Back in the day, "Cheers" wasn't one of the TV shows that I watched regularly. It was hard to escape the cultural phenomenon, though, and it's theme song was known to most. A place where "everybody knows your name" is a comforting concept. And so it is at this Starbucks location. Although I'm usually working while Dear Hubby runs errands, this is his go-to 'Bucks. They all know him by name, and since our rewards app is in my name, they know my name, too. When I go by myself and give my name they'll ask where he is that day. It's very sweet. And the drinks are sweet, too. They make them just the way we like them. We have a certain customization and they nail it every time. The team at this coffeehouse are aces! I almost always use the drive-thru, but we have spent time inside or hanging out on the patio, too. read more

I went after work on 8/11 I want to mention the gal at the drive thru gave me the best recommendation for a pick me up lunch! She was super sweet I value service more than anything and really appreciated the warm welcome and fun recommendation after a long Monday. Everything was great and would get the grilled cheese with avocado spread again! This location is a bit hidden so there's no wait which is nice if you might be in a rush. read more

Starbucks - Coffee & Tea Near Me - Simi Valley, California

I stopped by this Starbucks today in the early morning to get a bagel. I was going to order it off the mobile app but decided that I wanted to eat my bagel fresh so I figure I'll order it when I'm at the store. Since I came in the early morning, I think only drive thru is open because all the chairs inside was on the table so I went to the drive thru line. There was only 2 cars in front of me but I didn't have to wait long. I got my plain bagel with cream cheese and asked for a venti iced water. By the time I pulled up to the window, my bagel was ready and my water. I tooked it back to my work office to eat it and it was great. The bagel was not over toasted and the cream cheese just added that extra delicious taste to it. The woman working the drive thru today was very energetic and polite. read more

See all

Order all the time from here they always make the drinks just right and t he staff is very kind

Wow! Today was my first time at this location. The employees are so nice! I went through the drive thru. TESLA, you gave such amazing customer service and are super friendly! It literally made my day receiving happy, kind service first thing in the morning. Why can't employees everywhere be this friendly? On top of that, it was the best Hazelnut Oat Milk Shaken Espresso I've had yet! Trust me when I say, I've gotten some terrible ones from other locations. Thank you! read more

Starbucks - The tastiest one I've ever had and the nicest customer service from TESLA in the drive thru! - Coffee & Tea Near Me - Simi Valley, California

I went through the drive thru today. The latte I wanted was out of season, so Millie recommended a brown sugar one with a sprinkle of cinnamon. It was AMAZING! She was so sweet and helpful. I'll definitely come here again read more

Great service with a fun easy going vibe! Crew works hard to make your experience a great one! read more

Starbucks - My barista felt bad forgetting my name. So she drew a portrait of me. - Coffee & Tea Near Me - Simi Valley, California

WHY WOULD A NEIGHBORHOOD COFFEE SHOP SERVE OATMEAL W TOPPINGS ( that you said NO to ) and not give a spoon or utensil TO EAT IT WITH !!!!!! - I'm told I have to ask . LOL. - This "policy" these kids are trained . . . - Your offered toppings - if you decline they are always still in the bag WITHOUT a utensil/spoon. It is comical but also extremely ridiculous. - the no spoon policy unless requested CANNOT have to do with overhead. Ohboy Seriously just plainly insulting . BIG Waste of money & time if you go through the drive through. .. THIS unexpected annoyance IS easily solved with choosing to serve food with spoon to consume it with ?. . . * having to walk back in to ask is also insulting to the intelligent of the community. Get it together management . This is just called good business . read more

Never been I this location and had a very positive experience. Coffee had great flavor and was the perfect temperature, which is a problem at Starbucks. Sometimes it tastes burnt. My sanwich was crunchy and hot like I like it!!! Staff was very friendly. read more

I never write reviews but this incident threw me so off guard that I wanted to warn other people about this woman. I have been coming to this Starbucks for a couple of years bc it's on my way to work. I work 4 days a week. I am always super nice and respectful bc I also work in food service and would never be a horrible customer. Today (11/3/25) when I went, the lady at the window was not only rude but my main issue that I'm writing this review about is because she put my name on my order as "Fiend". My name is Jayden, there is no way she misheard my name. She is always rude every time she is at the window but today was my last straw with her. That is so extremely unprofessional and just flat out mean. I go there 4 days a week to have caffeine before my opening or closing shift. If her attitude and response to me going there 4 days a week is to call me a fiend, I just wanted to warn other customers about her bc I KNOW people go there every single day so I can only imagine their attitude towards them. I've never had any issue with any of the baristas, they are usually so so nice, but the older woman who has a thick black ring on one of her fingers should not be at the window serving and interacting with people, and apparently as well as writing people names for their orders. I will not be going there again. read more

