Boot World

For the most part prices seem to be average or slightly higher than Dick's on sneakers…read morespecifically. They got me with the BOGO 50% off deal though and a pair of cute sandals. Staff is helpful and knowledgeable. Variety is vast & they have a good size clearance. If only the margins were a little better. :) You can't beat a brick & mortar shopping experience though!

A different variation of a big shoe store like DSW. They sell similar brands too. My friend was…read moreshopping for heels here but didn't find what she wanted.

Just like DSW

Socks!

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Nordstrom Rack

3.1(113 reviews)

Louis the store manager is a friendly and helpful person he spend awhile helping me try on…read moresunglasses until I found the ones I wanted which he actually picked , this type of extraordinarily sales experience and professional is a win for Nordstrom will return just based on this Thank you !

I don't usually do reviews but I was so disappointed by the store that my husband kept insisting to…read moreleave a bad a review because of how excited I was for my purchase and disappointment that came after I ordered Dr. Martens shoes for $30. Immediately I felt in love w the shoe, I'm a shoe gal ‍ I also ordered a set of bracelets. My shoes arrived at the store super fast, my pick up due date was 9/17. Two days passed n then I noticed that on 9/15 they have refund me my money n my order was cancelled due to the fact that i didn't picked my order. I reach out to customer service immediately and they give me a lame excuse due to lack of space in the store to which my order was cancelled. Mind you, my expected pick up date was on the 17. I had already bought a matching jacket and I was soo genuinely excited. NOW, I've decided not to pick up the rest of my order. My pick up date was on 9/17, today's date is 9/26. Why does the bracelet have no cancellation rush as my Dr.Martins shoes?!? They canceled my shoes before the expected pick up date, but they haven't canceled my pick up order after 8 days past due date. That's incredible insane!!! Manager should check if any employees bought Dr.Martens lately because honestly, that was really sketchy

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Finish Line

2.8(63 reviews)

I am giving it a 3 stars because this account needs to be updated to JD Sport. I believe the…read moreFinishline actually closed down inside Cerritos Mall.

December 30th at 11:48 I was in the store , I was rudely greeted by a woman named Angie that was an…read moreacting manager, she was very unprofessional, I didn't once be rude or anything then I talked to a different manager & there wasn't anything that was fixed .. I was going in the purchase something but due to the rude & unprofessional worker I had to remove myself , I pray theres a change with the people you hire or the hiring process because attitudes & rudeness should not be allowed. I've called customer service multiple times and no answer . I definitely would like to speak with someone

Flight AIR

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Look what I came up on. Last pair! Kat hooked me up, because the shoes I was looking for were out of stock.

Shoe Palace

2.9(40 reviews)

good variety great location and employee Jordan made it super easy to find the right fitsread more

Emily was very helpful and patient with all of our questions even though it was near closing we…read moreappreciate how informative she was as well about t shirt recommendations that were being currently sold in stores

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Shoe City

2.8(21 reviews)

1.9 mi

Harbir was extremely helpful to my partner and I as we looked for Hokas as well as casual shoes for…read moreourselves. She was able to tell what size shoe we needed depending on the brand, which made the whole experience easy. The Crocs I bought were also on sale for $30!

The other reviews weren't kidding when they said they follow you around the store while you…read moreshop...My brother and I came to this store to go shoe shopping and there was 3 employees that kept either pretending to work in the same aisle as we were in or just stand in the aisle to stare at us while we browsed. It made me incredibly uncomfortable and ultimately led to me not wanting to give them my business.

Championship Lakers and Dodgers special

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@connectink9722

Shoe Kingdom

3.8(70 reviews)

1.9 mi

This is a great little shop to buy your boots. Services always been good. Great selection. Very…read morefriendly and helpful service was able to get the boots that I wanted in my size. Good quality work boots you pay for what you get so if you know, you know, I'll gladly pay a bit more for some solid, good reliable work boots then get something that I'm gonna have to replace in six months. My old boots have been re-sold once and freshened up by thorough good and got plenty of life out of them.

Awesome Staff, the guys there were very friendly and went above and beyond to help me. I recommend…read moreShoe Kingdom to all, especially my fellow Carpenters Union members.

Reebok Woman's ideal for Warehouse

Wolverine and Georgia Work Boots.

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Greatest Work Boot in town!

Hardwood

2.6(22 reviews)

2.1 mi

Pokémon box priced at $110 with sticker on box showing "$110", they charged me $130. When I asked…read morethem about why the higher charge they said they recently changed the price and did not have time to change the price on the box. I asked if they could honor the advertised price because legally California stores are required to acknowledge the advertised price and not allowed to charge higher than the lowest advertised price. The sales clerk and manager of the store both refused to acknowledge the price match/change and refused to offer a refund stating all sales were final. DO NOT SHOP HERE u less you want to get scammed.

Overpriced store. Customer service is unacceptable as well, I guess it is what it is. They have a…read moregreat selection but some of the shoes look off.

