Up front, this is a reliable FedEx store. It's full service and having used it to mail boxes or…read morepick up some office supplies, they've never failed to give good service to me. It's pretty clear that the staff here are veterans who've been working there for a while. The appearance of this shop is attractive and well-organized. For the many office supplies it sells, it's pretty clear the employees pay close attention to detail in making sure things never get messy or disorganized. On a different note, in recent days, I have found some updates to the FedEx app have made it far more useful tool as well. The tracking and notifications seem more reliable. I have not created any shipping labels yet, but I do have the ability. I have to say I have no complaints about the value of what they sell or the cost of mailing packages. I've always felt they were fair. In fact, the most recent cost for my package to be shipped was far lower than I expected. It's a superb place to take care of your packing/shipping needs, or other services, such as picking up office supplies. This is a great place to visit for these. Recommend: HIGH

3 employees and instead of assisting the customer in front of them they charge you $2.50…read moreconvenience charge when it's .33 for a label and I've paid at multiple places the same cost. This is upcharge central.

The only place in Jacksonville I will use to ship my packages. Best customer service and convenient…read morelocation!

The gentleman here are so nice and helpful. Never have had a bad experience. Wish I would have…read moreknown to come here for all shipping, stamps, etc when I moved here to Jax 5 years ago. Never wait in line like the horrible UPS across the street.

I was sent here by an employer to have my fingerprints done . I used Google Maps to find glad I did…read morecause it was kind of in the middle of nowhere. Not too far past Ikea . There's not a lot of parking it is in a small strip of businesses. There was a coffee shop that I tried out. There was also a hair salon and a few restaurants as well, keeping them tucked in my mind in my list of places to try. I was greeted quickly when I entered, the young lady at the front desk was really nice. Although they were already open the person that does the actual fingerprinting is not there until 11:00 a.m. So since that was the case that was the perfect opportunity to go and try out the coffee shop. I needed a little pick me up to continue me on through the rest of the day. I enjoyed my coffee sat and did a couple of drafts for Yelp. Then proceeded right at 11:00 back to the postal shop. Good thing I did because soon after I arrived there was a line of customers. The young man who did my fingerprints was very polite. Going postal offers digital fingerprinting. This was my first time ever having fingerprints done this way. Which was pretty cool to do and watch. No sticky ink on your fingers. It took less than 10 minutes from start to finish to have my fingerprints done, put into the system and sent over to the employer. They do offer a variety of other services as far as mailing like packages and different letters and such. I did notice that they had small personal mailboxes on the wall as well. If I'm ever in that area and in need of something postal I will definitely check them out again.

Shoutout to the local community heroes working hard and bringing their A- game! This venue is a…read morehuge blessing! They offer several different logistics options here like FedEx, DHL, and even USPS! I technically love the USPS flat rate boxes when sending packages to my family and friends. The fact that this venue helped me pick the right options that made the most sense like shipping times, signage options, size of boxes was a winner for me. The gentleman that helped me even helped me decide to add some packaging peanuts to keep my items more organized by filling in the gaps. I looooved that I was able to get an email from them that gave me my tracking number. It made me more confident and excited to watch the progress of my gifts to my family. I am grateful for their excellence! What a great blessing they are to help us reach our loved ones with their organizational skills and knowledge.

Had a very pleasant experience visiting the UPS store as I needed some documents faxed…read more I was greeted by a smiling young lady named Tori who asked me how can I be helped. I asked her if they were able to fax something for me and with a friendly and happy response said yes we h can help you with that. During the transaction, Tori engaged in conversation while ringing me up and waiting for the final verification that the fax went through. She wished me a good day and thanked me for my business. She exhibited great customer service skills and made the process easy. Thank you Tori for your help and service.

I've always had a great and fast experience with the staff here. I've only had to do Amazon returns…read moreand they're really polite.

The UPS Store is my trusted destination for Amazon return needs…read more Their customer service has consistently been friendly, efficient, and proactive in addressing any issues or concerns I have while returning packages. They always provide a receipt and confirmation without me even asking, and my interactions with all their employees have been outstanding. Every store I have been to has been organized very well. Not often do you see a mess within their stores. They also offer various shipping supplies, including boxes and tape, at fair prices.

