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    DXL

    4.1 (14 reviews)
    Open 10:00 am - 7:00 pm

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    Review Highlights - DXL

    He was able to guide me as a big guy to look good and what did not look good.

    Mentioned in 2 reviews

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    Port

    Port

    3.8
    (37 reviews)
    6.2 mi
    $$

    Unfortunately, I forgot to give Port a shout out from Christmas!!! They had these jackets that my…read more31 yr old son liked and really wanted, but they were sold out. They literally texted me asking if I wanted it bad enough for them to place an order that they weren't planning on placing. Who does that!?! Port does!!!! Yes, my son got the jacket and loves it. Thanks for being so rad, Port!!!! If you are in the LBC and want to pick up something cool, unique, or a souvenir, stop in at Port!!!! If you'd rather shop online, you can do that too :-) THANK YOU, PORT, and I'm sorry I didn't do this sooner!!!!

    I haven't left a negative review for a business in years, and I really hate to do so about this…read moreestablishment. The clothes here are on point, and the atmosphere is really chill. The problem is coming from the most terrible customer service I have ever experienced. I picked up a pair of boots here a little over a year ago, and about 5 months in, the sole of one of Jen started to come apart. No big deal - things happen. I brought the boots in several months ago, probably early January if not earlier for repair. They said no problem, and sent it to their shop and said it would be ready in a couple weeks and that they would call me when I could pick them up. Seemed like a bit of a wait, but ok. A couple months later, I decided to call and see where they were at. "Still not ready, we will let you know." A couple weeks after that, I go into the store. You'll never guess: still not ready. I called almost a month later. Still not ready. At this point, I have had enough and ask for my boots back. They say they will have to make some calls and they will call me back within a day. A week and a half later, and I haven't heard back and now can't even get a hold of them. I paid over $300 for a pair of boots that started falling apart in less than a year, and it has taken 4 months (and counting) to repair them and now I can't even get them back or get a hold of the people at the shop. Absolutely unbelievable.

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    Madewell

    Madewell

    4.7
    (17 reviews)
    5.2 mi

    I went in on my birthday to use my $25 off on my mission for jeans that I LOVE! When I walked…read morethrough the door I was greeted by Brianna who was clearly happy I was there and eager to help. I explained to her that I was there on a mission to find jeans that fit me well. I was embarrassed to admit I wasn't even 100% my size is and I want to fix that today. Brianna seemed stoked for the task! I explained the kind of cut I think I want and she asked me to look around while she went to work on selecting sizes, styles and different washes for me. Once she had a solid line up for me I started trying them all on. Her and Chelsea came over a few times to check on my progress to see if I wanted any different colors or sizes in what was picked out for me. One of them also mentioned that with the pair I end up picking I get a free hem to help get the length just right for me! I was instantly sold on the curvy flare jeans once I knew I could get them hemmed for my short legs. Once they pinned my pants to be ready for the hemming, I checked out and they let me know when they'd be ready for pick up. A few days later I got a call they were ready and when I went to pick them up I was greeted with a smile by Brianna again! I honestly don't think I can get jeans from anywhere else after such a positive and custom experience at Madewell. I'll be back for suresies :)

    Always have such excellent service here at madewell! But today was exceptional thanks to Chelsea!…read moreShe went out of her way to personally help me find an item that was sold out online, and made sure I was able to get it shipped to me, thank you Chelsea!

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    DXL - shoes - Updated June 2026

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