The guys at South Street Auto Sales were great. They made the deal very easy..in fact the easiest…read moreI've ever made. I purchased from out of state, they delivered the car to me fully detailed on a flatbed, signed a few papers and drove off. When I found a scratch on window tint, John took some $'s off so I could replace. The car was exactly as they described and I found the guys very honest...which isn't the case at other dealers. I would recommend this dealership to others as my experience was very good. -Travis from Pittsburgh PA

I bought a SLK350 from this team and very professional. Everyone I dealt with treated me well and…read morequickly addressed any questions I had. I was most impressed that every review done had an answer to it. The owner even helped get the car to me on his own time so my wife would not have to travel the beltway. I will for my next car look at the inventory here vs a new car at a branded dealership. I researched the price the team had put on my car and it was extremely fair, so I did not haggle. I think most persons whom get upset when buying a car think they can walk in and low ball a business then get angry when they can not be accommodated. I am glad that honest and good sellers are still in todays world.

Hands down the best dealership ive ever been to, for my first experience buying a car theses guys…read moremade it nothing but comfortable and easy as well as enjoyable. Alex, Greg and his other staff are some really cool guys who are very knowledgeable about their business and have absolutely no problem explaining something to you. They helped me find a car that fits me to every extent and made the process so enjoyable. Thank you guys again for all of your help and support throughout this process!!

These mofo's had me drive an HOUR to show me a truck with significant body damage. That wasn't…read moredisclosed in any listing. NEVAH!!!

Stay away from this dealership, particularly the Used Car Superstore on Baughman's Lane, and their…read moresalesperson named Sunny. I saw a car online I was interested in and I called the dealership. I was unable to get there on the day I called as I had the flu and we were juggling one car. I asked if the car could please be held until Thursday. The man on the phone said there were actually two of them on the lot and sure they could do that. I got a call Thursday around noon that the one vehicle left that I was coming to test drive was being sent to the Lexington Park site and she "goofed up" as she did not do something within the computer to keep the car there. There was a similar vehicle at the Germantown location that costs a bit more. I told her I was willing to look at and test drive that one if the price was negotiable for this mess she had just put me through. She retrieved the car and I went there to test drive it. The car's exterior was FILTHY. The black car was almost yellow. We drove it and it seemed fine. We returned and we noticed a lot of small nicks in the paint. We pointed them out to her and said due to the car's filth we can't tell if it's dirt or paint chips. She took it to the car wash and came back and there were chips EVERYWHERE. I said "Well, how much are willing to take off the price?" She said, no, this is a price tag dealership. We don't do that. So, despite what she said on the phone, they were going to do NOTHING. Then, she had the NERVE to text me the next day and said they would not change the price, but would "try to do that best they can" to clean up the paint job. If you are going to consider this place, show up and look at the cars and make sure they are clean as they may be hiding damage.

Chris Wilson in Chevrolet Service is amazing! He is so welcoming and knowledgeable. He doesn't…read moreattack you with questions as soon as you walk in like some of the others have. I have dealt with many car places over the years and he has won the business of my family and friends with his excellent customer care and his quick and efficient communication. He truly is one of their biggest assets and needs to be recognized for his hard work and dedication to his customers!!!!! I cant thank him enough for helping me with my many trips to the service department. Excellent gentleman!

I am so angry and disappointed in my services here. I bought a used vehicle, and within 1 week it…read morewas leaking oil and other fluids. The warranty specifically made sure to state "doesn't cover leaks or engine issues" It's only been a few months, and after it dying on me in over 4 places, getting it into the shop, and spending over 3k trying to fix it, I've been told that this dealership did a quick fix on this leak with sealant to get it sold, and now the engine is contaminated and fixing it isn't worth what the car is. I'm out 10k. I'm frustrated and I'll never buy from here again.

Wonderful buying experience with my daughter. Matt and Vito are great guys and when my daughter had…read morea check engine light come on shortly after buying, they took care of and fixed it with no hassle whatsoever.

Tayo was wonderful. Very knowledgeable and very helpful. We had a great buying experience and…read morehope to work with him again when we are ready to replace our other vehicle. Being on crutches Tayo did everything he could to make sure that I had to do as little walking as possible during the car buying experience. Everyone as the dealership was very friendly and helpful. I would highly recommend both the dealership and Tayo as a car salesman. I would give more than 5 stars if that was an option.