BEWARE of the UPS Store at Beach and San Pablo. I dropped a package off on Monday before 10am and…read moreit never got scanned by the pick up driver and my package is lost. I asked the woman at the store to look around for it in case it got left behind but she refused and would only say that all packages were picked up. I am very distressed at the moment because there were some irreplaceable items in this package. I chose UPS because we've had problems with lost items with USPS and this was a very important package. *This is the same woman that had her child, no older than 10, helping her with Amazon packages a few weeks ago.

After an awful experience at flipping Fedex, I cancelled my Fedex ground and got better pricing…read moreand stellar customer service. I never use Fedex and was reminded very quickly why. The service was so terrible I bailed on a free provided label and paid for UPS ground out of pocket and could not be happier. When I went to UPS the guys could not have been cooler and even helped an out of towner with labels and packaging. Whereas at Fedex I received no support, broken machines, and an employee that just kept coughing with a mask hanging down below her chin not covering her mouth during a pandemic. Regardless of the situation, that's never ok. Thanks guys, I live in LA and the service is always the same; excellent at UPS, awful at freakin fedex.

Amazing customer service, always ready to help out, great group of guys. Would highly recommend…read morethis UPS store.

After work, I had to drop off boxes and thought that they close at 5PM but actually they were open…read moretill 6PM. The service from the customer service guys was great and this UPS looks very organized.

I visit here almost daily. Very friendly staff. Always quick to help and provide service…read more I can ship to and from most any shipping service not just UPS (which IS my preferred shipper). EVERYTHING is expensive these days, but I would happily pay a little more to get perfect customer service. At this location I AM VERY happy with all of the services.

UPDATE! I have re-signed this box for three more years. I…read morewill never not use the UPS store. Jackie has done wonderful things for me and my business!

I've been to this UPS Store a few times and have been always impressed with the courtesy, service,…read moreand engaged support from those who work here. UPS Store seems to always be a place for me in time of dire need - and they always come through! This time it was critical to get an important document faxed off. It worked like a charm! There have been times I've picked up vital mail pieces here or needed supplies. Again, they always came through. Oh! There is also notary availability too. But I would contact the store to find out when that is available. This is an excellent UPS Store. Don't be afraid to visit. I would say that prices here run normal to the cost and value of other shops of its kind like Office Depot/Max, Staples, and FedEx. I haven't found anything I've done that I wish would have been lower cost but certainly others have their own take on this. I'm very comfortable coming here when needed - because you know it's always going to happen on occasion! Recommend: HIGH

I was really impressed by the professional service that I received at this UPS Store…read more The service was top notch. The employee was helpful with my package and didn't charge for extra tape like some UPS stores do ($2.00 for 2 little pieces of tape). The store was clean, tidy and well-managed. It was a pleasure to do business there!

This is the BEST UPS store ever, and some of the best customer service around. I am always met by a…read morekind greeting. They have professionally and gladly helped me with everything from a notary , to marketing , package mailing, to constant menu printing for specialty events.

This FedEx location always goes above and beyond! I have actioned several print services here and…read moreevery time they have been so helpful with my questions. For regular prints, I never have any issue sending them from my home computer and picking up within a couple hours. For my more complicated prints, I have needed to ask for everything from help printing a physical receipt, formatting to print a certain way, cutting properly, and even sending my order to a different location when servers where down. On top of that, I am often able to find coupons online which is helpful for keeping costs low for when my work is for a non-profit or small organization. I love having to stop into this FedEx location, everyone is always so nice, helpful, and they have everything I need to get my print jobs done well and in a timely manner.

I just needed to pick up a package I ordered from Lowe's but had to reroute to this location as it…read morewas a big package I didn't want sitting outside my home. As soon as I walked in a young man asked if I was dropping off or picking up. I told him I was picking up and told him my last name. He went to the back to check then came back asking if I had a vehicle large enough to hold it. I pointed out my car and he said "Ok, I'll be right back". He got the package on a dolly, checked out my ID and scanned the box, then wheeled it out to my SUV and loaded it in the trunk. I was fully prepared to do all this myself as I was told that they don't have a policy to load it in your vehicle for you and I had a dolly, but before I could say anything he did it all for me. I thanked him so much and we wished each other a good weekend. I wish I could have gotten that young man's name. Thank you so much!