When it is in the mid 90s you do not ask your customers to wait outside for a promotion. Especially when there is nobody waiting in the shop. If you are worried about space for people to order, you organize a line to the side. And if you tell one person to wait outside, you better tell everybody. Very bad customer service to ask a person to wait outside when the area is facing a heat wave!!! read more

Jamba - Juice Bars & Smoothies Near Me - Simi Valley, California

Update, this Jamba juice took away its public bathrooms. Hey Jamba I am a paying customer, not a street walker with poo on my pants. If I am ordering $15 worth of Açaí Bowl have the decency to let me pee and wash my hands. read more

Their juice was delicous my kids love here. Employees were super nice, friendly and professional! Will definitely go back there more often.

The manager Andrew is absolutely awesome ! It's so clean and staff is very friendly . They always get my order perfect .

All of the delicious Jamba treats and good service. But holy cow the prices are high! Still nice for a treat but maybe not as frequently Recommended and I am sure I'll be back read more

I had the best experience here! Andrew was so kind and helpful. Thank you for your excellent customer service Andrew!

Very courteous and friendly. Shelby always has a smile and Andrew makes the best dranks

Some kid ignored me for five minutes while watching big bang theory on his phone, then made my drink wrong.

Honestly the drink was tasting a little funny and i was light headed afterwards. The worker at the front was "Grant" and he provided great service on all ends read more

I'm a frequent customer here. The app ordered to wrong location so I called the store. GM Andrew said they were closing and they refuse to cancel & credit for this situation because the app messes up so much. Will never return to this location! read more

Loved the service at this location! I misread the menu and ordered the wrong smoothie but they happily accommodated me! will definitely be coming back! read more

Their classic Orange Bang is to die for! Started to go to the Moorpark store just moving here to Simi Valley.

This Jamba Juice is by far the best Jamba Juice in regards to customer service satisfaction in the entire county of Ventura. The manager here is wonderful. The staff is as well, and they go out of their job to satisfy their customers. In addition their smoothies are off the hook. read more

Amazing customer service. Andrew was very quick and friendly. His staff treated my family and I with a great welcome! Definitely coming back read more

Jamba - Peach perfection - Juice Bars & Smoothies Near Me - Simi Valley, California

Peanut butter Moo'd is one of my favorites . My guy likes any smoothie with banana in it especially the strawberry wild . The calories are high so this is more of a desert place to me than a healthy juice store . Although i've never tired any of the greens drinks. On a hot day My ultimate favorite is the Bold n Cold brew with the cloud . read more

Warning!!!!! This place does not make fresh Açaí bowls!!!! Will be going elsewhere on the future!!!

Andrew and the crew are amZing!!!! Got everything we needed super fast super clean. We are down here from Oklahoma baby! read more

Jamba - Juice Bars & Smoothies Near Me - Simi Valley, California

First, the address is on Tapo Cyn which is the entrance to the El Paseo shopping center. I'm not from around there so it took me a few circuits to find it. I stepped inside and walked to the clearly marked mobile pickup counter where I was thoroughly ignored by two employees. The third employee finally acknowledged me and I felt as if she felt she was doing me a favor by tending to me. She went to the fridge to retrieve my three smoothies and grunted "straws over there" and shrugged her chin towards another counter. The smoothies were well made. It would have been nice to have felt like a valued customer. read more

My daughter is sick and we are headed out of town for a softball tournament. I ordered her a Jamba Juice with an immunity boost in order to help her feel better and sooth her throat, which was so sore. I also ordered a couple of other jambas for the rest of the family. They completely messed up our order and didn't deliver my daughter's Jamba Juice. When I called them, they offered to refund hers, but I never would've ordered the others if I weren't ordering for her. Terrible customer service. They acted like they had done nothing wrong. They did not offer to deliver her smoothie separately. read more

Today I ordered 2 blue vanilla sky drinks, only one was made. I ask it was supposed to be 2 instead of one, order taker girl confirmed, but the other girl who was making the drinks didn't say nothing nor did she even apologize. She made the drink, walked away. Some other staff poured it in the cup from the mixer and called the drink name. Very rude, and unprofessional. Some of the staff definitely need retraining. I'm sorry if you don't like your job just quit, so someone who really needs a job can have a opportunity. read more

