You need to change your store hours on google. It's says 9pm on google, and the store actually…read morecloses at 8pm. 5 stars only because the employees are great!!!

I'd like to tell my experience about the time Ive walked into a Torrid store in Cerritos and bought…read morenothing. People who know me, know I love Torrid. I've been shopping at Torrid since it opened in the early 2000's. Torrid stores in California, Texas and Kansas. Since 2020, I haven't stepped in a Torrid Brick and Mortar store. I usually shop online. Yesterday I decided to head to Torrid Cerritos. Two ladies behind the counter turned around from handling clothes behind the counter and hurriedly said welcome then turned back continuing on with clothes. I looked around for a few pieces in the front, but I wanted help with narrowing down a dress for church that I had to be at in an hour. When I asked for help one of the ladies didn't appear happy. Because one of them had to help me, she appeared almost annoyed. I told her my size when she asked and she immediately started saying she wasn't sure she had my size in her store. I knew that was not true because I saw a couple of newer pieces in the front. She said she might have some in the clearance rack and she started trying to pull pieces from the Clearance rack. Usually the clearance rack has very outdated clothing. But she assumed I couldn't afford a new dress or something. After a couple of minutes she pulled out an atrocious muted peach dress that was from 10 or more summers ago, at least it looked like it. It looked see through, the employee tried to gaslight me into thinking it wasn't. At that point I was ready to leave. I went back to front of the store and just decided to leave. I've never felt so bad. I was treated really poorly, tossed aside. The employee had a take it or leave it attitude. I was looking for a little grace, dignity and Respect. I left there thinking this is the last time I'll be patronizing Torrid. I never could have imagined that I'd be saying goodbye to my old faithful clothing store. Torrid, you were good until you weren't.

This is usually not the Old Navy that i frequent but if I need to make returns I do it here since…read moreit is closest to me. The workers here have always been nice and they keep the dressing rooms fairly clean. The store itself is actually clean and very well maintained. The one reason I don't come to this one as often is because for it being a pretty big store this location seems to always be low on stock. I'm not sure if its because its right next to the mall so its just busy or they just get low quantities of sized but I always have to end up just ordering the items online. Its a nice store and I do enjoy coming to this one just wished they had more stock.

Great Customer Service & Friendly Staff! Always good deals going on. They have a variety of…read moreselections for the whole family.

Ilse was extremely kind, sweet, and helpful during my purchase today. She helped me order a dress…read moreto ship to my house in a different size that they didn't have in stores and she helped use my coupon as well. I was able to find a cute work dress and a cute crochet knit top/sweater for approximately $40 each so the sale prices are solid at this location. Thank you Ilse for a positive shopping experience here - you're awesome!

It's a factory outlet so prices as expected. but clearance rack better. I like a deal more for my…read moremoney. It's busy shopping center espyfuting lunch tube lots of food spots

We have been going to Marshal's for a long time. We come here to shop for many items. Normally…read morethey have everything we are looking for. Well not this time. We were disappointed that the items we were looking for were not available. They still have low cost items, but just didn't have what we were looking for.

I've come to this Marshall's a couple times and found them to carry some pretty good selection in…read moreterms of overstock brand names and availability. For example, the purse and handbag section is typically more organized than my nearest TJ Maxx (in the same family of companies, if you didn't know). I like to head to the home section in the back for the books, kits, and candles; this last time, I found two hardcover copies of an author whose novels I enjoy in the clearance section for only $12 apiece. I haven't been approached or helped by any associates during my visits - which is fine - but nothing outstanding to report, either. The most recent time, we (my small rescue dog and I) got barked at twice (first by a reactive chihuahua and second by a reactive dachshund) and was surprised that neither the owners nor staff said anything. Not that this ruined my experience, but you'd expect fellow dog people to have more common courtesy.

stopped into vuori to shop for a mothers day gift for my mama…read more service was great, friendly and helpful staff. i ended up getting the all the feels legging in sunset for my mom and picked up the luna piped shorts for myself lol prices and competitive but love their quality. parking: located at 2nd and pch, free 90m or 2 hrs along marina dr

