I had a wonderful experience meeting Thomas and working with him on a commercial property that had lots of modifications and issues. He took care of everything from A-to-Z. He is honest, always is available and provides the best service and prices. I will 100% recommend him for any low voltage project. read more

The Oaks Tech Support - G3 Intercom - UA-G3-Intercom installation on a ADA compliant door. - IT Services & Computer Repair Near Me - Westlake Village, California

We've been using Oaks Tech Support for our camera system since 2016. Thomas and his team are always prompt when we have technical issues with our computers. He is local which makes it convenient for service. read more

The home service you just did was executed perfectly, was fast and Jay was great. Nice work you guys! - thank you very much. read more

Thomas set up our new home with a network rack, cameras, and access points throughout. The installation was clean and right on the estimate he provided me. I'll be recommending Thomas and team to friends. read more

Jay did a fantastic job of squaring away my MacBook and advising me on software concerns I had. Quick and efficient. Thanks!

Thomas was great. Although he couldn't dispatch to my home because I live outside their service area, he took the time to talk me through the steps he recommended I try to override the problem with my PC. Thank you very much, Thomas. read more

These people are so excellent! I didn't find anyone even close! I had to clone a 2 TB hard drive onto an 8 TB hard drive and Tomas over. There was excellent. These guys are definitely the best people I found in the last 20 years for our business and Woodland Hills. He charged me a flat fee for the cloning, about 120 bucks, and the people I was speaking to before one they charge me $60 per half hour! The cloning would've taken about 10 hours! I also didn't feel good about these first guys in my gut, I got the same kind of tentative answers that I was getting from the geek squad at Best Buy in. It had very mixed results with them. In contrast, Tomas was completely clear and upfront, I knew exactly what he was talking about, and felt completely confident giving over precious data for my business to be closed. the job is done easily and on time, and he went out of his way even to bring it by! This team is definitely going to be my go to for anything to do with computers or electronics! read more

The Oaks Tech Support - Super convenient, in some cases can't even pick up your computer and drop it off so I didn't have to run out! Excellent service! - IT Services & Computer Repair Near Me - Westlake Village, California

Thomas is the man! I worked with him years ago and would ask questions randomly since 2021. He always took the time to provide answers to whatever I needed. This month, I had him help me with a transaction and update a new pc build. Thomas handled everything with the upmost professionalism, courtesy, and timeliness. Would highly recommend him, 5 stars! read more

Great people, easy to chat with, did great work building my custom gaming pc . Had it ready within a couple days .

Thomas from The Oaks Computers & Technical Support came to adjust/fix our surround sound speakers which had horrible sound. Before a half hour passed, he figured out a main problem was the subwoofer cable; changed that and adjusted the other speakers. UNBELIEVABLY knowledgeable. Then he said since it took him less time, he would charge me half the time. I cannot believe such service and honesty, especially during this covid time, when so many appear to be angry. He was UPBEAT, service oriented and I know where I am calling for ANY computer problems in the future. THANK YOU! read more

Thomas is great! Seriously, he is thoughtful, knowledgable, fast, confidential and reasonable. I brought him two computers, he carefully did diagnostics on both, offered me several financial options for fixing them and proceeded to fix the one i was most concerned about. He suggested several ways for me to go with the other computer as well. He responded to my initial query pretty immediately, I made an appointment and he was completely professional, getting back to me quickly and I came in just an hour or two later. I believe he generally takes bigger projects but he did not treat mine as small fry at all. i was initially nervous to reach out and I was happily surprised by how easy it was to work with him and how reasonable his prices are. One day later and my computer is working. The original quote was extremely reasonable. However, it ended up he would not take payment as he felt he did not actually fix the root problem - I now need to use an external keyboard after I damaged the laptop keyboard with liquid--but in my mind he did fix it ! I can access my files and use a keyboard. I thought I had lost everything. Very happy client. While I hope not to need his help again, I know if my family has concerns, we'll call him. read more

I was looking for a vendor to replace a wifi card on my laptop and I came across thomas and I am very happy I did he is responsive on messages and he also has a great worker JAY they came out to my home and did the service and I'm really satisfied. I'm also planning on doing other projects with thomas. Keep up the good work. read more

I am computer illiterate and needed help with email issue. Called and spoke with Thomas and I am so grateful. He was awesome and immediately helped me to solve my issue. I RECOMMEND HIM AND OAKS COMPUTERS TO EVERYONE. read more

The team at Oaks Computers were top notched. My Sager laptop would not boot up. I use it exclusively for video editing. Hoping with was none other than an exhausted CMOS battery, I attempted to fix myself, but failed to be the problem. So I found Oaks on Yelp and decided to entrust them with my laptop. Through thorough troubleshooting, they had discovered that the motherboard was not working on one side. They found a replacement that was completely compatible on EBay and replaced it. Now, I'm completely back in business and was very pleased with their professionalism and honesty. With all the troubleshooting and work they put in to get me going again, they were generous in not charging me for the time troubleshooting and only for the actual repair of replacement. Plus, offered virtual support for free should I decide to upgrade to Windows 10. I highly recommend this company and will return! read more

