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    Ship It Jax

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    Services - Ship It Jax

    Notarial acknowledgement

    Mailbox centers

    Notarization

    2 More Services

    Shipping centers

    Signature witnessing

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    1 year ago

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    The UPS Store

    The UPS Store

    (20 reviews)

    Southside

    Had a very pleasant experience visiting the UPS store as I needed some documents faxed…read more I was greeted by a smiling young lady named Tori who asked me how can I be helped. I asked her if they were able to fax something for me and with a friendly and happy response said yes we h can help you with that. During the transaction, Tori engaged in conversation while ringing me up and waiting for the final verification that the fax went through. She wished me a good day and thanked me for my business. She exhibited great customer service skills and made the process easy. Thank you Tori for your help and service.

    I am extremely unhappy with my experience at this location. I mailed a package on May 12 at this…read morelocation that was expected to be received by May 14, within two business days via USPS. My family member had to reach out to me to let me know that they never received their package, and at this point, it had already been two weeks. When I check the tracking number via USPS, they stated that the package was never received from UPS, where I dropped it off at this location. After going up to the UPS store, I was informed that there is nothing that they can do about this package and that it will just arrive whenever it does. I was not able to get a refund or any real resolution to this problem, which this store is at fault for. In addition, the assistant manager promised a call back with more information, but I have yet to have a call back. She has my tracking number, phone number, and everything needed, so it is no excuse. Please give me the contact information to speak with corporate about this experience. It has now almost been a month and my package is nowhere to be found.

    Ship It Jax - shipping_centers - Updated May 2026

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