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DICK'S Sporting Goods

2.3(354 reviews)

Today I visited Dick's Sporting Goods at the Los Cerritos Center, and I had the privilege of…read moremeeting an exceptional young employee named Damien, who is only 17 years old. I have been in business for many years and have met thousands of people throughout my life, but every once in a while, you come across someone who leaves a lasting impression on your heart. Damien was one of those people. From the moment he greeted me, he treated me with kindness, respect, and genuine professionalism. Every word was spoken with courtesy: "Yes, sir," "Thank you, sir," and "It's a pleasure to help you, sir." His manners, patience, and willingness to assist were truly remarkable. As I spoke with him, I couldn't help but think back to my own teenage years. Damien reminded me of a time when respect, humility, and strong values were the foundation of a young person's character. Seeing such a respectful and hardworking young man today touched me deeply. In fact, I had tears in my eyes because it gave me hope and reassurance that there are still wonderful young people in this world. His parents deserve tremendous credit for raising such an outstanding young man, and Dick's Sporting Goods should be extremely proud to have Damien representing their company. He is a shining example of what customer service should be and what good character looks like. Damien, thank you for your kindness, your professionalism, and your respect. You made my shopping experience unforgettable. Young men like you are rare, and I hope your managers recognize what a valuable asset you are to their team. May God bless you and your future. Keep working hard, stay humble, and never change. The world needs more young people like you.

I rarely make bad reviews but my gosh, if you can avoid going here, please do at all costs. Not…read moresure if it's this location but wow, they need to work on their management. Legit WORST customer service. Just a bunch of lazy staff yawning and chatting around like it's actually insane and embarrassing and give attitude when they actually have to work. It's not even just the shoe section, it's also the cashiers. I really wonder if they get trained to be lazy and stand around yawning.. It sucks because it's actually such a good place to buy shoes, apparel, gear, etc and the workers make it such a BAD EXPERIENCE. Don't come here..

Shoe department

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Rich Kickz

1.0(2 reviews)

3.0 mi

Selection of kicks are limited to basically only dunks, not even the popular ones and they have no…read moreprices on anything , when I went to the store there was a guy working but he was just on his computer never asked if we needed help ,it's was just weird in there , I don't recommend shopping here unless you just wanna pay more for this wack selection.

-came at 6:15 and the place was fully closed really unprofessional if you're going to close early…read moreupdate your hours - can't give a review on quality of shoes or service but sucks it wasn't even open when it was supposed to be

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SKECHERS Warehouse Outlet

4.1(25 reviews)

I've never been in here before. The store is huge! I was looking for some comfortable steel toed…read moreshoes for work. I found a pair that I really like. They are slip on and feel cushiony and comfortable. The guy helping me was very nice and showed me right where I needed to go. He also told me that they have a BOGO 50% off deal going and if I loved the shoes and wanted another pair I could come back within a week (with my original receipt as proof) and get the other pair for half off!

I've been to this location at least twice before and this was my 3rd. Primarily I was looking for…read morefootwear for work. Even without my corporate discount, this place has the best selection and prices!! In this era and especially at an "outlet" store, customer service is pretty self help was far as looking for merchandise but the lighting was excellent, signage adequate, products well organized so basically you're on your own. Checkout was pretty basic, if you're in the Skechers database (phone # or email addy), you can earn points and if there a corporate discount you can show them the code and they're look up your company in their books (30%) is nothing to sneeze at especially with their already great prices!

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Very large store

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Alton P.

0

5

0

1 year ago

I had a great experience at Boot World in Lakewood. The boots I bought were expensive and didn't work for my feet, but returning them was surprisingly easy. Alejandra was kind and helpful, and Luanne made the process smooth and stress-free. Brandon wrapped it up quickly and professionally. Excellent customer care all around--I'll definitely recommend! read more

Michael J.

0

1

0

4 months ago

Alejandra was amazingly patient with an older brother. I can't say thank you enough. I know these are going to last awhile. She got the perfect fit for me. read more

Boot World - shoes - Updated September 2026

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3.8

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Listen I am not the one to buy outlet shoes! I went to this location and found some shades I liked…read more So, I went to the counter and attempted to purchase said item. There was a dispute of the cost of them so the cashier had to ask another employee. The initial cost I thought was 21 dollars but it ended up being 27. I was willing to pay but then I noticed this sigh saying as described below. I became outraged that a retail shop would as for additional money for not befitting a service at all. They have got to be out of their mind if I would ever pay for a service not realized! Enjoy your days people I am still coming for every last one who did not let be finish!

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Tillys

3.6

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I remember going to this store in high school. It was my go-to for back to school shopping. I can…read moresee why it is still a favorite amongst the younger folks. So many back to school sales and deals throughout the store. This store, in particular, is really clean. They have such a great selection for everyone. There is a huge selection of jeans in different styles. If you are unsure which jeans you like, there are fitting rooms to try each pair out. The staff here is pretty cool. They are there to help you find what you need and if they don't have it, they will check other stores for you. They really did help us look for a certain pair of jeans, and the guy was so cool and friendly. Prices are reasonable and are around the same amount as some other stores. Make sure to check out the deals though, there might be one to save you some money.

