Shoe Palace

For the most part prices seem to be average or slightly higher than Dick's on sneakers…read morespecifically. They got me with the BOGO 50% off deal though and a pair of cute sandals. Staff is helpful and knowledgeable. Variety is vast & they have a good size clearance. If only the margins were a little better. :) You can't beat a brick & mortar shopping experience though!

A different variation of a big shoe store like DSW. They sell similar brands too. My friend was…read moreshopping for heels here but didn't find what she wanted.

Just like DSW

Socks!

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Nordstrom Rack

3.1(114 reviews)

2.6 mi

Louis the store manager is a friendly and helpful person he spend awhile helping me try on…read moresunglasses until I found the ones I wanted which he actually picked , this type of extraordinarily sales experience and professional is a win for Nordstrom will return just based on this Thank you !

I don't usually do reviews but I was so disappointed by the store that my husband kept insisting to…read moreleave a bad a review because of how excited I was for my purchase and disappointment that came after I ordered Dr. Martens shoes for $30. Immediately I felt in love w the shoe, I'm a shoe gal ‍ I also ordered a set of bracelets. My shoes arrived at the store super fast, my pick up due date was 9/17. Two days passed n then I noticed that on 9/15 they have refund me my money n my order was cancelled due to the fact that i didn't picked my order. I reach out to customer service immediately and they give me a lame excuse due to lack of space in the store to which my order was cancelled. Mind you, my expected pick up date was on the 17. I had already bought a matching jacket and I was soo genuinely excited. NOW, I've decided not to pick up the rest of my order. My pick up date was on 9/17, today's date is 9/26. Why does the bracelet have no cancellation rush as my Dr.Martins shoes?!? They canceled my shoes before the expected pick up date, but they haven't canceled my pick up order after 8 days past due date. That's incredible insane!!! Manager should check if any employees bought Dr.Martens lately because honestly, that was really sketchy

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Finish Line

2.8(63 reviews)

I had a horrible experience at Lakewood CA Finish Line and they could not take my return for some…read morestrange odd unreasonable reason so they told me to go to this store to return my shoes which I did. As annoyed as I was about them not being able to take my return at Lakewood store, i'm very glad it happened that way. I was greeted by a friendly staff who welcomed me with open arms. They took my return in a very nice professional manner and I ended up buying some stuff for my nephews while I was at it. I will never go back to Lakewood store but only come to this one! I have never been in the retail business but I can only imagine that this store out performs the Lakewood store by a lot and it's all because of the staff members! (I presume that most if not all Finish Line stores carry all the same products.) Thank you so much. I'll definitely be back soon.

I am giving it a 3 stars because this account needs to be updated to JD Sport. I believe the…read moreFinishline actually closed down inside Cerritos Mall.

Flight AIR

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Look what I came up on. Last pair! Kat hooked me up, because the shoes I was looking for were out of stock.

Shoe Palace

3.0(41 reviews)

Christy help my husband he came in for a specific shoe and she went beyond to help…read moreShe had an awesome attitude

Emily was very helpful and patient with all of our questions even though it was near closing we…read moreappreciate how informative she was as well about t shirt recommendations that were being currently sold in stores

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Shoe City

2.8(21 reviews)

1.8 mi

Harbir was extremely helpful to my partner and I as we looked for Hokas as well as casual shoes for…read moreourselves. She was able to tell what size shoe we needed depending on the brand, which made the whole experience easy. The Crocs I bought were also on sale for $30!

The other reviews weren't kidding when they said they follow you around the store while you…read moreshop...My brother and I came to this store to go shoe shopping and there was 3 employees that kept either pretending to work in the same aisle as we were in or just stand in the aisle to stare at us while we browsed. It made me incredibly uncomfortable and ultimately led to me not wanting to give them my business.

Championship Lakers and Dodgers special

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@connectink9722

Shoe Kingdom

3.8(69 reviews)

1.9 mi

This is a great little shop to buy your boots. Services always been good. Great selection. Very…read morefriendly and helpful service was able to get the boots that I wanted in my size. Good quality work boots you pay for what you get so if you know, you know, I'll gladly pay a bit more for some solid, good reliable work boots then get something that I'm gonna have to replace in six months. My old boots have been re-sold once and freshened up by thorough good and got plenty of life out of them.