I went here last Sunday to treat my spouse and I for some açaí bowls. my spouse ordered while I went outside with out kids to grab a table. when my spouse brought out our bowls they was watery apparently a woman walked in and all the male employees was gawking and staring so much that they forgot our bowls on the counter. I went in to complain and show them how watery our bowls are and they looked at me as if was an idiot. I wanted them to remake my açaí bowls but when another costumer walked in to complain how their açaí bowls was also watery I told them to just give me a refund. the young male employees are very impolite. I might give it another shot I might not. read more

Today is 1/4/24 I'm a DoorDash delivery driver. Accepted a delivery for a customer named Gustavo. When I arrived at JJ the order was already finalized WITH an ISSUE. One of the drinks were already substituted without the customers consent. I was told to call the customer and tell him that he was getting a plain orange juice rather than a orange/carrot juice. WTF? The JJ employees should not assume and make the customers mind up for them but rather wait until the driver can call the customer to see if they want an entirely different drink. Where the hell is customer service these days anyways. The employees were more concerned about cleaning up and it was only 6:30pm. If I was Gustavo.... I would just order from boba time next time! read more

Came here to get a protein smoothie, it was alright it was too thick. I wish the drinks were different more healthier less sugar. It was really clean, the inside an the bathrooms. Customer service was great also read more

Jamba - Juice Bars & Smoothies Near Me - Simi Valley, California

Customer service at this location is horrible. I arrived before other customers were inside the store, ordered 2 smoothies and 2 bowls. Three additional customers arrived and placed their orders. All 3 customers that arrived after me received their orders before me. I questioned why and was told because bowls take longer to make. The employee asked what I wanted them to do, and I responded make the orders in the order they are taken. Not finish the customers' orders that arrived after me. My time is just as valuable. read more

Drove a couple miles because I saw this add online, when I got in the store they said it wasn't available. So I spoke to the employees and they said they couldn't help us, after we had placed an order :( false advertisement isn't cool :{ read more

Jamba - Juice Bars & Smoothies Near Me - Simi Valley, California

Terrible experience at this location. Waited 30+ minutes to get my 2 drinks made when customers with large orders (who had entered the store after me) got their drinks and food items made before me. I had walked up to the counter after waiting. Employees were looking around to find my name and order on the screen. When I told them the order, they hadn't even made my drinks yet. Bad experience with the Manager at this location same day. Phone call was not professional at all on their end. Manager did not say anything helpful nor did they care about the bad experience I received as far as customer service. Had the audacity to say "your drinks were ready. Behind the counter" How is a customer supposed to just automatically know that their drinks are ready, & "just behind the counter" ? Typically you would call the drinks out or name on the order , customer comes to the counter and the drinks are on the counter. Not behind the counter with no name or drink order called out within 30+ minutes of someone waiting. I was a polite customer just as the others. Who didn't say anything until I had realized the way I was being treated for no particular reason. No one called my order I was standing there listening, waiting. The manager also said "sorry you felt that way." Instead of trying to listen and understand why I was upset over the experience. Will not be going back to this certain location. read more

Cashier was super nice and attentive, very proactive about orders to make wait time short!

By far my favorite Jamba Juice location. In Simi Valley there a several locations, luckily I live closest to this one. Every time I enter this location I'm greeted with a smile and it's always clean. I order the same acai primo bowl every time with no honey. Most of the time they offer to add more fruit since I go without the honey. They're quick and kind. read more

Me: Strawberry bowl with no peanut butter. Register: Allergy or preference? Me: (thought) I bet if I say preference, they are still gonna put peanut butter in it. Me: Preference. Received strawberry bowl with peanut butter. Ended up throwing it away because I hate the taste of peanut butter. My friend went on a rant about how they could have killed me if I had a peanut allergy. I work in the food industry and I automatically assume someone has an allergy if they ask for something omitted because it is better safe than sorry. I still like going here, but please be careful if you have allergies. They may overlook omissions. read more

Hours say they're open until 7pm. Here at 6:40pm and the girls inside insist they are closed. Looks to me like they're being lazy.

