When dealing with various companies I rate them by poor good excellent, and at times using the phrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. I had to literally look up the additional words to complement these incredibly talented and more so caring people. When dealing with various companies I rate them by poor good excellent, and at times using the phrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot one night when it was acting up. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. They even went as far as finding a new computer for me since the one I purchased to replace the one I had was defective, so to save precious time they found and purchased a much superior one from a retail store that they sold me at the same cost they paid. Their labor charge was more than reasonable and they have earned my business for life! They are incredible. More explainitive words for these gentlemen are, When dealing with various companies I rate them by poor good excellent, and at times using the phrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. They even went as far as finding a new computer for me, not the garbage I purchased at Costco which was defective out of the box, and to save time Sean went and found a computer at another retailer that was much superior, picked it up for me to save time, and charged me exactly what he paid for it. Their fee to transfer all the necessary programs which they successfully was able to find in my old computer was more than fair. They are truly "The very best of the best" These gentlemen are the Elite of the industry they serve. I thank both Sean and Jason for their understanding and compassion to help me out. read more

Our old home wi-fi system needed to be upgraded. Jason recommended a replacement system, and the improvement was great. His best quality was his thorough, patient approach. My wife was very concerned about How things would look. She didn't want a lot of tech gear affecting the aesthetics of the house. Jason was understanding and patient. He took the time to balance the best network performance and her concerns about placement of the nodes. In the end, both my wife and I were happy with the results. Jason knows his technical stuff, but he also understands the importance of customer service. read more

Jason is wonderful. He solved our unreliable WiFi system by installing the incredible Ubiquiti system. Everything was done SO well and worked flawlessly. Jason also helped us solve an ongoing issue with our internet service provider by identifying and helping to correct an issue with our internet speeds. He didn't need to do this but he did and we couldn't be happier. We highly recommend J&S for IT services and installation. Best of the best. read more

J&S Advanced IT is on the top of a very short list of Business and Home networking installation and support available. We have both business and home networking in our home, and the biggest difference between them is the high-stakes panic if the business network suffers a glitch or an outage. Working with Josh and Sean, or in my case, watching Josh and Sean work is a Master Class in technical knowledge, attention to detail, and customer support. The first time we met, and I showed them "the closet" that housed all the modems, routers, and switches that fed the various locations around the house, Sean looked at the embarrassingly messy nest of cables, thought for all of 30 seconds, he pulled one of the cables from one ports on a switch and put it in a different port. Yellow lights turned Green, and he explained why. The rest of the first visit was a lot like that. So, these are the guys you want supporting your home or business, regardless of the size, whether in-person or remotely with their Managed Services. They're current on all the tech, all the protection systems keeping you and your business as safe from malware or attacks as possible, and don't forget the back-up systems, because it's just stupid these days to ignore the need for them. Their installations are clean, and make sense when you look at them. Finally, they're both Prime human beings. Personable, fair, compassionate, with and a pretty good sense of humor between them. You can't do better than them. read more

I wrote a review of this company a couple of weeks ago. I mentioned that this company is very good and stays up to date on all the changes that occur with computers. I also commented on how they give me pease of my mind becuase they always are available if you find yourself in a bind. I use them for my two restaurants and i know how bad it is if our point of sale system goes down. When that happens I can't process credit cards. J&S advanced I.T. will get to me quickly to resovle any issues I have. Better yet, they have remote access to my POS Computers. Thsi gives me Peace of Min. I hink ll restaurants should use J&S Advance i.T. They are reasonable and the peace of mind I get is priceless. read more

We called J & S to help us set up some Eeros to make our internet and streaming work without it cutting out like it used to. Jason came out quickly and installed it for us. He stayed around and checked to make sure all our devices worked before he left. We would recommend J & S Advanced IT. read more

Dell PC out of warranty needed a PC fan replaced, service was friendly and quick, thank you very much.