I had an amazing experience at this Carmax! This was my first time buying a car and Tayo made that…read moreprocess super easy. He explained to me everything he was doing the entire time and was super excited for me! He was also super personable and knew what he was talking about! Overall I had a great experience and am super happy about my new car!!

Why have clients schedule appointments online when they do not matter anyway? I was confirmed with…read moremultiple texts and emails for my appt but one hour before my appointment I was told that the technicians will be on lunch and I cannot wait and must have someone drop me off? Doesn't an oil change take less than an hour? I was told I might not have my car back by the end of the day? Very disappointed and will not be rescheduling.

If I could give zero stars, I would. We spoke with John at Triangle Motors about replacing the…read moretiming be,t on our van. We had a new van ordered and we're planning on a trade in with the dealer. John told us that he wanted to buy the van from us and would add the cost of the repair to the price that he gave us to buy the van. We had the timing belt replaced at Triangle and paid for it. This morning, John reneged on our verbal agreement. Obviously his word means nothing. We will never deal with Triangle again and will share our experience with other family members who currently deal there.

Recently I sold a vehicle to Mountain Motors in Frederick. I cannot say enough about what a…read moreterrific experience I had. Not only did I get a better price than I expected, but the process was worry-free. My car was in the Rockville, MD area, but Mountain Motors came to me. By employing their tag return business, I did not have to go to the Motor Vehicle Administration or wait to cut off insurance saving me money. Mountain Motors drove the vehicle to Frederick with Its dealer plates, so I was not liable were there an accident. MM deposited the sale moNey in. my bank account. My financial advisor recommended MM to me, and it is now my pleasure to recommend MM to others for professional, pleasant, and financially beneficial service!

Bruce Jett is the owner of this Buy Here Pay Here Dealership, "Mountain Motors", located in…read moreFrederick, Maryland. Mountain Motors & the owner Bruce Jett take advantage of people. He monetizes off of the unfortunate situations of others and sells them vehicles that are salvage title that would not have even passed Maryland Inspection. Like other patrons have previously left in their reviews. He has hired his own personal Maryland Inspector who works there once a week and passes all the illegal cars. My 2006 Toyota Corolla was sold to me around July 2024 with the check engine light on, left and right front apron bent (frame), left front bumper hanging from previous accident, extreme pull to right when drove. I have replaced front tires 8 times, brakes, alternator, and battery 5 times due to electrical miswiring. Exhaust that comes up through holes in floor which is a carbon-monoxide issue to the point it is nauseating. They make no attempt to remedy the situation since notified within 24 hours of purchase not only to Bruce but to Owen who sold the vehicle. I spoke with Bruce Jett directly the morning after(9:00am) purchase of 8:30pm, and was told he did the legal minimal requirement required by law, he would not provide different vehicle, nor return my money. He stated don't bother with a lemon law approach because not a new vehicle. I have been told by a body shop that this salvage vehicle is not safe to drive nor should have been sold with bent frame. Another mechanic shops states that this vehicle should not have even passed inspection and is not legal in Maryland. I also notified Jeanne (finance manager) verbally and by email of the situation. However, even now when I reach out to Jeanne, their financial company representative ,which is located on site. In fact he has three separate businesses listed , yet in one building. The Mountain Motors portion who supposedly sells the cars, Royal Trust the finance Company and his Auto shop with yet another name. that is located at the dealership that Bruce also owns. I tried to trade in on another vehicle yet would not provide pay off amount. I have also reported them to the Better Business Bureau. Please do not trust these people with no parts of an experience that you should be happy and enjoyable. Save yourself from going through what myself and so many other people have/are going through with this dealership. Their Google Reviews and their rating here and on BBB all show this is a repeat thing that is happening to many customers and they need to be stopped.

