I tried to add my own liquid cooling system and broke my processor chip. Ironically, I reached out to Tony before to install the cooler, but due to scheduling and my impatience, I failed miserably breaking my processor chip. After a month of buying new parts, I reached out again; and in the same day, under 6 hours I had my computer up and running again with a new motherboard, processor chip, and RAM. Then Tony cleaned it up better than when I bought it. I will be returning for future upgrades and repairs for sure. read more

Connectionz Computer Repair - IT Services & Computer Repair Near Me - Pasadena, California

My 2017 HP laptop was slower than Thanksgiving, Christmas AND New Year's Eve. I wanted to see if it still had a chance at an extended life! I actually read a few recommendations for Connectionz on Nextdoor. Of course, I came over to Yelp and the reviews here were just as complimentary. Called and made an appointment with Tony to drop off my computer. It only took a few short hours (and a very reasonable fee) to get my baby back in my hands. It's running sooooo MUCH BETTER!! Tony informed me that, with a modestly-priced upgrade of the hard drive, my baby can function just as competently as any new laptop on the market today. I am extremely happy with the service I received. I highly, highly recommend! read more

I asked Tony to help fix my laptop after the screen went haywire and he had it fixed within a week. Not only was the price reasonable, he was incredibly accommodating and kind. Even when I bumped into problems later down the road, he gave me quick assistance. Within minutes!!! I was so grateful for his help and assurance, I sincerely couldn't have asked for more. read more

I Yelped Tony 4 years ago because he is freaking amazing! Not only is he super friendly, but he's the most helpful person! I live in Virginia now, but when I sent him a panicky email about my computer and told him I couldn't bring it into the shop, he still emailed me back in about 5 minutes and offered to help me over the phone! This guy is a great human being! read more

Tony is truly excellent. Deeply knowledgeable, kind, and easy to engage with. I'll certainly be returning.

I have been dealing with this virus that switches my browser to Yahoo. I would get it to stop for a bit then back it popped up. Tony was able to come to my house and walk me through what needed to be done to stop this virus from reappearing. He figured out the app that triggered it each time and now I am hopeful that it is well and truly gone. I appreciate the time he spent explaining things to me and pointed out some security issues that I should know about to keep my data safe. It truly felt like he understood my problem, addressed it so that I understood what he did and generally made me feel like I had chosen wisely inviting him into my home and my computer. Thank you for your very prompt arrival at my home to fix this vexing problem. I feel like the time he spent with me was well worth the amount he charged for his service. read more

I don't trust anyone but Connectionz with my businesses! I highly recommend them! Fast and reliable!

Tony did a great job installing an SSD on my wife's old Dell Laptop. We're good to go for another 5 years, and the laptop speed is great. He turned turned this around in one day. He then does a follow-up call to see if everything went well. Good service, good manners, and highly recommended. read more

Tony did a miracle salvage job of my computer which was damaged and recovered data from it when I thought it was gone. Super knowledgeable guy. He saved me weeks/ months of work. read more

The Windows software on my son's PC was malfunctioning, and Tony diagnosed, fixed, and cleaned the whole thing in less than a day! Great local business that deserves your patronage. read more