Great team! Great quality and very professional. Weill recommend in the future. Also a great budget

This is a great company. Turned on my computer today and was greeted with Trojan Spyware disguised as Microsoft. Called And was asked to bring in my computer. Within an hour the issue was fixed at a fair price. I hope I don't need them again but would not hesitate to use them if needed. I highly recommend this fine company! read more

I had a very specific networking conundrum and Jason came up with a super efficient and affordable solution. He was extremely responsive, generous with his time and fully transparent. I will use him again when the need arises. read more

I was having WiFi issues at my home. Jason came out to the property and within 45 min had me set up on a much faster system. Couldn't have been more streamline. Very professional and highly recommend! read more

We couldn't be happier with the service we received from Jason at J&S Advanced I.T. He quickly diagnosed our problem and suggested an affordable solution that dramatically improved our Internet service. Jason also patiently answered our questions and was in an out in an hour. Finding people you like and trust isn't always easy. We enthusiastically recommend Jason and J&S to anyone seeking help with home or small office Internet needs. read more

When dealing with various companies I rate them by poor good excellent, and at times using the phrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. I had to literally look up the additional words to complement these incredibly talented and more so caring people. When dealing with various companies I rate them by poor good excellent, and at times using the phrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot one night when it was acting up. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. They even went as far as finding a new computer for me since the one I purchased to replace the one I had was defective, so to save precious time they found and purchased a much superior one from a retail store that they sold me at the same cost they paid. Their labor charge was more than reasonable and they have earned my business for life! They are incredible. More explainitive words for these gentlemen are, When dealing with various companies I rate them by poor good excellent, and at times using the phrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. They even went as far as finding a new computer for me, not the garbage I purchased at Costco which was defective out of the box, and to save time Sean went and found a computer at another retailer that was much superior, picked it up for me to save time, and charged me exactly what he paid for it. Their fee to transfer all the necessary programs which they successfully was able to find in my old computer was more than fair. They are truly "The very best of the best" These gentlemen are the Elite of the industry they serve. I thank both Sean and Jason for their understanding and compassion to help me out. read more

Jason discussed my problem on the phone, set an appointment to come by later the same day, and let me know what to expect in the free consultation/estimate. He sized up the situation and gave me a hardware recommendation with a clear and fair estimate. Work was done quickly and effectively, and my home hybrid wired/mesh wireless network coverage is running with 10x the speeds I was getting before. Thanks, Jason! read more

Need to get my Internet speeds fast all around house. J&S were total pros and had my house outlets working quickly. Even helped troubleshoot mesh wi-fi network and had great hardware recommendations. Fair pricing and super nice fellas, would hire again in a heartbeat. read more

HUGE THANKS to Jason and Sean! They built my pc super fast and always communicated with me with everything couldn't have been more professional! I could not recommend them enough! The value for their services are reasonable without questions again couldn't recommend them more! Thanks again Jason and Sean will be going to you for future help! read more

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Jason helped me boost my connection 3x the speed by a simple adjustment and also helped me troubleshoot any on-going issues I may face. He is very professional and really knows his stuff. It took him a matter of minutes to figure out what my issue was, optimize my network speed, and even provided even more recommendations on top of that. This company is definitely top-tier and highly recommended to handle any of the services they offer, for me it was network connection speed and ethernet cabling mainly read more

I needed to upgrade my home wifi as the Orbi mesh system I invested was just not cutting it at all. Although I had 5 satellites distributing a gig of internet, I was continually experiencing dropped signal and/or reduced bandwidth and frankly in 2021, that just won't work. I jumped on to Yelp to research vendors and installation techs and thankfully found J&S who were listed on page 5 of the search results, well past the 'suggested' that Yelp promotes. I am so glad I did that as I met two highly motivated, experienced, informed and friendly experts in the field. They quickly set a time to swing by my house for an in person assessment in which they followed up - that night - with suggestions on securing more robust coverage along with an exact estimate of costs. With in one day later, I authorized the purchase of their gear that they were remarkably able to find (there is a shortage due to the current US supply chain issues) and they were in my house installing less than a week later. Speed tests throughout the house and surrounding property prove that they know IT. I'm now reaching peak speeds and a very strong signal throughout - and even in places I wasn't expecting such as my driveway. They were in and out w/in 4 hours and their pricing was more than reasonable. They will clearly be my go to techs moving forward. I was so thankful for finding them given LA is just filled with imposters. read more

Sean, at J & S Advanced I.T., is a terrific computer technician! He is knowledgeable, efficient, courteous, and friendly! He installed my new computer very diligently. I am not computer literate so he took the time to explain the different processes to me. He is still helping me with my computer. Sean also installed my husband's monitor and the eero mesh wifi system throughout our house. I highly recommend J & S Advanced I.T. for all of your computer needs! Thank you Sean, for all of your help! Theresa C read more

Initially my home had a mess of coax and Ethernet cables in a small box. There was also a mess of Ethernet cables converted to phone lines. It just dove me crazy as I am a very organized person. I also wanted to have all the Ethernet cables connected so I can directly connect my computer or make AP points. I decided to do my research and found these guys. I cannot say enough how amazing they were. They were very responsive, I was able to text them questions leading up to my appointment, and able to give them an idea of what they were walking into and what I wanted done. When they came, they did their job efficiently, cleanly, and most importantly, carefully to make sure everything worked. Room by room and panel by panel they required the Ethernet cables as necessary, labeled everything as necessary and were able to clean up the hot mess that was in my I.T. box. I would highly recommend them! read more

