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    Private Sneakers

    4.0 (136 reviews)
    Open 11:00 am - 7:00 pm

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    Store front and the employee on the phone smoking.
    Darlene D.

    While driving around, I saw a sign that said Private Sneakers. When I went home, I looked them up and saw that they had a pretty good shoe selection. My daughter is a sneakerhead, and while looking online, she immediately saw a pair she wanted. We ordered the shoes online for store pick-up. After purchase, it mentioned that it'll take about 3 hours for it to be ready. It actually took longer, and I didn't receive a notification that they were ready until the afternoon of the following day. It's not a big deal, but luckily we didn't need them asap. We did order them way before their closing time, though. When we went to go pick up the order, there was a guy in front of the store on the phone and smoking. I didn't think anything of it until he came in and noticed he was an employee. That already turned me off big time. Not professional at all. If you are an employee of the store, you shouldn't be smoking in front of customers. We weren't greeted, nor were we asked for help, which is unfortunate because my husband and my daughter actually saw a pair of shoes they wanted but just like me, we weren't feeling the lack of customer service. So we just went to the counter to pick up the shoes and left. I saw that they do have other locations, so we might try another. But we most definitely won't be coming back to this location.

    Idalia T.

    Been going here since they first opened up. Great products, always up to date with the new sneaker drops, fair prices and always showing love! The staff is cool too, they hired some new faces with lots of personality. Kelton helped me out today with a purchase and I couldn't be happier with the outcome! Thanks for the love! Oh, and my boy Jonathan always there to keep everything running smoothly, per usual!

    Lost & Found.
    Jordan E.

    Private Sneakers is for the People. This is not your average sneaker/ boutique store. They actually care about there customers and their community. The customer service is top notch. They take the time to make sure your experience is unlike no other. They are very knowledge about the sneaker culture and go above and beyond for you. Plus they get most hype sneakers. Love going here! Thank Private!

    Winning raffled DM does NOT mention you MUST purchase other items in order to get the shoes.
    Dominique P.

    Private Long Beach raffles are legit and they also have a great selection of shoes. One thing I don't like like about this location is that you are FORCED to purchase other items in order to receive the raffled shoes. Now my only issue with this is they never notify you about this until you get think you pick up your shoes it is not mentioned in the DM they send you.

    Cody K.

    Picked up a pair of Nike Dunk Highs up from the Long Beach location! The staff was nice and processed my purchase quickly! Private definitely holds legit raffles, and they're one of the only locations in Orange County that holds good in-store releases. The more you support them, the better/more sneakers they will get, so, SUPPORT YOUR LOCAL SHOP! I'd HIGHLY recommend checking out Private Sneakers!

    Amazing staff! They got the best selection of shoes and they care about what the customer is looking for. Great prices . Will be going back for more shoes .

    Trifecta

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    3 months ago

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    3 months ago

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    2 years ago

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    10 months ago

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    11 months ago

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    4 years ago

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    Gustavo N.

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    1 year ago

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    3 years ago

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    Gustavo N.

    Thanks for the review!

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    2 years ago

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    1 year ago

    Jonathan and Justin helped us great service, very patient and knows the their product we will be back

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    1 year ago

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    3 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    Gustavo N.

    We are so glad you had a nice experience, can’t wait to see you again!

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    4 years ago

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    Gustavo N.

    We are so glad you had a nice experience, can’t wait to see you again!

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    3 years ago

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    6 years ago

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    4 years ago

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    Page 1 of 4

    Ask the Community - Private Sneakers

    Review Highlights - Private Sneakers

    The Way they handled the raffle was very structured straight forward no room for rigging or playing favoritism.

    Mentioned in 8 reviews

    Read more highlights

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    Lucky Feet Shoes

    Lucky Feet Shoes

    4.9(277 reviews)
    0.1 mi
    $$
    Walk-ins welcome
    Family-owned & operated

    OMG I love this store so much!! I had plantar fasciitis last year and all of my running friends…read moretold me that I need to get the right shoes and to go to Lucky Feet ! I honestly never felt like spending money on running shoes but they were like you need to do this and get the RIGHT SHOES since you could barely walk! Right when I walked in there, they helped me immediately with so much kindness!! They have this easy technology where you step on this pad and it tells you what type of foot you have and once I did that they brought out the types of shoes that would fit me the best! The first shoes I tried on were the best shoes ever they were a pair of HOKAs and it felt like I was walking on a cloud!! Mind you I could barely walk at this time because of my plantar fasciitis and it felt like a miracle! They also gave me insoles that made it so much better which I didn't even know it could get better!! I bought them and six months later I came back to get another pair!! I just bought a third pair today and was not even expecting to do that. I just went in to buy new insoles but because they were so kind and personable I was like what the heck I don't mind getting another pair because they're so amazing here!!! So thank Aly, Angelica, Stephanie!! You all the best!!! Thanks to y'all I can walk.. and RUN AGAIN!! Yayaya!!!

    Lovely to find a store with good service & knowledgeable staff & this place offers both. My…read morehusband came in for athletic shoes and was presented with a few options and a clear explanation of the shoe's structure & capabilities. It was a thoughtful process we didn't feel rushed or pressured, just informed. Kudos to the staff and the owners who take the time to train their employees. Highly recommend Lucky Feet Shoes!

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    Shoe Palace

    Shoe Palace

    4.1(26 reviews)
    5.5 mi

    I went in on Monday 4/21 to exchange a pair of shoes and make a new purchase 2 graphic tshirts. I…read morecame back to exchange the shoes for a smaller size and return the tshirts they didn't fit my son on 4/22. I found the shoes and the cashier asked if I wanted to choose different shirts- I let her know the store didn't have anything I preferred because most other options had provocative graphics for my 13 year old. I was told I had to get a store credit because the exchange from the previous day and purchase were on the same receipt. I asked to speak to a manager and the young female cashier said she was the manager conveniently. I mentioned that she processed the transaction the day before and never mentioned that a refund was not an option if I completed the exchange on the same transaction. I had my son come and pick out something because I didn't want a store credit since I won't be coming to this store anymore. I let her know that as a "manager" and being in customer service she should have let me know that if I wanted to be able to return the new items I needed to process two separate transactions. She said looking down the entire time I will take that into consideration. I didn't want to argue because she was clearly young and lacks experience dealing with customers, as well as experience using a POS system. As a manager she has the ability to override things the system won't process. Especially since she failed to mention the day before that the exchange would be the only future option. Definitely recommend training considering the location of store because that interaction could have went a different way considering her attitude and demeanor. I'm also guessing because they have a security guard sitting in the front of the store they are used to people being unruly. I won't be shopping here ever again.

    Customer service was surprisingly good…read more My 11 year old needed new kicks. Brought him in, they helped him, we left happy.

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    Private Sneakers - shoes - Updated May 2026

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