Thank you to the lovely ladies working last night who were able to fix my cousins matcha with a lined caramel cup! They were so understanding we didn't know you ask for drizzle around the cup when you ask for caramel (extra). We left very happy and understanding of how to correctly order. One star off bc the vibes are scary at night but lowkey perfect again if you study,that low light needs some orange hue or something no that hospital lighting. read more

Love this location! At the Regal Plaza, plenty of parking... Whether you like sitting inside or outside there plenty of options! The service is great! The young ladies/baristas were very sweet. Highly recommend! read more

Very friendly, clean restroom and coffee served hot and exactly like ordered. No drive thru but easy parking.

It's been a while since I have received great customer service at a Starbucks. This morning on my way to Camarillo I stopped by this location for a cup of iced coffee. Lots of parking, lots of indoor and outdoor seating near a water fountain. The cashier was friendly and helpful so was the barista making my drink. Coffee tasted good with just the right amount of milk I requested. Thank you to the entire team at this Starbucks for being amazing. read more

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This location messed up yesterday. I spent $72 on travelers coffee meant to be for a 10am brunch. Ordered it Friday to be picked up Saturday at 9:30am. My husband went to pick it up and it wasn't ready. He didn't get to the party until 10:25, then there were no cups included to serve the coffee. So wasn't able to serve the coffee until 11 after having to go pick up the cups. At that point, it was getting close to Lunch and it was pointless as the pastries to go with it were now eaten up. I spent all this money and ended up wasting coffee because by 11 no one was interested. Very disappointing. read more

I'm not huge fan of Starbucks I always prefer more boutique coffee shops. Although the coffee is always consistent you always know what you going to get. The stuff we're very friendly and the store looks like it was remodeled recently. Everything is new and nice. I recommend this branch it better than others that I tried. Thank you ! read more

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I'm so disappointed in the girls that work here at this Starbucks! We spent $20 on food here and sat outside to eat, then my 3 year old and I (pregnant) needed to use the restroom, they denied us saying we can't and I asked why but they said they were closing soon! It was 7:42 pm and they closed at 8!!! They can't even let a paying customer with a toddler use the restroom for one second?! I asked twice after I was shocked at the first no but then the other girl told the other worker there to close the restroom door and not let us! So rude, also after I bought food and drinks, we went and asked for water and was also given a hard time asking if we were paying customers because they don't just give water to anyone! Like what is going on with them (this was before the bathroom issue ) please a manager needs to coach their employees that were working the closing shift on 7/12/24. read more

I recently started working in the same plaza as this Starbucks location. I'm not from this area but coming to this Starbucks makes me feel at home. I noticed their "welcome home" handwritten on top of their door this morning and it made me realize that I definitely do feel at home. Staff is always friendly, I was never greeted by someone who is not. On my frequent visits, I am greeted by Kasey and Alex whom I wanted to shout out this review to. They have always made me feel welcome and like a "regular". Thank you to Kasey and Alex, as well as the rest of the staff, for always making my daily Starbucks trip a great one! read more

Starbucks - My regular white chocolate mocha frappe, no whipped cream! - Coffee & Tea Near Me - Simi Valley, California

Super clean/ Super nice staff, lots of outdoor seating even some out of the wind . I had the Chocolate Mint Frap and he had a vanilla frap Yummy! read more

Starbucks - Vanilla & Chocolate Mint Frappuccino - Coffee & Tea Near Me - Simi Valley, California

This is my local Starbucks. When I come to this Starbucks the wait is way to long. Don't recommend wasting your time at this Starbucks. Rather drive through McDonald for coffee at this point. read more

I frequent this store weekly minimum. And today is the last time I step foot in that store. I ordered a decaf americano. Splenda and half and half. Get to my car. No spends and no half and half. Go back and ask for it. I'm met with a sour faced girl that was not very friendly although her effort to be friendly were clearly failing. I told the guy twice DECAF. Well 1/2 way through my appointment I realized I did not just drink decaf. Nope. Regular coffee I order decaf for a reason. And that reason is caffeine is bad for me. I spent the following 2 hours pulling my guts out thanks to a shitty cup of coffee. Thanks for that guys. At least the little kids in there don't know what good customer service is. But if they keep going to that store they will Never learn what good customer serve really is. Y'all charge to Much to be treated like that. The staff seems to have a big turn over. That says something about the store. And the sour one.... She's been there for a while. That's a shame. read more

