The Good Feet Store

I had a good experience shopping at Nike. The store was clean and well-organized, and the staff was…read morefriendly and helpful. They had a nice selection of products. Overall, a pleasant shopping experience.

Great selection of shoes, discounts, savings, and staff. Ro, one of Nike's associates was so…read morehelpful with my senior mom. She assisted her in finding a pair that felt best. Not only did Ro take her time with a picky senior citizen, she gave multiple wonderful suggestions that were super helpful. We tried every pair suggested and we absolutely walked out with two pairs both my mom and aunt loved. Yah at the cashier continued that same level of elite service with my mom and aunt being far from tech savvy. The service was outstanding, the location easy to commute via train, the cleanliness, and staff, made this first visit memorable. Thank you again!

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Victor's Shoes

4.5(24 reviews)

7.4 mi

•$

AMAZING! This is a family run business and it shows! The service was quick and they were very…read moreattentive and patient. They all were so kind to me as I was looking for new cowboy boots. They have affordable prices and very cute styles. I'm recommending this place to all my friends, will definitely be back!

Great service owner very helpful had everything I've been wanting this store has it allread more

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Lucky Feet Shoes

4.9(298 reviews)

4.2 mi

The experience was really good Dani is the one that helped us out. She is very friendly and helpful…read morealso she was incredibly patient as she guided us through the foot analysis to find the absolute best fit for our lifestyle.

I'd like to thank Angelica for assisting me with my purchases today…read more She was patient, attentive, knowledgeable, and welcoming. She answered all my questions and concerns about plantar fasciitis and I felt comfortable with my purchases today. She brought out a couple of brands and sizes for me to try on and surprisingly I left with Hokas instead of New Balances and Birkenstocks, what I originally came in for. Thanks for everything, Angelica!

Loving my new running shoes!

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Part of the women's shoes display

WSS

3.0(27 reviews)

5.5 mi

Buy online and pick up at store people!! Always check if there are coupons available, which is…read morealmost ALWAYS for both online and in store. WSS has always been affordable, and this particular store had friendly and helpful staff. Came across a small issue before I picked up my shoes, called ahead, and were helpful enough. Thanx guys, keep it up.

I have 3 active boys that wear down shoes on a monthly basis …read more So we are often shoe shopping. Came here on Labor Day to check out some shoes. The employees on the floor and at the cash register were nice , helpful, knowledgeable. The shoe selection I would say , can be limited. I buy my new balances online or at sports basement because they don't have the new models here and the selection is limited , same with youth shoes. Our shopping experience was fine until the manager came to help us out with some questions we had about online promotions vs in store promotions . The manager was Vilma and she was so rude , condescending, and very curt. I'm not sure how she is in customer service , much less management . We did still buy our shoes., but Vilma ruined the shopping experience for us and we won't be returning here to shop. Customer service is important to me when spending so much money .

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Breakout LA

3.7(46 reviews)

6.9 mi

Always a pleasure doing business with BreakoutLA . Carlos always helps us out for years . we've…read moreconsigned with him before and also had him buy us out with our shoe inventory. Very fair pricing. We're long time Jordan and Kobe collectors and we would only trust him with our shoe collection . We wish him continued success and look forward to coming back with more inventory. Thank you again! This store is always fire .

They act like they chill but they really not they prices are crazy and if ima compare (cool kicks)…read morewaaay better SHOP AT "COOL KICKS" only. They staff be lowkey under breathing while in front of customers.

Winner on our Key Master! Got a pair of zebras for $4!

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Shoe Palace

4.1(25 reviews)

6.7 mi

I went in on Monday 4/21 to exchange a pair of shoes and make a new purchase 2 graphic tshirts. I…read morecame back to exchange the shoes for a smaller size and return the tshirts they didn't fit my son on 4/22. I found the shoes and the cashier asked if I wanted to choose different shirts- I let her know the store didn't have anything I preferred because most other options had provocative graphics for my 13 year old. I was told I had to get a store credit because the exchange from the previous day and purchase were on the same receipt. I asked to speak to a manager and the young female cashier said she was the manager conveniently. I mentioned that she processed the transaction the day before and never mentioned that a refund was not an option if I completed the exchange on the same transaction. I had my son come and pick out something because I didn't want a store credit since I won't be coming to this store anymore. I let her know that as a "manager" and being in customer service she should have let me know that if I wanted to be able to return the new items I needed to process two separate transactions. She said looking down the entire time I will take that into consideration. I didn't want to argue because she was clearly young and lacks experience dealing with customers, as well as experience using a POS system. As a manager she has the ability to override things the system won't process. Especially since she failed to mention the day before that the exchange would be the only future option. Definitely recommend training considering the location of store because that interaction could have went a different way considering her attitude and demeanor. I'm also guessing because they have a security guard sitting in the front of the store they are used to people being unruly. I won't be shopping here ever again.

