Had a very pleasant experience visiting the UPS store as I needed some documents faxed…read more I was greeted by a smiling young lady named Tori who asked me how can I be helped. I asked her if they were able to fax something for me and with a friendly and happy response said yes we h can help you with that. During the transaction, Tori engaged in conversation while ringing me up and waiting for the final verification that the fax went through. She wished me a good day and thanked me for my business. She exhibited great customer service skills and made the process easy. Thank you Tori for your help and service.

I am extremely unhappy with my experience at this location. I mailed a package on May 12 at this…read morelocation that was expected to be received by May 14, within two business days via USPS. My family member had to reach out to me to let me know that they never received their package, and at this point, it had already been two weeks. When I check the tracking number via USPS, they stated that the package was never received from UPS, where I dropped it off at this location. After going up to the UPS store, I was informed that there is nothing that they can do about this package and that it will just arrive whenever it does. I was not able to get a refund or any real resolution to this problem, which this store is at fault for. In addition, the assistant manager promised a call back with more information, but I have yet to have a call back. She has my tracking number, phone number, and everything needed, so it is no excuse. Please give me the contact information to speak with corporate about this experience. It has now almost been a month and my package is nowhere to be found.

Shoutout to the local community heroes working hard and bringing their A- game! This venue is a…read morehuge blessing! They offer several different logistics options here like FedEx, DHL, and even USPS! I technically love the USPS flat rate boxes when sending packages to my family and friends. The fact that this venue helped me pick the right options that made the most sense like shipping times, signage options, size of boxes was a winner for me. The gentleman that helped me even helped me decide to add some packaging peanuts to keep my items more organized by filling in the gaps. I looooved that I was able to get an email from them that gave me my tracking number. It made me more confident and excited to watch the progress of my gifts to my family. I am grateful for their excellence! What a great blessing they are to help us reach our loved ones with their organizational skills and knowledge.

woman with big glasses was really mean and condescending honestly none of the other workers had a…read moregood attitude, am never coming back, i ended up just leaving because they wanted to overcharge me higher then the ups on baymeadows

This FedEx location always goes above and beyond! I have actioned several print services here and…read moreevery time they have been so helpful with my questions. For regular prints, I never have any issue sending them from my home computer and picking up within a couple hours. For my more complicated prints, I have needed to ask for everything from help printing a physical receipt, formatting to print a certain way, cutting properly, and even sending my order to a different location when servers where down. On top of that, I am often able to find coupons online which is helpful for keeping costs low for when my work is for a non-profit or small organization. I love having to stop into this FedEx location, everyone is always so nice, helpful, and they have everything I need to get my print jobs done well and in a timely manner.

I just needed to pick up a package I ordered from Lowe's but had to reroute to this location as it…read morewas a big package I didn't want sitting outside my home. As soon as I walked in a young man asked if I was dropping off or picking up. I told him I was picking up and told him my last name. He went to the back to check then came back asking if I had a vehicle large enough to hold it. I pointed out my car and he said "Ok, I'll be right back". He got the package on a dolly, checked out my ID and scanned the box, then wheeled it out to my SUV and loaded it in the trunk. I was fully prepared to do all this myself as I was told that they don't have a policy to load it in your vehicle for you and I had a dolly, but before I could say anything he did it all for me. I thanked him so much and we wished each other a good weekend. I wish I could have gotten that young man's name. Thank you so much!

Chad's team was efficient, courteous and prepared to do the job CORRECTLY! Im glad that I gave them…read morea try!

I chose this company because it had great reviews. The owner replied quickly, that was another…read morepositive attribute and he would reply anytime during the day of moving when I had a question. Now for the bad. They ruined my sofa, I thought they put furniture on top of padding so it doesn't get grease on the fabric? Black grease on the side of the sofa. Second thing, they were suppose to bring a 3 man team and ended up with 2. More time it takes, more money. At the end, at bill paying time they took off $25 for the third person not showing! Thirdly, they sure chat up with my hubby. Hmmm, more time, more money. The time sure stretched out. Finally, that I know of right now, they put boxes wherever! I clearly had each box marked as to which room it goes. They would also ask me, I finally started saying "what's the box say?" Moving is stressful as it is, I would know, I've done it every two years most of my life (military). This was pretty stressful. I also tipped generously because I know moving "stuff" is not easy. When I move again, because I get restless in one place, I may have to find a different moving company.

Needed help with a U-Haul reservation. Ray was amazing and very helpful. He saved the day! We were…read moreable to get everything we needed. Great customer service.

From the owner: We offer a wide range of services, including packing, shipping, mailbox rentals, copy and print…read moreservices, passport photos, and notary services.

The gentleman here are so nice and helpful. Never have had a bad experience. Wish I would have…read moreknown to come here for all shipping, stamps, etc when I moved here to Jax 5 years ago. Never wait in line like the horrible UPS across the street.

Called about an important package with a medical device and no one answered the phone during normal…read morebusiness hours What to improve? Answering a business phone is essential for any business that wants to survive. This is a company I would think twice about using.

Easy printing here at FEDEX Baymeadows/Southside as parking is never an issue…read more Quality materials including the 8.5 size paper and they have awesome books and learning material that I have purchased here before. Excellent value for the price. Great service from Stephen as he was very helpful and made sure I had everything on my list.

Great staff filled with down to earth and friendly people. I returned my AT&T equipment and they…read moremade the process so easy. I couldn't locate my account number, the associate waited patiently and told me to take my time. I felt that my business was well appreciated. The location is definitely a gem in the Baymeadows area.

I visit here almost daily. Very friendly staff. Always quick to help and provide service…read more I can ship to and from most any shipping service not just UPS (which IS my preferred shipper). EVERYTHING is expensive these days, but I would happily pay a little more to get perfect customer service. At this location I AM VERY happy with all of the services.

Busy here but never had a problem getting things done. I wish they would open another close…read morelocation.

Quick, friendly and efficient. Some ups stores are poorly managed, not the case here. Keep up the…read moregood work people!

From the owner: The UPS Store #6282 in Jacksonville offers expert packing, shipping, printing, document finishing,…read morea mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - University Of North Florida Campus.

This is my local UPS store. I stop in often to drop off my Amazon packages for a return. I never…read morehave a problem. Customer service is always great. Sometimes there is a line so you have to wait, but it goes by pretty fast. I never had any problems with Amazon not receiving my order so I will continue to stop by to drop off my packages.

Dropped off items for shipping at this UPS location. The attendant was quite quick, given that…read morethere is no long line for customers as there were only 3 people ahead of me. The service quality overall is good, as this is is a busy location. Parking can be quite a hassle during rush hour after work.