I brought in some of my nice dresses and jackets in and got them back pressed, clean, and I am satisfied! The staff was friendly and kind! read more

They always do great job, on time. Lovely family who owns it. Marisol is totally customer oriented and absolutely has a photographic memory for names! Amazing. read more

They do a good job- normal turnaround is pretty quick, it's taken 3-5 days for me to get my suits dry cleaned here, but this last time I was charged almost $90 for three suits not expedited, that's like expedited New York/ San Francisco pricing from my experience.. They also didn't tell me how much it costs per suit, so I assumed it was reasonable, it def didn't cost that much last year when I had my fall/ winter suits dry cleaned read more

Pro's: Excellent work, good prices and smiling faces! Con's: None Go back?: Regularly! More... I so value my dry cleaner! I switched to this one from another where my items were lost 3 times! I don't know everyone's name here yet but I have been using them for at least 10 months. They are always friendly and are a family business. They have never lost one item. They give me a yellow receipt that I keep visible in my car to remind me to pick up, and they always find my items! I think their pricing is more than fair, as well. They recently did some drapery panel alterations for me and did a great job. I really like my dry cleaners! :) read more

I needed my husband's bespoke suit jacket cleaned for the Father/Daughter dance stat! Royal really delivered! After reading some less-than-favorable reviews of another place nearby, I wasn't going to trust just anywhere to care for a OOAK piece. I'm really happy I chose Royal Cleaners! They were fast, affordable and had the jacket back as promised. It looked good, smelled clean and was the quoted amount. PLUS - the sweet gal at the counter was super nice, friendly and professional! Overall, I'd say that's a WIN~! read more

Absolutely great service and very reasonable pricing. I needed to find a new dry cleaner so I gave Royal a chance. It was a great decision. Service was 5 stars and the owners were friendly and a pleasure to work with....especially on my large comforter that needed extra attention. Highly recommend! read more

I went to Royal Cleaners to get my down winter coat dry cleaned. They offered to clean my coat for $16 which was the cheapest quote I received after calling 4 places that couldn't have my coat ready for 4+ days. Royal Cleaners had my coat ready in 2 days. When I picked up my coat, I noticed there was a big stain that I didn't notice when I brought it in. I called and asked them about the stain and they said it was really tricky to remove but they offered to work on it. They worked on getting the stain out for a week- they said they had to put it through the dry cleaner 8 different times! I really appreciate that Royal Cleaners took the time to make sure my coat was free of stains. I highly recommend this dry cleaning company! read more

The best dry cleaner in Reno. Small local place and they always remember me. I've had shirts and suits dry cleaned here for 5+ years. Always great prices compared to the big guy in town. read more

Marisol at Royal cleaners is amazing! She fixed the holes in my favorite jeans in the crotch area lol she did a perfect job. And my husband is very picky when it comes to dry cleaning and she did an excellent job on his shirts as well. We most definitely will be back because since we moved back to Reno we have not found a good cleaners yet up until now. They will be our go to place from now on so happy read more

Royal Cleaners - Dry Cleaning Near Me - Reno, Nevada

I recently moved to Reno and I currently do have access to an iron. I decided on royal cleaners bc it was the same name of a cleaners my dad use to use in my hometown. So every week I have been coming to drop off shirts and pick up. The customers service reps understands the concept of customer service always trying to remember my last name and last week I dropped off a shirt after work and I forgot my wallet and she put the bill for this week. They do a great job cleaning I hope they continue their services read more

After being a loyal customer for the past few years, they lost my shirt as it was given to another customer. I understand this was a mistake but the reason for my negative review is the fact that they did not offer a solution for their mistake and they did not even return my call as I was promised. I was never offered a reimbursement for the cleaning service I paid for nor was I offered to be compensated for the shirt they lost. If they had the courtesy to own up to their mistake and offered a solution, I would gladly continue taking my business there. Because of this, they had just lost a regular customer. read more

