Good service , trustable . Left my computer there for a few days, came back to picked to up. He the the computer in front for me before but paid and went home. read more

Close to home. I walked in carrying my desktop. Sort of heavy. Was QUICKLY assisted with the desktop. Edwin U assured me that he can fix it after diagnosing it. Quick service. Offered to havi it fixed over night. GREAT price! I appreciate the free quote!! Other companies want to charge for looking at the computer... Not here. I positive that I'm definitely referring this place to friends and family! read more

Computer Guru - Computer Guru .. This is a repair shop I came to because of excellent reviews on Yelp! I quickly was attended to by Edwin U. - Data Recovery Near Me - El Monte, California

I hate writing bad reviews for independently owned companies but I feel it is my duty to warn others before considering using Ed for any computer issues. I spilled water on my 2011 Apple Macbook and last year, I had a similar unfortunate incident and Ed had fixed my computer and put in a "free" keyboard. It's not really "free" when you pay $200 for a repair. After he asked me to write a positive review on Google, I even did so to help an independent businessman like himself out. Also, water spots were still visible all over the screen which he failed to mention to me and might have stopped me from fixing it with him if I had known. Over a period of a few weeks, the water spots for the most part, resolved away by themselves. Of note, the keyboard he installed started losing some letters in less than a year too (I sure missed the letters "a", "e", "d" and "n"). What the heck? Cheap after market keyboard?? I decided to give him another chance as he is a local business and I try my best to support local independently owned businesses. This time I went over to his shop when he said he be there and he wasn't there as stated in business hours (no way to run a business even during Covid times). Ed was kind enough to come pick up my laptop at my home address. I requested a back up computer and he said he would need time to prepare a desktop computer for me. Originally it was understood the back up computer would be ready by Monday and then I hear nothing from him. He does not tell you when your computer will be ready or an estimated time of completion of work and he didn't provide me the promised back up computer for over 4 days (with no known date of when I will have my computer back fixed, it kind of defeats the purpose of having a back up computer while my laptop is at the shop for repairs). After a nasty exchange on the phone where I asked him to put my computer back together and return it, I tell him I do not want it fixed by him. He said he would return it to me the next day which he did and he apologized. This time around I brought it to an Apple approved repair shop (Better Business Bureau approved) and they sent my laptop to Apple to be fixed (they called me next day with their diagnostic and told me it would take a week as they had to ship it to Apple to repair but Apple refused to repair it as Ed had not reassembled it properly (wires were going beneath when they should have gone over, missing screws). This is the risk you take when you take it to an independent operator like Ed. TL;DR: So the gist of the story is I couldn't fix my Apple macbook because of the shoddy job Ed did. Saving some money is certainly not worth it in the long run especially when the business doesn't give you a turn-around date or better communication. Customer, beware. read more

I'm quite content that I found this shop. Even though it's not a huge warehouse like Fry's, but it's not a hole-in-the-wall place either. Relatively small and cluttered, but I got great service when looking for a good deal on a desktop computer. The one they sold me works flawlessly, and all the parts they sell are decently priced. This place is definitely a good alternative to Fry's or buying online if you are in the neighborhood. Reliable and friendly. read more

refused to fix my laptop, but offered me a price that I had to refuse. I told them what the problem was and they still charged me 20$, just to tell me the same thing I told them. On top of that they switched out my hard drive. All their reviews are from workers, family, and friends. Avoid. Edit: Not only did they switched out my hard drive they gave me a defective charger and a bad battery Edit: I received my hard drive back, my battery, and charger. I am still surprise on how they can misplace a hard drive. read more

Computer Guru is the best!!! They have the best deal and it was awesome services. I think it is a famous in the LA read more

Ed solved the problem with my laptop. He was also quite courteous and kind with his customers.

