Needed help with a U-Haul reservation. Ray was amazing and very helpful. He saved the day! We were…read moreable to get everything we needed. Great customer service.

From the owner: We offer a wide range of services, including packing, shipping, mailbox rentals, copy and print…read moreservices, passport photos, and notary services.

Shoutout to the local community heroes working hard and bringing their A- game! This venue is a…read morehuge blessing! They offer several different logistics options here like FedEx, DHL, and even USPS! I technically love the USPS flat rate boxes when sending packages to my family and friends. The fact that this venue helped me pick the right options that made the most sense like shipping times, signage options, size of boxes was a winner for me. The gentleman that helped me even helped me decide to add some packaging peanuts to keep my items more organized by filling in the gaps. I looooved that I was able to get an email from them that gave me my tracking number. It made me more confident and excited to watch the progress of my gifts to my family. I am grateful for their excellence! What a great blessing they are to help us reach our loved ones with their organizational skills and knowledge.

woman with big glasses was really mean and condescending honestly none of the other workers had a…read moregood attitude, am never coming back, i ended up just leaving because they wanted to overcharge me higher then the ups on baymeadows

The gentleman here are so nice and helpful. Never have had a bad experience. Wish I would have…read moreknown to come here for all shipping, stamps, etc when I moved here to Jax 5 years ago. Never wait in line like the horrible UPS across the street.

Called about an important package with a medical device and no one answered the phone during normal…read morebusiness hours What to improve? Answering a business phone is essential for any business that wants to survive. This is a company I would think twice about using.

Chad's team was efficient, courteous and prepared to do the job CORRECTLY! Im glad that I gave them…read morea try!

I chose this company because it had great reviews. The owner replied quickly, that was another…read morepositive attribute and he would reply anytime during the day of moving when I had a question. Now for the bad. They ruined my sofa, I thought they put furniture on top of padding so it doesn't get grease on the fabric? Black grease on the side of the sofa. Second thing, they were suppose to bring a 3 man team and ended up with 2. More time it takes, more money. At the end, at bill paying time they took off $25 for the third person not showing! Thirdly, they sure chat up with my hubby. Hmmm, more time, more money. The time sure stretched out. Finally, that I know of right now, they put boxes wherever! I clearly had each box marked as to which room it goes. They would also ask me, I finally started saying "what's the box say?" Moving is stressful as it is, I would know, I've done it every two years most of my life (military). This was pretty stressful. I also tipped generously because I know moving "stuff" is not easy. When I move again, because I get restless in one place, I may have to find a different moving company.

This was the most amazing customer service Ive ever experienced. Made everything such a breeze and…read moreI definitely will be returning in the future. 10/10 experience!

I've had pleasant and helpful experiences at this location before, but man, this last one was…read morebeyond disappointing. I understand not enjoying your job, but at least try to be helpful and proactive with a customer (especially when they go out of their way to be to polite to you). This four eyed, goofy ahh employee (atrocious kicks too) couldn't even take 2-5 minutes out of his 8+ hour shift to help me print some copies out. Not to mention that the store was completely empty and more than 2 hours away from closing. I just left out of frustration. Maybe UPS is the move?

This is our local UPS and we've never had any issues despite going weekly (sometimes multiple times…read morea week). I've never had any issues with my returns or shipping. The staff is friendly and they work quickly.

This is the closest UPS Store to me. After walking 2 miles to return a package I had to wait 30…read moremin a day there was nowhere to sit down. Many other locations have seats. The WiFi here did not work. I was trying to mail a package with a QR code. I was told that I had to print it out for $6. I tried emailing it to them multiple times and the cashier complained and was rude. Blaming my phone for the problem. It was a terrible experience. Do not come here.

Easy printing here at FEDEX Baymeadows/Southside as parking is never an issue…read more Quality materials including the 8.5 size paper and they have awesome books and learning material that I have purchased here before. Excellent value for the price. Great service from Stephen as he was very helpful and made sure I had everything on my list.

Great staff filled with down to earth and friendly people. I returned my AT&T equipment and they…read moremade the process so easy. I couldn't locate my account number, the associate waited patiently and told me to take my time. I felt that my business was well appreciated. The location is definitely a gem in the Baymeadows area.

This is my second time using PacknShip and Andrew was both very professional, helpful and funny. He…read morewent above and beyond to help me with shipping my items. So much easier and faster than using the postal service. Prices are also very good.

Excellent service, pricing, and attitude. I went in for notary services, and plan a return for the…read moreshipping of a firearm.

Had a very pleasant experience visiting the UPS store as I needed some documents faxed…read more I was greeted by a smiling young lady named Tori who asked me how can I be helped. I asked her if they were able to fax something for me and with a friendly and happy response said yes we h can help you with that. During the transaction, Tori engaged in conversation while ringing me up and waiting for the final verification that the fax went through. She wished me a good day and thanked me for my business. She exhibited great customer service skills and made the process easy. Thank you Tori for your help and service.

I am extremely unhappy with my experience at this location. I mailed a package on May 12 at this…read morelocation that was expected to be received by May 14, within two business days via USPS. My family member had to reach out to me to let me know that they never received their package, and at this point, it had already been two weeks. When I check the tracking number via USPS, they stated that the package was never received from UPS, where I dropped it off at this location. After going up to the UPS store, I was informed that there is nothing that they can do about this package and that it will just arrive whenever it does. I was not able to get a refund or any real resolution to this problem, which this store is at fault for. In addition, the assistant manager promised a call back with more information, but I have yet to have a call back. She has my tracking number, phone number, and everything needed, so it is no excuse. Please give me the contact information to speak with corporate about this experience. It has now almost been a month and my package is nowhere to be found.