Up front, this is a reliable FedEx store. It's full service and having used it to mail boxes or…read morepick up some office supplies, they've never failed to give good service to me. It's pretty clear that the staff here are veterans who've been working there for a while. The appearance of this shop is attractive and well-organized. For the many office supplies it sells, it's pretty clear the employees pay close attention to detail in making sure things never get messy or disorganized. On a different note, in recent days, I have found some updates to the FedEx app have made it far more useful tool as well. The tracking and notifications seem more reliable. I have not created any shipping labels yet, but I do have the ability. I have to say I have no complaints about the value of what they sell or the cost of mailing packages. I've always felt they were fair. In fact, the most recent cost for my package to be shipped was far lower than I expected. It's a superb place to take care of your packing/shipping needs, or other services, such as picking up office supplies. This is a great place to visit for these. Recommend: HIGH

3 employees and instead of assisting the customer in front of them they charge you $2.50…read moreconvenience charge when it's .33 for a label and I've paid at multiple places the same cost. This is upcharge central.

BEWARE of the UPS Store at Beach and San Pablo. I dropped a package off on Monday before 10am and…read moreit never got scanned by the pick up driver and my package is lost. I asked the woman at the store to look around for it in case it got left behind but she refused and would only say that all packages were picked up. I am very distressed at the moment because there were some irreplaceable items in this package. I chose UPS because we've had problems with lost items with USPS and this was a very important package. *This is the same woman that had her child, no older than 10, helping her with Amazon packages a few weeks ago.

The UPS Store is my trusted destination for Amazon return needs…read more Their customer service has consistently been friendly, efficient, and proactive in addressing any issues or concerns I have while returning packages. They always provide a receipt and confirmation without me even asking, and my interactions with all their employees have been outstanding. Every store I have been to has been organized very well. Not often do you see a mess within their stores. They also offer various shipping supplies, including boxes and tape, at fair prices.

Needed to print multiple pages from cruise website and was assisted by young man named David…read more Cannot thank him enough for his patience, kindness and knowledge. He went above and beyond helping me in between working the checkout line.

Poor poor customer service. They really don't seem to care about customers. Tried to buy one of…read moretheir higher end office chairs and they said they didn't have any in stock. Told us to order it online where it was $50 more. The clerk just disappeared on us and no one else around to help. Will never return.

Amazing customer service, always ready to help out, great group of guys. Would highly recommend…read morethis UPS store.

I have a lot of mailing that I do at this place, at least 2-3 times per week. So, thought I'd use…read moretheir notary service. The woman, Colleen, was extremely weird about notarizing my signature. She called the document "shady" and it came directly from a federal credit union. She said multiple times, not in a quiet or polite way, that this document was shady. I told her the bank sent to me to have my name notarized. Gave her my local DL and even more info than she needed to know about the situation & she was quite rude and nasty. It was just so unprofessional that it shocked me, especially since they see me all the time in that store. I don't know that I ever, ever want to step foot in that store again. Living in ATL Beach, it is so convenient. But, so not worth the ugly that I had to put up with for her to look at my DL and watch me sign a document, put her notary on it. Other employees had been nothing but great in the past.

If you need your passport photo. This is fastest and best place for that. All employees i worked…read morewith where helpful and friendly.

We love the staff and service here but it is rhe worst parking lot ever! So many businesses crammed…read morein and narrow space to maneuver a spot spot..if there is one.

I was really impressed by the professional service that I received at this UPS Store…read more The service was top notch. The employee was helpful with my package and didn't charge for extra tape like some UPS stores do ($2.00 for 2 little pieces of tape). The store was clean, tidy and well-managed. It was a pleasure to do business there!

This is the BEST UPS store ever, and some of the best customer service around. I am always met by a…read morekind greeting. They have professionally and gladly helped me with everything from a notary , to marketing , package mailing, to constant menu printing for specialty events.

Very helpful, honest, and friendly. Gave me some great advice with no charge! I would recommend AAA…read moreto anyone who needs computer/IT help !

