I remember going to this store in high school. It was my go-to for back to school shopping. I can…read moresee why it is still a favorite amongst the younger folks. So many back to school sales and deals throughout the store. This store, in particular, is really clean. They have such a great selection for everyone. There is a huge selection of jeans in different styles. If you are unsure which jeans you like, there are fitting rooms to try each pair out. The staff here is pretty cool. They are there to help you find what you need and if they don't have it, they will check other stores for you. They really did help us look for a certain pair of jeans, and the guy was so cool and friendly. Prices are reasonable and are around the same amount as some other stores. Make sure to check out the deals though, there might be one to save you some money.

Tilly's caters to younger adults, teens, and children. They have a wide array of clothing items,…read morebut are pricier than other clothing stores. The service is iffy at times due to low staffing. This store is geared towards skateboarders.

Terrible customer service, went to try on some jeans on Sunday morning 1/19 and there was a very…read morerude female working there. Didn't get her name but she was tall, hair was pulled back, pale skin, and lots of makeup. She seemed very unhappy and did not seem to like her job even though she kept offering to help me get a new size. She was condescending and made me feel uncomfortable. On the other hand I'm leaving one star for another female who was the exact opposite, really nice, bubbly and sweet, she was the only reason I continued trying on clothes and stayed there. Didn't get her name but she was tall as well with short hair and hair was down.

Ask for Xochitl when you visit!!!! Had the best shopping experience all thanks to Xochitl!!! She…read morewent above and beyond to help find the best , most flattering Levi jeans! She is so honest and SO FRIENDLY! She took so much time helping us and was so patient. Definitely will return to this location because of her amazing customer service! They have a wide variety of low cut, mid, high rise jeans and tons of different styles so it really helped that Xochitl knew all the styles and which would be most flattering for our body type.

Top tier experience, A+ service. I came in looking for something specific for a birthday gift--they…read moredidn't have it in store but ordered it for me online and I was able to apply the current sale so I ended up getting myself a pair of shoes for $16.50! Employees were quick, attentive, and even brought out other color way options they had in the back. I was in and out of the store in 15 minutes. Thank you guys!

Just a junk store now. If you're looking for some of the regular old-school style Vansyou probably…read morehave to go to a regular store in the mall. They're just selling the junk that's from the other stores at this place now with a bunch of teenagers working in there.

You mean I don't have to haul my ass through a god forsaken mall to get my curvy girl clothing fix?…read moreAnd the store is clean and well stocked? And they have great employees? Sold. Will be shopping here from now on.

I'd like to tell my experience about the time Ive walked into a Torrid store in Cerritos and bought…read morenothing. People who know me, know I love Torrid. I've been shopping at Torrid since it opened in the early 2000's. Torrid stores in California, Texas and Kansas. Since 2020, I haven't stepped in a Torrid Brick and Mortar store. I usually shop online. Yesterday I decided to head to Torrid Cerritos. Two ladies behind the counter turned around from handling clothes behind the counter and hurriedly said welcome then turned back continuing on with clothes. I looked around for a few pieces in the front, but I wanted help with narrowing down a dress for church that I had to be at in an hour. When I asked for help one of the ladies didn't appear happy. Because one of them had to help me, she appeared almost annoyed. I told her my size when she asked and she immediately started saying she wasn't sure she had my size in her store. I knew that was not true because I saw a couple of newer pieces in the front. She said she might have some in the clearance rack and she started trying to pull pieces from the Clearance rack. Usually the clearance rack has very outdated clothing. But she assumed I couldn't afford a new dress or something. After a couple of minutes she pulled out an atrocious muted peach dress that was from 10 or more summers ago, at least it looked like it. It looked see through, the employee tried to gaslight me into thinking it wasn't. At that point I was ready to leave. I went back to front of the store and just decided to leave. I've never felt so bad. I was treated really poorly, tossed aside. The employee had a take it or leave it attitude. I was looking for a little grace, dignity and Respect. I left there thinking this is the last time I'll be patronizing Torrid. I never could have imagined that I'd be saying goodbye to my old faithful clothing store. Torrid, you were good until you weren't.

