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    Baskin-Robbins

    3.2 (48 reviews)
    Open 11:00 am - 10:00 pm

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    Oreo Cookie Cake
    Sergio m.

    Thank you to the Manager/ Owner of this place. My birthday cake always comes out delicious!! This is my 2nd year in a row getting my Oreo bd cake. Of course the ice cream is always good as well!

    2-scoop Sundae
    Lynne A.

    So I haven't had ice cream in months, and haven't been here since I was a teenager. Got here today about 1:45 only one guy working and a few people in line ahead of me. I had a two scoop sundae. The Carmel truffle and the Reese's peanut butter. Both were tasty but the scoops were super small and covered by a lot of whipped cream. The cherry tasted old and funny. Like it was sitting there for months. 7 bucks for a small Sundae! Meh....... Should of went and got frozen yogurt elsewhere.

    My Grandkids waiting to get there cones on .
    Victoria H.

    Our go too Baskin robins in simi, always clean, fun and the best customer service. Very nice workers and accommodating. I brought in all my 7 grandkids for the promotion of $.99 cent kids cones. The promotion was per customer so it would have had to a been 1 transaction per one but they went to bat for us and let us pay all at once. My grandkids had the best Ice cream time ever here. Thank you Baskin Robins for always taking care of us. Especially when my grandkids came into town to visit .

    Ah, the siren call of Baskin Robbin's on a summer's night.
    Lianne K.

    We had a really good experience last night at BR. I didn't catch the names of the two younger men working behind the counter, but they did an amazing job. Friday night, after a warm summer day - lots of people were in the mood, like I was, for a cool treat. With only two working behind the counter, it could have taken a while to be served, and there was a small wait. Overall, though, they kept it moving, and were obviously hustling. Not only that, they made sure to greet guests as they came in, and said good-bye and thanks when they left. There was an aerobic workout going on back there, as the guys never stopped moving. Despite being in the middle of a busy night, the store looked clean, which is no small feat with melting ice cream involved! Lots of families came cycling through, with kids excited for their ice cream fix. One of the joys of summer! While it may not be "gourmet" ice cream, I am partial to their Watermelon Ice, now renamed Watermelon Splash. With 31 flavor choices, there surely must be one you'd like. The five stars are for a combo of the reliability of this company, plus the two stellar employees who were doing a great job during our visit. Summer night food craving tamed!

    Gold Metal Ribbon with waffle cone
    Shawna R.

    So many new and interesting flavors and of course the good old fashion originals I grew up eating as a kid. I ended up getting a waffle cone with one scoop of Gold Medal Ribbon. Perfect size. The bf got a brownie hot fudge sundae. Note the brownie is super chocolate, but really good. But here's the thing, I'm only giving three stars for the simple fact that the guy working the counter seemed like this was the worst job ever. He had no facial expressions, he looked super bored, and he wasn't friendly. Like c'mon who isn't happy to work in an ice cream shop ??! I'll update review if I get better customer service. But until then, have some employees that are nice and friendly and even smiling working here.

    Banana split
    Christina M.

    Please for the love of god train your employees that when they have an online order and hot fudge is included in said order to please put it in a separate container so it doesn't melt the ice cream it's only common sense.who wants to order ice cream and then have a runny milk shake when it arrives? Completely wasted my money.I will be calling grub hub to get my money back.

    Another angle. There the ice cream is not even packed into the quart container.
    Josie H.

    My husband went to this store to bring me home a pint of Chocolate Fudge today. What he brought home was a 3/4 full quart, which he paid for a full quart. My husband had to try to tell the employee how to scoop ice cream without injury. Still this young man was not successful. This quart was not weighed. No customer service was received. Other stores in town do not have this flavor. My quart weighed 1 pound, I ounces. Far lighter than I have ever received. Worst service ever.

    Entrance...
    J P.

    Nice employees at this location. They were friendly and had smiles on their faces. This store was very clean. Lots of free parking in front too! I highly recommend this location... Nice to still get service with a smile

    It's it time for a tasty treat? Jenna's there to help! Thanks again.

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    3 years ago

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    3 years ago

    my favvvvv!! really good deals too! I love their cakes but their sundaes all but the spot!

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    9 years ago

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    11 years ago

    Always very friendly service at this BR. Hands down the best chocolate shake in Simi Valley.

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    10 years ago

    Lack of customer service left a very bitter taste. You need more than ice cream to keep people coming back.

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    11 years ago

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    Page 1 of 2

    Ask the Community - Baskin-Robbins

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    Skiff's Cakes - Beautiful artwork on cake!

    Skiff's Cakes

    (519 reviews)

    $$

    Delicious!! I love bakeries & to have one in Simi that is so good is such a treat. Best frosting on…read morea spectacular cake.Wonderfull chessecake ! Best cupcakes,that I have ever had.So impressed with this bakery can't say enough.

