If I could give zero stars, I would. I dropped off over $200 worth of clothes, and this dry cleaner completely lost them. Given the disorganized mess at this location, I'm honestly not surprised. The guy who works here has piles of clothes everywhere with just tickets on top--no real system. Clothes are left by the front counter, completely exposed, and he's always in the back doing who knows what instead of managing the store properly. After realizing they lost my clothes, he said he would check the other location and give me a call. Of course, that never happened. When I stopped by again, he pretended to look through the racks, then gave me a half-baked excuse about the owner being out of town with some family emergency. Conveniently, that means no refund, no solution--just empty apologies. At this point, I wouldn't be surprised if clothes are getting mixed up or even stolen. This place is an absolute joke, and I would strongly advise against trusting them with anything valuable. They clearly don't care about their customers or their belongings. Save yourself the stress and go somewhere reputable! read more

Literally ALL of my clothes shrunk. I have never ever had this happen at a dry cleaners.. BEWARE. Also I couldn't stand the strong smell of the clothes. read more

They did a great job. They were quick and less expensive than larger cleaners. I will use again.

This is the worst dry cleaning service I have ever used. The lady working here is rude and doesn't even show up to work on time. Several times I have had to wait in front of the business after their business hours to get my clothes because employee is late. Then I had a drop off and she was out to lunch. They crease pants that obviously don't get one and their turnaround insane, about a week. They made a bunch of mistakes on my clothes but offered no store credit or compensation. When I told the lady I wasn't going to pay for their bad services, she said take my clothes and leave and don't come back. That's no problem! Also she's running a daycare or something there with her kids, toys every where. Great place and won't be back !!!! read more

I've came here twice now and honestly this place is amazing. I brought my dress pants and Barong (Traditional Filipino Dress Shirt) to get cleaned here brcause they are not supposed to be cleaned with just a regular washet and dryer. Honestly they do an amazing job for an amazing price. This is the only place I would ever trust my very nice clothes to get cleaned at. And like I've said you can't beat the price here. Just a note make sure if you need something cleaned by a specific time to get it cleaned early. But I will continue coming here and letting all my friends and family about this place. read more

Whenever I take my husbands shirts here I rarely have issues with the quality of the cleaning when I get them back. Other places I have been to and I have been to a bunch seem to always give me my shirts back with little burns or stains on the shirts that were not there when I dropped them off. Sonia, is always smiling and works very hard. I love being greeted with a great attitude no matter what time of day I am there to either pick up or drop off my dry cleaning. Hours are: Monday - Friday 7am to 7pm Saturday 9am to 5pm Sunday Closed read more

Ace Dry Cleaners - Dry Cleaning Near Me - Reno, Nevada

We've been going to Ace for dress shirts, blazers and other dry clean clothing items for years and are always impressed! Recently, we dropped off our Comforter after seeing the Spring Cleaning $35 Comforter sale. Incredible service, realistic turnaround time and prompt responses. If you're looking for a dry cleaner in south Reno, Ace is your place! read more

I have been coming to Ace cleaners since they first opened. They always do a great job whether it is dry Cleaning, or mending a button on a shirt or pair of pants. Beverly and her Mom are always friendly and always have a smile on their faces. Their prices are very affordable. I am a small business owner and always want to support other small businesses. read more

I would not recommend this place for items you value. The owner could not locate the pants I dropped off for a zipper repair. They made excuses and final told me they lost my pants. This back and forth visits to get a answer was exhausting. I was finally able to close the case in the lost jeans. The owner settle the debt. I would have preferred the truth and up front conversation rather than the run around. This had gone on for 2 months. Talk about a horrible experience. This was at the Vista location in Sparks. read more

They have a great $35 spring cleaning special for comforters. They do a fabulous job and that's a great price!

Very friendly and fast service. Decent prices. Convenient location. Never had a problem with damaged clothes or anything like that. They even try to accommodate you if you need your clothes ready sooner than usual. read more

My wife and I have been coming here for two years now for both our dry cleaning and tailoring. We have been nothing but happy with their service and would highly recommend. read more

Very bad service, cleaning, and would not use them again. I was a customer for four years and I do not support companies that lie to customers and are not fair with the service offered. Within this last year, this was the third time that I had my dry cleaning back with the stain still on the item with no tag that said they couldn't get it out. Went in to ask the counter gal about the stain and if they could get it out, she said no they couldn't. Then asked if she would be willing to give me a credit for that shirt for another shirt to be cleaned, since it did not come out and they did not tell me in advance. She said that they don't give refunds or exchanges for service for another shirt. I then asked if they were the same owners as another dry cleaning store, because I decided to take all of my items that I was going to have them clean and go to a different location. She said that they was same owners of Ace. I left with my clothes and let them know I would not be back. My husband went over to the store on Longley called Yerli's and the owner said that they were not affiliated with Ace at all on Double R. The owner of Yerlis dry cleaners, not only did she say she would get the stain out, but if she could not, she would not charge for the shirt. Now that is backing up your product and quality of service. read more