I went to exchange an item I bought online for smaller size. Of course I found something and bought…read moreit. I'm adidas member so used points get 20% off my item.

Over the last two and a half months, I have made approximately nine purchases through the Adidas…read morewebsite using both home delivery and the Click & Collect service. During that time, I successfully picked up orders from the Adidas Los Cerritos store on four separate occasions without any issues. My experience has always been simple: I enter the store, wait in line, provide my order information, and an associate retrieves my purchase from the sales floor or back stock. Unfortunately, my most recent visit was completely different. When I arrived to pick up my prepaid order, I was assisted by an associate named Angel, who has a "Trinidad" tattoo on his neck. From the beginning, his attitude was dismissive and confrontational. After I provided my order number, he told me he could not release my order, even though the exact item was visibly available on both the sales floor and in the back stock. I calmly explained that I had successfully used Click & Collect at this location several times before, but he repeatedly interrupted me and insisted he could not provide the item. My only goal was to pick up merchandise I had already purchased the night before. Angel eventually checked on the order but returned saying it was not ready for pickup. I explained that I had already paid for the item and it made no sense to purchase it again. Another associate, Michelle, then stepped in and handled the situation professionally. She took my name, phone number, and order number and said she would investigate the status of my order. Unfortunately, Angel's behavior escalated. He became verbally aggressive, using profanity and making comments such as "shut the f*** up" and "I swear I'm going to s*ck you." He then called for store security, despite the fact that I had remained calm and respectful throughout the interaction. Several customers waiting in line witnessed the incident, making the experience even more embarrassing. I informed Michelle that I wanted to file a complaint against Angel. She apologized and said she would speak with the store manager, a gentleman with blonde hair who wears glasses. I explained the situation to him, and he stated that the Adidas website was providing incorrect Click & Collect information. However, that explanation contradicted my previous successful pickups at the same location. I questioned the purpose of offering same-day Click & Collect if customers cannot receive items that are physically in stock. I had specifically purchased the merchandise to wear to the Colombia vs. Portugal match on Saturday, but I was told I would have to wait another five or six days to receive it. The manager suggested I buy the item again in-store and cancel my online order, but that was not possible because the cancellation window had already expired. Until this incident, I had always enjoyed shopping at the Adidas Los Cerritos location and had never experienced any problems. While I would consider returning in the future, Angel's behavior was unacceptable and reflected poorly on the store. I hope Adidas reviews this incident and provides additional customer service training so that other customers are treated with the professionalism and respect they deserve.

Continued wonderful customer care. We seniors appreciate this beyond measure…read more Kind, caring and helpful! Terrific

Friendly, well-stocked store with cute options and always great rewards for members!!read more

After woring this jacket about 4 times this is what i got .. i been buying here for the last 3…read moreyears and this jacket was not leather

this review is all about Crystal! I recently just started feeling comfy enough to go shopping again…read moreand she definitely facilitated the process. she helped my friend and I with sizes, fitting rooms, and even caught a stain on one of the items AS we were checking out. all with an amazing smile! thanks Crystal =)

I walked into Zumiez without my teenager feeling kind of lost in this youthful store. What was cool…read moreis that Christian an employee was standing close to the door, literally welcoming us into his space and offering a tremendous amount of support. Thank you for your kindness Christian.

I would like to sincerely thank Mr. Hudson for making things right and taking care of this…read moresituation. Thanks to him, I finally received my shirt, and I truly appreciate the time and effort he put into resolving the issue. His professionalism and commitment to customer service really stood out and demonstrated that he is the right person for the District Manager position. I'm very grateful for the way he handled everything and for taking care of customers like me. Thank you again for everything.