This shop was highly recommended as the place to go for a stuck seatpost. I e-mailed several weeks…read moreago to ask if they could do this repair, I received a reply that they could, and was given a link to book a service. I booked a service for Monday June 1, the soonest they had available. It didn't occur to me to look at their days/hours, because I had been sent a booking link, and those typically only allow booking when the business is open and has availability. On June 1 I took the afternoon off, biked over from Roxbury, and the place was closed. E-mailed and texted. Received a reply confirming they were closed and blaming the booking company. No real apology, no offer of a discount or anything to make it right, not even an offer to get me in as soon as possible. This is not anything like how I was taught to provide customer service when the business royally screws up and wastes someone's time. EDIT: The owner has now offered me 20% off, though is maintaining that they are confused as to why "the booking company" allowed that booking. The booking link still shows openings every day of the week. Why are you using software that requires contact with a company to make changes rather than the industry standard that lets you make changes to your own availability in your portal any time you want?

Called to see if they had bikes for smaller frame people. They told us they had many and to come…read morein. Upon arriving there were no small bikes and they attempted to sell us a bike that was too big and unsafe. There are real bike shops in town with more used bikes than this one. Beware.

I'd caution anyone against buying a bike here…read more I went in fully intending to leave with a mountain bike. I had narrowed it down to two models, and the sales associate (Eric) was great. He helped me find the exact bikes for my needs and offered to build my top choice so I could test it out (it was a difference size than what they had on the floor). Everything was great until the owner, Charles, came over. He totally tanked the sale. He forbid his employee from taking the bike out of the box and told me I had to drop $1,000 to buy it before I could even sit on it. Unbelievable way to do business. Charles didn't just lose a sale, he lost a local customer who was planning to bring three bikes (including an e-bike) there for service. After meeting the owner I wouldn't trust them not to rip me off. We went to Landry's instead and had a much better experience. Avoid Casa/Amped.

Just ordered my e-bike at Casa Bikes and want to do a shout out to Daisy. She was extremely helpful…read moreand knowledgeable about the e-bikes. Highly recommend this shop.

​Honestly, if you're looking for twenty different bike brands to test out, this probably isn't the…read moreshop for you since they pretty much stick exclusively to Velotric. But if you actually want a great experience with people who know these bikes inside and out, I can't recommend them enough. I always prefer supporting local Brookline businesses, and these guys made it so easy. We bought a Velotric Tempo from this shop and could not be happier ​Gerry was awesome to deal with--super knowledgeable, zero pressure, and just a really chill, friendly guy. Devin (pretty sure that was his name or something that rhymes with it) set up our new ride and was incredibly polite and thorough. He took the time to make sure I was completely comfortable with everything on the bike before I headed out. ​We ended up walking out with a bright orange Velotric Tempo and we're absolutely loving it. Huge thanks to Gerry and Gevin for all the help--it was a total pleasure dealing with you guys!

I stopped in to the store to see if they could pump up my tires. It was clear I was not quite…read moreready to purchase an E bike but they could not have been more friendly and accommodating. When the time come, I will head over there. And the selection of bikes - some very light - was wonderful. I highly recommend them

I guess I'm a bit bias, but I can't lie when I say I dig my latest Geekhouse frame!…read more I love my OG SG-1 Frame and Marty's SSCX creation for me is the bomb!

Marty built my dream bike custom to my specs, couldn't ask for anything more, great job Geekhouse!read more

these guys rock! I rode in needing to have my disc brakes adjusted and they handled it immediately…read morewith good conversation too! THANKS!!

Competent, yes. Mildly condescending, yes. Hipster, definitely…read more Cambridge Bicycle is not bad, but it's hard to take a business seriously that handles vehicle (yes, bicycles are not all toys) parts and repair which does even open its doors before 11 AM. If you just need a bit and can't go elsewhere they're OK, but this should not be your local bike shop.

Today I went in to ask for a bike tune up It's an old bike…read more I don't ride it that much They put it up in the stands and gave it a check up They said actually this bike is in good shape and it only needs air in the tires FREE! A check up and recommendation that it did not actually need a tune up ! All free Amazing Highly recommend this place Excellent customer service More interested in helping people than making money 5 STARS!

I haven't had a bike in almost 10 years, so I was a bit overwhelmed with buying a new one. Fabi…read moreshowed me a couple bikes that fit what I wanted, and pointed out a bunch of differences between them to make sure I was getting exactly what I wanted. They were very patient, and made sure the bike was in perfect shape before handing it off to me. It was a great experience, I could not recommend them enough.

