For the most part prices seem to be average or slightly higher than Dick's on sneakers…read morespecifically. They got me with the BOGO 50% off deal though and a pair of cute sandals. Staff is helpful and knowledgeable. Variety is vast & they have a good size clearance. If only the margins were a little better. :) You can't beat a brick & mortar shopping experience though!

A different variation of a big shoe store like DSW. They sell similar brands too. My friend was…read moreshopping for heels here but didn't find what she wanted.

One of the things that stood out to me was the exceptional customer service I received. The staff…read moremembers were knowledgeable and passionate about sneakers, and they went above and beyond to assist me in finding the perfect pair. They were patient with my questions and provided valuable insights on different sneaker models, styles, and their historical significance. The inventory itself was nothing short of impressive. They had a wide range of sneakers, including highly sought-after limited editions and rare finds. It was a sneakerhead's dream come true! The store carefully curated their collection, ensuring that there was something for every taste and preference. I was thrilled to find a pair that I had been searching for, and I even discovered a few other gems that caught my eye. Hats off to Hardwood!!

Pokémon box priced at $110 with sticker on box showing "$110", they charged me $130. When I asked…read morethem about why the higher charge they said they recently changed the price and did not have time to change the price on the box. I asked if they could honor the advertised price because legally California stores are required to acknowledge the advertised price and not allowed to charge higher than the lowest advertised price. The sales clerk and manager of the store both refused to acknowledge the price match/change and refused to offer a refund stating all sales were final. DO NOT SHOP HERE u less you want to get scammed.

Great shoes Nice service…read more Clean showroom Don't sleep on quality and check this place out.

Good store with a nice selection and shows are high quality. Would recommend getting a pair here…read moreand the owners are nice as well.

WARNING!! DO NOT ORDER ONLINE !!! Given wrong sizes and products . The customer service is awful…read moreand the pain to try and return is absolutely horrendous. They claim to email a label that expires and I never got it . After reaching someone they sent me the label and advise I would need a printer to use it or pay to get it printed out . Cant exchange for new size . Cant return to any store. First and last time shopping WSS . DO BETTER !

Was there the other day and there was a short girl i think her name tag said alicia but i saw her…read moreflirting with coworkers and one of them was wearing a blue shirt don't know how they get work done if this happening never coming here again after seeing this no help was provided because they were busy talking to each other and just looking at each other while flirting

Bought shoes off their website within 5 minutes of them posting them on their instagram and the…read morenext day they cancelled my order. They said they sold the shoe earlier that day. And when I let them know I never received my money back I was ignored

Sold some shoes, got a fair price and dude was straight forward. Would have copped some shoes but…read morehe was sold out in what I was looking for

Finally... went to Lucky Feet and took my friend Julie. Julie has issues with her feet and has…read moretrouble finding the right shoes. We walked in and we were greeted by Tina. Tina took the time, to listen and understand Julie's concerns and pain points. When Tina brought out tons of boxes, I skipped out and went to Target. When I returned, Julie had a frown on her face but Tina did not give up. Needless to say Julie left with a pair of walking shoes and sandals. I also have flat feet and have trouble finding sandals that fit correctly. Happy to report Tina made a total of three sales with us. I will be back for walking shoes soon. Thanks to the guys who helped Tina put back the boxes.

Tina is very nice and helpful, she measured my feet and helped me with the running shoes that I…read moreneeded, it was a smooth transaction and I couldn't be happier, she even gave me a small discount which is always helpful. Definitely coming here again, THANKS TINA!!'