Long Beach Is the Vuori Experience Done Right…read more I've been a Vuori customer since 2019, and after shopping at multiple locations over the years, I can confidently say the Long Beach store is the best Vuori location I've been to. To be honest, I've never really enjoyed my shopping experiences at the Abbot Kinney (Venice) location. The vibe there has never felt welcoming to me, and the overall experience just didn't click--despite being a long-time customer who genuinely loves the brand. That's exactly why the Long Beach location stands out so much. From the moment you walk in, the atmosphere is welcoming, relaxed, and genuinely positive. Everyone who works here is friendly, helpful, and easygoing, which makes a huge difference. The store has a great energy, and you actually feel appreciated as a customer. The selection is excellent, and the staff really knows their stuff. On my last visit, Tyler and Kat were amazing--super helpful with returns, full of great product knowledge, and just really cool people to talk to. They went above and beyond without making anything feel transactional or rushed. It was also at this location that I first learned about Vuori's "Investment in Happiness" philosophy and product guarantee, which speaks volumes about how much the company stands behind its products. No one had ever taken the time to explain that to me before, and it only reinforced my loyalty to the brand. I've bought Vuori gear everywhere--from a yoga studio where I first discovered the brand, to REI, to the original Malibu store. Malibu is solid, but Long Beach is where everything comes together: the service, the vibe, and the overall experience. If you've ever felt underwhelmed at other Vuori locations, do yourself a favor and check out Vuori Long Beach. As a long-time customer, this is the location that truly gets it.

I had a very disappointing experience at Zumiez on 6/13 around 6:05 PM. We waited approximately…read more30-45 minutes for assistance while several employees, including the cashier, were having personal conversations about their weekend and other non-work-related topics instead of assisting customers. While trying to pick up my online order, the employee assisting me allowed another employee to take over the same computer so they could process an employee discount for a friend. My transaction was interrupted, my order was passed between employees, and at one point they could not locate my online order. After being patient for quite some time, I finally expressed my frustration and explained that I felt ignored and discriminated against based on the way I was being treated. Unfortunately, when I brought my concerns to the manager, Ashley, I did not feel they were taken seriously. She appeared to dismiss my complaint and returned to laughing and having personal conversations with the staff. As a customer, I felt completely ignored, disrespected, and as though my time did not matter. I understand stores can get busy, but basic acknowledgment, professionalism, and respect should still be expected. I'm sharing this review because I hope management takes this seriously and improves the customer service and professionalism at this location ,please review the camera footage . No customer should have to wait that long while watching employees socialize and feel as though their concerns are being laughed off or dismissed.

I walked into Zumiez without my teenager feeling kind of lost in this youthful store. What was cool…read moreis that Christian an employee was standing close to the door, literally welcoming us into his space and offering a tremendous amount of support. Thank you for your kindness Christian.

Melissa gives over the top service, despite how busy it was she took the time to assist me and was…read morevery kind. She did a stock check and located a pair of shoes that 2 other girls had said they did mot have in my size. Stopped by in the evening, the girl in the front and the girl that is expecting at the register both were NOT friendly and very dismissive. I tried to tell the girl that is pregnant how great Melissa was and she cut me off in the middle of my sentence and she couldnt of cared less about the feedback. Thanks Melissa for caring about the experience of the customer.

Came in to try on a formal dress that was ticket at FULL price. I wanted to take it home to compare…read moreit to the same one I purchased online in a smaller size to see which fit better and they informed me it would be final sale!!! If I purchase it online I have 14days to return it yet in store they say final sale!?!? How does that make any sense. Anyway that was a disappointment and waste of time. I might just end up returning the original one too since I can't compare them.

I was actually too small to shop at the store. The only reason I mentioned that is I still needed…read morehelp with measurements. I got sent here from David bridal next-door who was unable to provide you with any measurements even though they're helping facilitate the tuxedos. Their staff was so so friendly here. They helped me get all the measurements I need. Even direct to places that could help me. The place was busy. It looked like there was plenty of selection if I could fit in anything right at the front door there was taken additional 30% off, so I'm sure there was good value. My biggest compliment of them is the people there that we're working really cared and were jumping around helping people so I would recommend this store hands-down.

My husband and I visited on 8/9 to shop for a suit. An employee asked if we needed help and my…read morehusband told her that he'd like to try them on. Her immediate response was, "For you? Nothing's going to fit you. You're too small." My husband explained that he regularly wears a 3XL. Instead of helping him find something to try, she responded, "Yeah, but it's not going to look good on you." He again told her that he would still like to try something on because he wears a 3X regularly. She then told him he could try a 2X (their smallest size according to her), but repeated that "it's not going to look good on you." At that point, my husband turned around and left. The entire interaction was extremely rude, dismissive, and unnecessary. We came into the store ready to purchase a suit, and instead of receiving assistance, my husband was repeatedly told that nothing would fit him or look good on him before he was even given the opportunity to try anything on. Regardless of whether an employee believes a particular size or style will work, there is a respectful and professional way to assist a customer. Making someone feel unwelcome or uncomfortable about their body or size is not it.!We left without purchasing anything and will gladly take our business somewhere else.