J&S Advanced I.T. - Before - IT Services & Computer Repair Near Me - Thousand Oaks, California

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Jason helped replace the motherboard on my freelance desktop in a pinch after it was roughly handled during flying. He was very understanding of my time-sensitive needs, considering I needed the desktop running again to handle some quick-hitting timelines. This was while Labor Day weekend had everyone else turning the repair down. Jason pulled off a miracle for me and I was able to deliver to my client because of it. Great communication, regardless if you're tech-savvy or tech-averse. Pricing is more than fair and the turnaround time was incredible. read more

Very impressed with the ease of communication and great work done by J&S. Reached out with some issues I've been having with my home setup after a visit from the spectrum guys left my network In shambles. They were able to sort out the issue extremely quickly, and get things running better than ever. Fairly priced as well. Can't recommend enough. read more

Wow, these guys are great! Can I give them 6 stars instead of 5? How about 17? 153 stars? Whatever the upper limit, that's how I'd rate them. Jason and Sean came to our home to run some network cabling to two home offices where the WiFi was a bit inconsistent. Our intial fear was that they wouldn't be able to run the wires through the walls, and that we might have to run the wires outdoors and then drill a hole to pass the wire inside. But these guys were brilliant, and figured out clever ways to run both cables so that no walls had to be broken and no wires had to be run outside. Both Jason and Sean were as nice as could be, polite, knowledgeable, helpful, clean, and most importantly, they got the job done as promised for the price as promised. Whether you've got a small business or a home business, if you are located anywhere in their service area, USE THEM. -Mark read more

Jason from J&S saved my business! I foolishly tried to upgrade our server's hard drive myself and halfway through the computer wouldn't boot up at all. I called J&S Advanced I.T. and Jason was at my business 45 minutes later. He was polite, helpful, and most importantly had the server back up and running (with upgraded hard drive!) the same day, for a very reasonable price. Lesson learned - no more self-upgrades for me. From now on I'll leave it to the professionals at J&S! read more

I am over-the-moon happy I found Sean at J&S Adavanced IT on Yelp. I have a home business where I am the IT department. Usually I can figure things out, but not always! I got myself into a jam and desperately searched Yelp for an IT service with good reviews. Sean answered and was available to help right away. and was so nice and knowledgeable. He fixed the problem immediately and explained what he was doing so that I could understand. Please do yourself a favor and save J&S Adavanced IT in your contacts. read more

Jason and Sean did a beautiful job! They were tremendously helpful, knowledgeable, and professional. They preformed all the work on a timely basis & I would definitly use them again and recommend their services. Many thanks. Jacqueline B. read more

Jason and team came out to help with our wireless network. We purchased one of those highly rated mesh systems you read about. The system continually was cutting out and never worked at the Gig speed advertised it would. Jason recommended a system that was similar in cost, installed and set everything up for us. Now we have a system that is professionally installed and works like it should. If your looking for help with IT needs these guys are terrific. Would 100% recommend them. read more

Hands down! I had an amazing experience. The owner was able to assist with answering all my questions and I would definable recommend them to anyone for their I.T service needs read more

They responded to my need--right away....my laptop was attacked ..by people posing as Microsoft technicians. When my screen froze! these men at " J & S".... took my computer and returned back to running better and educating me more about ..the laptop and very---reasonable cost to get me back to what i enjoy my...laptop again thank you men--and i highly recommend this company read more

Phenomenal team! Jason and Sean are absolute pros, extremely knowledgeable and very accommodating. Backstory before we contacted J&SAdvanced IT: We have a 7500sq ft home with a large yard and have been trying for years to get Wi-Fi stability. We tried a few retail systems, Netgear Orbi, Tp Link Deco, all satellites hardwired and plenty of coverage, they would work great....50% of the time, but HomeKit switches and devices, Ring, Sonos, garage doors would just randomly disconnect, we finally gave up and decided to get professional help. We didn't want a bunch of different companies visiting our house so we really did our research. Based on reviews we selected J&SAdvanced and hit a home run. Jason's initial visit was about 45mins he clearly explained everything they would do to fix our situation, he followed up with a very reasonable estimate that evening, we made our payment for parts and he scheduled us for a week later. Jason and Sean arrived on time and fully prepared. 2hrs later we were up and running, (they powered through some unexpected service provider record keeping obstacles, our fault) It's been 2 weeks of solid and stable connectivity, and coverage everywhere. If you are experiencing any Wi-Fi/Networking issues, save yourself the frustration, these are definitely the right guys to call. Seriously read more