Thomas is top-notch. His expertise inspires confidence that any IT job will get done, especially when I know I am useless in this arena. I contacted him and unlike other companies, he responded lightning-quick and clearly communicated his procedural steps to resolve my complex IT issues, even taking extra effort to straight-talk with my ISP and VOIP vendors! In-person, he is absolutely approachable and the consummate professional. Many thanks Thomas for managing my current (and future!) tech needs. read more

I have had The Oaks technicians come to my home and install varies electronics over the last few years. I am always beyond satisfied and impressed with the knowledge and capabilities of troubleshooting Anything that may come up. I had to call Thomas the other day for help because I forgot my WiFi password HE WALKED ME THROUGH THE PROCESS OVER THE PHONE I can't say enough about this company. Thankful & Grateful read more

Thrilled I happened upon these guys. Skilled, professional and very responsive. Installed a second video card so as to have two independent monitors for work. read more

I work for a small tech company and consider myself pretty computer savvy. One of my team member's 2018 15" Apple MacBook pro with TouchBar laptop kept crashing and I had already spent so much time trying to diagnose it on my own that I needed help. I don't usually like sending out my laptops to 3rd party tech support companies but Thomas at the Oaks really changed my perspective. He helped me diagnose, fix and repair my laptop at the MOST COMPETITIVE PRICE COMPARED TO EVERYONE IN THE LA AREA. He also provides extra special care, where he called me phone around 10 times while he was at the UPS store to make sure that he had the right shipping address since it didn't match the original one. That is truly great service, he cares about the customer and this is proof! You won't go wrong with The Oaks. Thanks again Thomas! read more

After installing a Microsoft Windows update, our computer crashed. I spent hours on the phone with Microsoft tech support, but to no avail. According to them, the only other option was to do a factory reset or reinstall the operating system. Both options would mean data loss. Enter Oaks Computers. I requested a quote from several different computer support companies through Yelp, and Tomas at Oaks was the first to respond, in just a few hours. Since I was eager to get the computer fixed, and the price was reasonable, I decided to bring in the unit the next day. Initially, I wanted to just remove the heard drive, but Jay at Oaks offered another solution to replace the hard drive, reinstall the operating systems, and add back my files. Since the computer is only 2 years old, the idea of squeezing a few more years out of it and improving speed, sounded great. Also, the price for this work was till very reasonable. They got the work done in 2 days, and the computer now works great with files intact. read more

Reached out for an issue with my computer and received an immediate response, but when setting up an appointment it was back and forth and was told an appt was available today. So of course I drove 30 minutes to drop off my laptop, to then receive a message saying nobody was at the office. Complete waste of my time. Set up a system to set up appointments so customers don't have to go through this. I do not recommend this place. read more

this computer repair has quick turnaround! best price in LA! worth the drive! thanks for the new display

I found The oaks computers repairs via yelp and figured with the good reviews and their convenient location they were worth a try. Fortunately, they were able to diagnose and fix my windows desktop pc that was overheating and shutting down. Fantastic communication and very reasonably priced. I will not hesitate to recommend them to friends and associates. read more

I know enough about setting up new routers and maintaining networks to have spent (wasted) many, many hours doing so. After having problems with Spectrum ("congestion," and its uncontrollable effects), I finally gave up and took the risk of contacting experts that do this. Fortunately, and I do mean a real blessing, I discovered this company. From the moment Thomas took my call, he spent a generous amount of time asking questions about the situation, and then coming up with options. We scheduled an appointment at the earliest time I was available. Jay, the technician, set up everything and then tested every device to make sure all connected properly. Both Thomas and Jay's recommendations for equipment to acquire proved valuable. Later, I had some questions about settings that Thomas was able to resolve remotely through screen sharing. I got far, far more value for the $200 I spent and the time I saved than I could have hoped. Consider this review an enthusiastic recommendation for this company. I'm grateful. And, I'm done wasting my time trying to be the network technician, I'm clearly not! read more

Highly responsive, fast service, confident in their work and fair pricing. Would definitely use them again for any repair / IT needs.

