Shoutout to the local community heroes working hard and bringing their A- game! This venue is a…read morehuge blessing! They offer several different logistics options here like FedEx, DHL, and even USPS! I technically love the USPS flat rate boxes when sending packages to my family and friends. The fact that this venue helped me pick the right options that made the most sense like shipping times, signage options, size of boxes was a winner for me. The gentleman that helped me even helped me decide to add some packaging peanuts to keep my items more organized by filling in the gaps. I looooved that I was able to get an email from them that gave me my tracking number. It made me more confident and excited to watch the progress of my gifts to my family. I am grateful for their excellence! What a great blessing they are to help us reach our loved ones with their organizational skills and knowledge.

I had such a great experience with Alma at Goin' Postal! Even during an incredibly busy holiday…read moreweek, she went out of her way to accommodate my fingerprinting and package drop-off quickly and efficiently. Her customer service was truly top-tier -- she was patient, organized, and made the whole process feel effortless despite the rush. It's rare to find someone who handles both the workload and the customers with such kindness and professionalism. I'm really grateful for her help and highly recommend seeing Alma if you want fast, friendly, and reliable service!

We've been using the mail and package services for several months. An issue involving a missing…read morepackage occurred and after investigation, review and consideration, the owner, Paul, resolved it completely and to my total satisfaction. I would recommend this business, its services and practices to others.

From the owner: FedEx, DHL, US Mail, Notary, Fingerprints, Livescan, Cash for College Books, Fax, Scan, BW & Color…read morecopies, Mailbox rentals

Had a very pleasant experience visiting the UPS store as I needed some documents faxed…read more I was greeted by a smiling young lady named Tori who asked me how can I be helped. I asked her if they were able to fax something for me and with a friendly and happy response said yes we h can help you with that. During the transaction, Tori engaged in conversation while ringing me up and waiting for the final verification that the fax went through. She wished me a good day and thanked me for my business. She exhibited great customer service skills and made the process easy. Thank you Tori for your help and service.

I've always had a great and fast experience with the staff here. I've only had to do Amazon returns…read moreand they're really polite.

I chose this location to get my fingerprinting done today because I have been here before & was…read morevery pleased with the personnel, the store owner, & the way her employees work so well together. It's a very smooth operation... I can honestly say they put the customer first. This is a busy store, but the owner & her employees have an incredible system & work together so well. They were able to get everyone taken care of without a hitch. My fingerprinting appointment was at 1:30 pm & I was taken right on time. The young lady who did my fingerprinting was very nice, professional & explained to me that they use digital fingerprinting for the company that requested my fingerprints. That was a pleasant surprise because I was dreading the black ink on my 10 fingers!

Customer service was extremely disappointing. The employee assisting me never made eye contact and…read morecame across careless throughout the entire interaction. All of the employees working at the counter were pre occupied with personal conversations the entire time, repeatedly interrupting the process of shipping my package. I understand that employees chat with coworkers throughout the day like we all do but there is a difference between casual conversation and making a customer feel like they're interrupting something more important. The employee would type part of my address, turn around to continue her conversation, weigh my package, turn around again to talk to her coworkers, and repeat the cycle throughout the transaction. What should have been a simple shipment took approximately 12 minutes to place a single item in a bag and print a shipping label because the employees seemed far more focused on their personal conversations than the customer standing in front of them. To make matters worse after I paid the employee handed me my tracking receipt and immediately walked away without saying a word no "You're all set," no confirmation that the transaction was complete .nothing. She simply walked away to continue her conversation that i interrupted leaving me standing there wondering if there was anything else I needed to do. Eventually, I just shrugged and left. Professionalism, basic communication, and customer acknowledgment were completely lacking during this visit.

I love the UPS store for scanning and emailing important documents. They are always fast, friendly…read moreand helpful.

Utterly the best shipping store in history. They are ao attentive to their customers before we even…read morestep in the store.. meaning if they see you coming in with packages.. they come out and offer help! They open the door for you, assist with every single service option and even entertaining small children with customers to ease small wait times. Every employee that worked yesterday 5/08/26 deserves a huge thank you. We use this store all the time and we always see the store packed with happy people for a reason. Top notch. You guys are the BEST!.. keeping the vibes high and shipping important goods!

I worked with Char and she was beyond amazing. She listened to everything I said and went over the…read moretop for me. I am so excited to hand out my look books to potential clients at the AmericaMart this week! The posters came out beautifully and they look gorgeous in my booth, also!

The current price to mail a large priority usps box is $26 at the post office. They charge $37 !…read moreThat's one example of their markup. We mailed a small package from there that went out of state. Even though we paid the postage at Costal Postal, the recipient had to pay another $4.11 postage due. Crazy. Will never use them again.

Horrible they never come on time! The employees are rude mean and rude and disrespectful!read more

If anyone has tried to talk to a live person at FedEx I would appreciate getting the contact…read moreinformation. It is impossible to get to a live person regarding a claim. I'm sure that it's because they don't want to talk to actual people about the absolutely horrible service they provide. I filed a claim in September, followed up on it about a month later only to be told that it was delayed because they were still looking for the package. Needless to say I was extremely upset. I was finally able to get to someone who promised me that they would escalate my inquiry. That was two months ago and I have not heard from them. I tried to contact them today only to get a total run around. Their automated system said that the claim was denied although I haven't received any communication from FedEx whatsoever. No matter what I try I am unable to get to a live person. The claim was for one box out a five piece shipment. The five boxes made up one total item that I was returning. Because one box didn't make it I couldn't receive a refund for the return of the item. Now I am out not only the cost of the item (the return window closed) and the cost of shipping an item that never made it!! How does that seem reasonable? If I could rate FedEx lower than not good I would do it in a heartbeat