After spending a solid week trying to fix the audio that went out on my 3-year-old Lenovo laptop (IdeaPad Flex 15) with multiple calls to Lenovo, Microsoft, and Geek Squad, the consensus was that this was a hardware issue with the audio chip. Lenovo recommended I take the computer to Geek Squad, and when I did that, they wanted to send it to Kentucky for diagnostics that would cost about $85 and take 2-3 weeks. I declined and decided to find a local repair shop for diagnostics and repairs. After calling five local shops in Pasadena, I phoned Connectionz and spoke with Tony. After I gave him all the facts, he immediately informed me that the audio chip in my Lenovo could not be replaced because it is integrated into the motherboard! He said he had worked on these computers before, and there was no point in me wasting my time and money on trying to replace the audio chip. Instead, Tony suggested simply purchasing an external sound card for the laptop, which would cost me around $30. I was floored! None of the other "experts" I had spoken with had even mentioned this possibility. I suspect that they had been more interested in taking my money to diagnose and troubleshoot my computer issue. So, I thanked Tony for sharing his opinion, and then I called Lenovo to verify that the audio chip was indeed integrated. Lenovo confirmed this. So, I went on Amazon, found a good external audio sound card, ordered it, and installed it the next day when it arrived. As a result, I have all my audio back, and I was able to return to work as usual this morning. For someone like me, who relies on Zoom meetings for her livelihood, getting this audio problem resolved was CRITICAL. Tony made that happen, and he did that by just telling me the truth upfront. He didn't earn a dime from this, but I sure hope that others will read my review and give him their business because he deserves it. There are not a lot of people left in this world who just do the right thing without recompense, but Tony is one such person. That means a lot. And if I ever have a computer problem in the future, he will be the first person I call for help. Thank you, Tony! read more

I rarely give 5 star ratings. So, when I do it means something. I have been looking for a computer network specialist for a long time. I have tried many services that just waste my time and don't know what they are doing. Tony really knows what he is doing. He wasn't cheap but was definitely worth the money. I will be using him in the future! read more

My daughter's laptop needed a new battery. He made suggestions of where we could get the battery and then installed it very quickly on the weekend so that she had the laptop back for school on Monday. It was all very helpful. read more

I found Tony through other YELP reviews several years ago and contacted him mainly because he was local....and I'm so glad I did. Tony is amazing...he's prompt, professional, has a sense of humor but most of all, he does great work at a very reasonable price. While Tony hasn't been able to salvage everything (like my WD external hard drive that took a crap and lost all my photos and files (I'm a photographer, so that sucked...)), he has been great through and through. Most recently he cleared a super bad virus on one computer, fixed an internal fan in computer #2, and recovered and replaced a crashed internal drive, including all files and programs. I have referred Tony to several of my friends...I am a firm believer in recommending people and products that WORK! read more

Recently, my pc from Korea got some problem due to some impact on it in a shipping that I couldn't solve it. Even though he was so busy, he helped me a lot and found the matter very quickly!! He is not only kind but also hard worker with a great responsibility for his job!! I highly recommend to visit here if you have some issues for your pc! Right now my pc is working very well! Thanks read more

Tony is the entire IT team for our company in Arcadia. He is quick to resolve issues, amazing with problem solving and an incredibly nice guy. I have been so impressed with him and his work I even recommended him to a few friends of mine in need of the same outstanding technician support as well as had him work on my person computer. I will never look for anyone else, we are sticking with Connectionz and Tony for life! Definitely recommend him to anyone with computer problems, large or small. read more

Tony is amazing! HIs IT skills are off the charts amazing. You have any issues he will solve them. I high recommend using him. He is a pleasure to work with. The only IT person we trust. read more

I have a Mac, not a PC which is what Tony specializes in. Was at the end of my rope having bought a new Mac. Long story short I found I didn't want it - so "trashed" all the files on the new one to return it to Best Buy (not realizing I was also trashing my Seagate drive). Quickly realized EVERY folder and file on the old one was gone as well. Called Apple 800 number as they are great and they tried and tried, but couldn't help as it seems the files were also deleted in iCloud as well as Seagate. Found Tony in Yelp and because he lives nearby I called. He listened to my convoluted story. Took my old Mac but offered no promises and kept it overnight. I was preparing myself that the files truly were lost and irreplaceable (which included many chapters of a novel), and I just had to deal with it (which was to cry). I picked up the computer this afternoon and to my great surprise, found the screen was exactly the same, in the same folder locations as it was before any of this happened. To say I was shocked would be an understatement. In every way Tony was kind, professional, a good listener, asked the right questions, prompt, and in my opinion, a genius. read more

