My bf and I were running into problems getting him a rental car after his work truck got rear…read moreended. The other enterprise locations had been extremely unhelpful and didn't have anything available for almost a week. They were also telling us information that wasn't true. When we called here last Friday the employee was very helpful and even went out of his way to speak to another branch and secure us a vehicle the same day. He was the only person we spoke to that day who seemed to actually care about us. Even if he couldn't help he made sure to find someone who could.

We moved out of state and Steve the general manager and Kameron were super helpful. A different…read moreU-haul pickup location attached a trailer despite our request to have it attached later. We came here and they helped us unattached, reattached the trailer, and load up the car. Kameron was friendly and provided amazing customer service.

This location was great! The clerk was very helpful and informative. She made everything very easy…read more The bigger truck for moving 1bedroom apartment I rented was very good on gas and easy to maneuver. It did NOT have good brakes was the bad part. Since I'm such a great driver it was not that big an issue, but is ONLY reason this location isn't getting 5 stars. I even adjusted the reservation at rental, it was no problem. I even overestimated mileage, refund was received quickly. I trust this location.

The building with our UHaul storage unit was infested with rats and we were never notified --…read moredisgusting damage to our property and they have been very unhelpful in fixing it.

Use a different location. I've had multiple issues at this one in the last week. First, they didn't…read morehave a van although I had reserved one. They sent me to another location and it took a long time. No refund for inconvenience even though that's apparently company policy. Next time I used them, they had the van but I returned it at 6:50 and they weren't willing to let me drop it off normally bc they were trying to close early. I had to download the app and it was just a huge hassle. The manager acted like I was inconveniencing HIM. I'll avoid this U-Haul in the future.

Do not rent from this location as customer service is Nil. I had reserved a truck two weeks back…read moreand when I came to pick up the truck there was no one at the rental location, door was closed. I went to Nextdoor FedEx store to see if they can help and they told me that there were no trucks available. Three customers had reserved and zero trucks available.After spending about 45 minutes on the phone with main Penske Customer service and getting nowhere getting bounced around from extension to extension, finally just gave up. Never ever renting from Penske again. If it was possible to give zero stars, I would have given them absolutely zero stars all around.

From the owner: Save Up To 20% When You Reserve Online Today!…read more Free unlimited miles on one-way rentals and savings with our moving supplies. We offer clean, newer trucks, professional assistance and guaranteed reservations for your moving or business needs.

Customer service these days really sucks, I cannot stress this enough. This location was selected…read moreas a drop off location for equipment. Upon entering the facility, workers were in the back and others outside not looking as though they were happy to be at work. Once greeted, I informed the worker (assuming he was the manager) I was returning equipment. He said thanks, I'll send you the receipt. I then asked if he was going to inspect the equipment, he just repeated himself that he'll send a receipt in a condescending tone. Proper protocol would have been to inspect the equipment while I was there to ensure no discrepancies. To be on the safe side, I did take pictures of everything. Luckily the additional charges were what I expected. Please provide better communication training to workers.

New Shady was AMAZING!! EXCELLENT customer service! She was…read morecourteous and able to help me when the first guy I spoke to at U-Haul (same location) said there was no way my car could haul a trailer. She quickly stepped in, called your other location and set everything up. She had so much patience and empathy and I really appreciate all she did for me and spending the time to assist me. She was pretty much running the whole store, multi tasking (ringing people up and answering the phone) while waiting to get answers on questions to my order. Thank you so much Shady for showing me so much kindness and patience. You definitely deserve to be recognized!

From a broker's point of view, I don't understand why an owner op would hire this dispatching…read moreservice. In fact, I'm less likely to offer a load when I see that this dispatching service is calling. Call center on the other side of the world (not actually located in Austin, TX) with limited industry knowledge and poor communication skills. They don't negotiate very hard, as they just need to get you covered and move on to the next client. They're going to run every load by you anyway, so I'd recommend using the money you'd pay them on a load board subscription and making a few phone calls yourself. Would much rather speak to and book with a competent owner/operator than any of these dispatch services.

This location is now a Budget/Avis and the staff here is really great. They know i work in federal…read moredisaster response, and having a low bodied car while driving out in the country in flooded roads can be dangerous. So i'm very appreciative that they have usually upgraded me to SUV and even a full F150 truck on one occasion (that was actually a fun few weeks to have there huge truck for work). I'll always go to either this location or the Avis a little further up Burnet in the shopping center at Research Blvd.

I'm surprised by the negative reviews here, that's not been my experience at all. I'll disclose…read morewhen I travel I'll use the usual airport suspects, because it's all about convenience. But when I'm in town & need a rental, I'll use Priceless, because it's all about cost. The fact I'm even screwing around with a local rental means I'll be in a less than amicable mood, and Priceless has always come through. And it's always been some 2017 varietal of a Chevy Cruze. I know they have bigger cars & even Jeeps, but I'm okay with Cruze, because I'm paying exactly $38.72 a day for it. And when I've rented it by the week, it's been exactly $203.73. Discount? Cool. You can use either credit or debit cards, they're not there Sundays, and if you need extra rental time, call them. One quirky thing - the first time I used Priceless, I reserved & paid with my debit card, and they put a $150 hold on my credit card. They said on their website they would do this, and the hold was reversed after I returned the car. But since that first time, I still make resos & payments with my debit card, and they've done nothing with my credit card. I don't know what that means. Maybe they like me now. I do know when I need a car rental in Austin, I already like them.

Good place to get boxes, wide variety of good quality boxes and packing supplies. Good value.read more

Love 1/2 Price Boxes! Whenever I need a specific kind of box, they have it! Friendly service too!…read moreIt's my go-to place when I need boxes or other shipping supplies!