Awesome Staff, the guys there were very friendly and went above and beyond to help me. I recommend…read moreShoe Kingdom to all, especially my fellow Carpenters Union members.

Reebok Woman's ideal for Warehouse

Wolverine and Georgia Work Boots.

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Greatest Work Boot in town!

Hardwood

2.6(22 reviews)

2.8 mi

Pokémon box priced at $110 with sticker on box showing "$110", they charged me $130. When I asked…read morethem about why the higher charge they said they recently changed the price and did not have time to change the price on the box. I asked if they could honor the advertised price because legally California stores are required to acknowledge the advertised price and not allowed to charge higher than the lowest advertised price. The sales clerk and manager of the store both refused to acknowledge the price match/change and refused to offer a refund stating all sales were final. DO NOT SHOP HERE u less you want to get scammed.

Overpriced store. Customer service is unacceptable as well, I guess it is what it is. They have a…read moregreat selection but some of the shoes look off.

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DICK'S Sporting Goods

2.3(356 reviews)

Today I visited Dick's Sporting Goods at the Los Cerritos Center, and I had the privilege of…read moremeeting an exceptional young employee named Damien, who is only 17 years old. I have been in business for many years and have met thousands of people throughout my life, but every once in a while, you come across someone who leaves a lasting impression on your heart. Damien was one of those people. From the moment he greeted me, he treated me with kindness, respect, and genuine professionalism. Every word was spoken with courtesy: "Yes, sir," "Thank you, sir," and "It's a pleasure to help you, sir." His manners, patience, and willingness to assist were truly remarkable. As I spoke with him, I couldn't help but think back to my own teenage years. Damien reminded me of a time when respect, humility, and strong values were the foundation of a young person's character. Seeing such a respectful and hardworking young man today touched me deeply. In fact, I had tears in my eyes because it gave me hope and reassurance that there are still wonderful young people in this world. His parents deserve tremendous credit for raising such an outstanding young man, and Dick's Sporting Goods should be extremely proud to have Damien representing their company. He is a shining example of what customer service should be and what good character looks like. Damien, thank you for your kindness, your professionalism, and your respect. You made my shopping experience unforgettable. Young men like you are rare, and I hope your managers recognize what a valuable asset you are to their team. May God bless you and your future. Keep working hard, stay humble, and never change. The world needs more young people like you.

I wish I could leave a review for the store staff and their leads/management separately. The young…read morelady who helped me out was amazing when assisting me to the Nike section. While I was there I was overhearing a young man named Kevin (based on his name badge/lanyard) and im assuming he is a manager or lead... becuase he was speaking to another young lady about his staff and complaining about them. I understand I am a customer but when I hear management openly complaining about staff I think it is so unprofessional and some things needs to be kept in the office. Also this same person seemed to get a message over their ear piece and sounded so nice and cheerful and immediately looked annoyed and started to talk crap about the employee who asked the question. This was so unprofessional and Kevin if you are reading this, maybe dont be a lead/manager if you are going to get annoyed with your staff, no one works at Dicks and makes it their career, its retail it is not that serious. If an employee asks you a question maybe help them instead of talking crap behind thier back. To the young lady who walked me over to Nike, youre doing amazing and thank you for your assistance. I hope they treat you kindly and dont work under Kevin. I wish there was a comment box or someone I could speak to at Dicks when it happened but their survey link on the receipt didnt work sooooo i guess this will have to do. Kevin, do better.

Shoe department

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Rich Kickz

1.0(2 reviews)

3.7 mi

Selection of kicks are limited to basically only dunks, not even the popular ones and they have no…read moreprices on anything , when I went to the store there was a guy working but he was just on his computer never asked if we needed help ,it's was just weird in there , I don't recommend shopping here unless you just wanna pay more for this wack selection.

