Believe it or not, most of the time if you need to mail a large package (box), it's cheaper to go…read morethrough UPS rather than the US snail mail system. It's also generally faster. I love this UPS Store! Very friendly employees who are fast and efficient. They already have my information in the system... I just have to give them my phone number. Then it's just a matter of giving them the info of where I want the package sent. A label is creating and put on the package, I pay, and I'm out of there with a receipt and a tracking number. They do offer service where they will pack your items for you, provide boxes and supplies. I'm sure that can get pretty costly. I always have my boxes packed and taped, so it's a very fast process. Just to give you an idea, I shipped a 16x12x12 box weighing 20 pounds the other day and it was $16.25 with tracking and 2 day delivery. The US snail mail system wanted $30 and it was going to take 8 days. Twice the money and quadruple the time. No thank you, snail mail. I have daughters and grand babies in Texas and Mississippi, so I ship a lot. Can't recommend The UPS Store enough!

We've been using this store for seven years and always have a positive experience with them. The…read morestaff is always helpful and smiling. They always say hello when you enter and tell you to have a nice day when you leave. Highly recommend them.

I returned an Amazon package here last week as a gift return. I had not received any email…read moreconfirmation from Amazon saying it was received. The angel of an employee at this UPS got them on the phone for me and was my advocate. She facilitated the return and I am ever so grateful. She was such a sweetheart as were the other 2 UPS staff. I will definitely be using this location again!! She went above and beyond.

Great location, my experience has twice been handled by the distinguished gentleman who works there…read more(owner?). Busy location but the staff knows their jobs and the line moves quickly. Completely recommend!

Love that this location is so close to home. Relatively easy parking in the lot with Publix and you…read morecan enter through the back door. Service is always friendly and fast. I have dropped a few return items here in the past month and it is a quick In and out.

This is our local UPS and we've never had any issues despite going weekly (sometimes multiple times…read morea week). I've never had any issues with my returns or shipping. The staff is friendly and they work quickly.

Parking at this location is a real headache. If you're lucky enough to grab a spot right in front…read moreof the store, just know that getting out is going to be a struggle. Backing out is definitely not as easy as it looks. If you end up parking across the street, get ready to dodge traffic in both directions just to cross over. As for the store itself, it always seems busier than the UPS locations in St. Johns or Argyle. I went the other day to drop off a few Amazon returns, and the line was backed up all the way out the front door. I ended up driving over to the Argyle location the next day, and I was in and out in less than 3 minutes. Sure, I get it--it's the holiday season, so things are probably extra hectic.

Anytime I need to use a UPS store for returns or any other service they offer, I don't hesitate to…read morecome here. They are very friendly, helpful and prompt with the service your requesting. I highly recommend this location.

I have used this UPS store for mailing packages to friends and family and have always appreciated…read morethe fast and friendly service here. Even if there is a slight wait, since they do fingerprints for background checks there will occasionally be a slight delay, they always acknowledge everyone in the store and apologize if there is a wait. The only drawback I have of this store is the location downtown. If you work downtown and already have parking situated, then the location is ideal. Now that I have to drive downtown to get to this location, parking can be challenging. When I have been lucky enough to get a metered space in front to the store, I've always been in and out within 7 minutes (1 quarter in the meter). Even with this drawback, because I can be assured of the best service, I will use this store first. Also, when doing Amazon returns, other UPS stores charge $1 if I don't already have the packed taped closed, but this one did not have that requirement. Love the customer service here, it is my favorite UPS store in town.

I've always had a good experience up until now. I had my adidas bag stolen with my phone and wallet…read morein it. I use USAA as my bank. They have a procedure that the MUST send a code to my phone for verification. I didn't have my phone because it was stolen. It took over 3 weeks to resolve the issue. I had to borrow money to survive eventhough I had plenty of money in USAA. When I went to pay my mailbox fee at UPS the manager would not give me my discount because I was late eventhough I had explained exactly what was occurring prior to me paying. Simple inconprehensible. I was floored. If it wasn't for the location I would redirect my business asap. I will never think of them the same.

