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    The UPS Store

    3.9 (24 reviews)
    Closed 10:00 am - 3:00 pm
    Updated a few days ago

    Services - The UPS Store

    Document binding

    Copymaking services

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    Lamination

    Mailbox centers

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    Email from the store to me

    Went back had the same experience as before except this time when I left the man working followed me outside to tell me I'm the problem which was literally insane. I'm leaving and you're following me out? I was not asked to leave I was leaving upon my own free will. Last time I left a review they expressed their concerns and offered an email if I needed further assistance. So I had the same issue there again. UPS store #3879 will try and charge you to tape your box shut even if you only need 6" of tape. Go to any other store they'll just tape it and move on. Even the post office will make you tape it yourself but they'll hand you a roll of tape for free you use it and you hand it back. I bet they have a pallet of tape in the back. Anyways it is the stores practice to reply to negative reviews and offer up their concerns and share their email with you. Based on the reply to my last review I did not expect them to attempt to charge me $3 for 6" of tape. And I really didn't expect to be followed outside by the employee working this morning. Please see attached at what actually happens when you email them. They only reply to 1 star review to save face. Go to legit any other ups store.

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    9 days ago

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    Local

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    18 days ago

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    Local

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    3 months ago

    I love the UPS store for scanning and emailing important documents. They are always fast, friendly and helpful.

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    Local

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    8 months ago

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    1 year ago

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    Local

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    4 months ago

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    4 months ago

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    1 year ago

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    Local

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    7 months ago

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    2 years ago

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    2 years ago

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    5 years ago

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    2 years ago

    Excellent service from Layla helping me with a return to Amazon. Friendly and Very Helpful when I didn't the have a clue.

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    2 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    9 years ago

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    7 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    8 years ago

    They are always super fast and they have great customer service! Whether it's to mail something or pick something up they are so helpful.

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    7 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    This is my local UPS store in Jacksonville, Florida.

    Mentioned in 2 reviews

    Read more highlights

    Staples

    Staples

    (24 reviews)

    Southside

    Wow, what a lack of service in the San Jose store. I'm on vacation here from west coast and stopped…read moreto get a document printed off my thumb drive. Gladys, the print rep said it would take about 1 hr for the print. Therefore I said can you print out a color copy, so I can see print before placing the order & waiting for an hour. Gladys told me it would take a half hour, She said you can get it faster in the copy area. I asked can you show me how to do that, I'm a veteran from out of town & not familiar with your system here. Gladys said just follow the prompts & it will walk you thru it. There was no other customers there when I came in print area. Another employee came over when one other customer walked up. Gladys or no one else was willing to help me. Who is the strore manager for this store?? I'd like to file this complaint!

    I have a printer that I can print from my phone until I really need to print something and then it…read more...bla, bla, bla! So I go to Staples and the "printer angel"Gail helps me (a lot) to save to cloud, find and print on one of their machines! Wonderful but the question remains why would my printer not print ...welllll... yes the three colors are out but I have black ink still so what's the problem? Cameron (printer angel) explains (nicely) even printing black little bits of color are still used so need color cartridges in there too. So I bought 3 colors. The team here were great- they accepted my problem, solved it and didn't make me feel like a computer idiot! Thank you!

    The UPS Store - shipping_centers - Updated May 2026

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