-came at 6:15 and the place was fully closed really unprofessional if you're going to close early…read moreupdate your hours - can't give a review on quality of shoes or service but sucks it wasn't even open when it was supposed to be

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SKECHERS Warehouse Outlet

4.1(25 reviews)

I've never been in here before. The store is huge! I was looking for some comfortable steel toed…read moreshoes for work. I found a pair that I really like. They are slip on and feel cushiony and comfortable. The guy helping me was very nice and showed me right where I needed to go. He also told me that they have a BOGO 50% off deal going and if I loved the shoes and wanted another pair I could come back within a week (with my original receipt as proof) and get the other pair for half off!

I've been to this location at least twice before and this was my 3rd. Primarily I was looking for…read morefootwear for work. Even without my corporate discount, this place has the best selection and prices!! In this era and especially at an "outlet" store, customer service is pretty self help was far as looking for merchandise but the lighting was excellent, signage adequate, products well organized so basically you're on your own. Checkout was pretty basic, if you're in the Skechers database (phone # or email addy), you can earn points and if there a corporate discount you can show them the code and they're look up your company in their books (30%) is nothing to sneeze at especially with their already great prices!

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Very large store

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7 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Danyell D.

535

10 years ago

So my 9 year old son was looking for shoes an as he looked over the wall stock there was tables of shoes on sale. I found a pair of Air Maxx marked as 39.99 my size I was excited because I Never come in this store to shop. As a get to check out the shoe rang up as 49.99 the assistance manager states that as she is ringing me up that she see that the price say 39.99 but she can not honor the price on the box because their system is old an wont allow them to change it, so I ask for the manager an he in turns agree that he will not change the price as well. Now because I like the shoe I went ahead an paid the total of 54.35 for the shoe to now check my account this morning and was charge TWICE for the shoes so now I have went from paying 39.99 to 107.70 for shoes that are on sale. I cant even get a rep to return the call to fix the issue, this will be my 1st and last purchase at this company Period and I'm out of an additional 54.35. read more

Savage C.

5 years ago

Went there today and I wasn't expecting to buy any shoes but an employee named Olivia approached me with great customer service and got me to buy a 230$ pair of shoes she was freaking awesome she made me feel so good about my purchase I will definitely be visiting again because of her if you need any help ask for Olivia she is awesome and should be a manager thanks Olivia for making my time there great read more

Bella M.

3 years ago

The staff here is amazing! I came to shop for my kids since back to school is right around the corner and Rebecca did a fantastic job helping me choose new outfits and shoes for them. Her service was one of a kind! I love that shoepalace always has different clothing collections and a large variety of shoes to choose from read more

Sarwar K.

5 years ago

Made a purchase then very next week went to exchange the item never worn sales person Briana was so rude decline any kind of help made me feel like living in a savage land where no rules apply.Do not shop this place . This peoples are Ruthless! read more

Chris L.

17 years ago

Store is great. I have found some really good deals here. This just might be the place I buy my shoes from now on. The workers at the time that I visited were chill, greeting me as soon as I walked in. I give Shoe Palace 5 stars. read more

Brandon R.

3 years ago

Olivia was very helpful she is great at her job I recommend her services when ever you come to shoe palace location at the lakewood mall

DGcat M.

14 years ago

I really like buying mine shoes there. the best shoe store ever thank u for mine awesome shoes.

Shoe Palace - shoes - Updated November 2026

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Champs Sports

3.3

(20 reviews)

•$$$

I came in here today looking for one specific pair of Adidas that I can't find anywhere and I got…read moreplayed by a cute sales guy and ending up leaving with 3 PAIRS OF NIKES! One of them wasn't in stock so they ordered them for me... even though I'm sure I could just go somewhere else and find them lol. Oh well, I'm a moron. For real though, everyone working was super chill. Customer service was great, they brought me several different sizes and in multiple shoes before they ultimately convinced me to buy several. The shoes are sick so I'm ok with it.

Came in here to buy a couple of Christmas gifts trying to knock out some of my people off my…read morelist.They have lots of cool stuff clothing with great deals and the service is pretty good. Also, they did ask us if we need help with anything so that was pretty cool I bought a couple sweatpants and hoodies for a good price..

