The food here is fantastic and we love it; the problem is that they consistently get orders wrong. We've had issues with orders including meat items when we've ordered veggie. That's a big issue because we can't just eat it and say oh well maybe next time, we have to drive to the location and get it remade. Please be better about this. read more

It was great Adam was fantastic, he is really funny. And he is handsome also, why can't all window people be like him.

This isn't normal "fast food" -- it's made to order and it never disappoints. I am originally from Portland where the first Super Deluxe is and was elated to see they had a location down here. Any time I am craving a burger or need hangover food, this is my spot. They even have vegan options. The best part about this place is that they are CONSISTENT. 10/10 go here. read more

Wow, this place brought me out of Yelp retirement just so I could give it a one star review. Yeah, it was that bad. Guy taking our order in the drive thru was rude, they messed up our order, and one of the burgers had some weird black sauce on it that resembled bbq sauce but wasn't. After three bites my teen threw it away, but it didn't save her from food poisoning today. This was quite possibly the worst burgers we've ever eaten. If you are in Bend and want a burger you should go anywhere but Super Deluxe--it's super nasty. Once was enough for me. read more

This occurred on Tuesday 2/16/23 I attempted to place an order online and pick it up at the drive through because i actually like their burgers and they claim to source everything local. When i arrived to the drive up lane the person in the intercom rudely told me i needed to pick it up inside the restaurant and that they couldn't give me my order through the drive through window. (There was not a line or any other customers around.) I drove around to the front of the building and parked my car in the lot. Before i exited my vehicle an employee came out into the parking lot and started screaming demands at me while i was in my vehicle that i needed to come inside the restaurant now. Yes you read that correct this actually happened. I hope the owners pull the camera footage and fire this person. I have never in my life felt so disrespected while being a customer at someone's business. I can be emailed at passionpursuit@mail.com if someone wants to rectify the situation otherwise i will never step foot in this establishment again as like as i live in bend Oregon. read more

Fries were horrible and they gave me no ketchup the burger was not great, in a town with so many options I would not recommend this place.

For a burger as mediocre as they have their service is even worse. At the best of times this is a sad substitute for in n out, at the worst they're slow as can be. They also "close" at 10pm, but have a chair blocking the drive through at 9:30 and their lights are off. If you close at 9:30 update your hours. You also can't customize anything. Want extra cheese? Nope. An extra patty? Forget about it. So if you want a bigger burger (they're tiny) you get to spend another $8 to buy a second. read more

I wanted to like this new burger spot in town but it was soooooo salty I could barely eat it and felt pretty gross afterward. My kid wouldn't finish his and he loves fast food. Bummer!!! Maybe it was an off night, but even the sauce was gross and super salty. read more

Where do I start? Came in to order 2 homeless men eating we could smell them from across the room. One of the guys got up and was killing flys in the windows and putting them on the table. The other guy when in the back and came out with a push broom and was sweeping the floors like he worked there. The food was just ok nothing that I would ever go back for salty chicken nuggets. This place isn't going to make it if people see what's going on inside. read more

The bathrooms were so clean and the vegan deluxe tastes like an in and out burger. I haven't had in and out in 2 years since becoming vegan, this made my day. The chicken nuggets and sandwich are real chicken breast. The fries are nothing special but the serving was outstanding!! read more

Very busy for this new spot in Bend.The food was amazing (best burgers and chicken nuggets).The workers were nice with great ambiance .Definitely will be coming back ! read more

I love this place! Friendly staff, very clean. The food is made fresh but still comes out quickly. The nugs are my go-to along with a veggie deluxe. Keep up the great work! read more

saw them on tv and had to check it out. Glad we did!!!Great food and shakes. Tried the deluxe burger this time. it will try the chicken next. And tell our friends. read more

Be careful using your debit card at Super Deluxe Restaurant 805 NE 3rd Bend, OR. My receipt says $11.70 but $14.29 was debited from my account. There is no mention of the extra $2.59 anywhere on my receipt. I called Super Deluxe in Bend, OR and was told by the Manager that my tip wouldn't show up on my receipt. I DIDN'T TIP. I went through the drive-thru. (I'm not even sure how it was calculated as a 22% tip would be $2.57 not $2.59. 23% = $2.69.) Shouldn't a tip show up on the receipt? I DID NOT TIP. read more

Chicken sandwich , chicken was tough like it had been overcooked in the deep fryer , bun was hard on one side .. they asked if I wanted sauce for my fries then didn't include it in the bag , employees were short and I don't mean vertically challenged read more

Big time burger guy and I love the burger here! Haven't tried the chicken but the burgers and shakes here are amazing and definitely worth trying. I moved here from Seattle and prefer this burger over any burger shop I found in Seattle. read more

Entire vegan option! Unfortunately the bun they use for the vegan burger is really dry and flavorless.

I got a starwberry shake it was good good service amzing service. Amnagerwas really nice definitely coming back here for sure Ikovethis place.tkag read more

I love Super Deluxe! My favorite fast food. Love the veggie burger, love the fries, love the fizzy waters. Also the only fast food I can eat without feeling like a fat turd. It's the BEST read more