I dropped my comforter for cleaning. It was so dirty, anything would be an Improvement. However, I was absolutely amazed when I picked up this comforter up. I barely recognized it. Ace cleaned it to PERFECTION, looked and smelled brand new. When I put it on my bed it was soft and wonderful. To think I was considering replacing it!!! I'm so glad I took it to Ace instead. And, what a bargain. They have a promotion. $35.00. The staff is so great too. Ace is definitely my new cleaners. Thank you for the incredible service!!!! God bless you. read more

We got our king size down comforter dry cleaned here. Drop off and pick up were very simple and easy. They had a great special running so got a great deal! Only wish the comforter had a fresher smell after it was cleaned, it barely smelled like it was cleaned at all and I've had it dry cleaned in the past at other dry cleaners and it had a fresh smell to it after washing read more

The lady is very nice, communication was a little challenging because of ethnic background..:) It's what we call a melting pot. Learn to embrace it instead of complaining about it and giving bad reviews because of her ethnic background...Don't be a hatter read more

Ace is the place!!! haha, that is too funny, but no really, Joan and the team always do such a wonderful job with your clothes, and if you know me you know that clothes are extremely important to me! The beauty of this place is that they have one of the best tailors in the reno area that will be able to assist with all your alterations needs!! I'm glad there is such a good dry cleaners that is not overpriced like some of the other companies in the area. read more

I have used Ace Dry Cleaners for over seven years and never had an issue. The Mondragon family have a always provided excellent cleaning service as well as customer service. Beverly and her mother have always treated me like family. read more

I called the number that this place is usually under but i tried to explain to the Lady several times that on yelp and I told her several times this was location address is 10855 Double R Blvd Reno, NV 89521 United States. I called the number +1 (775) 240-9312 she told me it was the wrong number after the fact I called the sparks they have that exact number for that building she said it was number for all the lady was screaming at me end it was really extremely offending me by her ton of voice after fact my mom came in i was calling about my comforter for winter she said I called the wrong number but it was the act number on google maybe Ace's dry cleaners needs to change their number but she was extremely rude I don't recommended calling that morning I believe who ever owners should fire her for yelling at customer when I asked her if my mom left she didn't even in fact didn't occurred to her when I told her it was at this specific location the one women on phone sweetheart I am not going to say number she didn't even give me the full number she said it very fast she screamed at top of her lungs I could here that other person wanted to pick up the phone she also hang up on me Bettie I could even right the number down she wasn't nice older I did respect my older's but she wasn't being really nice to me. But thank god they still had my comforter. I am just letting you know who ever owners I want you to fire this employer I called Wednesday or Tuesday I can't remember but she went who was this or do you speak English in Spanish so this was very bad customer experience calling so I hope that owners will know either she was having bad day or she as some mental illness but she was extremely rude?. I wouldn't recommend calling this business. I recommend coming in the dry cleaners! read more

The best! Even though they're not doing $1.75 shirts anymore! Friendly fast and so convenient! We use them weekly!

If I could I would give no stars. They have lost one of my sweaters. It is nowhere to be found. Offered $30 credit for a sweater that cost at least $125. Not a happy customer. I will not be trusting them with my clothes. read more

Best priced for cleaning and pressing men's shirts! $1.65 and avoid laundering and ironing? YES PLEASE!!

Fast and efficient! I take all my dress pants there and comforters! I've never had any problems. Keep up the great work!

Still my favorite cleaner but but customer service was better before personnel change. Please bring back the employee who always had her toddler with her. She was pleasant, efficient and always had change in the register. Now, there is never any change in the register and the woman gets flustered and confused. How can a business not have change on a Saturday afternoon. I'm not talking change for a $100 but even a roll of quarters. With shirt cleaning at $1.75, would it not make sense to have a few rolls of quarters on hand? read more

I am providing this 1 star rating for product AND customer service. I took my dress and my husband's dress shirt, that both had spots on them, to Ace to be cleaned. I informed the employee of the spots when I dropped them off. When I picked up my items, all spots were still present on both items and she stated they were not able to get the spots out. Additionally, the bottom hem was now completely out on my dress. I went home and decided to try my Dryel kit on the dress and within 20 minutes the spots were out. I later treated my husband's shirt with shout and removed the spots on that as well. Since I was able to get the spots out of my dress, I took it back to Ace to have them re-hem the bottom since it came out during their dry cleaning process. I requested that my money be credited based on the above circumstances, and the employee stated she would not. When I picked up my dress again, I was astounded at how unprofessional the hem was done. It was completely visible and puckered. I took it to another alterations company here in town and thankfully they did an amazing job redoing the hem and it is literally invisible. Ace lost a customer due to poor quality dry cleaning and customer service. read more