Needed help with a U-Haul reservation. Ray was amazing and very helpful. He saved the day! We were…read moreable to get everything we needed. Great customer service.

From the owner: We offer a wide range of services, including packing, shipping, mailbox rentals, copy and print…read moreservices, passport photos, and notary services.

The UPS store on Old St. Augustine had a weird service outage, so I came to this location for my…read moredrop off. The staff were nice and moved very quickly, which I always appreciate. The store was clean and tidy and I had zero issues with my order. May just make the trip to this location going forward!

I generally like this store. It's my back up option when my usual location isn't open…read more Would be nice if they had updated their hours so I knew it wasn't open on Memorial Day! Please post your holiday hours, or lack their of. It's not hard.

The service at the store was good but getting our next day air guaranteed delivery by 2:00 was the…read moreworst i have ever experienced! We sent important documents from Fl to NC and paid $135 to have it guaranteed delivery by 2:00 next day. Apparently, they decided that flying it to Kentucky was the logical route. When we checked the tracking we were shocked to see it sitting in Kentucky ! Why not initially send it to Charlotte? The airlines always knows the weather patterns. They could have made the deadline. It sat in Kentucky for the night then arrived in Greensboro 1038 yesterday morning No movement at all until this morning. Finally out for delivery today. So $135 for a wed-thu-Fri delivery. We called UPS and they cited storms as the excuse... so were all flights cancelled? We were not told it would be a fair weather delivery. Why not a better, more direct route thru Charlotte? At the counter we were never told there were stipulations. They refuse to refund us for not delivering the envelope. I certainly think they should refund us. It was bad enough that they didn't deliver it; then to say no refund. Bad business! I will never use UPS again! I will continue to tell my story on line, and verbally.

Make sure you watch the rep package your items. Did 2 returns at once, 1 tiktok return scan QR code…read moreand go, the other I had a physical address and had to pay $30 to ship. great feeling to find out after everything was paid for and confirmed the address that the kid packaging swapped the labels and now I've paid over $80 in additional shipping to have this corrected.

Shoutout to the local community heroes working hard and bringing their A- game! This venue is a…read morehuge blessing! They offer several different logistics options here like FedEx, DHL, and even USPS! I technically love the USPS flat rate boxes when sending packages to my family and friends. The fact that this venue helped me pick the right options that made the most sense like shipping times, signage options, size of boxes was a winner for me. The gentleman that helped me even helped me decide to add some packaging peanuts to keep my items more organized by filling in the gaps. I looooved that I was able to get an email from them that gave me my tracking number. It made me more confident and excited to watch the progress of my gifts to my family. I am grateful for their excellence! What a great blessing they are to help us reach our loved ones with their organizational skills and knowledge.

I had such a great experience with Alma at Goin' Postal! Even during an incredibly busy holiday…read moreweek, she went out of her way to accommodate my fingerprinting and package drop-off quickly and efficiently. Her customer service was truly top-tier -- she was patient, organized, and made the whole process feel effortless despite the rush. It's rare to find someone who handles both the workload and the customers with such kindness and professionalism. I'm really grateful for her help and highly recommend seeing Alma if you want fast, friendly, and reliable service!

My go to place for shipping! They can package, print off your label, and send your stuff on its…read moreway. They are so helpful and friendly and even helped me send off a vacuum one day. I'll continue to come back here.

By FAR the best place I have ever used to mail a package! Anne was amazing! She downloaded the…read morefile that I needed, printed it AND did it correctly, unlike Staples. She mailed it and it was actually received and signed for UNLIKE the Post Office mail that I sent via certified mail. Anne was not only knowledgeable and efficient, she was extremely pleasant and professional. I will never mail from any other place again!

I worked with Char and she was beyond amazing. She listened to everything I said and went over the…read moretop for me. I am so excited to hand out my look books to potential clients at the AmericaMart this week! The posters came out beautifully and they look gorgeous in my booth, also!

The current price to mail a large priority usps box is $26 at the post office. They charge $37 !…read moreThat's one example of their markup. We mailed a small package from there that went out of state. Even though we paid the postage at Costal Postal, the recipient had to pay another $4.11 postage due. Crazy. Will never use them again.

I was reluctant to visit this UPS store because of the negative reviews it's received, but decided…read moreto give it a try anyway. Dee Dee, who works there, helped me with a difficult shipment and also suggested ways I could save money. I will return to this UPS. Thanks Dee Dee

Worst costumer service ever that I've gotten at a ups store, the attendants are rude, and told me…read moreto go to another place if I didn't want to pay the $6 to print my label seriously a copy cost almost same a paid for shipping the box . and when I got there they said if I didn't want to pay it then I could go to the other locations with I would next time .

Horrible they never come on time! The employees are rude mean and rude and disrespectful!read more

If anyone has tried to talk to a live person at FedEx I would appreciate getting the contact…read moreinformation. It is impossible to get to a live person regarding a claim. I'm sure that it's because they don't want to talk to actual people about the absolutely horrible service they provide. I filed a claim in September, followed up on it about a month later only to be told that it was delayed because they were still looking for the package. Needless to say I was extremely upset. I was finally able to get to someone who promised me that they would escalate my inquiry. That was two months ago and I have not heard from them. I tried to contact them today only to get a total run around. Their automated system said that the claim was denied although I haven't received any communication from FedEx whatsoever. No matter what I try I am unable to get to a live person. The claim was for one box out a five piece shipment. The five boxes made up one total item that I was returning. Because one box didn't make it I couldn't receive a refund for the return of the item. Now I am out not only the cost of the item (the return window closed) and the cost of shipping an item that never made it!! How does that seem reasonable? If I could rate FedEx lower than not good I would do it in a heartbeat

The only place in Jacksonville I will use to ship my packages. Best customer service and convenient…read morelocation!

The gentleman here are so nice and helpful. Never have had a bad experience. Wish I would have…read moreknown to come here for all shipping, stamps, etc when I moved here to Jax 5 years ago. Never wait in line like the horrible UPS across the street.