I attempted to purchase a car from Easterns in February 2025. I had agreed to a deal sheet online,…read moreand scheduled to come pick the car up. I requested a loan through my bank for the exact amount listed in the deal sheet, which included all tax/tag/title fees. When I arrived at the dealership, I agreed to let them try to find better financing, they were unable to match. So far, all fine. When I was presented with the final deal sheet, there were two additions that I did not agree to beforehand, a Lojack service subscription and a dealer warranty service. I requested that they be removed from the deal sheet, as I didn't want either of them, and they inflated the price This is where it gets shifty for me: They tried to tell me that the LoJack service fee was required to complete the purchase, and then tried to scare me into the warranty by lying about the factory warranty not being transferrable. I did research on both of these points, and found them both to be lies. We left, and they've since contacted me trying to make the deal happen. It turns out the LoJack is optional (imagine that). This is textbook consumer fraud, and I'd avoid this business at all costs. If they'll lie about this, I would also believe that they'll lie about the state of the vehicle service, and warranty.

Hi, I'm interested in filing a complaint. This issue involves the deceptive practices which have…read moreeffected my husband and I in commerce. An Act to safeguard the consumer in connection with the utilization of credit by requiring full disclosure of the terms and conditions of finance charges in credit transactions or in offers to extend credit; by restricting the garnishment of wages; and by creating the National Commission on Consumer Finance to study and make recommendations on the need for further regulation of the consumer finance industry; and for other purposes. USC 15 Section 1662(b) protects consumers from predatory lenders who use advertising to get people in debt. If you see an advertisement that promises credit in exchange for a down payment or that guarantees a certain amount of money after the application, it may run afoul of the Truth in Lending Act. 15 USC code 1605 A? (a) "Finance charge" definedExcept as otherwise provided in this section, the amount of the finance charge in connection with any consumer credit transaction shall be determined as the sum of all charges, payable directly or indirectly by the person to whom the credit is extended, and imposed directly or indirectly by the signature. No advertisement to aid, promote, or assist directly or indirectly any extension of consumer credit may state (1)that a specific periodic consumer credit amount or installment amount can be arranged, unless the creditor usually and customarily arranges credit payments or installments for that period and in that amount. (2)that a specified downpayment is required in connection with any extension of consumer credit, unless the creditor usually and customarily arranges downpayments in that amount. (Pub. L. 90-321, title I, §142, May 29, 1968, 82 Stat. 158.) It is unlawful to design, compile, and furnish any form knowing that such form would be used to create the false belief in a consumer that a person other than the creditor of such consumer is participating in the collection of or in an attempt to collect a debt such consumer allegedly owes such creditor is the USC Code 31? Title 31 of the United States Code outlines the role of the money and finance in the United States Code. 15 U.S.C. 6802(e)(8)) A financial institution may disclose NPI to protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability. (15 U.S.C.15 USC 1601 mean? (a) Informed use of credit. The Congress finds that economic stabilization would be enhanced and the competition among the various financial institutions and other firms engaged in the extension of consumer credit would be strengthened by the informed use of credit.15 U.S.C. §1691(e) (a) Any creditor who fails to comply with any requirement imposed under this subchapter shall be liable to the aggrieved applicant for any actual damages sustained by such applicant acting either in an individual capacity.15 USC 807? § 807. A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt.15 USC 1611: Criminal liability for willful and knowing violation Text contains those laws in effect on January 7, 2011. From Title 15-COMMERCE AND TRADECHAPTER 41-CONSUMER CREDIT PROTECTIONSUBCHAPTER I-CONSUMER CREDIT COST DISCLOSUREPart A-General Provisions.(i)involves the purchase or sale of any security, the taking of a false oath, the making of a false report, bribery, perjury, burglary, any substantially equivalent activity however denominated by the laws of the relevant foreign government, or conspiracy to commit any such offense; (ii)arises out of the conduct of the business of a broker, dealer, municipal securities dealer municipal advisor,,[1] government securities broker, government securities dealer, investment adviser, bank, insurance company, fiduciary, transfer agent, nationally recognized statistical rating organization, foreign person performing a function substantially equivalent to any of the above, or entity or person required to be registered under the Commodity Exchange Act (7 U.S.C. 1 et seq.) Duty to Promptly Correct and Update Information. Section 623(a) of the FCRA also requires a person who regularly furnishes information to CRAs to promptly notify a CRA if the person determines the previously furnished information is not complete or accurate.