1. Profit Computer Technology

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Monrovia, CA

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Profit Computer Technology

3.9 (7 reviews)
Closed • 9:30 am - 5:30 pm

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Asurion Tech Repair & Solutions

Asurion Tech Repair & Solutions

(78 reviews)

$$

I had such a great experience with Layla and she saved me a ton of money!! Layla is honest,…read morecommunicative, knowledgeable, efficient, and truly a spectacular person to work with. I broke my Samsung S10+ screen that I was still paying on. Verizon informed me it would be over $250 to fix it with insurance since the screen was half black they assumed there was internal damage. They didn't have any promotional discounts to offer. The only discount they presented was the same phone but pre-certified (it was new but returned within 30-days). I gladly accepted considering newer Samsung phones were approximately $1000. Needless to say, the pre-certified was crap so I decided to bring it here and pay approximately the same amount that insurance would have offered me to have it fixed immediately. Layla instantly greeted me upon entering the store with an upbeat and bubble personality. She's one of those people you like instantly. After looking at my phone she confirmed that the issue was only the screen, and it would not be $250 but rather $30. That's a huge saving!!! Layla instructed me on how to process the claim easily and what my next steps were. I ran into a few minor issues due to insurance notating my pre-certified cell's IMIE number instead of the broken one but that got resolved easily. Layla and I stayed in touch during the entire process. I am excited to say I have my old phone back in perfect condition along with all those lost photos that I neglected to save. A big thanks to Layla for making the process easy and stress-free.

Read the fine print! "Low price guarantee" might not apply to common services like iPhone battery…read morereplacement. Called in to get a price on replacing an iPhone battery. Was told minimum service fee was $200. I mentioned that Apple would replace the battery for $89, expecting the low price guarantee would kick in. Was told that I should go to Apple instead as Apple sets the prices at this shop and they have no control over that. Low price guarantee out the window! To be fair it's somewhat suggested in the fine print in legalese, so don't waste your time if you're in a similar situation Only after this experience did I check Yelp. Noticed that many of the Yelp Elite reviews are similarly one-star. Makes me think that many of the five star reviews might be bought, fake, bots etc

Profit Computer Technology - computers - Updated November 2026

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