Starbucks - Coffee & Tea Near Me - Simi Valley, California

I love this Starbucks. Without exception, all the staff were great. They were efficient, knew a lot of their regular customers, and were just terrific. If I were Starbucks, I would give everyone of them a raise. read more

When I was there they refused me service because, and I quote, "It doesn't look like you need any more cake pops." It was my first time coming to this Starbucks and have never actually had a cake pop. Yes, I am on the bigger side but the fact I was refused service because of my WEIGHT???? When I asked for the manager they said the manager was not there and that the manager is not usually at the store. The fact they have kids running this store and no one to supervise while I was bullied is truly remarkable. WILL NOT BE RETURNING AND NEITHER SHOULD YOU. read more

7:11 pm, walked from far to get my dog a pup cup, online says closes at 7:30 pm. My pup loves coming here and knows exactly what we come for. Doors were locked at 7:11 p.m. I kindly knocked on the door and two of the employees shake their heads and say no with a hand gesture saying cut off, aka closed. I pointed to my watch and they kept shaking their heads and saying no. So unprofessional and RUDE read more

This is my local favorite Starbucks- usually they are great but service has fallen off lately. I ALWAYS order a Venti non-fat London Fog Tea Latte. That is made with two Earl Grey tea bags water nonfat milk and five pumps of vanilla. Since a Recent change in staffing in several of my favorite baristas have left my London Fog is wrong more than half the time . Today knowing I was speaking to a barista I had never spoken to before in the drive-through taking my order I reminded her to make sure that the vanilla was included. And again no vanilla. I know the screen has a recipe or ingredients list. Can someone please retrain these barista's? read more

it's always a hit or miss on if the baristas will carelessly make my refreshers watered down and tasteless or overly sweet. i don't get why these people can't just follow simple measurements with their recipes. i'm tired of going to this location and not knowing if my drink will be made properly when i'm spending $6 + tip on some juice and freeze dried fruit in a cup ‍ read more

Iris at Starbucks is the best. So much energy and a great attitude. Very personable. Give this woman a raise!!!

I ordered a drink through the mobile app and used the drive thru because my kiddo was in the car. The drive-thru was clean and easily accessible. There is also a large parking lot for customers who wanted to go inside. Today I would like to give a shout out to Chandler who served me in the drive-thru. Never have I ever had someone look at the drink that the barista made, notice that it was incorrect, and then say they noticed there was a problem. Chandler looked at the sticker on my drink, noticed there was not extra ice and offered to either remake the drink or get me an additional glass of ice. It's the little things, like attention to detail with a smile, that make you stand out. Thank you Chandler! read more

This is the relocated Starbucks in the Wood Ranch Shopping Center. They built a new stand alone building in the corner of the parking lot to make this a drive-thru location. Same friendly employees and great quality. The Wood Ranch Starbucks has always had great service. The employees take the time to get to know you and remember your drinks. They are still working out the drive-thru kinks, but all in all, they are doing a pretty good job. Just a little slow at times. The interior is modern and spacious. There is a nice little patio in front of the store if you want to enjoy your drink outside. read more

Starbucks - Cranberry Bliss bar. - Coffee & Tea Near Me - Simi Valley, California

See all

EVERY TIME I do a mobile order and show up faster than the "estimated time" they say something to me. I could just not do a mobile order, and order my 10 items at the drive thru and make them manually enter everything right there or I could order it on the app so they have the order already in the system and just need to prepare it. They are the ONLY Starbucks that complains. First Street Starbucks never does this to me. It's super ridiculous and makes me want to take my business elsewhere. read more

The most hidden Starbucks ever! Was on Olsen Rd and saw the sign but not the building. Even on Country Club drive it's not immediately visible. I'm not complaining but it's a strange feature of this location. It has a drive through and relatively new or remodeled as it does have some decent graphics and pictures inside. Inside is furnished in the new Starbucks style, that's to say there are very few oversized lounge chairs (if I recall correctly this location as two "lounge" chairs while there are tables and more tables. I happen to be there when it was mostly empty but I can imagine a packed house. The baristas were friendly and all were polite and quick with my order. I'll definitely be back! read more

