At the beginning of the month, I had three shirts laundered and pressed and the total was $18.00…read more($6.00 per shirt) two weeks later I had the same shirts, not different shirts, not dirtier shirts, the exact same three shirts laundered again along with one pair of slacks and the total was $40.00. When I questioned this, I was told it was $10.00 per shirt and $10.00 for the slacks. When I explained to the person at the counter that I had the exact same shirts laundered two weeks earlier and it was $6.00 per shirt I was told "I don't know, I just work here" If you want to charge the beyond ridiculous price of $10.00 per shirt, knock yourself out, but to charge $6.00 per shirt one day and $10.00 per shirt the next, is beyond dishonest and completely unethical! I guess I now know where the saying "taken to the cleaners" comes from! I will not be back!

did a great job with my clothes, the lady had an attitude at first but when i came back she was…read morevery nice. the price was not bad at all especially for the raggedy condition i brought my clothes in. She gave them back to me lookin brand new!

I dropped off 2 suits,, a tuxedo, a dress, and 2 gowns. I was told my order would be ready Tuesday…read moreat 4:00. I went in Weds, at 10:00. I was told the dress shirts weren't in the store yet. but should be there later in the day. I had a busy day, and asked to have them delivered - they messed up, not me. She told me she would check with her supervisor and call me. No call. I called back, and they told me that they wouldn't deliver without a charge - and not until Friday. $175.00 cleaning bill. Ridiculous. We won't be back.

This review is for their tailoring department. I wish I would have don't more research on tailors…read moreand prices. They did a good job....but is was SUPER EXPENSIVE. The dress I needed tailored cost about as much as the tailoring job I wanted. I would use them again but for dry cleaning only.

Very friendly and fast service. Decent prices. Convenient location…read more Never had a problem with damaged clothes or anything like that. They even try to accommodate you if you need your clothes ready sooner than usual.

They destroyed our $200+ comforter with the horrid smelling chemicals they use. We tried to air it…read moreout outside for over a week and it still smelled like some overpowering detergent smell. I would stay far away from this business. I won't even trust them with our dry cleaning for fear they'll destroy, via smelly detergent/chemicals, all of our clothes. This business review section should really be separated because of the new ownership. The previous owners were great, but the new ownership seems to not care and this cleaner is a complete 180 (in a negative way) from the old business. Same name, much worse company.

Amazing service very inexpensive and amazing team! Felt very clean and a good environment for…read moreworkers!

My husband has trusted this cleaners with his suits & clothing for over 25 years, & I've personally…read morebeen a customer for the past 8 years. Unfortunately, our recent experience was extremely disappointing & honestly shocking. I brought in a brand-new dress months ago for cleaning. When I recently took it out of the plastic wrapping to wear for the first time, I discovered a large stain that was not there before. I had never worn the dress prior to that moment. When I first called, there was no answer. Carmen later called me back, but after listening to my concern for less than a minute, she interrupted to say she was not working that day, that she was busy, & that she would call me back later. That call never came. On April 20, 2026 at approximately 11:55 AM, my husband & I called her back & had her on a three-way call. As my husband calmly tried to ask why she never followed up or addressed the issue, she immediately became defensive. Without attempting to resolve anything, she abruptly decided that she would no longer accept us as customers after all these years of our loyalty to her business. What makes this even more disappointing is that this isn't the first concerning interaction. On a recent visit, she told my husband that many of his suits were "too old" & that she would no longer clean or press them. We respected her concerns & handled that conversation calmly & maturely. My husband even agreed to replace older suits & continue bringing in newer items. However, when we raised a valid concern about a stain on a brand-new dress, an item that had been left in her possession for months & only returned when the last time my husband & I picked up his clothes she informed him to take it home, we were met with defensiveness & dismissal instead of professionalism. A good business is built on accountability, communication, & respect for its customers. Long-term, loyal clients should not be dismissed out of frustration or sensitivity when raising a legitimate concern. Instead of resolving the issue, the owner chose to react emotionally, refuse responsibility, & end a 25+ year customer relationship. It is also worth noting that services are priced at a premium, yet customers are often pushed toward full dry cleaning rather than simple pressing, increasing the cost significantly. In this case, we paid a high price for a service that resulted in damage & no accountability. As an observation, over the many years we have been customers, there have been no noticeable upgrades to equipment or delivery vehicles. We were also informed that another location had closed. Customers can draw their own conclusions from that regarding how the business has been managed over time. Based on this experience, I cannot recommend this cleaners. If I could I would not even place one star

Amazing service with the best prices! I love that they text you when your order is completeread more

NEED ALTERATIONS? This is the place you want to bring your 'special' clothes.' My uncle passed and…read moreI only kept one suit that I wore at LVJC during my 15 year career there. Being a 'senior citizen' now, I lost inches and needed the skirt taken in for his celebration of life in California. Maria helped me and the alterations lady pinned the skirt to shrink it down. The dry cleaning and pressing are great and the price for dry cleaning and the price for alterations are extremely affordable. I live in Cold Springs and it's worth the drive!

Pick up and delivery were on time. And the cleaning was perfect!!!! Pricing was also perfect!…read more Consistent excellence is what matters to me!

Quick, solid service, and at a reasonable price. Got my uniform ironed and it was delivered on time.read more

The three stars can be broken up into three reasons. 1…read more Star for the excellent prices for suits and dresses 2. Easy location and accessible. 3. Very timely in the return and the items were pressed nicely. I'm not sure how much they were actually cleaned however, and the customer service could be friendlier. I understand they are probably busy, but I don't like to feel like a burden when I walk in. All in all I will be coming back at least a few more times.

Great value, friendly owner, and all my dry cleaning comes back fast and super clean. Can't ask for…read moremuch more from a dry cleaning business (oh, except they are closed weekends so plan ahead)!

I needed to get a couple of dress shirts altered and also brought in a sports jersey. The service,…read morecraftsmanship, price and turnaround times are great! I'm actually going to bring a few expensive t-shirts to them to shorten as well as a few suits that I own that need adjustments. I brought an expensive genuine Adidas NHL Sharks Jersey to get the sleeves shortened. Maria has the equipment to do this FLAWLESSLY. I honestly couldn't tell the difference between the old cuffs and the altered ones, the stitching looked identical. The cost? I think it was way too cheap so I won't post it, but for altering a $200+ jersey, the work is incredible and I'll be buying more jerseys to be fitted. Two dress shirts were way too big for me, because I have to buy for collar size. Maria doesn't speak English well so Fred was interpreting. I put them on and she sized them up... after receiving them, I couldn't tell that they had been tailored and they fit fantastic! I've had numerous tailors over the years, most of them were 'acceptable'. I've never had this level of service and quality. They're so good I want to bring them more business, and I will. I'm glad I called here first, I can't think of going anywhere else!

I highly recommend getting your alterations at Old Threads to New. I had a hard time finding a…read moreplace that was open in the evenings in the area, but Maria and Fred are very accommodating of your schedule. I had a bridesmaids dress Maria altered and it was many sizes too big after losing some weight. Her and Fred were very professional and easy to work with. Fair price, quick turn around and she did an amazing job on my dress. Will have to post photos of the event day in the dress in a few weeks! :)