I made the drive across town to Royal Cleaners even though I had many dry cleaners closer to me, because Royal Cleaners had the best reviews online. One of the dresses I brought in was expensive, and I only wear it for special occasions. I came to pick up my clothes a week after dropping them off, and the owner asked if my special dress was torn when I brought it in. I confirmed that it was not torn before it was cleaned, so I asked what could be done, since I had an event I wanted to wear it for in about a week and a half. The female owner told me that her seamstress was out on her honeymoon, but that she would be back the next day, and that she would call me with an update on my dress, at the latest, the following Wednesday. I didn't heard anything so I called on Wednesday. The phone didn't ring, but went straight to voicemail. I left a message asking for an update. I didn't get a call back, so I tried again on Friday. Once again it went straight to voicemail, and I left another message, voicing concern that I hadn't heard back, and asking for them to please call me with an update. I never got a call back, so I drove all the way there the following Wednesday to check on my dress. When I arrived the owner said she had been out sick, and that her husband "Is horrible at calling people back". She didn't seem concerned at all that I had to drive there to find out the status of my dress. Thankfully the dress had been fixed, so I was able to take it home. Bottom line: If you want to be able to get a hold of your dry cleaners by phone, don't go here. If you want them to clean something that you need by a certain date, don't count on it. You also won't be getting any updates if the female owner is out sick. (I gave them 1 star because they did a good job cleaning the other garments I brought in) read more

Excellent customer service and they do a great job of clearing. We have sensitive long sleeve tops and they are wonderful.Love the service

I swear the owner lives there. Very personable lady that always has a smile. The service is great. I have never had a problem with anything I have taken in to be dry cleaned or laundered. Especially grease stains- if you point them out at drop off they always seems to get them out completely. Quick turnaround time. And reasonable prices. Easy in and out parking lot too read more

Royal Cleaners - Dry Cleaning Near Me - Reno, Nevada

Solid all around! I've been going here for years. 1) I am blanking on the sweetest gal that runs their front counter. Always SO pleasant. 2) always do a great job with my work suits 3) pricing is fair. read more

I have been coming here for YEARS...even followed them from their last location. We have always received the best service! I cannot recommend them enough! read more

Very friendly and courteous. They have a quick turnaround time and their hours are perfect for someone who works 8-5.

I have tried several local dry cleaners. Most are over my budget and/or have crappy customer service. Royal Cleaners is not only affordable but the customer service I receive EVERY TIME is above and beyond AWESOME!! I am very grateful for this place and will not only be a return customer but I will be recommending Royal to everyone!! Thank you for being awesome and thanks for always making my Jackets look brand new read more

Great service and fast too! I needed my husband's dress shirts dry cleaned quickly and Royal Cleaners came through. Very professional as well ! Thank you!!!! read more

Great service. I use them quite regularly and I appreciate they are trying to be responsible with their dry cleaning methods. Marisol also remembers pretty much everyone's name, impressive given how many customers they have. read more

Vintage wedding dresses, WWII uniform, vintage hats and silk draperies all perfectly refreshed and packaged. I could not be more pleased with the service. read more

OMG! This is the best dry cleaner I've ever been to. Never considered reviewing on Yelp, but if you want great service, perfectly pressed clothing, this is the place! The staff are super nice and after 1 visit (years ago) the owner remembered my name. Price is reasonable too! I've been there probably 30 times. I even had a button replaced and they fixed a tear on my favorite shirt. read more

Not only was I treated with courtesy and compassion on the phone when I was desperately trying to find someone to press clerical robes for my fiancé, but I was told to be there first thing in the morning and they would have them pressed and ready to go that day for a funeral we had to attend in Southern California. They delivered and have my business from now on! I never really expected that level of customer service! read more

Took a gown for cleaning last minute for event. Very pleasant and helpful energy from the woman up front. She was realistic about the stain on my dress , but optimistic about being able to fix the problem. Happy to have this service on Cal Ave. read more

I recently moved to the area and drove all over Reno looking for a reliable dry cleaner. 1. They are very efficient and work around your needs. 2. They are open later than all the other cleaners in the area which is life saving for those who don't work 9-5 jobs. Marisol is one of the nicest ladies that I've met since moving here. Her and her staffs' work is phenomenal every time. She has made my life easier and takes a load of stress of my shoulders. I will always and forever be a customer of Royal Cleaners. Support local and family owned businesses. read more

This is my favorite cleaners and alterations place around town! Royal Cleaners is amazing. Not only is the family that owns it super nice, but the prices are affordable and the quality is superb. They have great customer service, they build relationships with their customers, and the work they do is always exceptional. I highly recommend going in there! You can't beat their service and we've gone to many around town. We have been going to Royal Cleaners for almost 8 months now and will continue to go. Support local businesses that have wonderful customer service! read more

Finally found a dry cleaner that doesn't leave your clothes with that weird dry cleaning smell. Their hours are good too. Thank you!