Raised prices so high not ever going back Charging extra $1 if you don't get ice and then only filling cup to where it would be if you didn't get ice. Doesn't make sense and they don't care So you pay $6 for an iced drink where you get 6 sips of the drink so a $1 a sip. Way out of my budget read more

Very disappointing. We have Starbucks now pushing request for tips in your face when paying for your order. Ok great. Today I tipped $5 on a $12 order and the lady working didn't even thank me. Not even a smile. From now on, there will be zero tip. Ive been a customer at this branch for about 16 years. I am making it a point to get my coffee elsewhere. read more

This is my favorite Starbucks in Simi. New and improved. Very roomy. Upgraded with a modern look. But I'm not just judging a book by its cover. The HotSpot is filled with baristas who shine with lots of positive energy & smiles. Whether I walk in or go through the drive thru, I consistently get EXCELLENT CUSTOMER SERVICE! One of their shining stars is Dena who always delivers great service with a smile and a positive attitude. Based on her recommendation I tried their double smoke bacon egg sandwich and it tasted very good. Great compliment to my dark roast coffee early in the morning. read more

See all

This is one of the worst Starbucks I have been to. The barista was rude and drink came out wrong. The egg white bites were also cold in the middle. Don't waste your money here. read more

I am so upset that I even have to waste more of my time writing this review but I'm still so upset!! Last week I went to this location and went through the drive-thru. (I could walk to this store I live so close and frequest this location OFTEN!!) It wasn't until I got up to the window that I realized that I didn't have a $20 bill in my wallet like I thought, only a $100 bill. When I explained it to the new girl training at the window, she explained she couldn't take anything over a $20. I asked what if I used it to reload my card, and was told yes that was fine. She scanned my card and then I handed her the $100 and again told me she couldn't take anything over a $20. At this point, I was frustrated and I politely asked if I could speak to the manager hoping she could help me and make and exception since I had already ordered, I was on my lunch break, and needed to get back to Woodland Hills. The supervisor on duty, Emily came to the window and reiterated what the other girl has said. I tried asking if they could make an exception and he response was not only short, but rude and extremely impolite! She said there was nothing she could do and then turned around as if to go about her business. So, I drove off. I drove to another SBUX location less than 5 miles away and they were kind enough to break the large bill I had, however when I went to reload my card, I was told she had never seen anything like that, and there was a "Account Hold" on my card. I immediately called Emily at the store and asked what had happened and she told me (again snotty and rudely), "Well, you drove off". Of course I did, I was told you couldn't help me!!!! I asked her to void the transaction of reloading the $20 on my card since they never took my money and she said again, "there was nothing she could do". At this point, I was not 30 minutes late getting back to work, and the GOLD card that I have had since 2011 is now UNUSABLE!!! I'm pissed!!! I even called SBUX and filed a complaint and tried to have them remove the hold. I was told it could take up to 48 hrs and still nothing (after 3 - 4 days). My time is valuable and I have been a major SBUX connoisseurs for many years! I spend A LOT of money at these stores and DO NOT APPRECIATE being treated this way! Not to mention that I am and have been a single mom for over 21 years and get paid hourly!! Do you want to reimburse me for the time I missed dealing with all this?! I will deal with Starbucks directly about the account hold! TOO MUCH OF MY TIMES WASTED OVER SOMETHING SO PETTY AND NO COOPERATION TO CORRECT THE MISTAKE MADE MY YOUR EMPLOYEE!!! read more

I often go through the drive through at this location after my son's ice skating lesson as a treat. During my most recent visit, I had both kids in the car. The barista felt so badly that they ran out of stickers. They went out of their way to draw the cutest characters on their lemonade cups! The customer service is always on point and little things like that make the world a happier place! read more

This is a great location! While on my way to work in Westlake Village I was having trouble finding a Starbucks that would take a mobile order or that had all the ingredients for the drink I wanted. Somehow I stumbled upon this gem I don't know how long is location has been open but I placed my order it said it would be ready in about 10 to 11 minutes but it was ready within seven or eight and when I realize I ordered my drink wrong and it was missing an ingredient the barista was more than happy to help me and was really understanding. The energy here is really nice and it seems that the barista's know what they're doing, thank you again for your amazing service! read more