My dad is king of sneaking all kinds of viruses into his computer. The best part is when he tells me, "I dont know how that happened. It wasn't my fault." Hello! It's your computer! I've brought my dad's computer to Tony to fix on a few occasions. He's quick, professional and honest. I appreciate his hard work and due diligence. I would recommend anyone with computer issues at home or at the office to Connectionz Computer Repair. Yes, he is a one-man team but he knows exactly what he's doing. In case you're interested installing cameras at your workplace or at home, he's handy in that area as well. I'm a big fan of customer service and Tony stands apart from his competitors. There's no arguments, just ask for Tony...he's the best! read more

The Procrastinator's Prayer. Give us this day our daily Internet and forgive us for not backing up our computers. As we forgive bad sectors that trespass against us. And lead us not into putting off burning copies of our files and photos, but deliver us from crashes. Amen. My computer screen went black as I was looking at it. No warning. No hint of any kind. I was told by the tech support call center that there was no hope of retrieving my data. This after he asked me if I was sure I had not accidently turned it off. At least that's what I think he asked me, but I couldn't hear him very well over my own screaming and crying. Thanks to Tony, I have a new hard drive and all of my data restored. Yay! Tony was recommended to me by someone who has used his services and has been very happy with the results and price. I called Tony who returned my call within five minutes. I dropped off my computer that afternoon and Tony contacted me within the hour to let me know that getting my files back would be no problem. "No problem!" What magical words when you are panicking He explained to me exactly what went wrong and not only retrieved all my data, but gave me excellent advice and installed a new hard drive all in two days! Not having a computer was enlightening on many levels. My house is really clean and I have learned that files and photos are promised to no one. And yes, I am backing up my files right now. What, me worry? No Problem! read more

I was looking for a computer repair shop after my attempts to build a computer failed. I also brought in my laptop to get it looked at after the screen kept dying..... Tony looked at both my computers and was able to tell me what was wrong with my pc just by the problems described. I left my laptop with him to diagnose and he called me back within an hour. Turns out my gpu and motherboard were irreparably damaged. Finally I got an honest answer after wondering for months what was wrong with my laptop.. even after sending it back for warranty twice...Best of all, he didn't charge to look at either of my comps.. Very professional, and completely honest, something that is very rare and very appreciated. will definitely bring all my pc problems here in the future. read more

I'm giving 3 stars because I am averaging out my rating between two things: 4 stars for Tony not charging me for looking at my computer. Many places will charge you a fee for just trying to figure out what is wrong, whether or not they can fix it. 2 stars for Tony not really listening to me and not really finding a problem with my computer. I was having issues with my screen/websites coming up in a different color. He told me my problem was with my monitor. I told him I had hooked up my computer to my laptop screen and the same problem occurred so the problem should be in the computer. He told me to go buy another monitor. Well since he said there was nothing wrong with my computer, thus nothing needed to be fixed, he didn't charge me, which I appreciate...but I would've appreciated it more if he would've listened to me and I believe, if he would've taken more time with my computer he would've seen that there was actually a problem with it. I know this because I took my computer to another repair person and he was able to fix it! It was a simple fix, but not simple for a computer dummy like me. So it was nice that someone else listened to me and didn't make me feel like I was crazy! read more

I'm very pleased to write Tony's 25th 5-Star review, although there is little I can add to the great things that 24 other people haven't already said about him. I got great service for a very reasonable price. He accepts cash and checks, works out of his home in a very professional-looking dedicated workshop and makes house calls. I took my PC to him because he's 10 minutes from my home. He opened my PC and gave me the best and worst scenarios based on a quick look. It turned out to be the best (least expensive) scenario. Here's what was special: I took my PC to Tony at 11 a.m. and had it back by 4 p.m. on the eve of a holiday weekend! I assumed I wouldn't see it until after the New Year, but it was back in my hands the same day. I highly recommend you take your computer problems to Tony. read more