Tillys

3.6

(44 reviews)

I remember going to this store in high school. It was my go-to for back to school shopping. I can…read moresee why it is still a favorite amongst the younger folks. So many back to school sales and deals throughout the store. This store, in particular, is really clean. They have such a great selection for everyone. There is a huge selection of jeans in different styles. If you are unsure which jeans you like, there are fitting rooms to try each pair out. The staff here is pretty cool. They are there to help you find what you need and if they don't have it, they will check other stores for you. They really did help us look for a certain pair of jeans, and the guy was so cool and friendly. Prices are reasonable and are around the same amount as some other stores. Make sure to check out the deals though, there might be one to save you some money.

Tilly's caters to younger adults, teens, and children. They have a wide array of clothing items,…read morebut are pricier than other clothing stores. The service is iffy at times due to low staffing. This store is geared towards skateboarders.

WSS

3.0

(27 reviews)

Buy online and pick up at store people!! Always check if there are coupons available, which is…read morealmost ALWAYS for both online and in store. WSS has always been affordable, and this particular store had friendly and helpful staff. Came across a small issue before I picked up my shoes, called ahead, and were helpful enough. Thanx guys, keep it up.

I have 3 active boys that wear down shoes on a monthly basis …read more So we are often shoe shopping. Came here on Labor Day to check out some shoes. The employees on the floor and at the cash register were nice , helpful, knowledgeable. The shoe selection I would say , can be limited. I buy my new balances online or at sports basement because they don't have the new models here and the selection is limited , same with youth shoes. Our shopping experience was fine until the manager came to help us out with some questions we had about online promotions vs in store promotions . The manager was Vilma and she was so rude , condescending, and very curt. I'm not sure how she is in customer service , much less management . We did still buy our shoes., but Vilma ruined the shopping experience for us and we won't be returning here to shop. Customer service is important to me when spending so much money .

Boot World

4.7

(58 reviews)

I never even knew this place existed and I've driven by it daily for months!…read more I found out about it by calling another boot store looking for non-slip, "restaurant safe" shoes. We were looking for a particular style and certain size for my sons new job. The girl on the phone was helpful and trying her best to figure out what I was looking for. We decided to hope in the car to rush down before they closed (which was about 35 minutes to 7pm). We made it in plenty of time and she helped us out and got what we needed!

We visited Boot World in search of work boots, we were greeted as soon as we walked in and asked…read morewhat type of boots or shoes we were looking for. They kindly guided us to the appropriate section, the had a few sales which is always nice while shopping for boots! They offer a variety of work boots, casual boots, soles, and even slippers! Overall a good value for our money spent here, we look forward to coming back.

adidas

3.2

(56 reviews)

I went to exchange an item I bought online for smaller size. Of course I found something and bought…read moreit. I'm adidas member so used points get 20% off my item.

