Needed help with a U-Haul reservation. Ray was amazing and very helpful. He saved the day! We were…read moreable to get everything we needed. Great customer service.

From the owner: We offer a wide range of services, including packing, shipping, mailbox rentals, copy and print…read moreservices, passport photos, and notary services.

Love this UPS store they're super friendly extremely helpful. I would highly recommend this UPS…read morestore I needed some papers notarized, and there was no problem getting the help I needed, and I appreciate the staff for being super friendly and going above and beyond

Fast service I was in and out in less then a 30 secs. This is my go to store for drop offs and…read moreshipping

Huge shout out to Courtney the manager over here. I went in here to ship a piece of jewelry back to…read morewhere I bought it for a repair. I was informed to insure it for the full amount which was a HUGE shipping fee because of the insurance. But I went ahead and paid for it. Then after about 45 minutes, I realized I was going to have to pay that amount again to get it back and it would be much cheaper to have them fixed locally. She was extremely busy, but went out of her way to find my package and refunded it for me. I have used this store on numerous occasions with great service each time, but today was an above and beyond moment.

Went to this location to send a package. The clerk printed…read morethe label and placed it on the box. Two days later the package is retuned by UPS. Apparently the driver or someone from UPS after the box was scanned removed the label. UPS opened the box and sent it back to me. Thanks to Christina at the UPS store, I received a replacement label and she put the box in an upgrade container. Highly recommend this store. AND they play really cool music while you are in the store.

Shoutout to the local community heroes working hard and bringing their A- game! This venue is a…read morehuge blessing! They offer several different logistics options here like FedEx, DHL, and even USPS! I technically love the USPS flat rate boxes when sending packages to my family and friends. The fact that this venue helped me pick the right options that made the most sense like shipping times, signage options, size of boxes was a winner for me. The gentleman that helped me even helped me decide to add some packaging peanuts to keep my items more organized by filling in the gaps. I looooved that I was able to get an email from them that gave me my tracking number. It made me more confident and excited to watch the progress of my gifts to my family. I am grateful for their excellence! What a great blessing they are to help us reach our loved ones with their organizational skills and knowledge.

woman with big glasses was really mean and condescending honestly none of the other workers had a…read moregood attitude, am never coming back, i ended up just leaving because they wanted to overcharge me higher then the ups on baymeadows

My go to place for shipping! They can package, print off your label, and send your stuff on its…read moreway. They are so helpful and friendly and even helped me send off a vacuum one day. I'll continue to come back here.

By FAR the best place I have ever used to mail a package! Anne was amazing! She downloaded the…read morefile that I needed, printed it AND did it correctly, unlike Staples. She mailed it and it was actually received and signed for UNLIKE the Post Office mail that I sent via certified mail. Anne was not only knowledgeable and efficient, she was extremely pleasant and professional. I will never mail from any other place again!

The current price to mail a large priority usps box is $26 at the post office. They charge $37 !…read moreThat's one example of their markup. We mailed a small package from there that went out of state. Even though we paid the postage at Costal Postal, the recipient had to pay another $4.11 postage due. Crazy. Will never use them again.

I worked with Char and she was beyond amazing. She listened to everything I said and went over the…read moretop for me. I am so excited to hand out my look books to potential clients at the AmericaMart this week! The posters came out beautifully and they look gorgeous in my booth, also!

Worst costumer service ever that I've gotten at a ups store, the attendants are rude, and told me…read moreto go to another place if I didn't want to pay the $6 to print my label seriously a copy cost almost same a paid for shipping the box . and when I got there they said if I didn't want to pay it then I could go to the other locations with I would next time .

I generally have a great experience at most UPS stores; minus their high prices. This store however…read morehad a pretty rude clerk working the 2 times I visited; she wasn't very friendly. The last time the customer in front me asked her what was wrong with her, but didn't get a response. While this is the closest location to me, I would rather go to the location off San Jose.

Horrible they never come on time! The employees are rude mean and rude and disrespectful!read more

If anyone has tried to talk to a live person at FedEx I would appreciate getting the contact…read moreinformation. It is impossible to get to a live person regarding a claim. I'm sure that it's because they don't want to talk to actual people about the absolutely horrible service they provide. I filed a claim in September, followed up on it about a month later only to be told that it was delayed because they were still looking for the package. Needless to say I was extremely upset. I was finally able to get to someone who promised me that they would escalate my inquiry. That was two months ago and I have not heard from them. I tried to contact them today only to get a total run around. Their automated system said that the claim was denied although I haven't received any communication from FedEx whatsoever. No matter what I try I am unable to get to a live person. The claim was for one box out a five piece shipment. The five boxes made up one total item that I was returning. Because one box didn't make it I couldn't receive a refund for the return of the item. Now I am out not only the cost of the item (the return window closed) and the cost of shipping an item that never made it!! How does that seem reasonable? If I could rate FedEx lower than not good I would do it in a heartbeat

The gentleman here are so nice and helpful. Never have had a bad experience. Wish I would have…read moreknown to come here for all shipping, stamps, etc when I moved here to Jax 5 years ago. Never wait in line like the horrible UPS across the street.

Called about an important package with a medical device and no one answered the phone during normal…read morebusiness hours What to improve? Answering a business phone is essential for any business that wants to survive. This is a company I would think twice about using.