Wow, where do I start? With Brian's incredible knowledge of all things computers? With his customer…read moreservice? With his accessibility? Or how he put me at ease with my computer issues under a minute of talking with him? I have some 20-year-old computers that I fear have pictures of my son that I never printed or saved in any way. I found them when I was cleaning out a closet and I panicked realizing that perhaps those pictures are lost forever. I called Brian and he picked up the phone right away. I told him my issue and he gave me great confidence that he could retrieve whatever is on the towers I have. Phew! I also told him that I have multiple laptops that are now obsolete but that I didn't know to dispose of them. That I knew I had to wipe the data clean but asked if he could do that. He again assured me that he could. Brian had 238 Google Reviews that reflected his 20-year career with a well-deserved 5-star rating. when he updated his website, they somehow got removed. Until he successfully restores them to his new site, please trust mine and bring your computer to him. No matter your issue, you will thank me. I take my reviews very seriously and I write this with 100% sincerity.

Shoutout to the local community heroes working hard and bringing their A- game! This venue is a…read morehuge blessing! They offer several different logistics options here like FedEx, DHL, and even USPS! I technically love the USPS flat rate boxes when sending packages to my family and friends. The fact that this venue helped me pick the right options that made the most sense like shipping times, signage options, size of boxes was a winner for me. The gentleman that helped me even helped me decide to add some packaging peanuts to keep my items more organized by filling in the gaps. I looooved that I was able to get an email from them that gave me my tracking number. It made me more confident and excited to watch the progress of my gifts to my family. I am grateful for their excellence! What a great blessing they are to help us reach our loved ones with their organizational skills and knowledge.

woman with big glasses was really mean and condescending honestly none of the other workers had a…read moregood attitude, am never coming back, i ended up just leaving because they wanted to overcharge me higher then the ups on baymeadows

Worst daycare. My school age child was constantly yelled at by teachers. They used fear and…read moreintimidation to control children. There was no planned activities for school agers and my child wasn't even there for the summer but the first day back I dropped off only to return 10 minutes later and catch a teacher yelling at them like they had been there misbehaving all summer. I was also charged for the times during summer she didn't attend and I hear billing issues happen often and parents have to fight for weeks to get it fixed. It's definitely not quality childcare for what you pay.

My Wife and I never have a problem with The Discovery Tree Academy, this place is great! The…read moreteachers really care about the kids, fun things to do, lots of learning opportunities. Jennifer (I think she's the owner?) is really on top of everything 100%. Definitely classier and nicer than some of the other kids school and daycares nearby. Thanks for all that you do for our littles!

I always drop my returns in this store and it's very close to house. But this time I had an extra…read morequestion about lost package by UPS (I've spent several days calling customer service and sending emails without results). Since I stopped in this branch to drop something I decided to ask if they might have any additional information on my lost package. The lady over the counter just jumped on me screaming they don't have any information and I shouldn't ask them this question. No class, no being polite, since I was talking to a different employee even. Even if this branch is just a franchise they still represent a big company having their signage above the main door UPS! This behaviour is unacceptable !!!

Made finger printing reservation online. They don't have the requisite equipment. Having worked for…read moremultiple different UPS Store franchises, I know there is a simple toggle for what services are available on their website-they should disable this functionality until it is available. They got two stars because they at least acknowledged the mistake and apologized. (Their response on Google): Response from the owner 22 hours ago Hi Harold Long, we apologize for the inconvenience. We're committed to providing world-class service and our intention is to always take care of our customers. We understand this was frustrating and will address your comments with our team. If you need further help, please email us at store3547@theupsstore.com. Please share your date of visit and any additional details. EDIT: your response is inadequate and shows either lack of reading comprehension skills or, worse, that you didn't actually read my review. Because of this, you've dropped down to one star. Contact your franchise rep (or even tech support) and inquire how to toggle off the Live Scan services-once they show you how, you'll see how easy it is!