Seriously if you want a good drink from Starbucks don't go to the one in Wood Ranch besides the fact that I stood there in front of the counter for almost 10 minutes with nobody acknowledging me I finally had to say hello hello everybody to get somebody to acknowledge me even just to get a small drink there's trash all over the floor the bathroom had no toilet paper and then the manager Dee. Tried to say oh well school just let out so we're really busy with the drive-through but yet as I was walking in there were only three cars in the drive-through there was trash on the floors the place needs to be mopped the bathroom had poop in the toilet and no toilet paper trash cans overflowing all in all a really bad experience now let's give the drink a taste testMy grande Mocho was OK it's really hard to screw that drink up and less you serve somebody of white mocha not impressed you guys get two stars mind you I worked for Starbucks for almost 5 years so everything that I just experience was absolutely unacceptable you guys just need better management read more

See all

So pissed at 4:30 in the am I don't want to be trained on how to order my coffee. Also if I want to call the size a medium that should be ok as well . I changed my mind from riced to hot and it came with a training course on how to order . I've been going to this Starbucks for years now and this is the lamest attitude to give to a consumer. It's called customer service not teaching. read more

I am a Starbucks partner out if work due to COVID closures. This store is the only location I've been to where the partners make my complicated, super annoying drink correctly. I'm used to making it for myself at work and am embarrassed to order something so insanely specific and modified. HOWEVER, no one here bats an eye at my requests. It's so cool !!! I can't wait for my store to reopen so I can get back to making my own goodies! Until then though, this is the only Starbucks I will go to. Keep up the great work Woodranch team (+any and all borrowed partners:) !!) PS Emily and Mike are absolutely unflappable. Way to bring the customer service guys. Very impressed, seamless ordering and window pickup/pay every time with a smile. This is a tough job and you two are killing it. Thanks for your hard work! read more

I stop by this store as much as possible after work. The night crew is very welcoming and never fails to make my drink perfectly every time. The whole team is great, but Gabby and Ricky in particular always stand out to me! If I could leave a 6 star review, I would :) read more

Watch your charges ! Will not provide receipt unless asked. They were aware they double charged but due to "being busy & under staffed" didn't bother to correct it before charging me. I don't normally ask for a receipt but decided to this time since it was close to $30 thought it was a little high. Sure enough overcharged $5.75. Had I not asked for the receipt I would never have known or had proof. I go here often and the staff is nice but not going to pay more than I already pay. So beware. I won't be able to correct this till I get back into town. The line was long thru the drive thru and wasn't able to walk in. Corporate office closed today. read more

Went today and not only was my order wrong but the cup wasn't even filled with the drink. Very sad. Won't be going back to this one as this has happened at this location before as well. read more

Starbucks - Took ONE sip and realized how weird it tasted and how light the cup felt. Drink missing at least an inch of drink - Coffee & Tea Near Me - Simi Valley, California

Walked up to the Starbucks at 7:25 to find the doors locked and the lights turned off. Associates inside at the counter had obviously closed early and didn't acknowledge us even though it says they close at 8 o'clock. Very disappointing read more

Not a good experience. Staff did not greet me and it took forever to get my drink. Needs better management and training. Do not recommend. The other Simi location is better! read more

This location is a great place to study, meet friends, or just relax by yourself. They have plenty of tables with plugs, and the staff is always friendly and courteous. It's clean and welcoming. It can get cold if you're there awhile, but I expect that at any Starbucks. read more

I go to this Starbucks store because it's near my house and on the way to work! This is a 2nd tier store that provides barista training to newbies. The store is clean, inviting and a quaint location to hang out with friends. I go to this store almost every day. The food is good and the coffee great! Their service is impeccable and the baristas are on top of their service. The more experienced ones like Veronica, Cameron, Jessica, Cierra, Alice, and few others have been the foundation of this good and friendly service. Probably, due to an amazing person and store supervisor/manager by the name of Michele. She is dedicated, diligent, and very focused in her work! Well done! read more

Starbucks - Coffee & Tea Near Me - Simi Valley, California

It says it is open till 7:30 pm Monday Tuesday Wednesday then Thursday Friday Saturday Sunday till 8 pm and I swear 3 times I have been there before closing and only drive through is open !!! And what if I am jogging and don't have car at this moment and need something to drink so bad !!!! read more

Updated review. Bad customer service! Long waits even with only one vehicle in front of you and no apologies! Hot drinks and food get cold with the waits! Requests for rewards to be applied are ignored! I will start making my own drinks at home to avoid paying a high price for a lack of service! read more

The ladies and gents at this location have my heart. They're always so sweet and accommodating, even when I mess up and order at the wrong location read more