Highly recommended. Crashed an internal hard drive that had significant data on it that I had,…read moreirresponsibly, not backed up to any other sources. The damage I did to the drive required Five Star's clean-room service, and they quoted a flat rate to me in advance. The effort of recovering the data ended up being very challenging and took longer than any of us expected, but at the end Five Star was able to recover over 99% of the files--and I'm happy to say, the 1% of files were not important to me, so the 99% they recovered covered everything I needed. Despite that significant extra work, they invoiced me only for the original quoted amount. I'm happy with the results but also the professionalism. When I first reached out to Five Star, they got back to me at the start of the next business day and, after answering a few follow-up questions, I had a quote and scheduled to drop off my drive the same day. Vahan and Elen were particularly helpful and professional the entire way through. It was really a pleasure to work with them and I can't recommend Five Star enough!

I really enjoyed working with these guys. They were…read morecheerful and polite, and explained recovery processes and options clearly. The storefront is bright and clean and inspires confidence in their abilities. Wouldn't hesitate to use them again.

My 2017 HP laptop was slower than Thanksgiving, Christmas AND New Year's Eve. I wanted to see if it…read morestill had a chance at an extended life! I actually read a few recommendations for Connectionz on Nextdoor. Of course, I came over to Yelp and the reviews here were just as complimentary. Called and made an appointment with Tony to drop off my computer. It only took a few short hours (and a very reasonable fee) to get my baby back in my hands. It's running sooooo MUCH BETTER!! Tony informed me that, with a modestly-priced upgrade of the hard drive, my baby can function just as competently as any new laptop on the market today. I am extremely happy with the service I received. I highly, highly recommend!

I asked Tony to help fix my laptop after the screen went haywire and he had it fixed within a week…read more Not only was the price reasonable, he was incredibly accommodating and kind. Even when I bumped into problems later down the road, he gave me quick assistance. Within minutes!!! I was so grateful for his help and assurance, I sincerely couldn't have asked for more.

I had a great experience with Sam's IT Solutions and would gladly recommend them. My computer…read morecompletely froze while I was gaming, and when I tried to turn my laptop back on, it got stuck in a repair loop and kept restarting without being able to fix itself. I reached out to Sam, and he first tried to help me over the phone. When that did not solve the problem, I scheduled an in-home visit. He came by the very next day at a time that worked for me and spent about three hours working on my gaming laptop. He found that the hard drive had failed and replaced it with a new one. I felt the price was very fair, especially since there were no markups on the part. Sam was friendly, helpful, professional, and easy to communicate with throughout the whole process. I would definitely call him again for any future computer repair needs.

I tried upgrading my PC myself with the help of AI…read more After a few days of troubleshooting and nearly overheating my computer, I knew I needed a real expert. I called Sam's IT Solutions and Sam was able to quickly diagnose the issue over the phone. He told me exactly what parts I needed, and as soon as they arrived he came out to my place and fixed everything on the spot. Fast, knowledgeable, and incredibly helpful. Highly recommend!

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

I previously had a great Mac repair experience at this mostly Apple-focused store, so when my…read morechild's gaming laptop failed, I brought it to the Microsoft counter at the back of the store. I paid the $89 diagnostic fee and understood that it would be applied toward the repair cost if I moved forward with the repair. That policy is completely reasonable. After diagnosing the issue as a failed motherboard, however, I was told they could not obtain the necessary Asus part and therefore could not perform the repair. I later learned that an authorized repair provider could obtain the part and complete the repair. My frustration is not that they charged for diagnostic time. My frustration is that no one mentioned before taking my money that they might not be able to source Asus parts or complete the repair. Had I known that, I would have taken the computer directly to an authorized repair provider. The laptop is currently being repaired by Geek Squad. I intentionally support small local businesses, and Di-No is close to my home, so it seemed like a win-win. Unfortunately, that wasn't the case. When I asked whether a refund was possible given that the repair could not be performed, I was told no. Consumers should know there is a possibility they may pay for a diagnosis, only to discover that the shop cannot complete the repair and that they will need to start over elsewhere.