My son dropped his HP laptop & it didn't work at all. I brought our HP Laptop to Computer Guru after Staples have told me that they couldn't fix it. Ed from Computer Guru opened up my laptop, tested it & let me know right away what was wrong while I was waiting there. He ordered the part & I have my laptop within 3 days working like new. Overall, great services, honest, and reasonable. I will definitely recommend Ed to my family & friends. read more

I came here with a laptop that wouldnt turn on to see if he could fix it. He diagnosed it the same day and gave me a quote. Came back to pick it up and it was all fixed. Friendly and knowledgeable service at a good price. I'll come back if i have to. read more

Amazingly easy and reasonable service. Had an issue of my keyboard not fitting correctly, making the power cord on my lap top inoperable. I went to a place in Arcadia which was actually someones house and when I called got scolded for not making an appointment first. He told me to send some pictures of the damaged computer and then said he could get to it next week. Darn. Called Computer Guru and he said to come on over. I got there a few minutes later and he quoted me a very reasonable price and I got to watch him perform his magic. Great price. Great service. Great attitude. He made my day and my computer will live on! read more

Had my MacBook Pro with Retina repaired here after my son dropped it. Got the best pricing in town and the owner is a really nice guy.

Edwin did a great job! My hard drive crashed. Two other places told me my files were lost. Edwin has well over 25 years experience and was able to save my files and installed a new hard drive, saved me a ton of money. Edwin's my new computer guy! Thanks Edwin. read more

Fixed my computer very quickly and charged me a reasonable price, $80 compared to $150 in regards to other businesses.

Got my computer diagnosed and was told the motherboard issue. They didn't change me anything and told me I need get a new motherboard.

Great customer service and experience at reasonable prices. Dropped my laptop off in the afternoon. Got a call about an hour later saying he didn't have the specific part so it would take 1-2 days. Next morning get a call saying it's ready to be picked up. He even offered to drop off my laptop since I wasn't able to pick it up myself on that day. Kept me updated with everything and responded to texts and calls promptly read more

Fast guy. Immediately found my problem. Fair price overall. Very responsive (he woke up at 7 am and happened to msg me, also picked up every phone call) read more

Great deal and three months later my computer is still working!

I recently spill some fluid on my Mac Book. My Mac did not power on. I know that it was not going to work again. Ed at Computer Guru was very helpful. He gave me options and if it does not work we can figure out another options. He did not loose hope on my Mac. Finally after all the options that we tried my Mac is woking great. Like it was brand new. I am very happy with the work that Ed had done. read more

I have been having some problems with my laptop and desktop.. Their service was awesome, came to my door and picked my lap top and the hard drive for my desk top. There prices are very reasonable and I would definitely use them again and recommend them.!!! read more

Wow great service for reasonable price! My keyboard on my macbook air was damaged from water being poured on it. I looked up prices to order the part online and he gave me an even better price. He told me to it would take a week but only took a day for the part to come in and for him to fix it. I see there is a discount here on yelp but I feel it would be a disservice to him to ask for anything cheaper. He was so easy to communicate with. Thanks for the fix. This makes makes it so simple and easy to trust people helping you when something goes wrong. It can be hard for anyone to find someone to fix your computer or car without feeling like you might get taken advantage of. read more

I took My Custom Gaming Pc to The Guru because it would randomly freeze on me. With in 2 days he found that the problem was one of my three HDD and was able to do a clean install of windows. I have not had a freeze yet. I will go back to this shop and recommend it to my friends and family. read more

I had a laptop that had a broken screen. I called several places to get it repaired, but all told me it would take at least one week. The computer guru promised me they would have it to me in two days. Not only did he have it ready in two day, but I was running late on Saturday to pick it up. I called and told them I was running late and he waited 15 minutes for me. I was very pleased with the service I received by this computer shop that I will be bringing in my two other CPU's for repair. A+++ work. read more

Thank you Edwin for the great service... I brought my computer there at 4:30pm and Edwin gave me a free troubleshooting.. Then he fixed my computer fast. I picked up my computer the next day.. Highly recommended... read more

Complete rip off. I brought my infected laptop to the store and they charged me $80 just to download FREE online anti-virus programs. They told me it's expensive because of the cost of their "official" antivirus program. DO NOT get scammed! If your computer gets infected, you can simply do the same thing at home. read more

Showed up to this shop ready to get my computer fix after reading reviews, was expecting the friendly service as others had experienced. Turned out to be completely the opposite. Sour old Asian man came to the door with a bad attitude and said I'm getting ready to close. It was still 30 minutes left according to their schedule hours. I asked him, "would you like me to go somewhere else?" He said yes and showed me the door. I was in shock, here is a business owner or worker who is more concerned about closing his shop 30 minutes earlier than making his clientele happy and live up to the standards of his reviews and normal business practices. This business gives small businesses a bad name. This guy should not be in business. Whatever you do, don't use this shop, they are rude, unprofessional and UN-caring about what immage they present to the customer. If you do I don't feel sorry for you. read more

Computer Guru - Think Tank - Data Recovery Near Me - El Monte, California

Took my laptop in the morning because I botched something while trying to clean out the fan myself, and it's already back in my hands just a few hours later. Ed is a really nice guy, very professional and works very quickly. The next time I have a fan issue, or any other problem, I'll probably just have him clean it for me rather than risk damaging my computer again. Thank you!! Also make sure to call ahead if it's around lunchtime, as he might be out getting a bite to eat! read more

Computer still not fix... got charged $60 for different problems

Great service. Reasonable price. Highly recommended. Got my LCD screen repaired here.