A friend recommended connectionz to me because Tony had fixed her broken computer and hard drives 3 times in the past and his price is very reasonable. I came to Tony with a very broken hard-drive, one that Best Buy couldn't fix. He got back to me quickly and said my external needed a "clean room" recovery. He helped me get in touch with the right people, mailed out the external and negotiated for a better price. His service is really good, and didn't charge me anything on his end. I just got my external back today. At least 99% data restored in its original folders. read more

I will be brief, If your computer is not working go see Tony. If you need to set up a network go see Tony. If you think you need a new computer, go see Tony. Tony explains things in a way even a Chairman of the Board or a Vice President can understand. He could make my Dad understand the issue and he is really really old. The best part is that when the computer comes back it works better than new. The bad part, the bad part is that he is located too far from my office. But you should really use Tony. read more

My son's aging Dell laptop suffered a severe head crash, and I didn't have a backup image. I'd done a fresh reinstall twice before on this machine, and it's rather labor intensive. Once I learned I couldn't find the image I'd created the second time, I didn't want to go thru it again. So I brought the machine and a replacement drive to Connectionz. It took Tony two tries to restore the laptop to operating condition, but it wasn't his fault (his first restore included windows' default DirectX graphics drivers, which turned out to be incompatible with one of my son's games, and the age of the machine made it hard to find the right drivers). Nonetheless Tony refused to charge me additional labor for the second attempt. Tony's service was prompt, polite, and knowledgeable, and his price was fair. I highly recommend Connectionz, especially if you are seeking service for a Dell computer. read more

Tony is professional, fast and reliable. I dropped off my computer which had the blue screen of death -- the computer with all my photos and private info. He fixed it and placed and antiviral software within 24-hour- turnaround time. My biggest concern was privacy (being a previous victim of ID theft) and I am very vigilant about it, but Tony was reassuring. He explained his privacy policies and how he can transfer info without seeing it. His prices are reasonable and I will recommend him to my friends and fellow yelpers. Call him, he wont disappoint. read more

A week ago I was checking on the price of a new computer. Although my computer was only 2 years old I had a very bad relationship with it. Soooo many issues. But a friend who had used Tony in the past told me to give Tony a call, as he was so pleased with his experience. So I did. I am now in love with my computer for the first time! Tony came out to my home and knew exactly what to do. Very pleasant guy.....showed up at my door when he said he would. I could not be more pleased with the result, and probably the best part is, I now know of someone who knows his stuff and I will certainly call Tony when I screw up another computer.... :) read more

Tony rocks! My Vista desktop was going nuts and crashing with the dreaded BSOD. Called up Tony and he offered to take a look at my system that same day. He ran a series of system stress tests overnight and could not find a problem and suggested that it might be some of the peripherals I have attached to my computer (like my external hard drive) that were causing the problem. Best of all he didn't charge me a dime for his trouble. Very cool and honest. Will go back to him to troubleshoot my office PC problems. Highly recommended!! read more

Tony is the best!! He knows what he's doing and he will also give you advice on what you can do to prevent or fix issues on your own. Now that's what I call someone who cares about his customers. I had a computer issue that Staples wasn't able to fix, yet they charged me for it, I took my computer to Tony and without charging me a penny told me what was wrong with it and if it was worth fixing or not. Super nice guy too. read more

Tony is amazing!! I've used his expertise in the past once before with my work computer to retrieve some files... but this time it was serious. I was right in the middle of finals, writing papers like crazy and all of a sudden my computer had this FBI warning or something, finding out that it was some sort of Randsomeware virus after immediately looking it up on my phone. It completely took over my computer at the worst possible time... My papers were due the following morning before noon. I called Tony and he had me bring by my computer immediately. The turn around was extremely quick, he cleaned up some add ons, the cost was extremely fair, and no papers were lost in the process. Ultimately saving my computer and who knows how many full letter grades in two classes. Life saver. Thanks again Tony! read more

I will often call Tony with questions on how to do "this and that" on my computer, and out of the goodness of his heart, he always knows and tells me how to to do "this and that". My computer came down with a nasty virus the other day, and since I ALWAYS bring my computer to Tony or consult with him over the phone, I gave him a call. He did all he could to help me fix the problem over the phone. However, this virus was NASTY. I had to bring it in. Not only did my computer run EVEN BETTER than it had prior to getting the virus, but he fixed it in less than four hours. Plus, he charged me about half as much as most computer repair places in the area. YOU WILL NOT FIND A MORE HONEST, GREAT GUY THAT KNOWS HIS SHIT!!! read more

Good fast service. Very friendly and gave detailed explanation of issues with hard-drive.