I discovered 300DDR on YouTube after watching Brian's interview (youtube from 8 years ago). He came…read moreacross as very knowledgeable, passionate about his work, and genuinely focused on helping customers. Before sending my hard drive, I spent a lot of time researching the company. All I could find were positive reviews, which actually made me a little nervous because most companies have at least some negative feedback. I still wasn't sure if they were legitimate, and I was worried about whether my drive would arrive safely or if they would actually be able to recover my data. Before contacting 300DDR, I took my drive to a local computer repair shop. They had it for more than a week, and every time I followed up, I was told they would call me back. After several days, they finally contacted me, likely because I kept checking in, and unfortunately told me they could not recover the data. I then contacted another data recovery company, but they quoted me between $500 and $2,000 and would also charge an $85 diagnostic fee. I was really concerned about spending that much money without knowing whether they could recover anything. One thing I appreciated about 300DDR was that they do not charge a diagnostic fee, which gave me much more confidence in giving them a try. After doing more research, watching additional videos, and reading Reddit discussions, I still found overwhelmingly positive feedback about 300DDR. So, I decided to send them my drive. Once they received it, the process was impressive. They notified me immediately that my drive had arrived, and within 24 hours they had already evaluated it. They informed me that they could recover 74.46% of the data and explained that a head swap could potentially recover more. What I appreciated most was that any additional fee was only for the replacement parts and materials, not for labor. They also provided me with a link showing a detailed list of the files, photos, and videos they were able to recover, allowing me to make an informed decision before moving forward. Since most of my important files were included, I chose to proceed with the 74.46% recovery. Throughout the entire process, their communication was excellent. They kept me updated every step of the way and were professional, transparent, and honest about my options. Their pricing was also far more reasonable than the other companies I contacted. I can honestly say that all of the positive reviews I read were accurate. 300DDR exceeded my expectations, and I am incredibly grateful for everything they did. My hard drive contained priceless memories dating back to 2013, including videos of my children, wedding memories, family photos, and other important files. I had almost given up hope of ever seeing them again. No words can truly express how thankful I am to the entire team at 300DDR for helping me recover data that I thought was lost forever. I highly recommend them to anyone in need of data recovery services. One final piece of advice: if you decide to use 300DDR, make sure you are on the correct website. My husband searched for them and found several different websites, which caused some confusion. Take a moment to verify that you are visiting the official 300DDR website before sending your hard drive. Thank you, 300DDR, for giving me back memories that I thought were gone forever

Choose these folks for your data recovery needs! I had two WD (called Western Digital when they…read moredrives were made) HDDs that I needed data from. I was unable to recover data from them in different ways. Disc one was an external drive that would not power on. I tried removing it from its external enclosure and powering it from another, more different enclosure to no avail. The system was indeed down. Disc two was an internal drive that used to be my C drive- my boot drive. I removed it from an old computer after it stopped booting and put it into an external enclosure. Several different computers (Mac & PC) would recognize it sporadically, though none could access the data on it- error codes always came up. Before I removed it, from the old computer, I tried booting from an optical disc and other assorted methods, many other assorted methods... I believe I was very thorough in my efforts. I sent both in and received near 100% recovery. They said it was 100% from one and 99.9% from the other but I am unable to find that .1%. I got all of this for just barely above the $300 price in their name (each, not total). So for about $600 total (including new discs on which my recovered data was transferred and return shipping) I got this incredible service. The total price I paid for both discs at 300DDR is less than I was quoted at several other places for one disc. At each step they were great communicators, from their receipt of the discs to my receipt of the recovered data. I hope I never need their services again but should, I wouldn't hesitate to use them again. I highly recommend them.

this a great place they're fast friendly and affordable amazing service would recommend!!!read more

Excellent price and quick same day service! They saved us $480 on a trade-in by replacing our…read morescreen. Thanks so much.