    Skiff is a little gem that you hope does not get so big and popular, it will loose the unique…read moremagic. This bakery does beautiful work. I was asked to order a cake for a Retirement celebration. Ordering a large cake for a grand celebration put a lot of pressure on me. Costco is nice and the pricing is great, but it lacks the wow factor that I wanted for this special celebration. We had co-workers that were retiring after over 20 years of service, one retiree had over 50. So this cake had to be spectacular in looks and taste. After researching and reading many reviews, I decided to stop by and speak with Skiff to see what they offered. The minute you walk into their quaint bakery, it definitely felt unique and warm. Speaking with the gal behind the counter who assisted me in answering all my questions on the cake, pricing and decorations to make the cake look very classy and have the wow factor. I wanted whipped cream for the frosting, but was concerned that it might be too soft. I have had whipped cream that has a marshmallow texture and is not too sweet. This is exactly what was given to me to taste test. It was delicious. Since this was going to be for about 50 co-workers, we decided on a white cake, fresh strawberry, custard Bavarian cream with whipped cream. The decoration was subtle and classy with touches of gold and white chocolate as decoration on the cake. I decided to order cupcakes to bring home to try their flavors. Each cupcake was unique and so delicious. So I knew the cake was going to be amazing. Picking up the cake, they helped me to my car and ensured the cake was not going to slide around through the drive. How thoughtful. And of course, the cake did not disappoint. They had white shaved chocolates with gold touches to look like flowers in the corners of the cake. It was stunningly beautiful, classy and just so delicious. This is an amazing, unique wholesome bakery. I just hope they stay small, personable and special. I would highly recommend ordering any baking needs from Skiff's Cakes. You will not be disappointed and will have a wow factor for your guest to enjoy during any special occasion or gathering. Or even taking a dozen cookies or cupcakes to any gathering. They will up any spread to compliment both visually and taste that all will appreciate and enjoy. Thank you Skiff!! I am so glad that I have discovered a bakery that I can rely on for any bakery needs that I will need for the future. Attaching a picture of the cake but erased the names for privacy purposes. The picture does not justify the wow factor of this cake.

    Gisella's Sweet Treats

    Gisella's Sweet Treats

    (38 reviews)

    Jess was great to work with and made an absolutely beautiful 50th anniversary cake for a party. We…read moreordered a 8 inch round cake and a half sheet for about 100 people. The cakes were supposed to serve 70 people or so. We ended up having quite a lot of cake left- the entire round cake and maybe an eighth or so of the sheet cake. The round cake was pretty hard to cut due to the height so I think we should have had the venue slice this first - sheet cake was a lot easier to pack back up and transport. That sort of made me wonder if I should have even ordered a round cake but it was definitely stunning and added a lot in terms of aesthetics and looked great in pictures. Jess was great to work with and did a great job checking in when needed. I ended up sending her a design for the round cake and she made something really lovely. She also found some gorgeous real flowers for the cake and sent me all the different options so I knew what to choose from. She even ended up adding some details to the sheet cake even though these are often left plain just for serving. We had discussed not wanting the cake to be too sweet and I think it was probably a bit too sweet still for myself and most guests. The actual cake itself was perfect in terms of texture and also flavor and sweetness and was so much better than most if not all cakes I have had. However the buttercream texture wasn't my favorite and I found it to be a bit sweeter than expected. I also wanted there to be a lot more triple berry butter cream/berry flavor. Some of the issue was also deciding to add a white chocolate layer (our suggestion so definitely on us) which didn't help the texture or flavor. Ultimately a solid cake and the vanilla bean cake itself was pretty spectacular. If I order again in the future, I would just discuss ways to make the outside buttercream less intense and find ways to incorporate more of the fruit flavors of the berry buttercream filling. A bunch of guests did ask me about the cake and say they enjoyed it so that was good. I did shop around a small amount and the prices were competitive. I had a very positive experience overall. The cakes were also easy to pick up and well packaged - if you have some kind of large flat surface like a foldable seat or back of an SUV you should be good. I would definitely order again for a party but probably would opt for even fewer portions and would make those notes about the flavors.

    Baby shower was yesterday and had to come and write a review, that's how good the cake was! We…read moreasked for delivery, cake was on time and setup was great and super quick, even put our topper for us. All everyone kept saying was how good the cake was. Flavors and texture were amazing like a freshly baked cake. This was my first time buying, but definitely won't be the last! Thank you!!

    Sweet Escake by Josel - 6" bento cake

    Sweet Escake by Josel

    (18 reviews)

    Where do I start? I'm somewhat particularly, meaning for a recent custom birthday cake I wanted…read moredone for someone I drafted a 2 page spec sheet that included significant detail and inspirational images, which was based on the Pixar movie Inside Out. I put it out to about a dozen custom cake bakers in the LA area who all have healthy IG followers. Of the responses that I received, Josel's stood out head and shoulders above all others for multiple reasons: 1. Josel was the only baker who wanted to ensure she fully understood what I was looking for and she actually provided me with a drawing/rendering of what I had in mind to confirm I was getting what I wanted - this was before I even made the decision to use her 2. I knew I was communicating directly with the owner/person who would be executing my vision - not the case with many others 3. Josel was still the most competive quote among all others, even though I could tell from what I saw on her IG account that her quality was better than most. Once I made the decision to use Josel, the experience only got better. It became clear that she really has a love and passion for what she does that surpasses this being a business for her. She touched base with me multiple times and scheduled to meet me several days before making the cake to pick up some of the custom elements that were needed for it. The morning of the day I needed it, she sent me photos and delivered it directly to the restaurant where it would be served, ensuring they would take great care of it. The photos of the cake speak for themself - it exceeded my expectations and the "birthday boy" was absolutely speechless over it. I've used multiple custom bakers over the years and my experience with Josel was the best I have ever had.

    As soon as I saw Jimin's cake on his birthday (BTS army knows) I immediately thought of Ate…read moreJosel/sweetescakedesserts. The cake was just so adorable and too pretty to cut. Thank you sooooo much for the delicious and cutest cake ever!!!! We enjoyed every bite!!! P.S: I really appreciate the time and effort considering I asked her very last minute. She did a really great job, made a fangirl heart happy!

    Baskin-Robbins - icecream - Updated May 2026

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