thanks again, Sam!!! read more

I reached out to this company to transfer my current PC into a more aesthetically pleasing case. Not only did I get an immediate response, I was provided recommendations on everything and accommodated every step of the way. The second I had everything I contacted them and Sam picked everything up the next day. Sam built and transferred everything to perfection and kept me apprised of every detail. I couldn't be happier with how it turned out. It looks absolutely amazing! From communication, pricing, speed they truly delivered. Will definitely work with them again! read more

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SAM - you knocked it out of the park! Thank you - timely (on time) - wise (you knew what we needed to do) - energetic - fast - efficient... what more could we ask for. If you need a tech guy - this is him! SAM IT is all about SAM I AM read more

Fast turnaround, good work, fair prices, and above all, honest. My 2019 MacBook Pro crashed. I gave it to Sam, he cleaned the insides, but still couldn't get it to work, so he didn't charge me even though he did clean it. Not even a diagnostic fee. My wife works near his office and has the identical computer, which is still working, so I asked Sam to clean her MacBook Pro too, hoping it'll last a few more years. Even though he was really busy, he fit us in next day with one day turnaround. Greatly appreciated. read more

Sam has been a tremendous help! I had trouble pinpointing the problematic hardware component of my PC and luckily I found Sam. He was able to locate the problem on the first phone call and it was the issues with cooling which led to my processor got fried. I booked an appointment with him a few days later and he came to my place for troubleshooting. I gained a lot of insights and paid a very reasonable fee after 2 hours of troubleshooting and help me get into contact with the manufacturer's CS. After the replacement part was delivered. He again came to my place for the installation. Overall I'm very satisfied with the service. Fast, friendly and efficient. Will definitely recommend! read more

Fantastic experience. Quick communication, kind, eager to help, and honest advice on how to proceed with my MacBook Pro dilemma. Highly recommend giving them a call if you're having computer problems. read more

I messaged a couple of places requesting help with my daughter's laptop and I went with this place because the response I got came with a link of the part I needed to order for the repair. I bought the part and made a same day appointment. It was fixed in less than 2 hours. I was sent links for 2 items recommended for this laptop. 10/10 stars! read more

Sam’s IT Solutions - Laptop keyboard repaired - IT Services & Computer Repair Near Me - Pasadena, California

My usual PC place is a strict 9-5 shop and has a constant backlog. Diagnosis alone takes a few days, and I usually have to call them to get a breakdown of what's wrong. I understand and respect that. Sam drove in at 8pm, had no problems with diagnosing it in front of me so I knew exactly what the problem was, and fixed within 30 minutes of his arrival. I can not recommend him highly enough. read more

CALL SAM!!! This just happened, went to turn on my laptop at 11am, no sign of life. I just logged off like normal the night before. Plugged it in, tried different plugs and outlets, NOTHING! Freaking out because of course my whole life is on my laptop and of course I hadn't back-up in forever; thought about it just never did it. I called Sam's and left voicemail. I was going to head over to the shop and get in person help. As my life in general is falling apart, I couldn't find my car keys. While I was scrambling around searching for keys, my phone rings, but I accidentally declined the call grabbing it out of my pocket. It was Sam, so I called back. Sam provided three recommendations of what to do and the first one I tried worked in less than 1 minute. Overall start to finish excellent service, experience and in less than 10 minutes, the problem was solved. I called him back to let him know and he also shared additional recommendations on how to help prevent this from happening again. Other than our name's, Sam and Samantha, I don't know him, never met him, but he's my new bestie!! Thank you Sam!!!! read more

Sam’s IT Solutions - My call log and interaction with Sam!!! Super fast service!!!! - IT Services & Computer Repair Near Me - Pasadena, California

I called Sam's in a complete panic thinking my computer had bit the dust and I'd lost everything. He picked up right away, asked a few questions and then got back to me immediately with what worked out to be the best solution and a back up plan in case it was due to another potential issue (thankfully it wasn't). I cannot express what a relief it was and how thankful I am. Would highly recommend!! read more