I've recently had a liquid spill on my laptop. I was desperate to find a repair shop and I did. I found a few repair shops and went to their website. After digging up information about their prices and such. This shop seemed like my last resort and I am happy with the service. I couldn't come in last Monday because, I had school the entire day. I did text somebody at the shop that if the laptop repair can be done on the day I was supposed to go, and the guy was able to do that. I came in the next day and everything was ready to go. The price was just right. I would definitely come back to the shop if any problems rise up read more

Took my daughter's Lenova Yoga in for screen replacement. Amazing work, and timely turnaround. My daughter is pleased with work. I'm please with cost$$$. Many other shops were high priced screen repair. read more

I was about to give up having my laptop repaired and was in the process of buying a new one. I took it in to have it looked at and was told it had some bad components on the mother board and could be fixed for $150.00 I left it there on a friday got a call on monday that it was ready. Computer performs flawlessly. Great service, good pricing and very friendly. I highly recommend!!! read more

This is the best computer repair store I have met before...I'm really appreciate...thank you so much...

Per David Hon's (owner of Computer Guru) begging plead to me by emailing to Yelp after he read my 1-star review at Yelp's; he made an offer of $200 towards my service to call back due to his employee's outrageous conduct towards me and said, "You called the wrong number.' On 10/8/2012, I made the call to Computer Guru at the same number of (626) 450-0606 that I called on 9/29/2012. A man answered the phone, but did not announce the business' name or to greet me like the previous violent employee acted on 9/29/2012. I asked if he is David Hon, he said, "Yes, I am one of the owners." Shockingly, he told me, "I not email you, not know Yelp. No $200 offer to you" and he was very rude, hateful, provoking, slamming his phone to disconnect my call. I was cheated, humiliated and wasted time to give this man a second chance to earn my business, but he deliberately took advantage of me. If anyone says it is a "friendly" store, a red flag, that writer is suspicious and may not be a customer! I firmly stand by my original 1-star rating of Computer Guru. If I could give "0" to this despicable outfit, I would. Not only that its employees bullied me on 9/29/2012, its owner is also a bully. I have now cheated and bullied twice by its employees and then by its owner. Despite of how much he would offer to lure me again, I would never fall into his trap to allow him bully me and show no respect to customers. I have an expensive computer for repair. It could be worse to experience what would he do to my expensive computer! I cannot trust this place. It is not worth my time to deal with the deceptive and unreliable business practices of Computer Guru and its owner(s). I strongly not recommend this place to anyone! read more

this shop is pretty legit, they will fix your computer rite the first time and call you in one or two days to come pick it up. the only bad thing I can say is that he can be a little pricey but his work it A+ read more

Great experience! I came into Computer Guru with a non-functional laptop keyboard and a broken hinge. Ed took a look at it, ordered the parts, and called me to pick the laptop up about 10 days later. Everything works perfectly! read more

Very awesome help. David fixed my computer within the same day. Extremely happy with the service and the kindness of this store. If you are looking for computer repairs, look no further! Will visit again. read more

I'd like to thank Eddie with the fast work and reasonable price for my laptop today. In and out in an hour. Wow. I recommend him for all computer repair read more

had to refix my laptop because it kept turning off, Edwin the repair man refixed it within a week and everything runs even smoother than before he even installed the latest mac ox update free of charge! definetly only coming here from now on since its so close to my work. 10/10 service and helpfulness read more

My computer works like a champ again. The guru clean all the virus and spyware without affecting my files

I've used this place off and on for a few years whenever my computers get viruses. I recently took my business computer there in a panic because it got infected. They fixed it fast, next day and works great again! Definitely one of the fastest places Ive used..prices are cheaper than other places..i did do my homework and call around. Would def recommend. read more