Beautiful interior from before. The new remodeled interior really gives it a new opening space, somewhere to hang out with friends and family. The service from the staff have been nothing but top notch. They make you feel welcome. The variety of food is limited as the star of Starbucks is of course is there handcrafted drinks, ranging from Coffee, Frappuccinos, and there cold refreshers. Food comes second with sandwiches, pastries and other snacks to go. The good thing about this location is that you can get a nice cold drink to go and visit the other food court spots like Wing stop, Baja Fresh, or even Panda Express. read more

Starbucks - Interior of the new remodeled Starbucks - Coffee & Tea Near Me - Simi Valley, California

Staff here is so sweet and patient!! I used to go to the drive thru on stearns but after constant bad experiences I started to come here and it's so consistent! My coffee always tastes amazing. It's the little things that make your day lol! read more

Starbucks - Coffee & Tea Near Me - Simi Valley, California

Very happy this location is done with their remodeling, I was picking up my coffee at a different location nearby and it was not the same, when I come to this location i feel welcomed and everyone is so nice. I'm so happy this location is open and I love the sticker I received on my order. read more

Starbucks - Coffee & Tea Near Me - Simi Valley, California

I had a wonderful experience at Starbucks thanks to the cashier Kel! She was incredibly kind and patient while taking my order. Her excellent customer service made my visit enjoyable, and I'll definitely be returning! read more

A great location! Quick and yummy drinks, clean space. Overall a good experience here

This is such a great establishment! The employees are fantastic, this location's customer service is phenomenal. I was in a bit of a hurry and ordered the wrong drink (which by the way, wasn't for me) I shortly realized after and went back inside to explain, they said no worries and gave me the CORRECT drink within minutes at no charge. While allowing me to keep the other drink. The lady with the tattoos, whom I spoke with, didn't catch her name but I believe she was the floor manager was the nicest ever!! Thank you again. It's the little things! read more

Starbucks - Left: is the correct drink. (Mango refresher, sub lemonade for coconut milk. Right: Pink Drink. - Coffee & Tea Near Me - Simi Valley, California

Just moved into Simi Valley last week and this has been my go to coffee shop for the last couple days early morning. The staff here are really friendly! So that is a plus, the location is newly remodeled and it's absolutely gorgeous, and it matches the more modern Starbucks locations I've seen throughout the valley. I have a go to order, always getting an oat milk latte. The last couple times I've noticed they can probably dial back the steam because that oat milk burns so quickly! Otherwise, I'm super super pleased with this location cannot wait to come back! Thank you so much for putting in that time and effort every morning making sure my order is right! read more

Dear Starbucks employees here and elsewhere - please read mobile orders more carefully. I don't ask for much, just the right cup size and amount of sugar. I am not asking for my Grande to be served in a venti because I'm trying to score a free 4 oz of black liquid goodness. No, I'm drinking this damn thing in my work car and trying to avoid spills (also leaving room for cream sometimes). This is really an issue when I want a decaf which you guys don't make anymore by the pot so you do a pour-over. So whichever high school drop out (it's 930am on a Wed.) just made mine put 4 extra onces of water into my coffee that was made for just 16. So I'm sitting her enjoying some majorly thin java. Yum. Also, NO the sugar doesn't magically mix itself into the coffee. It needs to be stirred. Too busy or lazy to do this, then put out something for me to do it with. If this sounds like making a mountain out of a mole hill, try having it happen every 5th order... read more