I appreciate how kind, affordable, and helpful the experience at Broadway Bicycle School always is…read more I love seeing the friendly faces of staff (hi, Ace!). During my last visit I wanted to get an older road bike that I'd been using on an indoor trainer road-ready. I had bought it used so I had no idea what shape it was in. Hoyt was extremely knowledgeable and helpful and did not try to upsell anything that was not necessary. Hoyt made my dream come true of adding bigger tires even though we weren't sure it was going to work - so that I can feel safe and stable while riding. Thank you all for your hard work. Your love of bikes and biking as well as community really shows!

I bought my bike there over five years ago. I hadn't ridden it in a while so I brought it in to…read morehave them look at it. They put it up, checked it out, and gave it back to me at no charge. It turns out it didn't need anything and I appreciated their honesty!

" Nifty bike shop with a social change mission " If you…read moreneed a bike or a repair this is your place . Check out their site so you can read about them and their mission . The staff is ultra friendly. They have reasonable pricing. It's definitely the at to go . They have a big parking lot; so parking should not be an issue .

I don't know if I have just had exceptionally bad luck at my BnB visits or not but I have honestly…read morenever been super impressed. Sure, everyone is super friendly and their mission is A+ but for actually buying a bike here...it's a weird experience. I went in recently to get a bike for a kid (preferably used (and I specified this to the salesperson) and was immediately shown a $1200 new bike. After saying that it was too expensive, a (new) (and cheaper) bike was brought out to show the kid that was in a frame 2 sizes too small. We did a test ride, liked the bike, and then when going over more details of the bike, I noticed that the kid was already beyond the height range for the frame (XS frame). Fine. They bring out another size (M frame). We test ride that and it goes well but then a different employee says that THAT frame size was too small and to scale up to a L frame. I did not agree with this assessment. Inside the store, yet a third salesperson recommended we stay at the M, even with accounting for growth. We ended up buying the bike with an accessory that was to be installed upon purchase. We buy the bike, buy the accessory, they take the bike back to tune it up to leave the store. They take a long time to do that with a vague explanation about the rotors and the front brakes but that it was fixed. Awesome. We leave the store and are headed home but then I notice that the accessory wasn't installed. Back we go for another 10-15 minute wait and no real apology for not doing the work right in the first place. Years ago, I went to check out buying a bike (at the old location near Green St.) and the salesperson would only talk to me about single speed bikes even after specifying that I was only interested in a geared bike. Another time I went to pick up a pre-paid special ordered part and the floor salesperson didn't know how to find a special order in the store. I had seen this person on the floor before, so I knew it wasn't, like, their first day, week, or even month. I don't know. Everyone else seems to love this place and maybe I've just had continual bad luck here. 2 stars for everything about the store, the third star is for the mission and programming for kids.

My favorite shop! Great bikes, great service, and close to my house! They've taken care of all my…read moreissues swiftly, and were very flexible.

Had a bike fit for an existing bike I own, and Dean did an amazing job. He took the time to dial in…read moreeach part of the bike, so that it was both comfortable and optimized for speed/power. Took a couple of hours, and it was worth every minute as well as worth every penny. I now no longer have my hands go numb when I ride. My hips are less sore, even after a century ride. AND I picked up 5 watts on my FTP.

I do love this REI! It's in the heart of Fenway and is a great place to find any of the outdoor…read moregear, gifts, and fun finds! I love getting to explore the store and always find something new. Although it's on the smaller side for an REI, it is bigger than it seems. They have decent selection of gear and brands - definitely all the essentials. You can order online as well to pick up at or ship to the store if a specific item is not available. I tend to utilize this if there is something specific (brand/color, etc) that I know I want and then it's super efficient to pick up. The staff is super nice and always happy to guide to the section you are looking for. They are also helpful if you are returning an item or exchanging and I love their commitment to sustainability in the community as well. I always see people down in the bike/repair area so that seems to be a super convenient option to have for a the cyclists in Boston. If you have an active lifestyle, this is the place for you to come on this side of the Charles River.

" Huge selection and store in general " They have a huge…read moreselection and the store in itself is big . Especially compared to other stores of this brand ; around Boston ma . REÍ is known and represents value , love it. The vibe is welcoming and service is helpful. I had a great time shopping in this store today .