First and foremost...Mike, who is the FedEx guy, was very nice upon delivery of the item about 5:20…read morethis evening (23 May 18). He never received any of the messages and looked right in front of me. I do not blame him, I blame the hub...this hub. And the reason I am writing this review is because this is not the first time I have felt like I've been in FedEx prison in my house. Something can definitely improve... I got home yesterday to find a message on my answering machine stating someone needed to be home to sign for a package tomorrow (that is today, 23 May 18). There was no time for delivery or even who it was from. I called FedEx on the 1-800 line and after piecing it together I "think" it's from an online order from Lowe's. Odd that the order is less than $100 and I have to sign for it, but ok. I mentioned that our FedEx guy normally comes through around 9-10am, but inquired to see if they had a better time...nothing. BUT...again, our FedEx guy normally rolls through our hood about 9-10am. So, as of 7:25am our package has been on the truck for delivery. 9am came and went, 10am came and went...fast forward...3pm came and went. I called...they updated our delivery time to between 11am to...well...before the end of the day. WTH? Oh...so let's think about that for a minute...that's a long time. Especially when sometimes we don't get packages until 8pm! The customer service person tried to reach out to the local station here, but no one answered...so he sent a message. He (Joshua) informed me they'd get back to me within the hour. Good Lord...Have they no empathy for the people waiting around on them? Answer: No. Needless to say, 4pm has came and went. I called again and spoke to Able. Guess what? No one responded to their message, so it was sent again. Just like Joshua, I explained to Able as well that I don't understand why it's taking so long when he normally comes through in the morning. Answer this time: could be a big load...blah, blah, blah...and with ground it can be anytime...huh? It was also explained to me about all the rights the shipper has, etc....ummm...so, the shipper has all these rights to put me in FedEx prison and I don't as the paying customer have any say??? The customer service person said that he knew it didn't make sense, but............{I'm still surprised I kept my cool}! 5pm...I called back and spoke to John. The delivery time has now been updated to between 2-6pm...and he said he didn't know why I wasn't told this. Well...it's because that is a NEW update John! He explained that the earlier driver was the express driver and the other is the ground...that explains a lot. But how am I supposed to know the difference? I tried to tell him what the other people had informed me of from no delivery time, to 11am to whenever, and this was new. Well, he spoke to me like I was crazy. So...listen to your recordings FedEx. Furthermore, John informed me that although the delivery time is between 2-6pm...it could take up to 8pm. Wait...that means I basically have to be home from the wee early hours that it gets on the truck (in my case 7:25am) to 8pm waiting on a package if I have to sign for it? John said I understood perfectly..................AAARRRGGGHHH! This is quite unbelievable. What's even more unbelievable is the lackadaisical attitude of the FedEx folks...like this is normal and I should feel blessed to be in FedEx Prison in my own house waiting around on them ALL DAY. Obviously their robot works fine for telling me I have to be home to sign for a package...so why can't it send out a delivery time or time frame? Better yet, why can't a better delivery time be nailed down instead of making the customer wait around like this? Seriously? Are you that full of yourself that you think it's ok to treat customers like this? I asked what would happen to the package if I wasn't here...after all, my time frame went from non-existent to changes a few times. Life happens and not everyone can be placed in FedEx prison all day. I was informed he'd try 3 times before the package would be sent back. You have no idea how tempting this is after what I went through today. I won't do it again. All the updates and info originate with this hub/location/office...come on...would you want to be treated like this? End Note: Mike brought it to my attention that I could print out a form online, sign it and attach it to my door if I won't be home. I need to look into that if in this position again. But why wasn't I informed of this through my many calls to the toll free line? Really?

FedEx driver (Van # 248289 Plate# 49A SAB) parked in handicap parking at Dollar General on 11151 W…read more Beaver St. Jacksonville, Florida at approximately 6:24 pm to pick up boxes there. I asked the driver if she was handicapped and she stated "No, the space was the closest to the door." My wife watched her pull into the space, stare at the sign, look around and get out of her FedEx van. The reason I posted this is because after she took the handicap spot, a handicapped customer pulled into the parking lot and had to park across the lot due to the space being occupied by FedEx. This was reported to FedEx.

As a truck driver, I have been dispatched here often to pick up shipments. I sit here typically 8…read moreto 10 hours waiting to be loaded every time regardless of what my appointment time is it's always a minimum of eight hours after my appointment time before they even start loading my trailer if not the next day. This is by far the worst place I have ever had to pick up from! The one star rating is because they don't allow you to go negative stars on Yelp.

Be aware that you may not receive your package. They might send it to another state even if the…read morepackage have the right address. Just to get the run around whenever you speak with anyone. For a week I was told my package was here or there just be told it has been shipped back to the sender. I would give this company no stars if I could. It sure seems that thief is going on somewhere in the mix.

so grateful for this place! I had looked everywhere to get my daughter's first birthday items…read moreprinted out and had a difficult time finding the right place. This place, Ryan especially, was so helpful! It was fast and bit pricey but understandable considering the party was on Saturday and I ordered this Thursday. They were also able to print water bottle labels, thank you favor stickers and much more. Thank you !

From the owner: Graphic Design, Printing Services, Signs and Banners, Customized Merchandise…read more We design, print & promote you. We can handle all your printing needs. Minuteman Press North Jacksonville, your locally owned and operated full-service print shop located at 11565 North Main St., Jacksonville, FL, proudly serves Northeast Florida and Southern Georgia including Jacksonville, River City Market Place, Ocean Way, Yulee, Fernandina Beach, and surrounding areas.