OMG I love this store so much!! I had plantar fasciitis last year and all of my running friends…read moretold me that I need to get the right shoes and to go to Lucky Feet ! I honestly never felt like spending money on running shoes but they were like you need to do this and get the RIGHT SHOES since you could barely walk! Right when I walked in there, they helped me immediately with so much kindness!! They have this easy technology where you step on this pad and it tells you what type of foot you have and once I did that they brought out the types of shoes that would fit me the best! The first shoes I tried on were the best shoes ever they were a pair of HOKAs and it felt like I was walking on a cloud!! Mind you I could barely walk at this time because of my plantar fasciitis and it felt like a miracle! They also gave me insoles that made it so much better which I didn't even know it could get better!! I bought them and six months later I came back to get another pair!! I just bought a third pair today and was not even expecting to do that. I just went in to buy new insoles but because they were so kind and personable I was like what the heck I don't mind getting another pair because they're so amazing here!!! So thank Aly, Angelica, Stephanie!! You all the best!!! Thanks to y'all I can walk.. and RUN AGAIN!! Yayaya!!!

The most amazing service to ever exist! Thank you Dani for being so helpful and kind and really…read morehelpful with my needs! You were the absolute best. This place really tries their best to get you the shoe that best supports your feet. They begin by scanning your feet and see your arch and see where most your weight lays and they go from there. Dani brought me a good amount of options and had me walk and see how I was walking in them. I could've gone with a comfier shoe but she noticed that it would make my ankle roll a little inward when I walked so we chose the ones that offered comfort but stability when I walk. I'm very happy with my new shoes. Highly recommend coming here if you want better quality shoes and service that truly wants to help you and listens to your wants and needs.

During my visit to the store, there were two associates, and unfortunately, no one greeted us at…read moreall. They were engaged in conversation with each other the entire time. Another customer walked in and received assistance, while I stepped out briefly. When I returned, I wanted to see if she had asked for help or if the associates approached her. It's unacceptable for a business to neglect welcoming customers. How can you work in customer service and not provide customer service?

I was in this location for 10 minutes. I asked for help they told me will be right with you. Wait…read moreanother five minutes still nobody customer service sucks and the crazy part is there was nobody inside the store.... I always buy shoes here, but there's other shoes stores in the mall . Thank you guys you guys lost a very good customer

The store is clean and well organized. The staff are nice and helpful. They have good variety of…read moreshoes, boots, and accessories. They have their usual sales area 30%-60% and they also have random sales depending on the days. If you are DSW member, you can apply coupons on top of the sales which is very good value. The store is located in next to Ross, TJMaxx, Burlington and Walmart. They recently added IMBOX Protection for your foot ware at $8.99 at the checkout.

Ive been here a few times. The shop offers a ton of options for men, women and children. I…read morespecifically stopped in with my guy for work boots. The selection was small offering a few Wolverine and CAT styles. The prices were at or slightly below ot above $100.00. Which is about average. If you are looking for Sketcher work boots I didnt see any. Remember boys, coupons cant be used on these boots. For us ladies, they have beautiful shoes at affordable prices. I am already tall enough and trip over anything a lot of these shoes would cause injury. They also have a great selection of sneakers, boots, etc. I saw some teeny tiny adult pocket umbrellas that can be folded up and placed in a purse or back pocket. ($19.99). Parking sucks here. Do yourself a favor and park near the old Sears building. Im not sure why parking sucks. Maybe it has to do with the resturants.

Kamila helped me with a return today and she absolutely made my day. I bought a couple pairs of…read moreshoes online that didnt fit. Unfortunately, I didnt know that if I used my PayPal account, there is no way to pull up my order unless I had the actual order number. I went to another Nordstrom Rack and I was simply told I couldnt return them because there is no proof of purchase. Enter Kamila who saved the day! She called their service line and was able to pull up my order. She made the return so easy! I'm glad I went to this location! Thank you Kamila! Also, sidenote, why doesn't Nordstrom include physical receipts when mailing orders.

The service and selections are what's it at Nordstrom rack the value of the things you get can't…read morecompare to Ross and Marshalls. The selections they have are so different and such good quality. I can't ever say I'm going here for one thing only. I always end up spending a lot here even when things are on sale. They aren't that cheap but you know they'll last you a long time.