So, where do I start. I met THOMAS after stopping in to Fry's electronics in Woodland Hills and had all kinds of technical questions. Fry's was kind enough to introduce me to THOMAS. What can I say? What a find! In today's ever-changing technical world, it's wonderful to find people who are as enthusiastic and as knowledgeable as THOMAS. He has helped me from everything from Lutron, to Amazon, to setting up my roller shades through MySomfy, to working on my computers in my office, he does it all!! I cannot tell you how satisfied I am with THOMAS. He is a class guy, has a great attitude and is a student of the ever changing technical world we all live in. I am a techie. In my case, I have a very smart house. I have nest thermostats, nest cameras, Lutron, my roller shades are controlled by MySomfy.......... all of the technical work and devices that I have, have been set up and worked on and maintained by Thomas. His company "The Oaks Computers" is a true find. read more

Thomas was very flexible and receptive to my family's needs of re-working our home network to best maximize each device's connectivity to its best ability. He had reasonable and fair recommendations that he communicated to us before we committed, and he was able to follow through with the plan as expected. He was professional, polite, and communicative throughout, even offering our next step should we ever want to go there. Was available to us via text which was ideal for me. He (and they) certainly earned our return business. read more

Customer Service Though The Roof!!! Wow, We were so lucky to find this company. We met Thomas through a mutual customer, and he has been fantastic for our company! From the Cameras in the the store, to helping us set up our store from scratch. CPU, Cameras, Quick Books, TV, and even music! If you are looking for the very best in I.T. look no further. You can not go wrong with The Oaks Computers & Technical Support! Thanks Thomas for taking such good care of us and putting our company on the map!!! read more

Spent some time seeing who could replace my fans on my gaming laptop. But Tomas did a great job and quickly too. I had time to go get breakfast come back and it was replaced! Highly recommend for their quick response and turn around time. read more

Jay and Thomas saved me from the blue screen of death! On Thursday afternoon, with a deadline looming, my computer blue screened. By Monday, they had a new video card put into my computer and I was back in action! THANKS SO MUCH! read more

I am so happy that I took my computer to The Oaks Computer. Thomas and Jay are very nice and were great at fixing my computer. It is working beautifully and for an affordable price. If a computer is not worth the price of repair they will say so. I already recommended Oaks Computers to a friend and will continue to highly recommend them. Thank you Thomas and Jay. read more

Over the past two months I have had numerous problems with my laptop. I called various services to no avail. Eventually, I ended up calling The Oaks Computers. I talked to Thomas, the owner. He told me to drop off my laptop and he'd have a look. I did, Friday late afternoon. Monday morning I saw a message giving me the diagnostic.(I didn't see it the day before) I gave him the go ahead with the proposal. Later that day I got a message to come pick it up first thing in the morning. My laptop now works perfectly, like brand-new. The price for the service was totally fair. At the time I also told him that I needed help with hard-wiring the Wi-Fi. He said he could come by to make an estimate and that it was free. I made an appointment. He came on time, checked out the environment and told me what was best to do. I just have to buy a couple of things. I didn't pay anything for him to come over. Thomas is a professional, knows his business, does what he says he'll do. Rare these days. I now have a go to service for any problem with my computer. What a relief! read more

Last week my 2 year old Lenovo gaming PC took a dump right in the middle of World of Warcraft (side note: I can't recommend Lenovo). I've repaired my own PC's in the past when I knew what the problem was, but this was beyond my limited skills. I chose The Oaks due to the positive Yelp reviews, and I wasn't disappointed. As they are by appointment only, I met Thomas at his office the next day. He thought it might be a power problem, but said he would run a full diagnostic and let me know. Turned out the graphics card had fried (ouch), and the hard drive was failing was well. He gave me an estimate, but said if I didn't want to repair the PC the diagnostic was free. At this point I could have swapped parts myself, but his estimate was reasonable and I appreciated his honesty and professionalism. He said he could have it ready the next day, but had it done that afternoon. I am very pleased - the graphics card is a major upgrade, and the solid-state hard-drive he recommended is lightning fast. I'll use them again in the future. read more

This was the cheapest and best place that I could've gone to get my computer repairs! They're very trustworthy on point know their technology very well and I really appreciate their knowledge of the equipment and they did not stop until everything was absolutely 100% I will always take all of my electronics to them whenever I need work done read more

I was led to believe I was scheduled for a a "diagnosis" call on Tuesday. I was informed at 11:05 pm that they were now booked for that time. The whole thing is a scam..... read more

Thomas and Jay have both visited our house and fixed issues with our wifi and audio/video. Punctual, responsive, and capable - looking forward to working with them for years to come. read more

Was so happy with the quality repair and quick turnaround that The Oaks Computers provided. They were honest, polite and knowledgeable - everything you look for when in need of computer/tech support. Highly recommend. read more

Boy, talking about saving the day!! Thomas and Jay were quick, professional, communicative and got the job done quickly and at a more-than-fair price, even over a weekend! I highly recommend this company to anyone with computer issues! read more

I have used this company a few times now. Thomas and Jay provide excellent service. It is a pleasure to work with them

Really helpful and great service! I came in with my computer acting up and i didnt know what to do at all! They looked it over and saw that it had a tiny broken wire! read more

Took my computer to the oaks for an upgrade because it was running slow, they upgraded it and made it 10 times faster and it was affordable too! read more