Customer service was surprisingly good…read more My 11 year old needed new kicks. Brought him in, they helped him, we left happy.

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Fashion Island

3.6(53 reviews)

7.3 mi

•$

A classy outdoor mall. Go for a walk or meet your friends there. Upscale stores and restaurants in…read morea casual atmosphere.

Cute stuff but way overpriced. Wanted to try something on…read moreand they don't have dressing rooms. I asked since I couldn't try something on if there was returns and they said no. I kept looking around and 5 minutes later they came up to me and asked if everything was okay and when I told them I was just looking, they told me I had to leave because they were closed now lol Weird AF

Jelly Shoes for $11!

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WSS

2.3(59 reviews)

6.3 mi

The guys at the front desk were very helpful and knowledgeable! Great selection of soccer shoes and…read moregreat price! Will be coming back to this location! Recommend this place

Terrible customer service. Would not return or exchange a shoe bought online within 24 hours of…read morepurchase.

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O My Sole

3.1(70 reviews)

5.6 mi

The customer service is excellent. The ladies are so welcoming and if you want them to be, they…read moreare also attentive. It is NOT hard-sell. They're knowledgeable about their products. Their products are quality. I have purchased two pairs of shoes/boots from them and I love each pair! Well worth the money to get a quality product.

The service experience was amazing. The store has a cute…read morevibe. The sales person guided me through what would look better for my vacations based on what I had described and she came up with amazing options. Very comfortable shoes, great quality (worth every penny), variety of vibrant colors and great purse options to pair up with.

Ethan Valdes Lido - immediate heel disintegration to the point of no, fixable return by the 2nd time I brought it in.

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Shoes purchased to replace the style of the black pair from O My Sole - worn throughout Miami, NYC, LA, and more, at least 25 wears

Private Sneakers

4.0(136 reviews)

4.1 mi

Pulled up today for the union raffle and waited for an hour just for them to tell me my son 11yrs…read moreold can't get a raffle ticket he fits a size 8 why can he have a chance to win if he also waited and is willing to buy the pair of shoes? Why not list that kids aren't able to get a raffle Ticket lame

May 22, 2024 Opens at 11 am…read more My family and I came to eat locally. The business was closed, so I took the opportunity to go window shopping, so I thought of private sneakers. I'm a huge fan of New Balance shoes, low and behold they had multiple on display, even a new style new balance I have often wondered what lies behind these closed doors. When I say closed I mean locked ! As we went to open the door. Low and behold, Manny unlocks the door! I had to ask why they were locked. Unfortunately, folks can walk in and out without paying. So doors are kept locked. Personally, I enjoyed my 40-minute shopping experience alone with my family having Manny to ourselves to ask questions regarding New Balance shoes. I may have never bought one pair, let alone two pairs, without his personal assistance. I seen these very new new balance shoes, half open grey shoes on the shelf. Manny mentioned these were their newest in store. He brought me 3 different pairs until I had the perfect fit. I'm taking them @ $150.00 Manny did the same for my mother in law. She was a bit more challenging in shoe. You see, she is petite with the smallest foot I've ever known for an adult. Manny brought several different new balance shoes. He finally brought out a 4 1/2 new balance 9060 in dark blue shoe (kids) @ $110.00. Add those to my order as well. Why I like new balance shoes they come Wide, I have a big wide foot. The stability, balance, and shock absorption. Overall, quality shoes are out the door. Overall experience with Manny and Johnny 5 stars, Atmosphere was poppin' when I was not taking photos I was dancing. The beats were great. 5 stars .

Original advert

Lost & Found.

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Thank you, Manny and Jhonny

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12 reviews that are not currently recommended

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Merry C.