They fixed my problem immediately No waiting…read more Everyone was very nice and easy to understand

I quite literally point everyone I know having system issues to Alice. I have been a customer since…read more2016/2017, back when I was a desperate college student with a completely blown out external drive right before my final thesis was due. I was referred to them by a previous employee who had since left to work independently. He could not have spoken higher about them. They not only recovered ALL of my data but helped transfer it to a new drive and were patient and kind the whole way. I've been a repeat customer since I seemingly have terrible luck with my devices... From water damage to data recovery, parts failure, etc- these guys know what they're doing and are so honest and patient. Great customer service from intelligent people who just want to help.

Connected with Rick. Just a great guy all around. Rare to find people like him that will go out…read moreof there way to help you out.

Only giving 2 stars because I know that sophisticated readers will discount 5's and 1's. This is…read morethe most terrible business experience I have ever suffered. Rick maybe excellent at computer repair but run if he offers to sell you VOIP phones by Yealink--he doesn't know how they work- and thus cannot service them. My business phone is hyjacked, this is worse than ransome ware. Do not use him he is incompetent and cannot help you. I am calling the company on Monday,hopefully they can help,and FYI the same brand is carried at Costco. Rick is terrible

Always dependable and I like the personal service. My Mac's come home very healthy!…read moreLooking for someone to take care of your Apple products, come see Jack, he's the best.

Recently, I was desperate after my MacPro was hacked by a scammer posing as a fake remote tech…read moresupport person. I shut off my computer, went to Yelp and was happy to find someone who specializes in Apple/Mac. I then asked my La Canada Flintridge friends and one person endorsed him whole-heartedly. I called Jack and lucky for me he said to come over in a couple of hours. He has a nice, bright office next to his house, not far from the freeway exit for Trader Joe's. He's so easy to work with--smart, personable and clear. He knew exactly what needed to be done. I have a backup service, but having done a backup install before, I knew that would take days. Jack took care of everything and had my laptop back to me that same day. There is nothing like the security of knowing your computer is only in the hands of one trustworthy person instead of sitting in a backroom, handed off to someone you've never spoken to. Also, Jack is an authorized Apple tech and his fees are fair. He also helped me choose the right router (I was about to buy something I would have regretted). I have told all my Mac friends about him so I thought I should get around to posting here. Two things you should know: 1) Be sure to call first, he only sees people by appointment and 2) He takes cash and checks, no credit cards. If you have a Mac, this is your guy.

This repair shop is incredibly professional and trustworthy! I brought my iPhone in for a charging…read moreport failure, and the technician diagnosed the issue right away without any hidden fees. He walked me through every repair step clearly, answered all my tech questions patiently, and finished fixing my phone super fast while I waited. The workmanship is flawless--my phone works like brand new, no loose parts, no screen glitches, everything fits perfectly. The pricing is transparent and way more reasonable than official Apple stores. They even double-checked all functions after repair to make sure nothing was wrong. I really appreciate their honest, skilled service. No upselling unnecessary parts, no sloppy repairs. I will absolutely come back for all my phone, tablet and laptop fixes, and I highly recommend this shop to anyone with broken electronics!

10/10 for this repair shop! My iPhone 16 Plus suddenly…read morestopped charging a while ago. I tried multiple official chargers and cables, but nothing worked, and the phone would get scorching hot once plugged in. I thought I'd have to replace the entire mainboard which would cost a fortune. I came here on a whim, and they gave me full diagnostic check for free. The tech explained clearly that the charging IC on the logic board was broken, walked me through every repair plan and upfront pricing with zero hidden charges. They finished the repair the same day so I could pick my phone up quickly. Now my phone charges flawlessly without overheating, and all my work data is fully preserved with zero loss. The staff are incredibly honest, skilled and patient with customers. This will be my go-to spot for all device repairs, I've already recommended it to all my friends!