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    Ship It Jax

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    Services - Ship It Jax

    Shipping centers

    Mailbox centers

    Notarial acknowledgement

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    1 year ago

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    The UPS Store

    The UPS Store

    3.0
    (48 reviews)

    Customer service was extremely disappointing. The employee assisting me never made eye contact and…read morecame across careless throughout the entire interaction. All of the employees working at the counter were pre occupied with personal conversations the entire time, repeatedly interrupting the process of shipping my package. I understand that employees chat with coworkers throughout the day like we all do but there is a difference between casual conversation and making a customer feel like they're interrupting something more important. The employee would type part of my address, turn around to continue her conversation, weigh my package, turn around again to talk to her coworkers, and repeat the cycle throughout the transaction. What should have been a simple shipment took approximately 12 minutes to place a single item in a bag and print a shipping label because the employees seemed far more focused on their personal conversations than the customer standing in front of them. To make matters worse after I paid the employee handed me my tracking receipt and immediately walked away without saying a word no "You're all set," no confirmation that the transaction was complete .nothing. She simply walked away to continue her conversation that i interrupted leaving me standing there wondering if there was anything else I needed to do. Eventually, I just shrugged and left. Professionalism, basic communication, and customer acknowledgment were completely lacking during this visit.

    This is my local UPS store. I stop in often to drop off my Amazon packages for a return. I never…read morehave a problem. Customer service is always great. Sometimes there is a line so you have to wait, but it goes by pretty fast. I never had any problems with Amazon not receiving my order so I will continue to stop by to drop off my packages.

    Goin' Postal

    Goin' Postal

    3.3
    (63 reviews)

    Shoutout to the local community heroes working hard and bringing their A- game! This venue is a…read morehuge blessing! They offer several different logistics options here like FedEx, DHL, and even USPS! I technically love the USPS flat rate boxes when sending packages to my family and friends. The fact that this venue helped me pick the right options that made the most sense like shipping times, signage options, size of boxes was a winner for me. The gentleman that helped me even helped me decide to add some packaging peanuts to keep my items more organized by filling in the gaps. I looooved that I was able to get an email from them that gave me my tracking number. It made me more confident and excited to watch the progress of my gifts to my family. I am grateful for their excellence! What a great blessing they are to help us reach our loved ones with their organizational skills and knowledge.

    I had such a great experience with Alma at Goin' Postal! Even during an incredibly busy holiday…read moreweek, she went out of her way to accommodate my fingerprinting and package drop-off quickly and efficiently. Her customer service was truly top-tier -- she was patient, organized, and made the whole process feel effortless despite the rush. It's rare to find someone who handles both the workload and the customers with such kindness and professionalism. I'm really grateful for her help and highly recommend seeing Alma if you want fast, friendly, and reliable service!

    Ship It Jax - shipping_centers - Updated August 2026

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