Pokémon box priced at $110 with sticker on box showing "$110", they charged me $130. When I asked them about why the higher charge they said they recently changed the price and did not have time to change the price on the box. I asked if they could honor the advertised price because legally California stores are required to acknowledge the advertised price and not allowed to charge higher than the lowest advertised price. The sales clerk and manager of the store both refused to acknowledge the price match/change and refused to offer a refund stating all sales were final. DO NOT SHOP HERE u less you want to get scammed. read more

Overpriced store. Customer service is unacceptable as well, I guess it is what it is. They have a great selection but some of the shoes look off. read more

sell fakes hoodies ... and they say no returns all sales final but as soon as i showed them 3 different authentications they said you good and refunded me read more

Hardwood - legit check replica - Men's Clothing Near Me - Cerritos, California

The service was okay but it was hella overpriced 512 for a 300 dollar shoe is crazy the shoe was like 250 somewhere else and it looks fake it's already breaking to only had for a few months. But they need to lower the prices I regret buying from this place read more

Hardwood - The shoes I bought could've got two pairs for the same price somewhere else. - Men's Clothing Near Me - Cerritos, California

The store has some decent apparel, but the customer service was unacceptable. I visited around 1:00 PM, and the employee at the front was more focused on his phone than assisting customers. When I asked a question, his response was dismissive and unhelpful, making it clear that my business was not a priority. Because of this poor experience, I chose not to make a purchase. read more

Everything from the clothes to the shoes are so overcharged its crazy. They were charging 250 for 125 dollar shoes.

Overpriced. Most people just walk out the store. Chris, the supervisor was extremely rude and judgmental. Called me broke and that I couldn't afford the shoes I was looking at when I was shocked at how much the price was for a pair of sneakers. When confronted, he didn't deny doing so and told me to get out the store. read more

Everything is overpriced don't go here! They don't do returns nor have fitting rooms. Employees are unprofessional and rude. Employees think they're all that. read more

Very big selection of retros at a reasonable price. My significant other will be very happy as other stores were overly priced.

Honestly don't buy your shoes here it's way to expensive. Buy online from a local seller or something if you really want it.

Checked out the store and they have really good selection of sneakers and clothing with good prices. Will definitely return with the kids so they can get some sneakers as well! read more

Super cool new sneaker spot in Los Cerritos Center Mall. So happy we finally have a dope spot like this in our area. There's been new products in there every time I've went. Can't wait to see what else they get in the future Tons of sneakers and some cool apparel/accessories too that are usually hard to find. Owner seemed super nice and store looks really dope. I will definitely visit every time I'm in the mall to see what new products they have read more

Hardwood - Men's Clothing Near Me - Cerritos, California

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Checked out this new store over the weekend. Cool vibe and great collection of shoes and swag. Picked up a Drake sweatshirt, some supreme gear and a few shoes for myself and the kids. Got myself a pair of shoes I had been eyeing for sometime but finally pulled the trigger bc the prices were good. Cool setup and my kids were entertained with the supreme ping pong table while I shopped. Met the owner, really nice guy who took the time to chat with my husband and I and suggested some great options. We will def be back. read more

Hardwood - Men's Clothing Near Me - Cerritos, California

New shop in the mall for sneaker heads and people who want dope clothing. Huge selection of clothing and sneakers and dope prices. read more

Hardwood - Inside of the shop. - Men's Clothing Near Me - Cerritos, California

Worst customer service went in and automatically the girl gave us attitude! Not even a welcome in or NOTHING ! I get it no drinks allowed but the way she told us to leave our ice cup on the table was rude it should of been the sign to LEAVE but I wanted the shoes so I go in and ask for a size tried it on and right away she said "so what are you going to take them" and I was going to take them but not with that attitude so I told her no not today and she just got the shoes put it back in the box and went back on her computer not even an ok thank you or nothing! When I say it was the worst customer service I really mean it ! I would never go back again ! read more

One of the things that stood out to me was the exceptional customer service I received. The staff members were knowledgeable and passionate about sneakers, and they went above and beyond to assist me in finding the perfect pair. They were patient with my questions and provided valuable insights on different sneaker models, styles, and their historical significance. The inventory itself was nothing short of impressive. They had a wide range of sneakers, including highly sought-after limited editions and rare finds. It was a sneakerhead's dream come true! The store carefully curated their collection, ensuring that there was something for every taste and preference. I was thrilled to find a pair that I had been searching for, and I even discovered a few other gems that caught my eye. Hats off to Hardwood!! read more

My girl went without me to buy some dunks teddy bears which online they go for 150-180 and they over charged my girl 325 and with 20% off for been dirty...worst spot ever if I was there I would've laugh at them for their over price shoes which you can get them for way cheaper somewhere else read more

I had been looking for these shoes for an Xmas gift for my brother my cousin just so happen to be in the mall and stopped by hardwood to see if they had the shoe.. they did and they told him the price so I went the very next day and The service there suuuuucked.... and i was the only one in the store.. the girl at the front was cool and seemed helpful but everything I kept asking her she had to ask the heavy set guy who I guess was in charge? He was rude af im dropping money on shoes and when i ask if the shoe size doesn't fit can we at least exchange for the same item and he was like all sales are final i cant stand places like this honestly.. like you relay on your consumers to help your business but the service and policy sucks when I posted about this online the amount of people who told me I should've left cause they didn't like that store and I should've went to the other side of the mall wish I knew before hand they also up priced the shoe the next day from what they had told my cousin which was the main reason I went in the 1st place never again. read more

it's super hard to make me mad but i'm just going to be honest. i came to this store last week on 3/17 and saw some pants i thought i liked. i ask mr. jacorey if i can try them on to find out if they fit first of all & to see if they look good on me or not. i go ahead & ask to find out there's no fitting room in their store. he gave me the idea to take them home & if they don't fit to just return them for a different size. i was like ok i'll just do tht. to find out they don't fit me & don't look good on me. i went to return them today to find out the item i couldn't even try on in their store is none refundable and are final sale!!!! keep in mind these pants are 91$! & also keep in mind you can only get store credit & lastly everything in tht store is mark up over resell prices. why would i spend my store credit on something in the store thats stupid expensive. so i end up keeping the pants since there wasent anything they could do for me besides change the size! i look over at mr.jacorey to him laughing then his face turning straight. remember everything is final sale even doe you cant try it on in their store!!! read more

If your a hypebeast I recommend this store for you.They have hypebeast collectibles and shoes.The Service was good the workers are nice there and will serve you right away read more

This store is awesome. Went during their opening weekend and got my hubby a pair of Dunks. They also had a pair of Jordan's that my son has been wanting! Will definitely be back! read more