Smallish location near the Regal Cinema, Yogurtland, and more. Dear Hubby, Dearest Daughter, and I were there on Christmas Day in search of a heated space and warm beverages. We'd underestimated the crowds at the movies after families had opened their gifts earlier in the day. We didn't want to see our chosen film from the first row of the theater, where we'd need a chiropractor to straighten out our necks thereafter. It was really cold out that day. Pleasantly surprised to find Starbucks open, we dropped in for lattes. Many of the staff members, and the patrons, too, were all decked out in pajamas. Guess I missed the memo that it's the new out & about attire on Christmas Day now. Cute and comfy! The store was hopping; all the seats were filled, and the line was steady for ordering. Seemed like they had an extra barista on for the day, as the drinks came out quickly. We ended up going outside and sitting overlooking the fountain, shivering all the while, as there was no where to sit inside. Definitely, the outdoor space would be pleasant on a nice day. Not so much when it was in the low 50's. We'll be back another time when in the area. read more

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This Starbucks sucks I spent $12 on two drinks and was very disappointed with my order, it's been twice that I order a iced caramel macchiato and they make into the other drink I ordered which is a iced white mocha no whip. It's literally the same drink just different label. These people are so lazy to make my order correctly. It's not rocket science, nor is it difficult. Maybe rethink your line of work baristas. read more

Worst service. Waited in line for 5 min with 5 people behind to have order taken. Couldn't wait any longer. Went to Starbucks on Stearns Ave in Simi Valley with way better customer service and more efficient. Not the first time I experienced this... they look at you like they just don't care. read more

An average Starbucks experience. The only special part is that if you've spent lots of time in SV you're guaranteed to see at least one person you know here given the very limited options for a decent cup of coffee (and a decent place to sit and chat or do work that has wifi and bathrooms) in town (: I would recommend ordering ahead in the Starbucks app if you're in a hurry. And maybe taking along a second driver if you're unwilling to walk a little bit after parking or don't want to deal with "a lot" (by suburb standards) of traffic/pedestrians in a parking lot, which happens sometimes during busy times.I order ahead most of the time, and my drink(s) will usually be waiting safely behind the counter of the pick up area by the time I drive there. I've never had any issues here with them making a drink wrong or giving me a wrong order, etc. And ordering in the app means your name won't get butchered, yay! read more

You can never ever find a Starbucks, not. Kidding aside, there everywhere...sometimes 2 on a given block, and certainly averages one every mile or so. But this Starbucks is a little out of the norm. A corner location located in the Regal Movie lot, is grandiose in height, elaborate in design -- that is, from the outside. The inside, the same familiar setup -- with a handful of tables both high and standard (...and few outside, too). The service was quick, the drinks were on-par with any Bucks...I have nothing but positive things to say. It definitely will do the "trick" when you need a lift. read more

This was probably the sweetest group of people working at Starbucks location. They were all personable with each person in line and people coming up to the mobile order area. Cass at the front was so nice and smiled at every person who walked in purposely getting off an exit early to go to this one. read more

This location doesn't get enough good recognition. I come here a lot, and sure sometimes things don't run smoothly but 99% of the time I get great service and my coffee is consistently perfect. These guys work really hard and I feel like our locals are a bit hard on businesses. Highly recommend! read more

This is essentially the only Starbucks I visit in Simi. It's nearby where I visit and is an easy on/off option before or after the 101. It's small but quaint. There are always people in no matter the hour working or meeting. I regularly see Simi Cops in here grabbing their cup of coffee and the staff seem to know them by name, so it has that smaller town feel to it. They were out of Blonde Espresso more than once when I came here which is too bad. The restroom is only a single person and can be hit or miss on if it's super clean or occupied for a long time. Aside from that, mobile pick-up works great and the people here working are very polite. read more

This is a pretty decent Starbucks on the east side of Simi. It is conveniently located in the Regal Movie theater parking lot. It is pretty large in size and there are seats outside as well that are shared with the other restaurants. They recently put in a large refrigerator section for lunches/snacks/other Starbucks beverages. There are plenty of different items to choose from. They also have a large pastry counter by the register. This Starbucks does get quite busy. The door on the street side is the best one to enter at because it is located closest to the register for ordering. The pick up counter is a bit small and everyone tends to bunch up there waiting for the drinks. The employees are friendly and helpful. It is clean and well kept inside. There is plenty of parking, but since it is close to the movie theater it tends to fill up quickly. I like to frequent this Starbucks when I am on this side of town. read more