I was looking for prompt and reliable I. T. service and I found it! My laptop was hacked, it got malicious software installed. Windows support tried removing it, but it did not work. It continued working extremely slow and my security software was not detecting anything wrong. I called and spoke to Jason, explained situation and he had me drop off the laptop to check it. They got back to me promptly with recommendations and estimate. They clean it up, change to an SSD and clone it, installed protection software and as a bonus fixed number keypad. Just like Jason said with his recommendations, the computer was going to run fast like new, and it does. It feels like a brand new laptop. Thank you J & S, I truly appreciate the professional service you provide to small clients! read more

I am so pleased with the work performed. They troubleshooted my internet issue and fixed it quickly. They also installed a boxed enclosure for all of my components so it is all in one place and not an eyesore. I highly recommend this highly professional, knowledgeable team. read more

Jason and Sean were super professional, very responsive and experts at their job. They were also very thorough in confirming my network was performing at its best as to not leave me hanging. I would work with them again for sure! read more

There was a miscommunication about our transactions. I am still working on it. But, I can definitely state that Sean is a very honest person who will do what they say and I "hope" to work with him again in the future. read more

We took in an 8 year old all-in-one pc that was having major issues. Sean diagnosed it and said he could fix it but recommended that we consider replacing it. We did replace it with a laptop and had J &S transfer our information from the old computer to the new one. This must have been an extremely time consuming task because our old computer was in such bad condition. All of this service was done with maximum communication from J & S and with incredible speed. I drive a long way to have this company work on my computers but it is worth it. Sean and Jason are honest, knowledgeable, skilled, polite, great communicators, and fast! Oh, did I mention fair pricing as well? What more could you ask for when your tech equipment needs service?! read more

Life never goes perfectly and this leads to the reason that I like J&S. I had a screen replaced on my Lenovo Yoga. Jason neglected to ask whether or not I was using a stylus on the screen which I do. He wanted to come in with a competitive price so he put on a non-OEM screen and my stylus did not work. When I brought this to his attention, he immediately voided the invoice without my asking and put in the OEM screen. I was self employed for my whole career. Whenever I made a mistake for my customers, I immediately corrected the mistake. Not because I was in fear of a bad review, because I worked B2B. There were no dealings with the public. Rather, I have a conscience and I knew how I wanted to be treated. Jason acted the same, and that is why I highly recommend using him. read more

My HP printer was printing streaks from the cheap toner cartridge I was using. Multiple attempts at printing a cleaning page were yielding dirty results, so I was afraid my printer might need a professional cleaning. Jason responded here on Yelp advising me to simply replace the cartridge with an official HP cartridge. I did that and I'm back in business, saving God knows how much money. Thanks so much for your help, Jason! read more

These guys were awesome. They responded super quick to my inquiry and came out to my house for an estimate. They were super friendly and very knowledgeable. They recommended a different mesh system then what I had been using, and we're back the next day to install. And within an hour, the Wi-Fi all over the house was amazing. I am now getting speeds I have never gotten before. They picked a solution that didn't break my bank, but gave me what I needed for my size of house. They didn't try to upsell or recommend anything I didn't need. I really appreciate their work and I would highly recommend them! read more

Sean was great. With working from home, I need excellent wifi. He was able to recommend and set up an alternative to the spectrum wifi router that has been phenomenal. Great service, great price. read more

Look nowhere else! I own my own business and have tried a few IT support companies to help my employees and I resolve tech issues and expand. I didn't have the best luck with finding a reliable, easy to understand, service that monitors things 24/7. I don't have to worry about anything anymore! Sean helped me out tremendously and is extremely professional and knowledgeable. They are the best people to do business with, and are very affordable and trustworthy. I will never go anywhere else. I've had some times where I called them and within minutes, my problem was instantly solved. Other times, if it was a bigger issue, they always made a point to follow up with me. Perhaps the best part though is that my profits have increased over 200% since I expanded and trusted these guys to monitor everything. I no longer am wasting time troubleshooting and losing sales due to computer or network issues. I love that they monitor my servers and know before I do if they go down. If you're wanting to take your business to the next level but think you can't afford corporate-level quality IT monitoring, call J&S! They'll take care of youk! read more