The couple that manages is so kind and helpful. They helped me get set up with a unit at the very…read moreend of their night, which meant the world to me as I was moving. The size unit is great for the price, has temperature control, and security. So far loving having my belongings at Northgate.

Sandra and John are so professional and helpful, here. They have all the moving accessories you…read moremight need, there in the front office. The place is kept clean and cool. And I think the rates are extremely reasonable for this time of year. We feel safe keeping our stuff here while our new place is readied for our move-in.

The units are amazing. We were looking for a storage place close to where lived. ATX appeared the…read morebest for the buck. There are elevators on site and carts to move your items in and out of the units with ease. I recommend purchasing a lock on site. It is easier with this lock than a normal padlock. There are four sizes of the rooms. The largest is a large 10x15. I find getting the largest unit was better and few dollars more for the unit value. The next is 10x10. They have two smaller units. When you select a unit, be to remember your access code. You are going to need it to where the units are and to ride the elevators. Be sure to return any cats you use, it's a good sign of proper use in a storage facility. The two top mangers Paula and Howard are super nice along with the rest of the staff. You have a three day grace period to pay your dues before a late charge is applied. To prevent late charges, they accept auto pay. The units are open 9:00am to 9:00 pm Monday -Sunday. The staff is on duty from 9am-6pm. Be sure to be out by 9:00 or you will get locked in. They also have boxes and pack stuff in the office.

The facility is easy to access and the on-site staff are courteous, but I strongly advise against…read morestoring your belongings here due to an ongoing rodent infestation and poor handling from management. There has been a known rodent problem since September that management has failed to properly address or communicate to tenants. Several of my belongings were damaged, and others exposed to mice excrement as pictured. The only response from management has been to place glue traps, which do nothing to resolve the larger issue. When I requested to move units because of the infestation, I was initially offered a new one at a higher rate, which I found shocking and poor customer service, and then moved to another unit on the same floor--only to find that one quickly infested as well. Despite acknowledging the rodent issue, management offered no meaningful assistance or compensation beyond insurance that didn't cover the extent of the damage. This experience was extremely disappointing. Avoid storing your items here, and if you are currently stored on the 3rd floor, I would strongly suggest checking your items for signs of rodents.

Extremely Professional Business. Highly secure spaces. Clean, orderly, and very kind and helpful…read morestaff. These people rock!

In addition to my previous review I wanted to add my disappointment in the management when I…read moreinformed them of our break in and move out. They just don't care. They said "crime happens". They didn't even notice our break in with the RV next door having a wide open door. Ours had the locks drilled out. My point in writing another review is to emphasize that in the years that they have been open they have done nothing additional to secure the property. Our last storage facility had the rolled barbed wire on top of their fence and we never had a problem there. The only reason we left was because the property sold and it was no longer going to be a storage facility. Bergstrom Storage doesn't care. They will just rent to the next rv owner that walks in the revolving door. That is why it is month to month I suppose.

*Please note this review is based on the guest experience I received. I haven't actually put…read moreanything into storage at this facility* I called SecureSpace to inquire about a storage unit. I spoke with Jimmy D. on the phone and was extremely impressed by his intentionality and how thorough and informative he was. He made sure I had a clear idea of what size unit I would need based on a few questions he asked. I scheduled a tour of the facility. Jimmy D. made sure I understood the pros and cons of indoor and outdoor units, etc. Based on those initial interactions, I feel confident that SecureSpace is a great option for me!

Came to check on some unit sizes and pricing. Jimmy D the property manager is so amazing on…read moreexplaining everything you us. I'm coming to rent here in August. Very clean facility and the manager Angela is so sweet!! Her follow up call and the 1st day access was great she made sure that I had all the info and my gate code to work she also showed me how to use the lock.

Great customer service!!! Sherry and Tom are the best, always there to help! Super clean and…read moresecure property!!! If you want very safe and secure place to keep your belongings go there

Sherry is amazing!! Repeatedly she has gone above and beyond and provided the best customer service…read moreI've experienced to date, and I've had numerous experiences with storage companies as a former military family. Seriously, I'll never rent anywhere else as long as she's there!!