What wonderful service! I brought my wedding dress here to have it altered and the customer service and kindness I received was unparalleled. I feel extremely confident leaving my dress with them and can't wait to see how it turns out!! read more

I brought my vintage 1960's peacoat here, and they made it look brand new again! They were very careful with the buttons, and it only cost $9 to clean. The staff are very nice and personable. I'll definitely be coming back! read more

Royal Cleaners - Fabulous! - Dry Cleaning Near Me - Reno, Nevada

They said I could pick up my pants a they said I could pick up my pants After 4 PM. When I went to get my pants they had closed early so nobody was there for me to pick up my pants. I didn't have my pants for the event I have the next morning thanks to them. No discount for that, and just denial from the lady behind the counter. read more

I give this place a 5! I had an old handmade precious quilt cleaned about 4 months ago.. it turned out beautiful.. i was very impressed! So I decided to have my daughters wedding dress cleaned there also. I hate to admit it but it's been almost 10 years since her wedding, I had it in the back of my closet and honestly forgot about it until we moved. Just picked it up today and it was in a beautiful box absolutely gorgeous looking.. I can't thank them enough. I am so pleased and they are so very pleasant each time I've gone in there. I highly recommend them! Thanks again..l you made my day read more

Great place to take your dry cleaning. Staff is very friendly and helpful. Being using for about 2-3 years now and they have not damaged anything nor lost anything. It is a miracle! Pricing is very fair! Thank you Royal. read more

Best in town. Very friendly and professional. Eco-friendly on site service. Great prices on dry cleaning and repairs.

My husband needed his suit pants hemmed last minute before our wedding. They did a great job on the hem and also cleaned my husband and his groomsmen's outfits super fast! We are so thankful for the quick and quality service we received. read more

Have been coming here for a long time. Everything has been great. The service is terrific. I have had several alterations, and they have always been spot on. read more

Marisol and husband continue to please their clients. I've heard there were better cleaners in town--but I've never seen one with the exception of Peerless Cleaners. They do an excellent job as well. Marisol always has a smile on her face--and I swear that she and her husband work 24 hours a day. Give them a try. You won't be sorry. read more

I love this business! I'm a clothes hound and love to look great. Royal Cleaners always treats me right..a button, a hook, a tear...they are right on top of it! Plus, the young lady up front always remembers my name:) read more

I've been using Royal Cleaners for awhile now. They do good, quality work for a very reasonable price. I've used them for dress shirt laundry & folded for travel. $1.25. Also had a few things dry cleaned. They were fast and well done. Really like this place. Friendly, fast & good work. It's nice to have a neighborhood cleaner that you feel confident using and developing a rapport with. read more

These guys do a great job on my dress shirts for work. Friendly, reliable, and a very good value. I drive all the way across town just to bring all my work shirts/suits here. I have also had several sport coats altered and the lady did a great job--for a lot less than any other tailor. read more

Ok part two of my alterations disaster, after my previous incident an another dry cleaners I looked up places with 5 stars and decided to come here. I took 3 suit jackets to get altered, i needed my sleeves shortened. I was told my things would be done Friday by 4PM because they always press their items before giving them back, i was cool with that and told them I would be there Saturday morning at 8 am when they opened and the girl said sounds good. Well Saturday comes around and I specifically wake up early to come here because its quite a distance from my house and i had to be at work at 9am. I get here exactly at 8 am nobody is there, I try to pull the doors open and they are closed, i call no answer. Finally I give up leave and go to work, call back a few hours later and the girl tells me she was late because she had forgotten her keys, I was a bit frustrated but I was like whatever i guess ill have to pick them up Monday. Monday comes I pick up my jackets and drop them off at home and went out of town so I didn't get a change to try anything on, finally I get back at the end of the week and try my jackets on, I was horrified, all 3 of my jackets had the left sleeve 1 1/2 of an inch shorter than the right sleeve, one of my jackets was so bad that the sleeve cuff wasn't straight instead it was lopsided so depending on what part of the sleeve you were looking at it was uneven. I called them and the girl got very defensive and told me to take my stuff down and they would fix my sleeves because they hem the material back so they could redo it. I decided against doing such thing because at this point i dont trust them. Part 3 of my suit jacket trilogy is coming up so stay tuned. read more