Tony to the rescue! My work laptop was acting fishy - I was worried it was about to crash and burn all to soon. Since my work lacks any IT personnel it was on me to find someone to figure out what was the problem. I found Tony on yelp & yes, I am a fan. He diagnosed a bad hard drive. I found that he was very thorough and fair. He did the work quickly and the price was right. I'd recommend him highly to anyone needing computer repairs in the SGV! read more

I need to update my previous review. The excellent service that Tony has provided has continued. After getting back my laptop and researching the cost of shipping the new machine back to the manufacturer for repairs v. having Tony take care of it locally - the decision was easy. Tony was my choice. Tony installed a new hard drive for me, backed everything up, loaded it back on and it was ready in 48 hours. Much faster than the 6-8 weeks the manufacturer was quoting me. Plus the new hard drive Tony installed had a 3 year warranty v. the 90 day the manufacturer was going to give me on a "new or refurbished" hard drive. We had one little oops with a conflict between the security software Tony installed and my security software. We did not realize it at the time, but with a little digging and problem solving, Tony was able to fix it in 45 minutes. And at no charge. Excellent and quick service. I wish all of my interactions with the service community were this good. read more

Tony from Connectionz Computer Repair is absolutely the most honest, professional, and qualified person I've had work on my computers...and I work in the computer industry. I've recommended Tony from Connectionz Computer Repair to all of my friends who need their computers repaired; my friends who have had their computers fixed by Tony all agree that he's the most professional and knowledgeable. Tony was able to troubleshoot and resolve problems that tech support from the manufacturer wasn't able to figure out. Outstanding! There's a reason that all of the reviews for Connectionz Computer Repair are 5 stars. read more

Tony is the best (plus he is a really nice guy). Not only does he handle big jobs (corporate) he also handles little stuff like I have. He is so knowledgeable and he slows the explanation down and uses words even a tech ignoramus like me can understand. Our neighborhood is privileged to have him though he works far and wide. Computer wonky...call Tony! read more

Tony is a hidden treasure. He is responsive, does good work, reasonably priced, and has integrity. I've consulted him twice with catastrophic computer problems and come away happy with his expertise. I'll be using him in the future and referring family and friends. read more

Tony is AMAZING!! I am officially a lifer I originally found Tony for the business I was working for in Pasadena. First I took the desktop to Staples for a diagnosis and they kept it for about 2 days then told me they could fix it for a million dollars (not really but, well you know what I mean) so I decided to do a little research and found Tony. I called him, told him the problem and he said to bring it over that morning. He had it fixed by that afternoon and was so reasonably priced - my boss was VERY happy. Since then I have used him time and time again and referred MANY others and they always tell me how happy they are with him. Not only is he a cool guy but he also knows his stuff. Recently I had a laptop that suddenly stopped working when I changed my wireless network to AT&T. It stopped working for over a year, I just assumed it was a virus. Finally when I couldn't be without a computer at home anymore I took it to Tony. He not only made it faster than before but also made it like new! When I took it home it wouldn't connect to my internet. I texted him, letting him know of my problem and immediately he connected on to my computer via team viewer and fixed it that same instant. I'm so very happy to have my (better than before) laptop back. read more

Tony has absolutely saved me. Was able to do data recovery, mirror my computer, get everything synced and running smoothly again. I consider him a great find. Good, fast and trustworthy. Don't hesitate to call him. Highly recommend! read more