I had a great experience with Sam's IT Solutions and would gladly recommend them. My computer…read morecompletely froze while I was gaming, and when I tried to turn my laptop back on, it got stuck in a repair loop and kept restarting without being able to fix itself. I reached out to Sam, and he first tried to help me over the phone. When that did not solve the problem, I scheduled an in-home visit. He came by the very next day at a time that worked for me and spent about three hours working on my gaming laptop. He found that the hard drive had failed and replaced it with a new one. I felt the price was very fair, especially since there were no markups on the part. Sam was friendly, helpful, professional, and easy to communicate with throughout the whole process. I would definitely call him again for any future computer repair needs.

I tried upgrading my PC myself with the help of AI…read more After a few days of troubleshooting and nearly overheating my computer, I knew I needed a real expert. I called Sam's IT Solutions and Sam was able to quickly diagnose the issue over the phone. He told me exactly what parts I needed, and as soon as they arrived he came out to my place and fixed everything on the spot. Fast, knowledgeable, and incredibly helpful. Highly recommend!

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

I previously had a great Mac repair experience at this mostly Apple-focused store, so when my…read morechild's gaming laptop failed, I brought it to the Microsoft counter at the back of the store. I paid the $89 diagnostic fee and understood that it would be applied toward the repair cost if I moved forward with the repair. That policy is completely reasonable. After diagnosing the issue as a failed motherboard, however, I was told they could not obtain the necessary Asus part and therefore could not perform the repair. I later learned that an authorized repair provider could obtain the part and complete the repair. My frustration is not that they charged for diagnostic time. My frustration is that no one mentioned before taking my money that they might not be able to source Asus parts or complete the repair. Had I known that, I would have taken the computer directly to an authorized repair provider. The laptop is currently being repaired by Geek Squad. I intentionally support small local businesses, and Di-No is close to my home, so it seemed like a win-win. Unfortunately, that wasn't the case. When I asked whether a refund was possible given that the repair could not be performed, I was told no. Consumers should know there is a possibility they may pay for a diagnosis, only to discover that the shop cannot complete the repair and that they will need to start over elsewhere.

Friendly and fast service. Got my laptop screen fixed within a week for a fair price instead of…read morehaving to buy a whole new one and it's good as new. The owner was very honest with the condition of my laptop and allowed me to consider other options in regard to pricing but in the end I'm glad I stuck with them. Highly recommend!

I found this laptop for sale for $25 and on the description they advertise that it would be $15…read moreadditional in order for me to get the charger to come with it I came by to just look at the unit and confirm that the unit is no longer part of any schools circulation therefore making sure that the laptop has been discharged from circulation at any school institution. Upon arrival and during the testing phase while I was looking at it the operating system was outdated the speakers did not work so basically this was offered as an as is unit. I had to ask several questions to the owner regarding the history of this unit. In which he did comply to answer my questions. I am hoping to come back again soon and purchase more. Please contribute by coming to this place and having your computers repaired and or service they also work on consoles and tablets.

They fixed my problem immediately No waiting…read more Everyone was very nice and easy to understand

I have been going to them for over 17 years, and they never let me down. They have very reasonable…read moreprices and short wait times. All the guys are super smart, and they try to save me money when possible. I never go anywhere else.

Andrew is reliable and provides great assistance to my computer issues. I can count on him to fix,…read morerepair, or upgrade my IBM computer over the years. He is patient, professional, dependable, and trustworthy. I'm glad that his business is a great asset to this local community!

Fantastic service!…read more I have an old Surface Pro 7 that I was going to give to my parents so they could have a laptop, and I haven't touched it in years so it was no surprise to see an error screen upon turning it on. The computer turned on, but couldn't go past the blue screen asking for the recovery key or it showed an ongoing system update that never ended. My husband and I tried everything we could on the internet and decided to go to Andrew for assistance. Andrew did exactly what I asked for, wiped everything off the computer and installed Windows 10 so that the laptop was functional again. It was done in one day, and he charged me for far less than what I expected. The process was super quick, and I would absolutely go back to him again.

He took two of my broken identical Eizo monitors and combined them into one working monitor. What a…read morefeat!

I woke up one day to my nine year old baby sick. I panicked…read morewrapped it in a blanket and rush it here; my pride and joy was in his hands for a week. I tossed and turned all night until I heard back soon after; everything was gonna be alright! Flash forward today in just a week I am reunited with my laptop and her new keyboard. I am forever grateful!

I had an issue with my gaming pc. It was built 2 years ago and randomly decided not to turn on…read moreafter switching to a better power strip that allowed more outlets and usb charging. After testing connections switches and diagnostics carefully and basic tutorials off my smartphone, I decided to find a repair shop. I've only had two computers that I decided to take in to repairs. Once to Fry's and another time to another mom & pop repair. Both were over 10 years ago and both times I felt I was ripped off. After scanning througb the 1 & 2 star review's on yelp, I found this place. Jose wasn't available, but I was assured that they would find out what was the problem with my tower. Jose was nice enough to respect my lack of knowledge when it comes to PC's and I felt I got a steal. I will definately be back if I have another problem and or need to upgrade my PC.

Super unprofessional. Wrong number and hours online. The number is a number to employ who doesn't…read morework there anymore who gives you wrong information.

Put together custom gaming computer for my son. Great to deal with and knows what he's doing…read more Highly recommended!

I was having trouble with my laptop keyboard and was on vacation so I thought I would get the…read morekeyboard fixed. Chase was great - he thought he would need to charge a fee for figuring out what is going on. But he did not charge the fee as he was able to figure out it was a hardware issue. I was visiting from out of town so he ordered parts that arrived within the week. He installed the new keyboard and suggested ways to protect the keyboard so that this would not happen again. I bought a keyboard cover which makes the keyboard look great and my keyboard works great :) The price of the parts and the labor was very reasonable - I am happy that I chose Computer Stop to fix my laptop.

Great small small business with a great team and great prices. I brought in my xbox series x 2…read moreweeks ago after it stopped working due to overheating. I initially tried to show mike the problem but of course it wasnt happening during his testing. He said hed take a look and quoted me an estimate based on what he thought the problem was and said it would take a few days. The next day he calls me and tells me its ready for pick up and he fixed the problem. Charged me less than quoted and its been working fine since. No damage no extra upsells, just good honest work. Mike and his team are professionals and broke everything down so i understood what i was paying for and their work is super solid. Cant even tell my console was taken apart. Now its running smooth and i have a trusted place i can take my electronics. I highly recommend them and will continue to use their services.

I paid $50 so they can tell me they can't fix my hard drive a week later i here from IDOTECH then…read moretell me Maybe they can look at again & can fix it another week later i get the real price to fix $1.000 or maybe $1400 I felt suckered they did not fix it & kept my hard drive. Definitely do not recommend !!!

We needed help with our computers in the office. Our router wasn't a good one and we need a…read morefirewall to protect us. We also need consist WiFi service.total of like 6 computers!! Sean is the man! He gave us great suggestions on what to order prior to him installing and fixing everything. He went above and beyond. Like really really!! I am so glad I called , thank you Sean ! Really appreciate everything . Also fair priced and the value we got was great ! Highly recommend!

We had our new home fully wired during construction with low voltage wires CAT6 for cameras, WiFi…read moreaccess points, hardwired data connections and it turned out perfect. The WiFi coverage is strong everywhere on the property NO dead spots at all. Everything was cleanly installed and works exactly as it should. I can easily view all my cameras from anywhere and the connection is fast/reliable. Couldn't be happier with how it all came together!