Sam was a pleasure to work with. He helped me switch internet providers, shop for products and install everything so that it runs seamlessly in my 1912 home. read more

Sam was very helpful, we built a PC computer and the bios was not showing on the monitor. The monitor was just black with no signal. There was also a red and orange light on the motherboard, which we didn't know how to resolve. He came the same day and fix the PC. He was very prompt and informative. At the end, he made sure the computer was running properly before he left. His pricing was also reasonable compared to other places. read more

I called to make an appointment to retrieve data from a DVR and Sam explained how I could do it myself and sent me a link to a device on Amazon that would help. It worked like a charm and I'm so grateful for honest people like Sam. I would have paid his full rate, but I ended up spending $21.84 and getting it done at home the same day. read more

I had a great experience with Sam's IT Solutions. He returned my initial phone call within a few hours and we scheduled a mutually convenient meeting time in a few days at my home. He arrived promptly and helped with my issues with my telephones and desktop PC with ease. I had one follow-up question and sent him an email. He replied almost instantly. I now have someone who is both reliable and knowledgeable and his charges were more than reasonable It is a great relief!! read more

Fantastic service! My laptop died catastrophically yesterday due to overheating. I called Sam's IT Service and Sam responded immediately. Within a couple of hours, Sam was already working on the laptop. Sam is professional, knowledgeable, experienced, and meticulous. He explained every step that he was doing which helped me understand the issues that my laptop had. My laptop is now good as new. I highly recommend Sam's services for your IT device. read more

Overall love my new custom pink PC and would recommend Sam to others for their PC build or repair needs! Contacted through email looking for a quote on a custom PC build and Sam responded in a timely manner. Other companies I found on yelp did not respond at all! I sent my PC parts list and Sam confirmed all would fit together. This was my first build so this was helpful. Sam let me know how long it might take and what to expect. He was able to come to my home and build it there which was also helpful because I didn't want to lug it all up and down the stairs to my garage. Arrived promptly on time for the appointment. The build went great and Sam helped me bring my pink gaming PC vision to life! He also was able to install my dual monitor system on to my standing desk. He tested everything and ensured I was happy with everything before leaving. After a couple days I realized what was off looks wise, I bought a black motherboard and actually wanted a white one. I tried to live with it, but ultimately contacted Sam again to ask about swapping out the motherboard for a white one. He did not judge me for changing it out for cosmetic reasons, which I appreciate. He was able to schedule an appointment within 2 days and it took about 1 hour. Again tested everything out and made sure everything was well. Pays close attention to detail and does great work! Trustworthy and hard-worker, so important when you're hiring someone who will do work at your home. Excellent communication and explains what he is doing if you are interested in the process. read more

Sam’s IT Solutions - Custom PC Build by Sam - IT Services & Computer Repair Near Me - Pasadena, California

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Amazing service! Sam was on time, friendly, and very helpful. He did everything he could to solve my issue via phone first and then when I still was having issues came to my home to assist me, very convenient. Solved my issues and left me feeling assured that my laptop was in good running order with tips on keeping it running for a long time! Would use again for my tech repair needs and would recommend to friends. read more

I had problems building my brand new PC, it was faulty and couldn't really figure out what it was. I put an inquiry on yelp and Sam was quick to respond and help me. Not only did he help solve the problem, he went above and beyond! My pc is working great! He also helped install windows and other driver updates and software that can help me keep track of my pc temperatures. It was a great experience and I recommend his services 100%! Thank you so much Sam read more

I was as having difficulty with a printer. Geek Squad could not come out for 2 weeks. I found Sam on Yelp. Sam came right at the appointed time. The problem was solved within half an hour. And loved his recommendations for items I needed for my laptop. He's my go-to tech for future computer issues. Totally impressed by his professionalism and service. read more

Sam was so patient over the phone with me to help solve my macbook battery issue. He guided me through a diagnostic to see if we could get it to resolve, and when it was clear I needed more help, the price was very reasonable. Turnaround was super quick (a day for battery replacement). Honest and trustworthy business I'd recommend! read more