I don't think enough people give good reviews. Only see people review when there is something to complain about. Just wanted to say thank you for your amazing service. I come to this location intermittently when I'm running late for work. But the staff here is alway cheerful and incredibly helpful, nice, and attentive. Especially at 5:30am. I'd love to name drop. But I'm terrible with names. Keep up the good work. I really appreciate the smiles and good vibes. Really a pleasant way to start my day. read more

Friendly staff, clean store, fast service, and can I just say- they made my complicated drink right! I always feel obnoxious ordering it, but I was a barista myself for years at Starbucks, so I have earned my fancy schmancy order.. but really, it is always a blessing when the barista looks you in the eye, hands you your drink, and truly made it deliciously. That barista went a step ahead; wish I caught her name. Very pleased with this service! read more

This is a great location that is convenient with friendly and consistent customer service. The drinks are just as good as well as the food options that they provide. The location is key as its a corner location that is walking distance from Regal Cinemas. You can grab a great coffee, small bite, and then catch a movie. read more

The baristas here are exceptionally kind. It's so rare. Now-a-days to experience any kind of good customer service. So when I see it it sticks out like a sore thumb. Kela really cares. My friend took a drink and made a distasteful face. Kela saw it and asked him if he didn't like it and then provided assistance to make sure we left happy and satisfied and that he knew how to order the drink next time to attune to his taste. Plus, my drink was incredible! I wish I lived near this Starbucks to support them and this awesome staff more. read more

NOT VERY IMPRESSED. I've been a "regular" (weekly) customer here for almost 2 years now. Always liked it but came in on 6/28 and all of the upholstered furniture was gone. Nothing to replace it. The floors were being wet-mopped at 5pm on Friday! There was no half and half, almost no whole milk (so you know it had been standing). I certainly didn't feel welcomed. read more

Broken bathroom, completely disorganized barristers, slow. Disappointing in all respects. read more

Starbucks - Coffee & Tea Near Me - Simi Valley, California

This is the best starbucks in simi, this location is awesome, all starbucks are the same but the customer service here is really great, the employees are always so happy and excited to see you (even if they dont know you) every time i come here i literally leave in a better mood, they always get my drinks perfect too and they always give great recommendations which is great! Updated: like i said above i love this place the reason i brought it from 5 to 3 is because everytime i come the bathroom is disgusting thats all. read more

This starbucks is super small, there is a few tables. It is nice inside just small. The customer service and coffee is great. Just don't like the location. Being small makes it really crammed, so then you have to sit with other people and share the tables. read more

Slowest Starbucks in the Simi and San Fernando valley. Have sent a complaint about this location and thought maybe they have fixed their problem. Nope still same problem- there is always a line at the mobile and regular pick up. Today, I ordered mobile at 832a, app said it's ready I go inside, huge line by the counter (same pick up location as in store - which is a problem!) I see a cup resembling my order I try to check it, the staff who's job was to hand orders, stops me and says what's your name? I gave her my name- she confidently says it's not ready yet. After 10 more mins I ask for her to check, it was there all along. Total wait for a mobile single order = 20 mins! read more

opps, missed a spot,... lets hope the work area is better,... Well I'm sure if they try harder they can clean up lets see what happens, i'm guessing not yak read more

Starbucks - Coffee & Tea Near Me - Simi Valley, California

I come here every morning at 5:45 am to get my morning Venti coffee before my workout session. The place is always clean and ready for business. The staff here are kind and welcoming, even this early in the morning. What I found interesting was that the same coffee that I pay $2.45 in Simi Valley costs $2.25 in Chatsworth. The taxes in Ventura county are cheaper than in Los Angeles county yet the coffee is still $.20 more expensive in Ventura? I don't get it. Anyway, never had an issue coming here. read more

Wonderful location! Great parking. Good service and good coffee drinks. Fun to come and have a coffee and a wrap here on weekend mornings after the gym. I am really hoping they will expand their location to the vacant spot next door!! More seating would be great and business would grow. Would be so nice to have a cappuccino and conversation with friends after a movie, with a 'sit and lounge' vibe on couches. Some expansion ideas below!! read more

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