I used Jack's Dry Cleaner's for the first time last week. I had two living room rugs in desperate need of cleaning. I've been dog sitting so much this summer and recently a Yorkie peed on one of my rugs. Of course I used Resolve to clean the spot, but that wasn't going to cut it for me. I saw Jack's in the Valpak monthly coupon mailing. I'm always willing to try a business when they offer me savings. I had a 50% off coupon (max of $10), so I rolled up the rugs, packed them in the car and headed to Jack's. I almost fell over when he gave me the price but they needed cleaned. I had to prepay and was told they will be ready in a week. He called me Friday and said they were ready so I picked them up Saturday morning. They looked and smelled fresh and clean. The owner Jack was courteous and told me he had been in business for 14 years. He was the first store to open in the Target shopping center. I liked the location as he was on the end so there was plenty of parking. And he helped me carry the rugs to my car which was nice. read more

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$86 for 4 dresses and a shirt to be dry cleaned.... no transparency on pricing and would not give me an itemized receipt. Was not told the total until pickup. I feel like I was robbed, I will never come back here again. read more

I've used many different Cleaners in Jacksonville. Jack's is by far the best quality Dry cleaner in town. Fast and friendly service and clothes are done perfectly. If your tired of cheap cleaners who don't care about your clothes give Jack's a chance. You will be a customer for life. David Schomp American Projects read more

Jack is such a great and personable guy that I really had trouble using someone else. However, I kept have spots and rings on my shirt that would never come clean. Using a Yelp search, I started using one of the highly rated ones, hoping I might get cleaner shirts. As I said, Jack and his family could not be more friendly and helpful, so even trying another cleaner was tough for me. read more

Just remembered randomly that you clowns charged me $76 for some basic laundry and didn't care. Wasn't dry cleaned or finished the same day as advertised and the husband was standing there with his arms behind his back robbing my money and acting like he was going to do something. The worst place ever. $7676767676767676 incase you forgot! read more

I used Jack's Cleaners to have several pairs of jeans resized to fit me! She did an excellent job! You can't even tell they were taken in!

Jack's cleaners is very friendly and was able to clean my husbands uniform last minute and have it picked up the same day. I will definitely come back here! read more

It's interesting how a business can offer a guarantee and not follow thru...I have done business with these folks and have no desire to go back. I dropped off 25 pounds of laundry...mostly towels...and was never told the price per pound...I should have asked. They advertise same day wash and fold which they could not follow thru on...there was no mention of price per pound but as a person who has used these services in the past I assumed that there would be a reasonable cost for the service. When I came to pick up the clothes I was told $76 bux for two very small bags. I mentioned that they never told us how much per pound, or saw them weigh the cloths and could not pick it up the same day that they should drop the price. Then this ladies husband comes in all aggressive at me repeating it 2.75 a pound over and over again...I said this is bull shit and left...DO NOT GO HERE!!!! read more

Jack's Dry Cleaners - Dry Cleaning Near Me - Jacksonville, Florida

Incredible service. I went in on a Tuesday and got 20% off for being a woman, which is nice because women's rates tend to be more expensive. Also they were excellent at their turn around time. 2 days for a blazer, skirt, pants. This was specially important because I had a job interview. They also recycle the metal hangers and have great working hours. Highly recommend it! read more

I have been a customer of Jack's Cleaners ever since I moved to the Hodges/JTB area in late 2012. At first I went to a few other local dry cleaners but was discovering spotting and broken buttons on my shirts. Then I tried Jack's Cleaners. These guys are pros at what they do and I have always experienced fast service along with fair pricing for services rendered. They always treat my kids to chocolates when I go there with them and have a polished entry area along with a flat screen TV and comfortable seating. If you've been disappointed by the work of other cleaners come check out this place. read more

Jack's Dry Cleaners - Jack's Cleaners gets YOUR stuff done right! - Dry Cleaning Near Me - Jacksonville, Florida

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I've been going to Jack's since I moved to Jacksonville and I had no issues whatsoever. Great guy, great service.

Want Fast & Same Day Service? Say NO to Jacks! Want good customer service? Say NO to Jacks! I have never wrote a bad review in my life. But, this business has the worst customer service I have ever experienced. First off, if you are looking for same day service, don't even bother. I am new to this part of town and needed my laundry washed and folded. I have called before I even dropped off my laundry to make sure I would receive my laundry same day, she agreed. I than dropped off my laundry and the attendant than told me it may have to be tomorrow for pickup. I was in a rush for work, and agreed that would be fine. They did not weigh the laundry in front of me or give me a price per pound. There is also not ONE sign of the cost for there drop off service. I would agree that I should have asked but didn't expect the results I have. Just take note they have SAME DAY service signs plastered everywhere, but not one sign for pricing on any of there services? Anyway, my fiance and our friend showed up next morning to pickup our stuff. The "owner" is the one who happened to be there. He than tells my fiance $76+. My fiance obviously shocked, explains how could that be. We only dropped off a couple towels, shirts, socks, etc. Literally two small bags. My fiance tried explaining to the owner that we were not aware of the pricing, otherwise we would not have dropped off. The OWNER just kept repeating the price over and over again. NO apology and did not even try to satisfy us as customers. My fiance than paid and walked out, angry. I am not mad about not receiving our laundry same day, you know what I am not even mad about the cost at this point. I am mad at the fact that the owner has no respect for customers. He did not handle this situation well at all. I am new to town, you lost a potential future customer, your getting a bad review, and I certainly will be telling people to not bring there business to this company. He seemed to have no care at all and just wanted us to pay and leave. Let me school you on some GOOD customer service sir: 1. Customer is always right. 2. Be polite even if you may think the customer is wrong 3. If you have an issue with a customer do everything in your power to keep this customer, even if your going to loose a little money. It is truly that simple as that. If you would have knocked off $5.00 or even gave us a piece of chocolaty to us that you surprisingly give to customers. I would be mad still at the price but at least you tried. Lastly, I would advise that you weigh the items in front of the customer and make sure they agree to the pricing! PS The comment below me is the OWNER. read more

I went with a buddy to pick up clothes that he had dropped off the day before. 2 small bags of laundry costed 76$. We tried to reason the exuberant charges and the man in the back came forward and stone walled us by only saying its 2.76$ a lb in reply to all of our attempts to get a more FAIR and REASONABLE price. On top of this insulting gesture they advertise same day service which we did not receive because the clothes had been dropped the prior day. I would not recommend this place to my worst enemy. The amount we spent to have the few towels and clothes cleaned we could have easily purchased new ones at a local clothing store. This place is a blemish in an otherwise nice little shopping outlet. read more

I'm very impressed by the detail and service when I have gotten alterations and dry cleaning. Jack is always up front with a smile. I highly recommend this business from my personal experience. Keep up the great work! read more

Been going to Jack for years. Great guy, great service. If something is done wrong, he'll fix it no charge. Just great!

I've taken my comforters to different places to be cleaned and Jack's is the best! It cost me less to have it cleaned than even if I went to a laundromat and tried to clean it myself. Very friendly too! read more