Visited in December 2022. Love a good burger and fries, have seen comparisons to In N Out. Saw the mixed reviews, decided to check it out. First bad sign - only a few customers at 11:40am, when there should be more being lunchtime. Waited at the counter for several minutes while the counter employee was filling bags of french fries with his bare hands. Finally came over, and I ordered the double cheese, fries and drink combo for $12. Paid in cash, got my receipt. Employee (after handing my cash and working the register touchscreen) immediately went back to bagging fries. No gloves, not even a quick hand sanitizer application. Watch him go from bagging fries to the drive-thru, back to the register (when only 1 more customer came in during the time I was there), and back to bagging fries. I'm not a huge "germaphobe" but this was giving me pause for thought. Saw the employee assembling burgers wearing gloves. I was feeling good about my burger at this point - until I didn't, whens she ended up coming up to the register (while the other employee was at the drive-thru window), did some stuff at the counter register, and then went immediately back to burger assembly - without changing gloves or anything. I'd watched my burger move to a couple different locations before eventually the female employee figured out it was dine-in, and I got my order. Sat down to eat - first bite was a surprise. Bun was very dry, almost hard. Yes, it was toasted, but the rest of the bun was dry, as if the buns had been sitting out while waiting to be grilled/toasted before assembly. Meat and condiments were fine. Not a fan of the fries - there was something 'off' about them - as if they were a formed "paste" french fry. Excluding the bun, the rest of the burger was OK, meat was cooked perfectly and did taste good. Other non-stellar reviews here are accurate. Food handling practices are not acceptable. Potential was there - execution was horrible. I've seen more enthusiasm from employees making $15.50/hr - not sure why if you're making at least $22/hr why you'd display an attitude of "caring less". If you make good food, and have good practices, you'll be busy all the time - In N Out is a prime example. If your restaurant is mostly empty - THERE'S A REASON. Reminds me of those Kitchen Nightmare episodes where the owners keep saying their food is perfect and their practices are fine - but yet they've got no customers. And no owner was present here. No, I won't be going back unfortunately. Attn; owner - it's not what YOU think is good or works - it's what the CUSTOMER finds good. I give this location to the end of 2023... read more

We had heard about Super Deluxe Burgers here in Bend Or. And I was taking my friend out for lunch for her birthday, and figured we'd give it a try. The hamburger was deliciousand the fries we're hot, crispy and very good. You will not walk away disappointed. :) :) read more

NEVER GOING BACK Avoid this place at all costs. Decided to try them for a brkfst sando. Walked in and was totally ignored. 4 ppl in the back had the music cranked and none noticed I was at the counter. When I finally flagged someone down I did order an egg and sausage biscuit. Could see the whole process. My order was premade and they popped it into something like a glorified toaster oven. They burned it up, biscuit was inedible, sausage was burned on the edges. Egg was very well done, overcooked. The whole thing was so overcooked I couldn't take a bite for over 6 mins. Do not waste your money, THIS PLACE IS A JOKE!!!!!! read more

Very limited menu. The only flavor for the greasy burger came from the excessive onion. The staff was cursing the entire time my child and I were in the dining room. Won't be back. Will not recommend. Who ever started this franchise should be ashamed read more

I want to say thank you to the manager who is always exceptionally kind and thoughtful and flexible. She is always there and she is truly the only type of person I would want to work for me, with me, or be my boss. She goes completely out of her way and has given beyond excellent service every time my family gets burgers. Also ya'll are wild talking about how bad the burgers and fries and shakes are. Super Deluxe is better than In&Out Burger, better than little big burger or burgerville or shake shack or that other place with the potato sacks. We LOVE Super Deluxe. And I LOVE salt and yet I do request no salt. No added salt. It's necessary. Also, thank you for playing kids music when you see kids at the tables. It's really just the sweetest thing. read more

This is not the fastest food but it is easily the best drive thru burger spot in Bend. Good food takes time to cook, and each order is prepared FRESH. Beats anybody on 3rd street in price and value. The wife loves the veggie burger and I'm a sucker for the chicken nuggets and the burger is great too. The people working seem to enjoy their job and management does a great job of keeping them happy and motivated. I was excited to see Super Deluxe make it to Bend! read more

Spicy chicken is to die for has amazing flavor!!! Will be eating here more often! Great find!

We went today. Sunday, October 23, 2022. Greeted when we came in. Very clean restaurant. Food was up pretty quickly. Had the fries and chicken nuggets. Both were perfect. Fries were crispy on the outside tender on the inside. The chicken nuggets were AWESOME !! Very light seasoning, not greasy, and all white meat. Not ground and formed, but an actual piece of breast meat. Very good. read more

Waited 5mins order. Then another 20mins in the drive through. No explanation of why the wait was so long. Food was cold. Had to try and reheat. Was not good. Also the onions were burnt. read more

My friend said her burger was "fine". My vegan burger was pretty much $8 of flavorlessness. I almost didn't eat it. It was a good thing we ordered our fries extra crispy, because they were barely that. The guys working there were friendly and nice. read more

Very good cheeseburger for the price. They only use high grade hamburger. Perfectly cooked patty and the fries though frozen were crispy and soft on the inside. Burger at Dandy's is a notch better. If you really want to be like In n Out try Highway 101 in Lincoln City and Depoe Bay OR. They are the best burgers around. read more

Where's the beef?? Paper thin meat patty tasting nothing but the lettuce and onions, not my idea of a good burger!! chicken tenders were soaked in grease yukkk !! will not be going back. workers are unpleasant and grim, they look so miserable working there. read more

The staff was incredibly & the food was super good for what it is! I love all the plants inside and the music selection was perfect. You could tell the staff enjoyed each other and enjoyed helping us. read more

The burger is good, but you might as well be at a sit down restaurant. It's extremely slow that it's not really worth it.

Wanted to try the new restaurant but I won't be back. The service was adequate but didn't deserve a tip. (not when I have to service my own table) The chicken sandwich was the only menu item I would recommend. The burger was over garnished probably to make up for the thin patty that had no flavor. The fries were good but not great, plenty of them though. The chicken nuggets had very little flavor but not a formed chicken product. read more

Don't waste your money. Hands down the worst burger ever, from soggy lettuce, onions that tasted like mold. Had a lemonade it was tainted! Yuk! Still trying not to puke! Date served 10/31/22 read more

food was awesome and delicious and workers are friendly.The place was cozy with a fireplace in the lobby