I was in the area and needed to do some shipping and a fax so I stopped into this location. I have…read moreto say the service and friendly customer service and smooth transaction was quite impressive. Sometimes you go into a shipping location and get miserable employees and slow service. This was not the case! Very impressed by this service team.

$4.08 for 2 pieces of paper. FOUR DOLLARS AND EIGHT CENTS for someone to spend 20 seconds printing…read moreoff a required return label. I was already purchasing supplies at the store so I didn't just "use" their services without some benefit to them. If you're buying boxes etc the cost to print the label should be waived. Shame on the manager Cali as this is a location specific fee. This is why the corporations keep getting richer and the average American is struggling more than they ever have. I've only recently started taking the stance that price gouging needs to be reported on otherwise we are never going to see it improve.

Love that this location is so close to home. Relatively easy parking in the lot with Publix and you…read morecan enter through the back door. Service is always friendly and fast. I have dropped a few return items here in the past month and it is a quick In and out.

This is our local UPS and we've never had any issues despite going weekly (sometimes multiple times…read morea week). I've never had any issues with my returns or shipping. The staff is friendly and they work quickly.

Had a very pleasant experience visiting the UPS store as I needed some documents faxed…read more I was greeted by a smiling young lady named Tori who asked me how can I be helped. I asked her if they were able to fax something for me and with a friendly and happy response said yes we h can help you with that. During the transaction, Tori engaged in conversation while ringing me up and waiting for the final verification that the fax went through. She wished me a good day and thanked me for my business. She exhibited great customer service skills and made the process easy. Thank you Tori for your help and service.

I've always had a great and fast experience with the staff here. I've only had to do Amazon returns…read moreand they're really polite.

Always friendly, quick as they can be…read more Reasonably priced for services provided. I'll be happy to go back again to be their customer.

I've used this location on multiple occasions to pack and ship packages as well as notary services…read more Everyone working here is super friendly and helpful. After saving my bacon today by looking thru my past transactions and providing the tracking information for a missing shipment (I'd lost my original receipt) I decided it was time to give them the credit they deserve for providing excellent service.

Utterly the best shipping store in history. They are ao attentive to their customers before we even…read morestep in the store.. meaning if they see you coming in with packages.. they come out and offer help! They open the door for you, assist with every single service option and even entertaining small children with customers to ease small wait times. Every employee that worked yesterday 5/08/26 deserves a huge thank you. We use this store all the time and we always see the store packed with happy people for a reason. Top notch. You guys are the BEST!.. keeping the vibes high and shipping important goods!

I love the UPS store for scanning and emailing important documents. They are always fast, friendly…read moreand helpful.

Parking at this location is a real headache. If you're lucky enough to grab a spot right in front…read moreof the store, just know that getting out is going to be a struggle. Backing out is definitely not as easy as it looks. If you end up parking across the street, get ready to dodge traffic in both directions just to cross over. As for the store itself, it always seems busier than the UPS locations in St. Johns or Argyle. I went the other day to drop off a few Amazon returns, and the line was backed up all the way out the front door. I ended up driving over to the Argyle location the next day, and I was in and out in less than 3 minutes. Sure, I get it--it's the holiday season, so things are probably extra hectic.

Anytime I need to use a UPS store for returns or any other service they offer, I don't hesitate to…read morecome here. They are very friendly, helpful and prompt with the service your requesting. I highly recommend this location.

After trying to kill two birds with one stone at the Staples next door, the employee recommended to…read moreme to "just go over to UPS and they'll take care of you." I've actually been to this specific location a handful of times and nearly forgot they were here. Listen, all I had to do was make a simple shipment. But we all know that every now and again, it's the little things that get messed up. All I have to say is that my experience here was great and most importantly, quick. The attendant behind the counter did exactly what I asked and executed it in a timely manner. Happy customer in my book. Now if the package doesn't get there in the proposed timeframe that might be another story, but I'm confident that won't be the case. Maybe one of my most boring reviews in a while, but giving credit where credit is due is something I deem necessary.

DO NOT COME TO THIS UPS! If your box is slightly too big they will refuse to take it or tape it for…read moreyou... every other UPS store has been more than willing to help me tape any size box. The gentleman was very rude, save yourself and go somewhere else!! EDIT - read other reviews! This owner is cheap and can't even spare a couple of Pennies to tape a box! Look at the reply! Smh. Business practices like that will come back to bite you sir, what goes around comes around.

I bring packages here all of the time and the staff are very friendly, efficient and helpful!read more

not very frIendly. Nickel and Dime you for every little thing. Not helpful AT ALL. Wish there was…read moreanother one closer. Their response is so politically correct. They didn't address the rude factor. I don't need alternative ways of paying. I'm quite capabke. It's the point. and I don't need a response rhat says nothing.

Customer service was extremely disappointing. The employee assisting me never made eye contact and…read morecame across careless throughout the entire interaction. All of the employees working at the counter were pre occupied with personal conversations the entire time, repeatedly interrupting the process of shipping my package. I understand that employees chat with coworkers throughout the day like we all do but there is a difference between casual conversation and making a customer feel like they're interrupting something more important. The employee would type part of my address, turn around to continue her conversation, weigh my package, turn around again to talk to her coworkers, and repeat the cycle throughout the transaction. What should have been a simple shipment took approximately 12 minutes to place a single item in a bag and print a shipping label because the employees seemed far more focused on their personal conversations than the customer standing in front of them. To make matters worse after I paid the employee handed me my tracking receipt and immediately walked away without saying a word no "You're all set," no confirmation that the transaction was complete .nothing. She simply walked away to continue her conversation that i interrupted leaving me standing there wondering if there was anything else I needed to do. Eventually, I just shrugged and left. Professionalism, basic communication, and customer acknowledgment were completely lacking during this visit.

Dropped off items for shipping at this UPS location. The attendant was quite quick, given that…read morethere is no long line for customers as there were only 3 people ahead of me. The service quality overall is good, as this is is a busy location. Parking can be quite a hassle during rush hour after work.

I generally like this store. It's my back up option when my usual location isn't open…read more Would be nice if they had updated their hours so I knew it wasn't open on Memorial Day! Please post your holiday hours, or lack their of. It's not hard.

The UPS store on Old St. Augustine had a weird service outage, so I came to this location for my…read moredrop off. The staff were nice and moved very quickly, which I always appreciate. The store was clean and tidy and I had zero issues with my order. May just make the trip to this location going forward!