Tilly's caters to younger adults, teens, and children. They have a wide array of clothing items,…read morebut are pricier than other clothing stores. The service is iffy at times due to low staffing. This store is geared towards skateboarders.

SKECHERS Warehouse Outlet

4.1

(25 reviews)

I've never been in here before. The store is huge! I was looking for some comfortable steel toed…read moreshoes for work. I found a pair that I really like. They are slip on and feel cushiony and comfortable. The guy helping me was very nice and showed me right where I needed to go. He also told me that they have a BOGO 50% off deal going and if I loved the shoes and wanted another pair I could come back within a week (with my original receipt as proof) and get the other pair for half off!

I've been to this location at least twice before and this was my 3rd. Primarily I was looking for…read morefootwear for work. Even without my corporate discount, this place has the best selection and prices!! In this era and especially at an "outlet" store, customer service is pretty self help was far as looking for merchandise but the lighting was excellent, signage adequate, products well organized so basically you're on your own. Checkout was pretty basic, if you're in the Skechers database (phone # or email addy), you can earn points and if there a corporate discount you can show them the code and they're look up your company in their books (30%) is nothing to sneeze at especially with their already great prices!

Red Wing

4.0

(46 reviews)

•$$$

Great customer service! Very satisfying with my purchase . I will highly recommend this place…read more Great customer service! Very satisfying with my purchase . I will highly recommend this place

Just want to give kudos to Johnny who helped us an hour before close on Sunday, not only was he…read morepatient and very helpful he didn't make us feel like we were an inconvenience and he really did a great job at helping us find the right boot! He's very much so an excellent representation of 5 star customer service! Thank you for changing our experience with Red Wing (other locations )

DSW Designer Shoe Warehouse

4.0

(6 reviews)

DSW is a good place to shop for shoes. The only problem is a lot of the shoes are out of stock. I…read moreguess it's because it's people going back to school, but the prices are reasonable. The service is good. The value is good when you can buy something.

Well stock, clean, organized store with plenty of shoes to pick from. Not too many sales but huge…read moreselection for everyone's taste. Store is easy to shop as well.

Shoe Palace

4.1

(25 reviews)

I went in on Monday 4/21 to exchange a pair of shoes and make a new purchase 2 graphic tshirts. I…read morecame back to exchange the shoes for a smaller size and return the tshirts they didn't fit my son on 4/22. I found the shoes and the cashier asked if I wanted to choose different shirts- I let her know the store didn't have anything I preferred because most other options had provocative graphics for my 13 year old. I was told I had to get a store credit because the exchange from the previous day and purchase were on the same receipt. I asked to speak to a manager and the young female cashier said she was the manager conveniently. I mentioned that she processed the transaction the day before and never mentioned that a refund was not an option if I completed the exchange on the same transaction. I had my son come and pick out something because I didn't want a store credit since I won't be coming to this store anymore. I let her know that as a "manager" and being in customer service she should have let me know that if I wanted to be able to return the new items I needed to process two separate transactions. She said looking down the entire time I will take that into consideration. I didn't want to argue because she was clearly young and lacks experience dealing with customers, as well as experience using a POS system. As a manager she has the ability to override things the system won't process. Especially since she failed to mention the day before that the exchange would be the only future option. Definitely recommend training considering the location of store because that interaction could have went a different way considering her attitude and demeanor. I'm also guessing because they have a security guard sitting in the front of the store they are used to people being unruly. I won't be shopping here ever again.

Customer service was surprisingly good…read more My 11 year old needed new kicks. Brought him in, they helped him, we left happy.

The Good Feet Store

3.6

(78 reviews)

Guillermo was awesome to work with and his manager BRANDY was a breath of fresh air. Thank you sooo…read moremuch for taking great care of my son. He's been in so much pain lately and we appreciate you big time

I went into the store a few months ago and bought a pair of shoes. Now they are charging me for…read moreshoe inserts that I have never received. There were inserts in the original pair that I bought, but now they are charging me every month for new inserts, which I have never received and never ordered! It is my opinion that this store is not a good place to enter. I suggest everyone be very aware of their sales tactics and what happened to me. I'm going to call their central office and see if I can get a resolution to this. Beware!

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I have been here twice within the month, and the customer service is horrible. No one greets you…read morewhen you walk in. Both times that I came, the girl in the photo was working. She was on her phone both times! It is her personal phone and she was texting. I got close to her to ask for help and she seemed bothered that I interrupted her conversation. She then pulled out another device to check inventory on a shoe. She was really rude!

Went shopping a few days ago for last minute Xmas gift for my son.. didn't have a size in one or…read moretwo I liked but they did have the shoe I originally came in for! Wanted to say the store was clean and busy but the associates were attentive polite and made sure I got what I needed and gave options suggestions and I was extremely happy with the staff! I work in retail myself and so I know what great customer service is. So THANK YOU NOAH ADRIAN MADLYN AND NADINE!!

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