I really enjoy the staff who works here at East Central mini storage. It isn't the most convenient…read morewhen you have to make an appointment just to speak with someone. When you perhaps need a lock cut or need anything of the storage unit nature, it's not as easy as walking into their office. But when you have the appointment, they are so helpful and nice. I suppose that's really not so bad considering the decent price in this small storage unit operation. The units are just fine and what makes this place special is the unique, local vibe to it. No corporate gimmicks or pricing.

East Central Mini Storage has exactly what you want in a storage complex…read more + It's entirely made of drive-up units (aka, no lugging couches up elevators) + It's a locally owned business + Competetive prices + Gated Access, where everyone has a unique code + Lights in all the units + Centrally located I haven't been here long, but so it's rained 3 times since I signed my contract and there's been no flooding in my unit. There are large gaps between the doors and the ground, but that can be fixed with some plastic wrap if you're super concerned about it. Overall, I'd recommend this facility to anyone who's looking in the area.

Ive been renting from Austin Self Storage for a while now the customer service is wonderful, and…read moreI've never had any problems. Great storage.

I rented a unit online in July and because I didn't rent in person they would not honor 1 month…read morefree. I rented a 7x10 unit in July for $74 per month however when I went online to pay Nov 2025 rent they had gone up 100% to $154 with no notification in advance. I would never have rented this unit at that rate. Be forwarned very deceptive company Cube Smart Spicewood TX

Great experience with Airport Self Storage! Douglas is always professional, friendly, and very…read morehelpful! The property is secure and I feel completely comfortable leaving my vehicle there while I'm away. I commute out of Austin Airport for work, so being able to lease a unit to park my vehicle has been incredibly convenient. It makes traveling back and forth so much easier knowing my vehicle is close by and secure. As an added bonus, it costs me so much less than paying for airport parking every time I travel! Highly recommend Airport Self Storage and Douglas for his excellent customer service!

I stored my vehicle at this facility for a month and the experience was flawless. The space is…read moresecure, clean, and perfectly organized. Communication was prompt and clear from day one, and I always had access when I needed it. I loved that the location is in a quiet area with constant surveillance, which gave me complete peace of mind. My car remained in the exact condition I left it in. It was a professional, reliable service--highly recommended for anyone needing worry-free vehicle storage

On-site resident manager Mark I old Austin. Very helpful and no random monthly increases. DRIVE UP…read moreACCESS to all units was what sold me.

The best storage company this side of the Mississippi! Extremely convenient and the most affordable…read moreprices in the Austin Area. I wish I had more stuff to store 5/5, highly recommend to friends!!!!!

Just upgraded to a larger unit and couldnt be happier! Everyone in the office has been kind to me…read moreand never make me feel like I'm taking too much of their time or in the way. The grounds are clean, so are the hallways and bathrooms. I've never seen any roaches or mice or ants, though a few crickets did manage to make their way to my unit once. The security is amazing and I've had no issues with anyone trying to get into my things and I've been there well over 18 months already. Between the friendly employees, the cleanliness and the price I know that this is the right space for my valuables, I couldnt find a better deal anywhere! Oh and to my knowledge, no there are no homeless people living there, some rent units to keep their things safe just like everybody else but I've never seen or heard of any living there. It'd be next to impossible to not get caught, just sayin...

WARNING: DO NOT RENT HERE…read more After only 2 months of renting a unit here I was informed via email of an arbitrary 35% INCREASE in the per month cost of the unit, which the company slipped into their terms and agreements that they can do at any time, regardless of what the going market rate is. I was going to rent the unit for a year total, but would be paying $500+ at the end of the year to rent here versus any other facility on the exact same street. Instead of paying $89/mo for a 10x10 unit, you should go right across the street to: ExtraSpace Storage - $62/mo for the same unit CubeSmart Storage - $51/mo for the same unit PublicStorage - $61/mo for the same unit SecureSpace Self Storage - $72/mo for the same unit The company is apparently under new management, and the new corporate owners are terribly greedy and won't provide a lower Paid-In-Full rate either even if you have the resources to do so, or any other reasonable compromise. They are banking on it being too inconvenient for their current customers to move their stuff for a better rate elsewhere, and profiting off busy people who don't have the time to rent a truck and move their things out of one storage facility across the street for another. They have lost my business, and I hope you don't make the mistake of giving them yours and then having to pay 35% more for no reason whenever they feel like charging you. Just go literally anywhere else - I guarantee you will find a lower rate for the exact same quality of unit.