The three stars can be broken up into three reasons. 1…read more Star for the excellent prices for suits and dresses 2. Easy location and accessible. 3. Very timely in the return and the items were pressed nicely. I'm not sure how much they were actually cleaned however, and the customer service could be friendlier. I understand they are probably busy, but I don't like to feel like a burden when I walk in. All in all I will be coming back at least a few more times.

Great value, friendly owner, and all my dry cleaning comes back fast and super clean. Can't ask for…read moremuch more from a dry cleaning business (oh, except they are closed weekends so plan ahead)!

Mia is amazing! I had a dress that needed altered and she did it so quickly, accurately, and…read morebeautifully. She is beyond kind and also provided high quality work that didn't break the bank. I will always go to Mia for any alterations needed!

I dropped off my dress for minor alterations, and admittedly, I forgot to ask for a price, mostly…read morebecause I've had similar work done before and it's typically around $80. When I came to pick it up, I felt rushed by Mia to try it on and take it off. She immediately began talking about how much work it was and how many hours she'd spent on it, which gave me the sense she was trying to justify an inflated price. Sure enough, she charged me $150. When she saw my reaction, she said, "I don't like complainers, so I'll leave it to you for $130." After the fact, I checked reviews and realized I wasn't alone, others have had similar experiences. Take this as you will, but I've worked with several quality seamstresses in town, and none have charged anywhere near that amount for similar alterations and materials.

Very friendly and fast service. Decent prices. Convenient location…read more Never had a problem with damaged clothes or anything like that. They even try to accommodate you if you need your clothes ready sooner than usual.

They destroyed our $200+ comforter with the horrid smelling chemicals they use. We tried to air it…read moreout outside for over a week and it still smelled like some overpowering detergent smell. I would stay far away from this business. I won't even trust them with our dry cleaning for fear they'll destroy, via smelly detergent/chemicals, all of our clothes. This business review section should really be separated because of the new ownership. The previous owners were great, but the new ownership seems to not care and this cleaner is a complete 180 (in a negative way) from the old business. Same name, much worse company.

First time tried. Prices were good. When I picked up my dry cleaning their was a mix up with my…read moreorder but was quickly resolved. Friendly service was a plus!! Satisfied customer.

OH ME OH MY. I'm not even sure what to say about this place except that I won't return and I don't…read moreknow where the owners are. I dropped off a little girls knee length dress on Monday the 16th. I was told by an older female employee that it would be back in on Wednesday the 18th and I could come pick it up. I went into the cleaners at 2:30 on the 18th and was told by a 2nd female employee it wasnt back yet. She said that the clothes don't come back until 4:30. The first employee neglected to tell me that information and it is not posted anywhere. This meant that I'd have to come back the next day since I had to return to work. I went back on the 20th since I didn't have a chance on the 19th. The dress was back and the 2nd employee was working again. She told me the total came to $16.00!!!!!!!!! Are you kidding me? For a little girls knee length dress? I couldnt believe this total. I will admit that I never asked for a quote but I was also never told how much it would be. This dress would have been no more than $5.00 at a multitude of cleaners in Sparks. They don't have any kind of rates posted and it never even occured to me that they would ask so much. I told the 2nd employee I just can't pay that much money and asked her to have the owners call me on Monday when they get in. She said she would leave a note for them. As of yesterday I had not heard from the owners. I called them at 11:30 and spoke to the same (2nd) employee - she said that she will try to call them and call me back. I didnt hear anything back until 4:30 that evening via voicemail and had to call back today (the 25th). She said that the owners are going to split it and we can settle on a price of $8.00. That's fine I told her. Offelia is the name of the 2nd employee. Offelia is the best asset they have. She was great and the only reason I am donig 2 stars instead of 1. She was polite and really tried everything she could to make her customer happy. I will still find another dry cleaner with better communication and better prices.

The best and most reasonably priced laundry/Dry Cleaners around. Reno is a small town with an even…read moresmaller choice of Dry Cleaners to choose from. By far, Dry Cleaners Express is the best choice out of all of them. They pick up and deliver at no charge over a large area. The owner is very hands on and cares about his customers, as well as his employees. That in itself is hard to come by nowadays. I dare you to find a quality dry cleaner, with reasonable prices, sweet-smelling clothes, and free pick-up and delivery in the Reno area. I always tell my friends, Try It, You'll Like It!!

I went here recently to get some stuff dry cleaned, and was very happy with the service. I was…read moregreeted with a warm welcome and dropping off. My clothing was very quick and efficient. Afterwards, I was given a ticket as well as text communications and updates on the status of my clothing. Overall great spot to get your stuff dry cleaned. My stuff was very clean and it was done in a very short amount of time. Highly recommend this place.

5 stars for dry cleaning. 2 stars for alterations. Prices are very reasonable and service is…read morefriendly. I will be back with my dry cleaning but not my alterations. I brought in a formal dress to be hemmed and a pile of dry cleaning. I needed them done in a week. Our dry cleaning was perfect. The alteration job was done at a very reasonable price, but the edge of the garment and the stitching were both noticeably crooked. I needed it for an event, and I knew there wouldn't be time to fix it, so I did not formerly complain. However, I would not recommend this business for alterations. I would recommend it for dry cleaning though.

At the beginning of the month, I had three shirts laundered and pressed and the total was $18.00…read more($6.00 per shirt) two weeks later I had the same shirts, not different shirts, not dirtier shirts, the exact same three shirts laundered again along with one pair of slacks and the total was $40.00. When I questioned this, I was told it was $10.00 per shirt and $10.00 for the slacks. When I explained to the person at the counter that I had the exact same shirts laundered two weeks earlier and it was $6.00 per shirt I was told "I don't know, I just work here" If you want to charge the beyond ridiculous price of $10.00 per shirt, knock yourself out, but to charge $6.00 per shirt one day and $10.00 per shirt the next, is beyond dishonest and completely unethical! I guess I now know where the saying "taken to the cleaners" comes from! I will not be back!

I brought in some of my nice dresses and jackets in and got them back pressed, clean, and I am…read moresatisfied! The staff was friendly and kind!

Super helpful. Prompt. Kind!…read more I get lots of cloths dry cleaned while traveling. They were great!

8/25/26- My first…read moretime...and I know this is going to be my regular.. I was in search of getting an alteration done, but sadly that is not one of the services provided.. Customer service went above and beyond with a referral to have my pants altered.. This is the only dry cleaning service in the Reno area that uses exclusively organic, water-based, and nontoxic cleaning agents. Needless to say my UC Davis master's program son, would definitely approve.. There are several cleaners in my neighborhood.. but honestly, I felt so comfortable. I'll be bringing my comforters in!

Spot is prompt, friendly, thorough, very eco friendly and the pricing is great. I have taken a…read morecoat, sweaters and Pendelton blankets. I plan to call and ask is she will do a small antique Oriental rug. There is no nasty chemical smell when items are cleaned at Spot.