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    Alice Computerworks

    4.6 (176 reviews)
    Closed 9:30 am - 6:30 pm

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    Response time

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    Response rate

    100%

    Services - Alice Computerworks

    Data recovery

    Desktop computer body repair

    Desktop computer support

    16 More Services

    Device support or repair

    Home theater calibration

    Home theater installation

    Cloud services

    Telecom or network services

    Remote access services

    Server services

    VOIP services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Printer support

    Tablet body repair

    Tablet support

    Video game console support

    Alice Computerworks Photos

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    Recommended Reviews - Alice Computerworks

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    Saved my laptop & my sanity!
    Liteaux A.

    If my laptop were a patient, it was on life support when I brought it into Alice Computerworks. I was ready to hold a vigil for the RAM status, when suddenly the punch card gave me 3 instances of repair for one price! Not only was I able to come in about a laptop earlier this year (which they put into the best shape possible), but also in December at the end of the year for an entirely different laptop! They managed to help me do exactly what i needed from my laptop in terms of performance-- including the gaming which I swear I'll get better at one day. The whole team isn't just skilled; they're also really talkative and explain epic things in simple terms for me. Jude, Andrew, Jake!!! Wow! Plus, their prices? Way cheaper than my therapy bills would've been if I went without fixing my laptops! One price for a three hole punch card is an amazing deal. If your computer's acting up, don't panic--just take it to Alice Computerworks. They're basically the ER for your electronics, but with better wait times. It took them 10 minutes to do something that Geek Squad said would take weeks.

    Namir K.

    The real deal!! My old Sony laptop went black so I brought it to this store. Guy the rep was very understanding and ushered me to Jay superstar who saved the data in a record time and got the computer to work after disassembling it ; All fixed in a record time! The best place for repair ever: Will come back of course if needed! Thank you again Jay!

    Custom PC they fixed

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    2 months ago

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    19 days ago

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    1 year ago

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    9 months ago

    They were very helpful and speedy with fix my iMac! Highly recommend coming here for all your computer needs

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    10 months ago

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    6 months ago

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    7 months ago

    The people at the counter help me he's a Taiwanese guy help us with a router pick out

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    7 months ago

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    4 years ago

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    5 years ago

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    2 years ago

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    3 years ago

    Awesome spot for computer repairs. They even helped me build a gaming computer! Fast and friendly, what more could you ask for? :)

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    2 years ago

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    5 years ago

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    2 years ago

    I bought something from them, it was defective, and they would not accept a return or replace the item.

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    3 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    4 years ago

    Got an iMac fixed here. Friendly knowledgeable people, honest and reasonably priced. Recommended

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    6 years ago

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    3 years ago

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    4 years ago

    Recommended, did what they said they would do. Nothing bad to say. They fixed my asus computer in record time.

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    3 years ago

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    7 years ago

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    7 years ago

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    Page 1 of 5

    Alice Computerworks Reviews in Other Languages

    Ask the Community - Alice Computerworks

    Review Highlights - Alice Computerworks

    ANYWAYS, Alice and their staff, I tink his name was Kevin, have gone above and beyond light years in trying to help me.

    Mentioned in 15 reviews

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    Di-No Computers

    Di-No Computers

    (417 reviews)

    $$

    I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

    Fantastic service with reasonable prices. They saved all my information off my faulty imac hard…read moredrive. They had to try a few different methods and were intent on succeeding. Very grateful. Have used them in the past as well and have always had a great experience. A++

    Unitek Computer Stores - Unitek Apple Care
 Pasadena, California
 22-3-3-8911
 © 2022 Don Kreuter

    Unitek Computer Stores

    (45 reviews)

    First off, NEVER GIVE YOUR LAPTOP PASSWORD TO ANYONE! The actual Apple store would NEVER need this…read moreinfo from you, therefore neither should other "authorized store" I know they're listed as an Apple approved business, but they really shouldn't for various reasons. Background story, my laptop screen stopped working. I have a 13-inch, 2016 MacBook Pro, 2 thunderbolt 3 ports and my display backlight stopped working. This has been listed on Apple's recall service program as of 1/15/2020. My AppleCare has terminated since it's been over 5 years, but on Apple's recall page it clearly states that all recall items have 3 years to get a free repair due to the recall if this is your issue, whichever is longer. Here are some red flags: 1. They told me I was wrong and that recalls don't have this policy, therefore my laptop wouldn't be covered. (Maybe I look like a young female who doesn't know anything, but I do. So I didn't fall for it). They offered to "look into it" if I gave them 7 days to see if I qualified or not -- I said sure. 2. After taking down all of my info they asked for my laptop password aka ACCESS TO EVERYTHING ON MY LAPTOP. Not ONCE does Apple EVERRRRRR ask you for your password to you laptop. DO NOT DO IT. This is how people's information, photos, everything gets leaked. They should be able to do everything without logging in. 3. I was told it would cost $120 for them to try and see what was wrong. Plus the $500ish fee to replace the parts. But $120 to maybe see what was wrong?? (also the family in front of me were not given a diagnostic fee, sooo I'm not sure what their laptop issue was but why is there this disprency). 4. Lastly they were just so rude to me from the moment I got there. When it was my turn to speak with them, they asked why I didn't make an appointment. To which, I let them know I had--it was 20 mins ago because the line was long. But the rudeness is something I can deal with but the others especially red flag #2...those are NOT ok. I digress. I ended up speaking with Apple Support online, asked to mail my laptop to them to have it looked at. They shipped me a box, I sent them my laptop WITHOUT having to give them any passwords, they fixed my recalled laptop for FREE, and I got my laptop back all in less than 7 days. Please be careful with your things.

    My screen cracked and unfortunately if you live in LA, most if not all of the Apple Genius Bars are…read moreclosed. I resorted to getting quotes from every repair shop out there and I was quoted nearly 2x from Unitek. Some places didn't even have the screen in stock. So of course, I came here and it is a verified Apple Retailer so that game me more comfort. 10 days later, screen is good as new. The only negative is that I called to ask what time they closed so I can pick up my device. I was given a 530pm time so I get there at 515pm and to my surprised they closed at 5pm. Luckily, I waited and waited and someone let me in.

    Alice Computerworks - itservices - Updated May 2026

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