3 years ago

Well, all else failed. I am 79. I've had two hip surgeries; as a result, one leg is shorter than the other and caved in at the knee, and I have hip and knee pain. I also have severe neuropathy and venous insufficiency. For 30 years I ran six miles a day, but a week ago I could hardly walk, and was becoming increasingly sedentary. I have a tattoo on my feet that says "Let's Dance"--but I certainly wasn't dancing. I went to four orthopedic surgeons and a podiatrist, seeking relief. The first orthopedic surgeon said he would "scrape the arthritis" out of my replaced hip. The second said I needed yet another hip replacement. The third said my hips were fine but I needed a new knee. The fourth said I needed both a hip AND a new knee! The podiatrist kept giving me the same heel lift insert, never mind that it had never worked. In desperation, and with a huge amount of skepticism and bad attitude, I limped into the Good Feet Store at Long Beach Towne Center and announced that I would be their greatest challenge and that this would never work. My angel's name that day was Gabby. She listened attentively to my litany of complaints, patiently explained the process in great detail and quietly went to work. When she said "here, try this," I put on the shoes which she had now customized to address my particular issues, stood up, and walked across the floor! I couldn't believe it!! I was walking!!! Needless to say, the shoes and the package of arch supports (with detailed instructions) came home with me. It has been almost a week since that fateful day, and I have walked the street of my neighborhood every day since. My life has changed thanks to Gabby and the Good Feet Store. Will I run six miles a day again? Maybe not, but I bet I'll get close to it. Will I be dancing again? Yup, I will! read more

The Reaper ..

5 years ago

WARNING: GoodFeet is a SCAM. Dont be their sucker for the day. You do NOT need three different inserts for $1600.00. There is no lifetime warranty. It's all a lie. You have to pay $59.95 for each warranty replacement. They AREN'T worth $400! You can get the exact same inserts on Amazon or online for $60 and under. You only need ONE insert, not three. This company has an Attorney General complaint with the state of California for fraud. They are breaking the law by not having clearly posted (as the law states "conspicuously" posted) signs that say this either at the entrance OR at the register BEFORE you swipe your card, not after. What good is the law if you've already swiped? The manager, Anita, and all of the other employees that work at GoodFeet will try to tell you that the policy is on the receipt but that is NOT LEGAL. Don't fall for it! Here are the state laws: 1)https://oag.ca.gov/consumers/general/refunds 2)https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=CIV&sectionNum=1723#:~:text=(a)%20Every%20retail%20seller%20which,returned%20and%20proof%20of%20their The law says that if a retailer does not have their no refund policy clearly posted, the consumer is entitled to a full refund within 7 days of purchase. If Goodfeet does not issue you a refund, call your credit card company or bank and tell them exactly what happened, then file a fraud dispute with them. Most credit cards have protections attached to most items you purchase and will help you recover your funds. Thankfully my knowledge of the law scared them into giving me back ALL of my money the very next day. You can too. read more

Mike S.

3 years ago

This place is unbelievable when it comes to horrible customer service. We called to make an appointment and they tell us to walk in. When we go straight there, they tell us come back in 30-40 minutes, then they proceed to tell us come back in an hour and a half because the fat, lazy lady working needed to go on break, and she wasn't sure if the other lady wanted to go on break or how long she would be with people. We left and went to another location in Torrance where they got us right in... Would not waste my time ever going to this location again. read more

Joycelin R.

3 years ago

I was diagnose with flat feet by my podiatrist and purchase my orthotics from The good feet store still in a lot of pain for several years they don't help at all just a waist of my time and my hard working money please close down all The good feet stores this business is all a scam and don't go waist your money I'm a very disappointed, frustrated, heartbroken customer read more

Nadine B.

4 years ago

Lalo Martinez nice cool very welcoming from minute I walked in the door. He was what can I do to help you? i told him what bothered me and right away he started asking questions and every question was exactly on point to the problem i was having he helped me out we went over different options and I was in and out and no time. read more

evelyn j.

3 years ago

I went in today to replacement and also purchased a pair of tennis shoes and a foot massager. gabby and staff reserves 100 stars instead a five stars, I walked out feeling refreshed and full of energy! read more

Rod M.

3 years ago

Cheryl did a very wonderful job with her customer service. I will come back and make sure she is the one that helps me. She made me feel at home. read more

Eric R.

3 months ago

Guillermo was super helpful and we are super grateful to have him help us! I definitely suggest Guillermo and brandy was amazin!

Gilbert R.

3 months ago

Guillermo was super helpful and so was the manager!! Helped us deal with a lost pair and had our back, thank you GoodFeet!!

Carla P.

3 months ago

Brandee was excellent in helping me choose the right sneakers for my feet. I will come back.

Hope W.

634

9 years ago

Husband and I are looking forward to walking more together.

Ray H.

3 years ago

Cheryl E. was very helpful and knowledgeable.

The Good Feet Store - shoes - Updated October 2026

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