Came to this location tonight for a liquid dinner since I had a big lunch. First time here, guy was friendly. They were playing my kind of music so I was already happy!!! Ordered a small peanut butter banana and the strawberry swirl for my friend. It was pretty good but the high calorie one with frozen yogurt is way better! Lol. Place is clean and in a big shopping plaza next to Coffee bean, so easy access! Would come again. read more

Loving The Spot Cafe for its early morning hours, countless tasty healthy choices, meal planning, juice prep, super nice and helpful staff etc... read more

Jamba - Juice Bars & Smoothies Near Me - Simi Valley, California

They refused to accept my money for a $27 order! Told me to go to Vons to break the $50 because they said they're not allowed to accept anything bigger than $20 Why be in business if you're refusing money and are afraid to use anything to confirm if you have fake bills or not? Makes absolutely no sense in the year 2020 Need to invest in a fake bill detector or at least a pen!! Come onnnnnn!!!! 866-465-2622 read more

Quick service. They actually listen and get orders right. They even layer oatmeal :-) They're awesome here! read more

Jamba - layered oatmeal banana w/ brown sugar - Juice Bars & Smoothies Near Me - Simi Valley, California

I love Jamba Juice. They have options for all sort of people. You can eat/drink healthy or less healthy which I really like. I usually stick with their healthy side of smoothies. Service: outstanding service. The cashier was a happy cheerful guy. It is a fresh breath of air when you see someone genuinely smiling at you. Food: this time I ordered their Island pitaya smoothie bowl. Honestly I did not even look at the name properly when I ordered. It said that it was a smoothie. I loved the taste of the bowl. I was not expecting it to be as cold as a smoothie. My teeth felt very cold so I had to eat it in 3 portions so that It can warm up a bit. I get the idea of a smoothie in a bowl but it is definitely not for me. I will rather stick with my smoothie than a smoothie in a bowl with a bunch of harder food items like granola and chia and banana that is hard to consume simultaneously with a really cold smoothie. The taste of the smoothie was fresh, banana looked as if it was just cut up, the granola was not too sweet, the honey added a nice sweet touch to the bowl. If you don't have teeth sensitivity to crunching on a cold smoothie then By all means go for it but I definitely won't. I will stick with their smoothies and carrot orange juice that they have which is very fresh and it is actually a great combination of citrus and a sweet taste yummy. read more

See all

If I could give a double zero I would. Tyler is the rudest employee at any retail location I have been too. After letting him know. We had ordered a large drink and they made us a med he went to the back to get the dirty blender they had piled up in the back and transferred the original drink to a bigger cup added water to the dirty blender to wash it out and pour it to fill the bigger cup. That is the most disgusting thing ever. So when I asked for a refund he rudely snapped at me "What's your problem it's still from your blender". Just a horrible disgusting human. Everyone watch how they make your drink. That is disgusting . read more

The place was as busy as I've ever seen it on Saturday. The workers were a machine, calmly getting everybody's order done, and no customers complaining. Good job! Watermelon? Oh, yea! That's going to rival my favorite Acai. read more

Just got turmeric smoothies and chunky strawberry fruit bowls. The assistant manager Gabby prepared the bowls and she dropped the serving spoon on the ground and she picked it up and put it back in. When I mentioned it she denied it, said she's the assistant manager and wouldn't do such a thing, then said that she caught it mid air and it was the blueberries that fell on the ground. I'm not gonna argue. I'm just disgusted. I feel bad for whoever will get served with that dirty spoon. No so many what if's entering music mind. Makes you want to just make a home made smoothie. The place looked filthy, no name tags worn, her shirt was so dirty, there was no good energy coming from either Theresa or Gabby. I also saw the piling of blenders. Now I wonder if my stuff was prepared with dirty blenders & utensils. Not coming back here again. read more

I travel out to Simi to pick up my purchases from a local store. So I've had the opportunity to do mobile orders several times. Mind you I only order the exact same drink. BUT this time.. I walk in and a few folks were waiting for their orders ( which I assume were placed before mine came in). New customers walk in- they order and are served within minutes. And I'm still waiting on my Pb&j pea protein w/ added blueberry smoothie. It took longer then it should have. I didn't want to complain to anyone. But man oh man. I should have just found another shoppe. It was the worst ever! It tasted like protein powder and water. It had no honey and the blueberries weren't blended properly. The two stars are for the first few times. I hate to say this but after reading some of the reviews, I do believe it had to do with race. I was the only non- white customer that had to wait until everyone was served and out the door. To make matters worst, the store floor was beyond sticky. read more

the workers here are absolutely the best so sweet!!! they are super quick and always delicious!!!! always complimenting me!!! This store gives of the best vibes!!! This is the only jamba juice I will ever go to!!! Summer Ariel Grace and Dani are the sweetest humans on earth!!! read more