Over the last two and a half months, I have made approximately nine purchases through the Adidas…read morewebsite using both home delivery and the Click & Collect service. During that time, I successfully picked up orders from the Adidas Los Cerritos store on four separate occasions without any issues. My experience has always been simple: I enter the store, wait in line, provide my order information, and an associate retrieves my purchase from the sales floor or back stock. Unfortunately, my most recent visit was completely different. When I arrived to pick up my prepaid order, I was assisted by an associate named Angel, who has a "Trinidad" tattoo on his neck. From the beginning, his attitude was dismissive and confrontational. After I provided my order number, he told me he could not release my order, even though the exact item was visibly available on both the sales floor and in the back stock. I calmly explained that I had successfully used Click & Collect at this location several times before, but he repeatedly interrupted me and insisted he could not provide the item. My only goal was to pick up merchandise I had already purchased the night before. Angel eventually checked on the order but returned saying it was not ready for pickup. I explained that I had already paid for the item and it made no sense to purchase it again. Another associate, Michelle, then stepped in and handled the situation professionally. She took my name, phone number, and order number and said she would investigate the status of my order. Unfortunately, Angel's behavior escalated. He became verbally aggressive, using profanity and making comments such as "shut the f*** up" and "I swear I'm going to s*ck you." He then called for store security, despite the fact that I had remained calm and respectful throughout the interaction. Several customers waiting in line witnessed the incident, making the experience even more embarrassing. I informed Michelle that I wanted to file a complaint against Angel. She apologized and said she would speak with the store manager, a gentleman with blonde hair who wears glasses. I explained the situation to him, and he stated that the Adidas website was providing incorrect Click & Collect information. However, that explanation contradicted my previous successful pickups at the same location. I questioned the purpose of offering same-day Click & Collect if customers cannot receive items that are physically in stock. I had specifically purchased the merchandise to wear to the Colombia vs. Portugal match on Saturday, but I was told I would have to wait another five or six days to receive it. The manager suggested I buy the item again in-store and cancel my online order, but that was not possible because the cancellation window had already expired. Until this incident, I had always enjoyed shopping at the Adidas Los Cerritos location and had never experienced any problems. While I would consider returning in the future, Angel's behavior was unacceptable and reflected poorly on the store. I hope Adidas reviews this incident and provides additional customer service training so that other customers are treated with the professionalism and respect they deserve.

Finish Line

3.0

(21 reviews)

•$$$

Me and my boyfriend came in not knowing what we wanted to purchase so naturally we were trying on…read moreall kinds of shoes. Tee was able to help me and my boyfriend with all our shoe requests as well as helped other customers and didn't once make us feel like we were being neglected. He did not miss a beat. Exceptional service on such a busy day. We wound up purchasing 2 pairs of Presto Reacts. Happy customers for sure!!

I wasn't really planning to write a review but I want to give credit to where credit is due. I was…read moresatisfied with the service that I got. The staff at Finishline are pretty helpful, patient, chill, and even help you when it's closing time. I've been to two other shoe stores, and Finishline earned my business. *Good exchange policy. I exchanged my shoes twice (made like 4 visits) cause I'm very picky but FL understood and gave me all the time in the world. Thanks again for putting up with me lol. God will bless the employees who really care about customers.

DXL

4.0

(16 reviews)

I was actually too small to shop at the store. The only reason I mentioned that is I still needed…read morehelp with measurements. I got sent here from David bridal next-door who was unable to provide you with any measurements even though they're helping facilitate the tuxedos. Their staff was so so friendly here. They helped me get all the measurements I need. Even direct to places that could help me. The place was busy. It looked like there was plenty of selection if I could fit in anything right at the front door there was taken additional 30% off, so I'm sure there was good value. My biggest compliment of them is the people there that we're working really cared and were jumping around helping people so I would recommend this store hands-down.

My husband and I visited on 8/9 to shop for a suit. An employee asked if we needed help and my…read morehusband told her that he'd like to try them on. Her immediate response was, "For you? Nothing's going to fit you. You're too small." My husband explained that he regularly wears a 3XL. Instead of helping him find something to try, she responded, "Yeah, but it's not going to look good on you." He again told her that he would still like to try something on because he wears a 3X regularly. She then told him he could try a 2X (their smallest size according to her), but repeated that "it's not going to look good on you." At that point, my husband turned around and left. The entire interaction was extremely rude, dismissive, and unnecessary. We came into the store ready to purchase a suit, and instead of receiving assistance, my husband was repeatedly told that nothing would fit him or look good on him before he was even given the opportunity to try anything on. Regardless of whether an employee believes a particular size or style will work, there is a respectful and professional way to assist a customer. Making someone feel unwelcome or uncomfortable about their body or size is not it.!We left without purchasing anything and will gladly take our business somewhere else.

SKECHERS Warehouse Outlet

3.6

(30 reviews)

Great associate! Good selections and cost efficient. Parking is good also. I recommend shopping…read morehere.

This place supervisor so rude, service very bad , not responsible and I am not recommending, please…read morebe careful while you return or charge they will trick or cheat on you . I warning you

Journeys

3.2

(12 reviews)